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Subject: Complaint Regarding Cabin Temperature on Flight SQ447 (DAC–SIN)** Dear Singapore Airlines Customer Service, I am writing to express my disappointment regarding my recent experience on flight SQ447 from Dhaka (DAC) to Singapore (SIN). After boarding, it became apparent that the cabin air conditioning was not functioning adequately. When we initially raised the concern, a flight attendant informed us that it would take approximately 10 minutes for the temperature to cool down once the aircraft began operating. We trusted this explanation; however, the cabin remained uncomfortably warm, and many passengers—including my family—were sweating for an extended period. After approximately 45 minutes, I raised the issue again. While the attendant mentioned that adjustments had been made, the response did not reflect the seriousness of the ongoing discomfort. It was only after about an hour into the flight that the temperature finally improved and the cabin became more comfortable. I also spoke with several other passengers seated nearby, and they confirmed they were experiencing the same issue. As a frequent traveler who has always associated Singapore Airlines with high standards of service, this experience was very disappointing. It has made me reconsider choosing this route with your airline in the future. I hope you will review this incident and take the necessary steps to ensure that such situations are handled more promptly and professionally going forward. Thank you for your attention to this matter. Sincerely, Mohammed Shahriar

Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.

Really great service throughout and the food was really nice. I can highly recommend thank you very much.

I felt that the whole experience went very smoothly. The aircraft was extremely clean and tidy on boarding. The cabin crew were beautifully turned out very, very efficient and were a credit to Singapore Airlines who are now my favourite carrier.

Service was very good, food and entertainment systems were good

First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍

No frills airline with minimal leg room and no entertainment

Pleasant business class flight experience with good onboarding experience. Flight service team was excellent with usual book-the-chef menu available

Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.