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Cons: My tv screen could not show the movies

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Cons: I congratulate the KLM crew!

Cons: Don’t be late

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Very professional

Cons: Lost luggage

Pros: The crew was really good

Cons: This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this.

Pros: I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Pros: Good flight , bad flight delay and luggage.

Cons: To be on time

Cons: Seating is extremely cramped

Pros: The crew was the best crew that I've ever encountered. They all smiled and were genuinely happy and helpful. They made the flight so much better. I also enjoyed the movies on the flight.

Cons: Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse.

Cons: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Pros: Seat reclined far back

Cons: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost

Pros: It was ok

Cons: NA

Cons: Boarding was awful

Cons: No milk available.

Pros: The crew was polite and pleasant unlike the crew from KC to Boston.

Cons: Telling us to check bags before we get to our seat and find out there is no more room.

Pros: The crew was light spirited. Took the angst out of the long stressful wait

Cons: Punctuality. Flight was 2 hours late

Pros: The flight was on time, with no unanticipated problems.

Cons: Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago.

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Cons: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.

Pros: The crew was very accommodating

Cons: Entertainment system was old and with few choices

Pros: From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays.

Cons: Boarding

Pros: Fabulous service

Cons: Not a thing

Pros: The crew was good and the food from Frankfurt to Abuja was good

Cons: The layover time was extremely too long and would even be longer during my return

Pros: As previously stated hated having to go through security again

Cons: Chocolate

Cons: Worst transfer ever from Lisbon flight to Chicago flight. Arrived late, bus from tarmac to terminal 5: 12 min. Up down stairs, security check, up down stairs to take the train, up down stairs to gate. Then take the bus back to tarmac to board the plane. A lot of waiting for bus, then being in the last group everyone shoved in the buss like sardines. In the future I’ll avoid at all cost transfers in London .

Pros: The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary.

Cons: Not much leg room if you are tall and the person in front of you reclines their seat.

Pros: Very good

Pros: We sat in Row 25, which did not have a seat in front of it, so we got lots of extra leg room. British Airways have incredibly friendly crew :) They feed you really good, better than any other airlines I've been on :)

Pros: Amazing crew and on time flight

Cons: None

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: I like the comfortable seats

Cons: Service lag a little

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: There was a long delay that cause me to miss my Transfer. Staff was not really helpful.

Cons: Staff could improve their service.

Cons: the boarding was slow

Pros: new plane

Cons: horrible check in and boarding experience

Pros: Spacious seats

Cons: Hospitality and entertainment

Cons: I had a four hour layover in Iceland, which was nothing to do with Kayak. But four hours in Rekjavik airport in the middle of the night was not enjoyable.

Cons: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Cons: On time

Cons: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Cons: Squishy space and very late flight unfortunately

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: The crew where awesome and catered to every need and requirement.

Cons: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.

Pros: No wifi on flight made work very limited in options. Also, tech was off so there was only one movie screen at the front of the section. No individual entertainment. Simply too rough for a long haul flight starting at 5pm, when one wants to do work and relax as it is too early for sleep.

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: Everything was fantastic! I was upgraded to first class for the first time in my life so that was an added bonus. The crew were great, extremely friendly and attentive. Overall good experience.

Pros: Crew great.

Cons: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Cons: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Cons: Always seem to be delayed

Cons: No milk available.

Pros: The where very helpful

Cons: Nothing

Pros: Crew was polite and helpful

Cons: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.

Pros: On time & clean

Cons: Can’t really say

Pros: Food was quite good, and they were great about continually offering beverages throughout the flight.

Pros: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Cons: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: Very friendly crew and on time with no problems.

Pros: Friendly crew

Cons: Can’t think of anything

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Crew was friendly, seats were ok

Cons: Flight was delayed for almost 2 hours, there was no explanation, just an apology.

Pros: Seats were comfortable. The crews were helpful.

Cons: Cleaner bathroom on the plane.

Cons: My luggage was lost for almost 2 weeks.

Pros: The captain was able to make up much of the lost time spent boarding.

Cons: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Pros: Crew was very attentive...food selection was excellent

Cons: Nothing

Pros: The crew where awesome and catered to every need and requirement.

Cons: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: All was great

Cons: Nothing

Pros: They were awesome

Cons: Nothing I was at my best on the best airline and crew

Cons: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Pros: Crew was really nice.

Cons: My first flight was delay because of that I lost my second flight.