Guest reviews
Overall rating
7.3
Good
Based on 7,979 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
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Icelandair traveller reviews
Pros
"Very comfortable, very friendly crew"
(in 109 reviews)
"On-flight entertainment options were excellent."
(in 120 reviews)
"Good selection of free movies"
(in 49 reviews)
Cons
"Terrible service for an international flight."
(in 74 reviews)
"Had to pay for food."
(in 162 reviews)
"long flight, no snacks."
(in 35 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
long flight
international flight
pay for food
crew was friendly
great flight
flight entertainment
bottle of water
seats were comfortable
free movies
free snack
good service
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10.0
Delay
Pros: The calmness of the staff during the 3-hour delay due to dangerous winds
Cons: The hash winds that nearly swept us off of the steps while deplaning.
review from
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10.0
Delay in Reykjavik
Cons: Three hour delay in Reykjavik was needed and appropriate because of harsh/blustery winds. The passengers appreciated the absolute attention to safety in the long delay.
review from
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6.0
Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.
review from
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6.0
Pros: Larger plane with more room
Cons: Boarding was a mess, no rows called; no one at the help desk.
review from
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5.6
Pros: Very cheap flight
Cons: No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort.
review from
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7.0
Cons: The pillow and blanket I was given had hairs from other people. It was obvious they were reusedanfnot cleaned
review from
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6.6
Zero meals
Pros: Clean flight on time and short route
Cons: First time I had a transatlantic flight where there were zero meals or snacks
review from
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7.6
Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!
Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....
review from
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10.0
Pros: The flight took off and landed on time. There were also a lot of good food options on the flight that were not only edible, but also healthy
review from
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6.6
Headline 2
Pros: The crew
Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.
review from
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6.6
Headline
Pros: The crew and the overall space on the plane.
Cons: Paris airport is a mess. Food selection.
review from
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8.0
Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.
Cons: Slow, delayed boarding, with bus to the plane and stair walk up.
review from
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10.0
Delay
Pros: The calmness of the staff during the 3-hour delay due to dangerous winds
Cons: The hash winds that nearly swept us off of the steps while deplaning.
review from
-
10.0
Delay in Reykjavik
Cons: Three hour delay in Reykjavik was needed and appropriate because of harsh/blustery winds. The passengers appreciated the absolute attention to safety in the long delay.
review from
-
10.0
Pros: The flight took off and landed on time. There were also a lot of good food options on the flight that were not only edible, but also healthy
review from
-
7.0
Cons: The pillow and blanket I was given had hairs from other people. It was obvious they were reusedanfnot cleaned
review from
-
6.6
Zero meals
Pros: Clean flight on time and short route
Cons: First time I had a transatlantic flight where there were zero meals or snacks
review from
-
7.6
Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!
Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....
review from
-
6.6
Headline 2
Pros: The crew
Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.
review from
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6.6
Headline
Pros: The crew and the overall space on the plane.
Cons: Paris airport is a mess. Food selection.
review from
-
8.0
Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.
Cons: Slow, delayed boarding, with bus to the plane and stair walk up.
review from
-
6.0
Cons: Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled.
review from
-
6.0
Pros: Larger plane with more room
Cons: Boarding was a mess, no rows called; no one at the help desk.
review from
-
5.6
Pros: Very cheap flight
Cons: No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort.
review from
Flight status
Icelandair route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
450
Reykjavik
KEF
London
LHR
451
London
LHR
Reykjavik
KEF
630
Boston
BOS
Reykjavik
KEF
213
Copenhagen
CPH
Reykjavik
KEF
614
New York
JFK
Reykjavik
KEF
631
Reykjavik
KEF
Boston
BOS
615
Reykjavik
KEF
New York
JFK
853
Reykjavik
KEF
Chicago
ORD
852
Chicago
ORD
Reykjavik
KEF
440
Reykjavik
KEF
Manchester
MAN
441
Manchester
MAN
Reykjavik
KEF
520
Reykjavik
KEF
Frankfurt am Main
FRA
862
San Francisco
SFO
Reykjavik
KEF
212
Reykjavik
KEF
Copenhagen
CPH
528
Reykjavik
KEF
Berlin
TXL
529
Berlin
TXL
Reykjavik
KEF
318
Reykjavik
KEF
Oslo
OSL
319
Oslo
OSL
Reykjavik
KEF
688
Orlando
MCO
Reykjavik
KEF
884
Tampa
TPA
Reykjavik
KEF
689
Reykjavik
KEF
Orlando
MCO
872
Dallas
DFW
Reykjavik
KEF
657
Reykjavik
KEF
Minneapolis
MSP
656
Minneapolis
MSP
Reykjavik
KEF
670
Denver
DEN
Reykjavik
KEF
671
Reykjavik
KEF
Denver
DEN
680
Seattle
SEA
Reykjavik
KEF
644
Washington
IAD
Reykjavik
KEF
645
Reykjavik
KEF
Washington
IAD
470
Reykjavik
KEF
London
LGW
471
London
LGW
Reykjavik
KEF
521
Frankfurt am Main
FRA
Reykjavik
KEF
501
Amsterdam
AMS
Reykjavik
KEF
500
Reykjavik
KEF
Amsterdam
AMS
431
Glasgow
GLA
Reykjavik
KEF
430
Reykjavik
KEF
Glasgow
GLA
622
Newark
EWR
Reykjavik
KEF
697
Reykjavik
KEF
Vancouver
YVR
603
Reykjavik
KEF
Toronto
YYZ
602
Toronto
YYZ
Reykjavik
KEF
681
Reykjavik
KEF
Seattle
SEA
543
Paris
CDG
Reykjavik
KEF
542
Reykjavik
KEF
Paris
CDG
623
Reykjavik
KEF
Newark
EWR
307
Stockholm
ARN
Reykjavik
KEF
306
Reykjavik
KEF
Stockholm
ARN
532
Reykjavik
KEF
Munich
MUC
533
Munich
MUC
Reykjavik
KEF
343
Helsinki
HEL
Reykjavik
KEF
342
Reykjavik
KEF
Helsinki
HEL
Top flight routes
Top airports served by Icelandair
- Reykjavik Keflavik Intl Airport (KEF)
- Seattle/Tacoma Intl Airport (SEA)
- Kastrup Copenhagen Airport (CPH)
- Boston Logan International Airport (BOS)
- San Francisco Airport (SFO)
- Helsinki-Vantaa Airport (HEL)
- New York John F Kennedy Intl Airport (JFK)
- Stockholm Arlanda Airport (ARN)
- Oslo & other airports Airport (OSL)
- Los Angeles Airport (LAX)
- Portland Airport (PDX)
- London Heathrow Airport (LHR)
- Vancouver Intl Airport (YVR)
- Orlando Airport (MCO)
- Paris Charles de Gaulle Airport (CDG)
Icelandair contact information
- FI IATA code
- +44 84 4811 1190 Call
- icelandair.co.uk Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
