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Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Pros: Quick boarding, comfortable seating. Great food!

Cons: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Pros: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Cons: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Cons: Advertised October Pink products but did not have them for breast cancer support

Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Pros: Crew is amazing

Cons: Nothing

Pros: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Cons: N/A

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Pros: Nothing

Cons: Customer service

Pros: All

Cons: Keep up the same spirit

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Crew and new, spacious aircraft

Cons: Nothing in particular.

Cons: The flight took off late, arrived late and we missed our connection to Salt Lake City. We had to change terminals and they were on the opposite side of the airport. Had to spend the night and have not yet started with Aer Lingus to get some satisfaction.

Cons: Only item that could be better is quality of onboard entertainment.

Pros: Going through US Customs in Dublin is great, makes The landing home so much easier.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: Flight crew was amazing! And also appreciated the envelope for the lose change going to charity

Cons: Lost two suitcases!!! How!!????? There should be a way to track the bags like the airline apps have.

Cons: we were in the back of the plane and by the time the dinner got to our row we had no choice- no chicken and only a pasta/cheese dish and I am dairy intolerant! No other choices were offered- not even a snack!

Pros: I like the friendliness of the flight crew. They were efficient and very helpful. The food was very good.

Cons: There wasn't much space for your legs or tray if the person in front leaned their seat back.

Pros: Comfort.

Cons: On arrival to Heathrow we sat on the tarmac for an hour and a half as apparently there was not enough staff to connect the plane to the gate.The computers to tell us where our connecting flights were, were down so they could not tell us which gate to go to. When we finally disembarked, I was not allowed to my gate despite it being in the same terminal and having 40 mins to go.I was directed to a BA desk to get another flight. After 15mins waiting here the staff were rude and announced they would be closing. I finally was directed to departures to be told the only option was the same time tomorrow. Terrible journey!

Cons: A better breakfast...

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Pros: Nothing

Cons: Customer service

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: Nothing

Cons: It

Pros: Crew was friendly, booked seat was good.

Cons: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Cons: A great flight!!

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Pros: the crew from London to Baltimore was wonderful. Very friendly and so helpful, couldn't do enough for passengers.

Cons: The crew from Balto. to London was not friendly or helpful and the food was terrible.

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Cons: - Leave in time - Working onboard entertainment system

Pros: the crew from London to Baltimore was wonderful. Very friendly and so helpful, couldn't do enough for passengers.

Cons: The crew from Balto. to London was not friendly or helpful and the food was terrible.

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Pros: Comfortable seat

Cons: Having free snacks

Cons: On time

Pros: Crew was OK ,seat tight

Cons: More cushion and a little wider seat !

Pros: Crew professionalism.

Pros: Pretty much everything

Cons: Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up

Cons: The carrots were hard and the bread was cold.

Pros: The airplane seats and entertainment were 150% bettter than American

Cons: The check in area felt cramped, understaffed and like a 4th rate airline

Cons: The window seats in these new airplanes are freezing.

Pros: Group boarding

Cons: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats

Cons: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Pros: I got back to London ahead of schedule, which was nice

Cons: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Pros: A350, very comfortable and quiet. Good crew and pleasant flight

Cons: cabin temperature was a bit too high through the night.

Pros: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: Nothing

Cons: Customer service

Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Pros: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Cons: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.