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The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great

Great crew - old style upper class seats on the older fleet now feels dated

Premium economy more comfortable than economy, but not by much. Did was awful, do not try the omelette. Flight crew were helpful. Flight was delayed by over an hour. Overall but bad, arrived safely and thank God.

Food was excellent. Service was very good. Staff was very helpful to all passengers.

The crew was excellent as ever on Virgin. The special meal was poor unfortunately. More significantly when we arrived at Manchester Airport there was no air bridge provided and we had to exit the plane down a rickety stair case. This is unacceptable for a transatlantic flight. Whilst I understand that this is the airport’s fault at the end of the day the airline is responsible for our transportation and needs to do something.

Super friendly and helpful staff, from check-in desk to cabin crew.

Following a paid seat upgrade for enhanced comfort, I encountered an unacceptable odor in my assigned area. It took three hours for the crew to relocate me, and the replacement seat was unacceptably close to the lavatory, offering no improvement.

Good overall. Cannot fault the airlines. I have had better entertainment systems before ie ice in Emirates but it was not too bad. Food was decent and staff were friendly.

I did not fly by vergin atlantic from bangalore to vasco da gama

Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.