I never got this flight. You sent me to Chile!!! And from Chile I got the other flight to São Paulo... I've arrived 7h latter than I was supposed to arrive because of Delta delays.
Lost ,y connection due to a mechanical delay, huge line to get new connection and vouchers
It’s a delta flight operated by LATAM. The whole ticket sale is a mess, delta changed my flight but didn’t update it in LATAM system, I couldn’t get my boarding pass, it took me hours to resolve this issue with delta. I had to change my travel plan. No apology from Delta even though it’s their fault.
entertainment was not good; the shoulder strap on Business class seat did not sit well across the body (more like across the neck); the food was not hot and the special meal promoted by insert in the menu was not available to us
The boarding and new bag drop-off process was confusing and causing massive delays.
Wider seats, better seat cushions, (I felt like there was a board I was sitting on). I had the chicken to eat but It neither tasted nor looked like chicken. The fruit was good.
It was a very good flight, no entertainment is the reason for not checking that box.
I was in the last row and they sent me to check in my luggage last minute after boarding. I had to go through the crowd.
Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.
It was good, however the airplane was really cold. We received snacks and the crew was friendly.
The airport temperature at the airport and on the flight was too warm
Comfortable but not Polaris or Delta comfort Business Class. Overall 7 out of 10
Tap air Portugal was the best I will traveling again with u guys. Thank u.
Flight was delayed on 6/20 to miss international connection. Next flight out was 24 hours later. Not acceptable.
Terrible! I had to cancel our flights due to my wife Carmen requiring an unexpected second cancer surgery. I first contacted orbitz about obtaining a credit due to medical interruption and orbitz directed me to TAP. I contacted TAP and the representative directed me back to orbitz and refused to even explain what TAP’s medical interruption policy was or how it worked—I wanted that information for a second call to orbitz. Terrible service at a particularly difficult time.
Checkin was very slow, we had checked in online and hoping we could do a bag drop at the airport. However everyone with checked bags had to queue up and it took over 40mins. Our advice arrive extra early or you will be rushing to the gate.
The crew was very nice. The food was good. The entertainment on the way back to Miami wasn’t as good as the flight over. I wanted to watch Wicked but on the way over from Miami to Lisbon but the screen didn’t work. On the way from Lisbon to Miami Wicked wasn’t an option. Liked the option to check out overhead carry on with our checked luggage Overall the flights were very good. I would fly TaP again
Little leg room in business. I am tall and could use more.
Was a cheap flight and it got me to Portugal on time. For economy there was ample leg room and the flight attendants were pleasant and helpful.
TAP boarding gate agents singled out Group A line to gate check all carry on bags …. Supposedly because of lack on bin space. BUT ALL OTHERS WERE PERMITTED WITH CARRY ON BAGS. Additionally so many passengers entering the plane after us were permitted carry on bags. And when the plane was fully loaded, there was a number of open spaces in the overhead bins. I WILL SEARCH OTHER OPTIONS BEFORE FLYING TAP AGAIN
