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United Kingdom to Montreal flight information

Flights arrive in Montreal
Flights depart from United Kingdom
Flight price £269
Airlines WOW air, KLM, Air France, Air Transat, SWISS, British Airways, Iberia, Alitalia, Lufthansa, Delta, Icelandair

Top tips for finding cheap flights to Montreal

Looking for cheap airfare to Montreal? 25% of our users found return tickets to Montreal for the following prices or less: From Birmingham £349, from Manchester £353, from London £381
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High season is considered to be June, July and August. The cheapest month to fly to Montreal is February.
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FAQs - Booking Montreal flights

How long is the flight to Montreal?

Flights from London 6h 55m

What is the cheapest flight to Montreal?

The cheapest airline ticket to Montreal from United Kingdom in the last 72 hours was £269 return on the route London to Montreal. The most popular route is London to Montreal and the cheapest ticket found on this route in the last 72 hours was £279 return.

Which airlines fly to Montreal?

In general from United Kingdom, American Airlines, Air Canada and Aer Lingus fly the most to Montreal. The most popular route is from London, and American Airlines, Air Canada & Aer Lingus fly this route the most.

Which Montreal airport is closest to central Montreal?

Montreal is served by 2 major airports. St Hubert (7 miles) is the closest to the centre of Montreal and Pierre Elliott Trudeau International is 10 miles away from the centre. View on map.

Book Cheap Montreal Plane Tickets

(Return)
Airports
Origin
London
£310
only
£310
£301
only
£301
£407
only
£407
£269
only
£269
£283
only
£283
Manchester
£310
only
£310
Edinburgh
£496
only
£496
Destination
Montreal
£269
only
£269
Wed, 13 Feb
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
Mon, 18 Feb
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
10h 25m
£269
Trip: 6 days
Overall 5.6 OK
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Good 6.3

Cons: Seats are too small

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Sun, 3 Mar
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
36h 25m
Tue, 19 Mar
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
10h 25m
£279
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 3 Mar
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
10h 15m
Mon, 11 Mar
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
13h 55m
£310
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,685 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
VCE
AMS
OK 5.0

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

AMS
DXB
Excellent 8.0

Pros: They considered my reguest of vegiterian food.

Cons: I have no complaints.

AMS
NBO
Excellent 8.0

Pros: The service

Cons: The food.

AMS
KBP
Good 6.0

Cons: lost baggage

AMS
ATL
Good 6.6

Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Sat, 18 May
MAN
Manchester
YUL
Montreal Pierre Elliott Trudeau International
16h 05m
Mon, 27 May
YUL
Montreal Pierre Elliott Trudeau International
MAN
Manchester
12h 20m
£339
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3,159 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
NUE
Good 6.0

Pros: Didn’t like the sandwich offered

ACC
CDG
Mediocre 3.0

Pros: The crew

Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

CDG
YUL
Excellent 10.0

Cons: Food

JNB
CDG
Good 7.3

Pros: Flight was on time.

Cons: Food could have been much better in comparison with other airlines.

CDG
BCN
Mediocre 3.6

Pros: Extremely hot the plane

Sat, 1 Jun
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
7h 30m
Wed, 19 Jun
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
6h 35m
£356
Trip: 19 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
YUL
YVR
OK 5.3

Pros: Crew was kind and attentive. Boarding was efficient.

Cons: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

PUJ
YYZ
OK 4.0

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

PUJ
YYZ
OK 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

LGW
YUL
Excellent 10.0

Pros: Club class was worth the upgrade purchase. Friendly staff. Continual service. Comfortable. decent movie selection.

Cons: Screaming baby. But can’t do much about that.

POP
YYZ
OK 4.0

Pros: Nothing

Cons: Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector.

Wed, 6 Feb
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
Sun, 10 Feb
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
17h 50m
£374
Trip: 5 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,653 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.7
Food
8.0
LAX
ZRH
Excellent 10.0

Pros: Swiss Airlines Saff was very friendly and helpful

Cons: 0

ZRH
ORD
Excellent 8.0

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

MXP
ZRH
Excellent 9.6

Pros: Very friendly, without being intrusive. Responsive and happy.

Cons: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

ZRH
SFO
Excellent 8.0

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

SFO
ZRH
Good 6.0

Pros: Food/ staff/access to TV/movies etc!

Cons: Seating/facilities

Tue, 11 Jun
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
7h 10m
Tue, 25 Jun
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
6h 35m
£376
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 37 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
YUL
OK 4.3

Pros: Can't sleep. Can't eat easily because elbows must be held close to sides. Can't move much. the squeezed together seating on transatlantic flights in economy class is pretty closer to intolerable. This isn't a problem on British Airways only. The American Airlines flight I took from Montreal to London was even worse. I will never fly AA again if I can help it.

BCN
LHR
Excellent 8.0

Pros: Friendly crew, uncrowded plane.

Cons: NA.

LHR
YUL
Good 7.6

Pros: Staff (cabin crew Tony, in particular). Hand luggage allowance. Finally, food and water on a BA flight (unlike connecting EDI to LHR flight).

Cons: Method of boarding, with a mass of economy passengers boarding st once at the end. I NEVER get my preferred seat (= window), and object to being charged extra to select a seat (unlike other airlines I use more frequently nowadays). Crowded economy section, with little legroom, passengers squashing bags at feet, etc.

LHR
YUL
Excellent 8.6

Pros: The flight was delayed due to a thunderstorm, something out of the control of BA or LHR Airport, but the crew never seized to deliver a superior service with a warm smile on their face even when the heat was unbearable coz the AC wasn’t working. The captain frequently gave us updates and even walked around the plane to answer our questions! Superior customer service...

Cons: My biggest complaint was that there was no AC while we were stuck for almost one hour on plane! BA should ensure that their planes are properly prepared for similar situations

LHR
YUL
Mediocre 2.0

Pros: Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered .

Cons: Same as above .

Mon, 8 Apr
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
7h 10m
Mon, 22 Apr
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
6h 35m
£399
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,612 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
ORD
MAD
Excellent 9.3

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

MAD
LIS
Excellent 8.0

Pros: Got In ahead of schedule

Cons: The boarding process

MAD
MIA
OK 5.3

Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

PRG
MAD
Good 7.0

Pros: Staff was very friendly

Cons: We wanted to eat and there was no sandwiches left.

MAD
LHR
Good 6.0

Cons: Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana

Thu, 6 Jun
LCY
London City
YUL
Montreal Pierre Elliott Trudeau International
16h 25m
Wed, 12 Jun
YUL
Montreal Pierre Elliott Trudeau International
LCY
London City
9h 40m
£407
Trip: 7 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 1,275 reviews
Overall
7.1
Boarding
7.3
Comfort
6.9
Crew
7.5
Entertainment
5.9
Food
6.3
FCO
JNB
Good 6.6

Cons: It was delayed by 4 hours

FCO
TLV
Mediocre 2.0

Cons: Alitalia is the worst airline company

FCO
JFK
Mediocre 3.6

Pros: I don't think I say anything I liked.

Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

JFK
RDU
OK 4.5

Pros: Nothing

Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

LAX
FCO
Mediocre 2.0

Cons: Alitalia is the worst airline company

Mon, 3 Jun
LCY
London City
YUL
Montreal Pierre Elliott Trudeau International
13h 20m
Tue, 11 Jun
YUL
Montreal Pierre Elliott Trudeau International
LCY
London City
17h 30m
£408
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 24,224 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
DFW
FRA
Excellent 10.0

Pros: Great staff and food

FRA
DEN
Good 6.3

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

FRA
TLV
Good 7.3

Pros: Great staff and food

Cons: Comfort was not great and no entertainment options whatsoever

MUC
DEN
Excellent 10.0

Pros: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Cons: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

MUC
SOF
Excellent 9.6

Pros: Efficiency

Cons: Na

Wed, 5 Jun
EDI
Edinburgh Turnhouse
YUL
Montreal Pierre Elliott Trudeau International
16h 05m
Tue, 11 Jun
YUL
Montreal Pierre Elliott Trudeau International
EDI
Edinburgh Turnhouse
15h 50m
£496
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,572 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PNS
ATL
Excellent 9.6

Pros: Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran.

PHX
SEA
Mediocre 3.6

Cons: Delayed 3 hours

CMH
DTW
Mediocre 2.0

Pros: Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late.

Cons: Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working.

MSP
SEA
Excellent 10.0

Pros: It was early arrival

Cons: Nothing

SEA
NRT
Excellent 8.6

Pros: Super friendly staf, big enough seat, good enough food, enough room for luggage.

Cons: Seat was smaller than EVA and food not quite as good.

Wed, 31 Jul
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
10h 30m
Fri, 23 Aug
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
10h 35m
£505
Trip: 24 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,138 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
YYZ
Good 6.6

Pros: Same as other comment

Cons: Same as other comment

GLA
KEF
Excellent 8.4

Pros: Crew was very helpful and friendly. Seat comfort was fine. Entertainment is nice with free movies, music and Iceland travel video blogs. Can do a stay over in Iceland for no extra, up to 7 days, we plan to try that sometime.

YYZ
KEF
Excellent 10.0

Pros: Everything Nothing

Cons: Nothing

KEF
SFO
Good 6.6

Cons: Again, no new movies to choose, only outdated ones.

ZRH
KEF
Good 6.6

Pros: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Cons: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

Tue, 22 Jan
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
Tue, 29 Jan
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
10h 25m
£279
Trip: 8 days
Overall 5.6 OK
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Cons: Seats are too small

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sun, 3 Mar
LTN
London Luton
YUL
Montreal Pierre Elliott Trudeau International
15h 30m
Wed, 13 Mar
YUL
Montreal Pierre Elliott Trudeau International
LTN
London Luton
15h 45m
£301
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 27 Mar
MAN
Manchester
YUL
Montreal Pierre Elliott Trudeau International
16h 00m
Wed, 10 Apr
YUL
Montreal Pierre Elliott Trudeau International
MAN
Manchester
13h 20m
£310
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,685 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
TLV
Excellent 8.0

Pros: The crew!!

VCE
AMS
OK 5.0

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

AMS
KBP
Good 6.0

Cons: lost baggage

AMS
DXB
Excellent 8.0

Pros: They considered my reguest of vegiterian food.

Cons: I have no complaints.

AMS
FNA
Mediocre 2.0

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Wed, 1 May
STN
London Stansted
YUL
Montreal Pierre Elliott Trudeau International
12h 30m
Tue, 7 May
YUL
Montreal Pierre Elliott Trudeau International
STN
London Stansted
9h 30m
£283
Trip: 7 days
Overall 5.6 OK
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, 4 Mar
STN
London Stansted
YUL
Montreal Pierre Elliott Trudeau International
15h 30m
Fri, 15 Mar
YUL
Montreal Pierre Elliott Trudeau International
STN
London Stansted
17h 25m
£301
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 20 Mar
LHR
London Heathrow
YUL
Montreal Pierre Elliott Trudeau International
13h 20m
Sun, 31 Mar
YUL
Montreal Pierre Elliott Trudeau International
LHR
London Heathrow
9h 10m
£312
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,685 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
CPT
AMS
Excellent 10.0

Pros: Best airline in the business quick efficient and outstanding service What else can you say

MEX
AMS
Good 7.6

Cons: No reading light in my seat...

AMS
FNA
Mediocre 2.0

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

AMS
DEL
Good 6.0

Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall

Cons: Less legroom, storage space, bad food, few movie options.

AMS
NBO
Excellent 8.0

Pros: The service

Cons: The food.

Fri, 3 May
STN
London Stansted
YUL
Montreal Pierre Elliott Trudeau International
12h 30m
Tue, 7 May
YUL
Montreal Pierre Elliott Trudeau International
STN
London Stansted
9h 30m
£300
Trip: 5 days
Overall 5.6 OK
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
OK 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Sat, 4 May
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
7h 30m
Sat, 11 May
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
11h 05m
£366
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
LGW
YUL
Excellent 10.0

Pros: Club class was worth the upgrade purchase. Friendly staff. Continual service. Comfortable. decent movie selection.

Cons: Screaming baby. But can’t do much about that.

PUJ
YYZ
OK 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

POP
YYZ
OK 4.0

Pros: Nothing

Cons: Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector.

YEG
YYZ
OK 4.6

Pros: Flight was quiet and uneventful. Kudos to the pilots.

Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

PUJ
YYZ
OK 4.0

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

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