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Pros: Boarding a smooth flight

Cons: Food absolutely

Cons: very rude and extremely racist group. I will not fly them again.

Pros: Nice crew

Cons: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Pros: Just in time take of and landing, staff friendliness

Cons: Snack

Pros: Good seats

Cons: Boarding process and Entertainment options. Availability of Snacks would also been good

Pros: The crew was amazing!

Cons: Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Pros: I liked the (free) upgrade to Premium Economy.

Cons: Food was ok but I recommend including a small salad with dinner.

Pros: UP TO THE MARK I EXPECTED

Cons: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE

Pros: Amazing

Cons: Nothing really

Pros: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.

Pros: Not much not to like about this experience except for cramped seating in coach.

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Pros: Food

Cons: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Pros: The lady checking me in was nice

Cons: Items were stolen from my bag

Pros: Sleeping and being left alone

Cons: Food, Service by cabin crew because they never smiled

Pros: The food was great and the screw were nice and young .

Cons: The boarding process and charging 95 dollars for an extra bag is crazy.

Cons: The entertainment choices needs updates and more varieties I believe.

Cons: Don’t loose the luggage

Pros: Yes

Pros: Crew and food

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: Lufthansa is a great airline.

Cons: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Pros: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: Seats very comfortable

Cons: Nothing

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Comfort

Cons: Wifi on klm

Pros: Overall a nice and good flight

Cons: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Cons: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Pros: Nothing really, seems everyone is underwhelming in this market

Cons: Quality of food and service

Pros: The crew looked after us well

Cons: It was all good

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: The crew was polite and professional. Boarding went very smoothly and the flight left on time. Baggage was very quick when we arrived in Seattle as it was already coming out when we arrived in the baggage claim area.

Cons: I would have like to have been offered disinfectant wipes to use on the food tray. Otherwise it was a perfect experience.

Cons: Seats were a little dirty especially for the COVID-19 going around.

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: All of the less than good, obvious!

Pros: The price

Cons: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Pros: Arrived safely

Cons: Warm bus at the Reykjavik airport

Pros: Crew was great and seat comfortable except my entertainment system wasn’t working. But the crew member offered me a different seat.

Pros: The getting Paris France with no delay was great! The crews where nice and the check in with quick.

Cons: If the airline can offer more food selections for customers who fly on economy class that would of been a plus.

Pros: Smooth flight

Cons: More food, more water

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Pros: The seats are comfortable.nice leg room.

Cons: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Cons: Easy checkin, friendly staff, nice quick flight

Pros: The crew was super nice. Everything went smoothly.

Cons: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!

Pros: Horrible service

Cons: Nasty people

Pros: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Cons: Cannot really think of anything that needed attention on these flights.

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: Comfortable

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Cons: The crew not sympathique

Pros: Horrible service

Cons: Nasty people

Pros: The flight got cancelled without any communication with me. No refund, very poor customer service.

Cons: Communication!!!

Pros: There is nothing to like about the flight

Cons: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

Cons: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Pros: 10/10 would recommend..

Pros: the crew were so nice

Cons: not enough room between seats

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Water station!

Pros: Entertainment and helpful staff

Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: Trip was cancelled

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Pros: Great and friendly crew

Cons: In-flight system had some problems and seats seemed a bit uncomfortable

Pros: The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris.

Cons: There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight.

Cons: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre.

Pros: Punctual

Cons: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Pros: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Cons: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Pros: Great customer service!

Cons: NA

Pros: TAP is great to fly, friendly, safe and solid, nice crew

Pros: The flat bed

Cons: The Captain made loud announcements waking you up

Cons: Boarding procedures

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Pros: Service was great and the airplane was very well maintained.

Cons: More water, I was thirsty most of the time.

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Pros: Horrible service

Cons: Nasty people

Pros: Great customer service!

Cons: NA

Pros: Yes, it was comfortable and they r nice.

Cons: Ummmm delayed both flights were delayed, it was annoying

Pros: The price is affordable