IATA code | FI |
---|---|
Routes | 84 |
Top route | Kastrup Copenhagen to Reykjavik Keflavik Intl |
Airports served | 43 |
Top airport | Reykjavik Keflavik Intl |
I wasn't able to take this flight due to getting hospitalized with Covid and they refused to accommodate me and refund my money. Very bad on the airline to not help out a customer who has a true illness
The boarding process was confusing, we were waiting outside the gate and on the stairs. There did not seem to be much communication from crew to passengers.
Passengers crowd up to a gate rather than wait in line. Many don’t respect the business class vs coach class, and ticket takers don’t enforce, so everyone gets on whenever they like. The plane was late. Bags were lost.
Our flight was three hours late. We missed our connecting flight in Iceland. After re-booking, IcelandAir lost our luggage. We arrived six hours late with no luggage. Painful experience.
Cancelled due to COVID
Cancelled due to COVID
Same as previous review
Like- I got safely from point A to point B. Could be better- I did not realize there would be no food/snacks offered with drink services on the flights. It also took 2+hours to get our luggage in Dublin without any notification of why or when we could expect to receive it at the baggage claim. We spent as much time waiting for our luggage as we spent on our last leg of the flight. That was unfortunate but the real dissatisfier was the lack of communication.
Improve Food choice Snacks Crew was very helpful and attentive
Overall the experience was a positive one.
On time and helpful friendly staff
This flight was smooth sailing. However again came off plane and had to run for connecting flight no time to relax cause of first flight being delayed due to the busy vacation lines
My screen on seat didn’t work. Maybe it froze however flight was smooth sailing considering how busy both terminals were. I made my flights with minutes to spare. Had the bag check in opened sooner maybe than I would have been more relaxed instead of rushing to catch plane
I’d highly recommend Iceland Air. Best airline I’ve traveled with in a long time
I be loved first class
Liked business class. Make that affordable
got thrown off the plane , reason: one cew member judge me as a candidate for problems if I would be drinking alcohol during the flight. I told her my plans was to rey sleeping most of the durarion of 8 hour flighttime. airline should have >50 year grumpy women in charge
The seat size was more like a domestic than an international flight. In fact, i would compare the ammenities, quality and service to a short hall ryan air flight, which was unexpected for an international flight. The plane was extremely hot so sleeping was difficult. My biggest complaint was that they are very strict on carry on luggage only allowing it to weigh 10kg/22lb. I try to limit myself to a carryon so i don't have to mess with bagage claim, but the wieght restriction made it impossible. I have never had a carry on weight restriction (at least enforced) on an international flight. Will not be including them in future searches.
There is no food without paying $. Only soft drinks are included in your fare.
Business class offered leg room, wonderful food and great entertainment choices
The trip was beautiful and the Icelander crew was very helpful with us
Large seats, for such a short flight. Good entertainment
The entertainment selection was great. I enjoyed the free beverage, but surprised no snack was given. Seats were a but right for a long haul flight.
they did not check the covid test so that means I could've been exposed in the plane without knowing it.
The check in counter at the airport did not open early enough, I arrived 4 hrs prior to my flight to the airport and waited for 1 1/2 hrs for the counter to open. I already had paid extra for my luggage online for both ways and they did not have any records of it. I had no internet on my phone so I could not download the receipt it should've been added to my itinerary so I was charged TWICE. Terrible online service that info is not sync with the reservation. Also my name was incorrect and they charged $30 for a name change when they had already helped me adjust that in Boston. There is a lot it could've done better. for such a long flight at least some peanuts or a free small snack would be appreciated. TV entertainment did not have a great variety either. definitely not having Icelandair as my first option unless it is way cheaper than other options but I know what I'll be paying for.
Everything about the experience was great! I flew business class so that might be part of the reason. But the food and service was outstanding! The reindeer pate was 👌🏼
We had tickets to sit in first class, but that section was oversold, so we were bumped down to economy. I am very unhappy about that. The employees in the terminal at the check-in desk were very friendly and tried to solve this. They helped us with boarding as first class passengers, and did everything thing else that they could do for us under the circumstances. Since we were sitting in the first row of the economy section on the plane, the flight attendants ignored us, for the most part. We did not receive the first class meal, although any of the economy class food was free. The dehydrated stew was awful. The sandwich was okay.
Iceland Air failed to enforce in-flight mask mandates, despite passenger calls for them to do so. This is not acceptable
Comfortable, clean, friendly
Good Morning - we were unable to take the flight from Dublin to Reykjavik because it was delayed and we couldn't risk missing out connection to Denver. At the beginning of our trip the flight from Reyykjavik to Dublin was canceled without telling us and we had to get a different airline on that leg as well. . . When we called the airline, they were closed and unable to help. When we called Kayak, i couldn't understand the person and they were unable to help as well! We purchased the insurance for the trip and sure hope that we can get some help from Iceland Air and from Kayak.
On board Icelandair flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the Icelandair assistance team will most likely ask you to pay extra for checked luggage.
Icelandair offers direct flights to 42 cities in 17 different countries. Reykjavik, Copenhagen, and Paris are the most popular cities covered by Icelandair.
Icelandair concentrates most of its flight operations in Reykjavik.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Icelandair.
When you decide to travel with Icelandair, you will be able to benefit from flights that go to over 15 different countries in both Europe and North America. If you are interested in visiting a European country, destinations such as the Netherlands, Belgium, Germany, and Denmark are all popular options, while many flights are also offered to various cities in Canada and the United States.
If you will be flying with this airline, you can choose from three classes: Economy Light, Economy, and Saga Class. While both Economy Light and Economy provide basic amenities, including free drinks and access to entertainment, they also have restrictions on checked baggage. To have access to additional services, opt to fly in Saga Class, an option that provides you with a free warm meal of your choice, as well as items like blankets, pillows, and headsets.
Icelandair has become known for having codeshares with several different international airlines, including companies such as Finnair, JetBlue, Sun Country Airlines, Alaska Airlines, and Aeroflot.
The airline has over 5 different types of planes in its fleet, all supplied by Boeing and many of the aircrafts named after famous Icelandic volcanoes. The Boeing 767-300ER is the company's largest plane. With a capacity for over 200 passengers, it's known for comfort and spaciousness. The Boeing 757-200 is most commonly used by the airline, as there are over 20 of these planes in its fleet, and it is an option that can fit over 130 passengers and is primarily used for flights within Europe.