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Icelandair: Expert advice and recommendations

Expert travel writer Stefanie Waldek shares all you need to know before booking a flight with Icelandair.
Stefanie Waldek
12 September 2024

Icelandair is Iceland's national carrier, and it specialises in four self-described markets: to Iceland, from Iceland, via Iceland and within Iceland. In essence, the airline connects approximately 15 destinations in North America with some 30 destinations across Europe via Iceland, as well as flying domestically within Iceland and to nearby Greenland. Of course, many passengers make Iceland their final destination rather than a layover spot, too!

Seats & legroom on Icelandair

Icelandair offers flights in Saga Premium and Economy classes. The exception is the airline's De Havilland Canada (DHC) aircraft, used only on domestic flights and flights to Greenland, as they do not have Saga Premium seats. These are all-Economy aircraft. But for medium-haul and long-haul international flights, Saga Premium is an option.

Saga Premium

Saga Premium is Icelandair's top cabin. These seats are more spacious and have extra recline capability compared to Economy, but they are not lie-flat beds. The seat pitch ranges from 40 to 42 inches depending on the aircraft, and they are arranged in a 2-2 or 2-1-2 layout, so every seat is either an aisle or a window.

Saga Premium tickets include Saga Lounge access at Keflavik, two checked bags weighing up to 70 pounds (32 kg) each, complimentary meals and both alcoholic and non-alcoholic beverages, as well as free Wi-Fi (where available) for two devices. All of these perks are available for purchase if you're flying in the Economy cabin, except for lounge access.

Economy

Most of Icelandair's fleet has an Economy Class with a 3-3 layout, though domestic flights and flights to Greenland on DHC aircraft have a 2-2 layout, and the Boeing 767 has a 2-3-2 layout.

The seats have a minimum of 31 inches of pitch (or 30 inches on DHC aircraft), but on certain aircraft, you can select extra legroom seats that have up to 40 inches of pitch. These extra legroom seats are located in the front of the Economy cabin or the exit rows.

Fare classes on Icelandair

Icelandair planes are usually split into two cabin classes, but these are split further into various fare classes, each with different benefits for different prices. Perhaps unsurprisingly, the cheaper fares come with fewer perks, while the more expensive fares have the most perks, including the potential for full refunds.

Saga Premium

There are two types of Saga Premium fares: Saga Premium and Saga Premium Flex. The only differences are that the Flex fare is refundable, it waives change fees (though you'll still be responsible for any fare differences) and it includes two cabin bags instead of one. For these benefits, you'll pay a higher fare.

Economy

The Economy cabin has three fare classes: Economy Light, Economy Standard and Economy Flex. Economy Light is akin to Basic Economy on other airlines, as it's a rather pared-back fare class. While it does include hand luggage and non-alcoholic beverages, seat selection and meals are only available for extra fees. Also, Economy Light fares cannot be changed.

Economy Standard includes everything covered by Economy Light plus a checked bag weighing up to 50 pounds (23 kg) and free seat selection in the middle or at the back of the plane. Economy Flex includes all of the above, with the bonus of choosing a seat anywhere in the Economy cabin, waived change fees and possible refunds. I'm most impressed by the included checked bags, as this is a fairly rare occurrence.

Bidding on upgrades

If you want to score an upgrade at a discounted rate, you can bid on upgrades via the Class Up programme, pending availability. Ten days before your flight, Icelandair will email you with the option to place a bid for a Saga Premium seat. You'll be notified of an upgrade at least a day before your flight. In my case, I was notified nearly a week before my flight.

How to check in

Icelandair offers various ways to check in for your flight. The easiest way is to check in online starting 24 hours before departure, which you can do via the mobile app or the website. Alternatively, you can check in at the airport either via the check-in desk or a self-service kiosk (where available).

Check-in queues are split between Premium and Economy desks; the former is available to those flying in Saga Premium or those who hold certain Icelandair co-branded credit cards. In general, I've found the queues fairly short at most airports, since most only have a single Icelandair flight departing at a time. But at Keflavik Airport (KEF) in Iceland, the queues can get much longer, since it is the airline's hub.

At Keflavik Airport, Icelandair may allow you to check your bag the night before your flight if you have an early morning departure. This way, you can skip the queues in the morning and proceed directly to security. When I was there, evening check-in ran from 7 to 9 p.m., but you should check with the airline for up-to-date information regarding your upcoming flight.

Boarding zones

I find Icelandair's boarding process to vary depending on the airport. Saga Premium passengers will always board first, and after that, it depends on the whims of the gate agent. In some cases, the Economy cabin will board as one group, while in others, the cabin will board by rows. Listen closely to boarding announcements to find out when to board.

Amenities & entertainment

Saga Premium passengers on flights to or from North America are given an amenity kit with an eye mask, ear plugs, socks, a dental kit, lip balm and hand cream. These are not offered on flights to or from Europe, which tend to be shorter than the North American routes.

Though most Icelandair planes are equipped with in-flight entertainment systems, the selection is a bit limited. While there are new releases and classic films available, I found myself gravitating towards Icelandic films and shows. There is also Icelandic music available to listen to, but bring your own headphones, as the ones onboard cost extra for Economy passengers (but are included for Saga Premium passengers).

Wi-Fi connection

Most but not all of Icelandair's fleet is Wi-Fi enabled. Wi-Fi is free for Saga Premium passengers, while Economy passengers can purchase a pass. When I bid for and received an upgrade to Saga Premium, however, that upgrade did not include free Wi-Fi. The perk may be limited to those who purchase Saga Premium outright. Overall, I find the network to be a little hit-or-miss, depending on where you're flying.

Loyalty programme & miles

Icelandair's loyalty programme is called Saga Club. If you sign up for a free membership, you'll earn Saga Points for spending money (on airfare, on onboard meals, with partners or on an Icelandair credit card) that can be redeemed for Icelandair flights, upgrades to Saga Premium or travel through hotel and car hire partners.

Saga Club tiers include Blue, Silver and Gold, with the best perks kicking in at Silver and Gold. As a Saga Silver member, you'll receive lounge access, additional baggage allowance and one free upgrade to Saga Premium per year. Saga Gold members receive those benefits plus unlimited upgrades, fast track at eligible airports and free parking at Keflavik Airport for up to seven days.

It's really only worth signing up for Saga Club if you fly on Icelandair regularly. Generally speaking, that's probably only people who live in Iceland. Otherwise, you can credit Icelandair flights to partner airline loyalty programmes, including Scandinavian Airlines (SAS) and Finnair. Just be sure to select these options on your booking, or ask an airline representative to help you do so.

Credit cards

Icelandair has nearly 30 co-branded credit cards with various Icelandic banks. Each of these cards earns Saga Points with each purchase, and some cards grant access to the Saga Lounge at Keflavik Airport and Saga Premium check-in access. As with the Saga Club, these cards are only practical for those who fly Icelandair regularly.

Stopover programme

Icelandair offers a stopover programme to promote tourism in Iceland. That means that if you're flying between Europe and North America, you can extend your layover for up to a week without charge. You can book your Iceland activities and travel on your own, or you can tap into Icelandair's partnerships.

Even extending by just a day can be worth it, as you can book an airport hotel to get a good night's sleep, potentially see the northern lights or visit nearby attractions like the Blue Lagoon. Or, if you're really lucky, you might be able to see humpback whales.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

January

High season

July

Cheapest flight

£320
Best time to beat the crowds (13% less expensive on average)
Most popular time to fly (27% more expensive on average)
Flight from London Heathrow Airport to Denver

FAQs about flying with Icelandair

  • What is Icelandair's carry-on size allowance?

    On board Icelandair flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the Icelandair assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Icelandair fly to?

    Icelandair offers direct flights to 56 cities in 21 different countries. Reykjavik, Copenhagen, and Oslo are the most popular cities covered by Icelandair.

  • What is Icelandair’s primary hub?

    Icelandair concentrates most of its flight operations in Reykjavik.

  • How does KAYAK find such low prices on Icelandair flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Icelandair.

  • When are Icelandair plane tickets cheapest?

    Flight prices with Icelandair will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Icelandair is January, while the most expensive is July.

  • What’s the cheapest route that Icelandair flies?

    In the last 72 hours, the cheapest route flown by Icelandair found on KAYAK was from Reykjavik to Akureyri, with a price of £102 for a round-trip.

  • What are the most popular airports for Icelandair flights to depart from?

  • Is Icelandair part of an airline alliance?

    No, Icelandair is not part of an airline alliance.

  • How many destinations does Icelandair fly to?

    In total, Icelandair flies to 57 destinations.

Top tips for flying with Icelandair

  • If you’re looking for the cheapest Icelandair tickets, then try to fly from London Heathrow Airport, where flights have been cheapest lately. The cheapest route from here available recently is to Denver, and costs £320.
  • The cheapest month for flights with Icelandair is January, while the most expensive is generally July.

Icelandair customer reviews

7.0
GoodBased on 499 verified guest reviews
6.2Food
7.1Boarding
7.0Entertainment
7.0Comfort
8.0Crew

Pros +
  • "The crew was nice, however, they also give varying information." (in 564 reviews)
  • "Easy flight, and boarded in the front and back of the plane." (in 418 reviews)

Show reviews that mention
Traveller rating:
Sort by:
S
4.0 Mediocre
BWI-KEF
Seats in premier saga class were narrow and hard. Very uncomfortable for a 5-hour flight.
V
4.0 Mediocre
KEF-JFK
Iceland airlines doesn't provide any meal on flight to and from New York, except water and soda. Airline over charge for checking in luggage. I'm really upset.
V
4.0 Mediocre
KEF-JFK
Iceland airlines doesn't provide any meal on flight to and from New York, except water and soda. Airline over charge for checking in luggage. I'm really upset. If there is option to use another company, I suggest to other people use them.
F
10.0 Wonderful
DEN-KEF
Would like more Icelandic tv and movie options
C
10.0 Wonderful
ARN-KEF
I had an exit row and so was Comfortable on the long flight.
V
4.0 Mediocre
KEF-DTW
The seats on this airline are sooo small, even for a petite person. I felt like the seat tilted forward and I was fighting to stay in it. The lavatory is horribly small, with a wet floor because the sink is so small you can't help but splash the water all over when washing up.
V
10.0 Wonderful
ORD-KEF
More complimentary drinks, like soft drinks.
J
10.0 Wonderful
MAN-KEF
For an economy lite experience, it's by far the best I've had. New planes, clean, great destinations. Very happy to have discovered Iceland Air.
C
10.0 Wonderful
MAN-KEF
Smooth efficient airline. Think they should have their own bag drop as the queue took 30mins to bmscan and drop
V
8.0 Very Good
KEF-ORD
Good. Lacking overhead bin space. No food offered but you can order online or in flight and pay for snacks.

Icelandair flight status

Sat 6/14

Icelandair route map – Which destinations does Icelandair fly to?

Find out which destinations you can fly to direct with Icelandair by entering your departure airport. If you want to know whether Icelandair flies a certain route, enter both the departure and destination airport before hitting search.
Sat 6/14

All Icelandair flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
683Reykjavik (KEF)Seattle (SEA)8h 0m
26Reykjavik (RKV)Isafjordur (IFJ)0h 45m
27Isafjordur (IFJ)Reykjavik (RKV)0h 45m
619Reykjavik (KEF)New York (JFK)6h 15m
670Denver (DEN)Reykjavik (KEF)7h 20m
546Reykjavik (KEF)Paris (CDG)3h 25m
547Paris (CDG)Reykjavik (KEF)3h 35m
633Reykjavik (KEF)Boston (BOS)5h 50m
680Seattle (SEA)Reykjavik (KEF)7h 30m
630Boston (BOS)Reykjavik (KEF)5h 15m
614New York (JFK)Reykjavik (KEF)5h 50m
507Amsterdam (AMS)Reykjavik (KEF)3h 15m
649Reykjavik (KEF)Washington, D.C. (IAD)6h 30m
855Reykjavik (KEF)Chicago (ORD)6h 50m
208Reykjavik (KEF)Copenhagen (CPH)3h 15m
622Newark (EWR)Reykjavik (KEF)5h 50m
605Reykjavik (KEF)Toronto (YYZ)6h 5m
825Reykjavik (KEF)Nashville (BNA)7h 20m
824Nashville (BNA)Reykjavik (KEF)6h 45m
664Portland (PDX)Reykjavik (KEF)7h 35m
665Reykjavik (KEF)Portland (PDX)8h 5m
300Reykjavik (KEF)Sørvágur (FAE)1h 50m
673Reykjavik (KEF)Denver (DEN)8h 5m
523Frankfurt am Main (FRA)Reykjavik (KEF)3h 45m
301Sørvágur (FAE)Reykjavik (KEF)1h 55m
71Egilsstaðir (EGS)Reykjavik (RKV)1h 5m
70Reykjavik (RKV)Egilsstaðir (EGS)1h 5m
470Reykjavik (KEF)London (LGW)3h 10m
471London (LGW)Reykjavik (KEF)3h 15m
520Reykjavik (KEF)Frankfurt am Main (FRA)3h 50m
831Reykjavik (KEF)Pittsburgh (PIT)6h 25m
689Reykjavik (KEF)Orlando (MCO)8h 0m
830Pittsburgh (PIT)Reykjavik (KEF)5h 55m
205Copenhagen (CPH)Reykjavik (KEF)3h 20m
127Reykjavik (KEF)Ilulissat (JAV)3h 25m
128Ilulissat (JAV)Reykjavik (KEF)3h 30m
697Reykjavik (KEF)Vancouver (YVR)7h 45m
694Vancouver (YVR)Reykjavik (KEF)7h 20m
512Reykjavik (KEF)Hamburg (HAM)3h 15m
513Hamburg (HAM)Reykjavik (KEF)3h 20m
441Manchester (MAN)Reykjavik (KEF)2h 45m
335Bergen (BGO)Reykjavik (KEF)2h 30m
334Reykjavik (KEF)Bergen (BGO)2h 20m
440Reykjavik (KEF)Manchester (MAN)2h 40m
535Munich (MUC)Reykjavik (KEF)3h 55m
534Reykjavik (KEF)Munich (MUC)3h 45m
656Minneapolis (MSP)Reykjavik (KEF)6h 5m
657Reykjavik (KEF)Minneapolis (MSP)6h 35m
852Chicago (ORD)Reykjavik (KEF)6h 15m
323Oslo (OSL)Reykjavik (KEF)2h 55m
506Reykjavik (KEF)Amsterdam (AMS)3h 20m
451London (LHR)Reykjavik (KEF)3h 10m
450Reykjavik (KEF)London (LHR)3h 15m
31Akureyri (AEY)Reykjavik (RKV)0h 45m
30Reykjavik (RKV)Akureyri (AEY)0h 45m
623Reykjavik (KEF)Newark (EWR)6h 10m
648Washington, D.C. (IAD)Reykjavik (KEF)5h 55m
604Toronto (YYZ)Reykjavik (KEF)5h 35m
565Geneva (GVA)Reykjavik (KEF)3h 50m
564Reykjavik (KEF)Geneva (GVA)3h 45m
308Reykjavik (KEF)Stockholm (ARN)3h 10m
309Stockholm (ARN)Reykjavik (KEF)3h 20m
102Kulusuk (KUS)Reykjavik (KEF)1h 50m
101Reykjavik (KEF)Kulusuk (KUS)1h 50m
642Baltimore (BWI)Reykjavik (KEF)5h 55m
643Reykjavik (KEF)Baltimore (BWI)6h 25m
820Raleigh (RDU)Reykjavik (KEF)6h 10m
821Reykjavik (KEF)Raleigh (RDU)6h 45m
873Reykjavik (KEF)Detroit (DTW)6h 25m
872Detroit (DTW)Reykjavik (KEF)5h 55m
529Berlin (BER)Reykjavik (KEF)3h 45m
528Reykjavik (KEF)Berlin (BER)3h 35m
563Rome (FCO)Reykjavik (KEF)4h 50m
554Reykjavik (KEF)Brussels (BRU)3h 15m
562Reykjavik (KEF)Rome (FCO)4h 45m
580Reykjavik (KEF)Granadilla (TFS)5h 25m
581Granadilla (TFS)Reykjavik (KEF)5h 30m
569Zurich (ZRH)Reykjavik (KEF)4h 0m
568Reykjavik (KEF)Zurich (ZRH)3h 45m
322Reykjavik (KEF)Oslo (OSL)2h 45m
343Helsinki (HEL)Reykjavik (KEF)3h 40m
342Reykjavik (KEF)Helsinki (HEL)3h 30m
416Reykjavik (KEF)Dublin (DUB)2h 35m
561Nice (NCE)Reykjavik (KEF)4h 20m
560Reykjavik (KEF)Nice (NCE)4h 20m
686Orlando (MCO)Reykjavik (KEF)7h 20m
419Dublin (DUB)Reykjavik (KEF)2h 40m
431Glasgow (GLA)Reykjavik (KEF)2h 25m
578Reykjavik (KEF)Lisbon (LIS)4h 20m
430Reykjavik (KEF)Glasgow (GLA)2h 15m
579Lisbon (LIS)Reykjavik (KEF)4h 30m
537Prague (PRG)Reykjavik (KEF)3h 55m
536Reykjavik (KEF)Prague (PRG)3h 45m
596Reykjavik (KEF)Barcelona (BCN)4h 20m
590Reykjavik (KEF)Milan (MXP)4h 10m
591Milan (MXP)Reykjavik (KEF)4h 15m
597Barcelona (BCN)Reykjavik (KEF)4h 35m
More flight routes

Icelandair contact information

Overview of Icelandair

When you decide to travel with Icelandair, you will be able to benefit from flights that go to over 15 different countries in both Europe and North America. If you are interested in visiting a European country, destinations such as the Netherlands, Belgium, Germany, and Denmark are all popular options, while many flights are also offered to various cities in Canada and the United States.

If you will be flying with this airline, you can choose from three classes: Economy Light, Economy, and Saga Class. While both Economy Light and Economy provide basic amenities, including free drinks and access to entertainment, they also have restrictions on checked baggage. To have access to additional services, opt to fly in Saga Class, an option that provides you with a free warm meal of your choice, as well as items like blankets, pillows, and headsets.

Icelandair has become known for having codeshares with several different international airlines, including companies such as Finnair, JetBlue, Sun Country Airlines, Alaska Airlines, and Aeroflot.

The airline has over 5 different types of planes in its fleet, all supplied by Boeing and many of the aircrafts named after famous Icelandic volcanoes. The Boeing 767-300ER is the company's largest plane. With a capacity for over 200 passengers, it's known for comfort and spaciousness. The Boeing 757-200 is most commonly used by the airline, as there are over 20 of these planes in its fleet, and it is an option that can fit over 130 passengers and is primarily used for flights within Europe.

Everything you need to know about Icelandair flights

Icelandair information

IATA codeFI
Routes112
Top routeCopenhagen to Reykjavik Keflavik Intl Airport
Airports served57
Top airportReykjavik Keflavik Intl
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.