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Pros: Only the flight itself.

Cons: The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

Pros: Flight itself was fine.

Cons: Boarding was late, as were all the other Icelandair flights I took on this trip.

Pros: Flight itself was fine.

Cons: Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.

Pros: They waited for us since the connecting flight left very little time to make the change.

Cons: I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.

Fast rout to US from Europe

Pros: Great food

Cons: It was delayed which made the change of planes in Reykjavik stressful

Pros: Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Cons: Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0