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Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: Time

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Cons: It’s very very poor and flight radar is below average

Pros: Nice crew

Cons: Better food, some entertainment, better bathrooms

Pros: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Cons: 3 out of our 4 flights had some sort of delay.

Pros: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Cons: Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device.

Pros: Flight was cramped and plane was small, but the crew were nice.

Cons: Cramped seats entertainment

Pros: The crew was very nice. Seat were comfortable.

Cons: Could of had a better selection of moves.

Pros: Crew were fairly attentive, have experienced better. Liked the Canadian entertainment options, even if very limited.

Cons: Seats were okay, the plane is really showing it's age. Movie selection was very limited, and very dated.

Pros: The flight stewardesses were polite, nice, patient and accommodating. Boarding was prompt, quick, and organized. Plane lavatories we’re constantly cleaned so they won’t feel icky in the latter part of the journey.

Cons: Perhaps, the movie choices could have been expanded.

Pros: Crew amazing, seat comfortable

Cons: More new movie and menu for food diversity like noodles sandwiches.,,,

Pros: Crews were absolutely amazing. They had been so helpful and kind during the entire trip

Cons: It was just perfect

Pros: Nothing

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Cons: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Cons: Even in business class ，every time have to ask for more wine and flight attendants just not care enough ．

Cons: If the temperature is higher, that would be better.

Pros: Everything was super fantastic

Cons: Vegetarian food could have been a little better, but it was still very good!

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment was lacking good selection of English movies.

Pros: Crew had filled overhead lockers with their bags leaving no room for ours

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Cons: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Pros: good food

Cons: the entertainment system is outdated

Pros: Great airline

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The take off and landing was peaceful and on time

Cons: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Cons: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Pros: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Cons: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Pros: The food was good

Cons: The seats were very cramped

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Pros: Crew was very good. Food was OK.

Cons: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Pros: Flight attendant warm, courteous and authoritative at same time.

Cons: Seat hard. Space tight. I am 6’4”

Pros: Staff was extremely nice and helpful

Pros: Crew was very warm and friendly

Cons: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Cons: It’s very very poor and flight radar is below average

Cons: Food poor going to Munich , legroom poor.

Cons: Improve quality of on board announcements.

Pros: Safety of aircraft

Cons: Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Pros: Small plane, decent space, short flight.

Cons: Legroom.