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Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Pros: PAL crew, as expected, was good. we arrived sfo ahead of schedule..

Cons: i think desserts can be improved

Pros: The crew most of all!

Cons: Transfer process from Terminal 1 to Terminal 2 in MNL.

Pros: The crew was extra friendly. The seat was spacious. Good leg room.

Cons: Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average.

Pros: On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant.

Cons: The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!

Cons: Food can be way better

Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: The crew was amazing as usual. The seat was comfortable but lacks storage areas.

Cons: Boarding process at MNL needs to be more organized.

Pros: Seats

Cons: Crew

Cons: No entertainment facilities available even in business class

Cons: I am more than pleased with the service I received, keep up the work Kind regards Shane

Pros: Comfort

Pros: Different seat location for family of five Missing luggage

Pros: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.

Pros: Airport, sea side

Cons: Nothing

Pros: Everything on the plane was fine, and the service was great.

Cons: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.

Cons: very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!

Pros: The staff was really nice when I asked for the green tea they make sure you get it

Cons: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.

Pros: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.