Pros: Flight good. Missed the pay for food trolley, so didn't eat.
Cons: Reykavic airport has the least amenities I have ever experienced. Very few seats in the lounge. Most are forced to stand or lie on the floor. Don't think that getting through the gate will mean getting on plane, it's too another waiting room with a few seats, mainly standing. The airport has no seated restaurants or cafes. So getting off a plane hungry id not pleasant. I will never again fly to and from New York via this 'airport'
Sep 05, 2016
Got a mail stating that the flight got cancelled.
Cons: Dear Seema,
We spoke just now.
I had booked a flight from Reykjavik to Stockholm (via Copenhagen) through Kayak.com for 2 passengers, Tushar Kamat (myself) & Priyanka Kamat (my wife).
I had indicated a travel date of 6th Oct during my booking, but for some strange reason,, the ticket got issued for 4th Sep (yesterday). My credit card also got charged for the full amount and I received an e-ticket yesterday.
Later during the day yesterday, I received a mail from Flight Network (which I guess is the travel portal used by Kayak.com) stating that the 1st leg of the flight (Reykjavik to Copenhagen) on 4th Sep got cancelled. The mail from Flight Network is appended in the mail below.
Firstly, my travel date was never supposed to be 4th Sep, and it was always supposed to be 6th Oct, since I am still in India and have not even started my Scandinavia trip.
Secondly, since the 1st leg of the flight was cancelled by the airline, the 2nd leg made no sense for me anyways, since my end destination was always supposed to be Stockholm, and not Copenhagen.
Since the cancellation has occurred at SAS end (and even the incorrect booking date seems to be an error not at my end), I would request you to organise for a full refund of the Reykjavik to Stockholm flight fare for me & my wife to me. This amount was charged to my credit card by Kayak.com so would appreciate it if you could either get the full amount refunded to my credit card, or organise for the amount to get transferred online to my bank account.
I would look forward to your prompt response.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.