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Pros: The crew, leg room with seats! The flight crew was extremely nice!!!!

Cons: Everything was pleasant....I wouldn’t change anything.

Cons: Improve quality of on board announcements.

Pros: Seat back tv’s

Cons: Flight was delayed over 3 hours, food was mediocre at best

Pros: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Cons: 3 out of our 4 flights had some sort of delay.

Pros: Speedy boarding and good locker space

Cons: Lack of room in seat especially with seat in front reclined.

Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: Entertainment and helpful staff

Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Cons: The toilets were very dirty

Pros: The crew were lovely and I felt very safe and well looked after.

Cons: Only credit cards or Uk debit were accepted to buy food. I paid $13.99 CAN for wifi for the entire flight that went down after about 2 hours

Pros: Good connections, short layover but long enough.

Cons: Last minute gate changes, not announced.

Cons: Flight delayed 1hr

Pros: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.

Cons: Business class upgrade for free.

Pros: I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great.

Pros: We were upgraded to premium economy for free at check-in. The crew was very kind

Cons: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️

Pros: Quick flight

Cons: More leg room

Cons: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Pros: Crew were good early on but didn’t check later on

Cons: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me.

Cons: I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips.

Pros: fast efficient boarding.. quick flight..comfortable

Pros: Beautiful new 787

Cons: Entertainment options could be more plentiful.

Pros: Quick boarding

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Pros: Wonderful on board service from the crew

Pros: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Cons: I honestly had no issues with my flight.

Pros: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Cons: Superb service on board and at kiosk!

Pros: The seat was ok, but the crew was very good and helpful

Cons: Good company, have the very good attendants

Pros: Delta flight are always comfortable.

Cons: Not having a 3 hour delay.

Pros: Entertainment was great , also being able to watch live tv. Cabin crew were good

Cons: Be on time , delayed for an hour

Pros: Attention and comfort

Pros: The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Cons: The ife screen was extremely slow and unresponsive.

Pros: Flight attendant warm, courteous and authoritative at same time.

Cons: Seat hard. Space tight. I am 6’4”

Pros: Excellent service!

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: The crew on Virgin Atlantic was superb!

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Cons: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Pros: Seat back tv’s

Cons: Flight was delayed over 3 hours, food was mediocre at best

Cons: The seat didn’t recline and the entertainment didn’t work

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Pros: Excellent service!

Cons: Seats were really old and outdated

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Cons: The ife screen was extremely slow and unresponsive.

Cons: None

Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Pros: Staff was extremely nice and helpful

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Pros: Speedy boarding and good locker space

Cons: Lack of room in seat especially with seat in front reclined.

Cons: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

Cons: The food

Cons: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Cons: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Cons: Leg room was terrible in economy and food was poor from the USA

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: Gate was super close to the lounge.

Cons: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Cons: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Pros: Everyone on the crew was very friendly, even for a short flight.

Pros: Good food (chicken)

Cons: Seating too tight

Pros: The crew was very professional and courteous.

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Pros: The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Cons: crew at the gate.