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Recent reviews

• 2.0 Poor

  KEF CPH Flight 6150, Sep 05, 2016

  Got a mail stating that the flight got cancelled.

  Cons: Dear Seema, We spoke just now. I had booked a flight from Reykjavik to Stockholm (via Copenhagen) through Kayak.com for 2 passengers, Tushar Kamat (myself) & Priyanka Kamat (my wife). I had indicated a travel date of 6th Oct during my booking, but for some strange reason,, the ticket got issued for 4th Sep (yesterday). My credit card also got charged for the full amount and I received an e-ticket yesterday. Later during the day yesterday, I received a mail from Flight Network (which I guess is the travel portal used by Kayak.com) stating that the 1st leg of the flight (Reykjavik to Copenhagen) on 4th Sep got cancelled. The mail from Flight Network is appended in the mail below. Firstly, my travel date was never supposed to be 4th Sep, and it was always supposed to be 6th Oct, since I am still in India and have not even started my Scandinavia trip. Secondly, since the 1st leg of the flight was cancelled by the airline, the 2nd leg made no sense for me anyways, since my end destination was always supposed to be Stockholm, and not Copenhagen. Since the cancellation has occurred at SAS end (and even the incorrect booking date seems to be an error not at my end), I would request you to organise for a full refund of the Reykjavik to Stockholm flight fare for me & my wife to me. This amount was charged to my credit card by Kayak.com so would appreciate it if you could either get the full amount refunded to my credit card, or organise for the amount to get transferred online to my bank account. I would look forward to your prompt response. Thanks, Tushar
• 6.0 OK

  KEF JFK Flight 615, Aug 27, 2016

  Cons: Seat 8G does not have a window.
• 7.3 Good

  IAD KEF Flight 646, Jul 09, 2016

  Pros: Entertainment system

  Cons: No food, beverage service very limited.
• 10.0 Excellent

  MSP KEF Flight 656, May 08, 2016

  Wonderfully surprised

  Pros: Everything was perfect. Comfort, space, blankets, flight attendants, cleanliness. Well done Icelandic air!

  Cons: Had to pay for food and drinks.
• 8.0 Good

  KEF IAD Flight 645, Mar 23, 2016

  Great entertainment and luggage allowance, no food

  Pros: The best aspect was the high quality and well considered children's entertainment pack. Lovely sticker albums and puzzles, as well as a cosy blanket that turns into a back pack

  Cons: It's a shame that food is not included in the flight. The flight wasn't cheap or low cost, but for a long haul transatlantic airline to not provide food makes it feel budget
• 2.0 Poor

  KEF CPH Flight 6150, Sep 05, 2016

  Got a mail stating that the flight got cancelled.

  Cons: Dear Seema, We spoke just now. I had booked a flight from Reykjavik to Stockholm (via Copenhagen) through Kayak.com for 2 passengers, Tushar Kamat (myself) & Priyanka Kamat (my wife). I had indicated a travel date of 6th Oct during my booking, but for some strange reason,, the ticket got issued for 4th Sep (yesterday). My credit card also got charged for the full amount and I received an e-ticket yesterday. Later during the day yesterday, I received a mail from Flight Network (which I guess is the travel portal used by Kayak.com) stating that the 1st leg of the flight (Reykjavik to Copenhagen) on 4th Sep got cancelled. The mail from Flight Network is appended in the mail below. Firstly, my travel date was never supposed to be 4th Sep, and it was always supposed to be 6th Oct, since I am still in India and have not even started my Scandinavia trip. Secondly, since the 1st leg of the flight was cancelled by the airline, the 2nd leg made no sense for me anyways, since my end destination was always supposed to be Stockholm, and not Copenhagen. Since the cancellation has occurred at SAS end (and even the incorrect booking date seems to be an error not at my end), I would request you to organise for a full refund of the Reykjavik to Stockholm flight fare for me & my wife to me. This amount was charged to my credit card by Kayak.com so would appreciate it if you could either get the full amount refunded to my credit card, or organise for the amount to get transferred online to my bank account. I would look forward to your prompt response. Thanks, Tushar
• 6.0 OK

  KEF JFK Flight 615, Aug 27, 2016

  Cons: Seat 8G does not have a window.
• 7.3 Good

  IAD KEF Flight 646, Jul 09, 2016

  Pros: Entertainment system

  Cons: No food, beverage service very limited.
• 10.0 Excellent

  MSP KEF Flight 656, May 08, 2016

  Wonderfully surprised

  Pros: Everything was perfect. Comfort, space, blankets, flight attendants, cleanliness. Well done Icelandic air!

  Cons: Had to pay for food and drinks.
• 8.0 Good

  KEF IAD Flight 645, Mar 23, 2016

  Great entertainment and luggage allowance, no food

  Pros: The best aspect was the high quality and well considered children's entertainment pack. Lovely sticker albums and puzzles, as well as a cosy blanket that turns into a back pack

  Cons: It's a shame that food is not included in the flight. The flight wasn't cheap or low cost, but for a long haul transatlantic airline to not provide food makes it feel budget