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The crew was excellent. What I did not enjoy was the food. I have taken many international flights and this was on the low end. Otherwise the trip was fine.

The passport control process in Lisbon ranks as a 1 on a 1 to 5 scale. Terrible. In line 2 hours and still missed our first flight. Next day, 1.5 hours but we made the flight. The Business Class food was poor. Unidentifiable. Not tasty at all. Unacceptable in BC. Attendants were adequate. Flight left late and arrived late. After this trip, we will not be flying TAP nor will we be connecting through Lisbon.

On both flights, TAP Air Portugal messed up the seating choices that I paid for. They acknowledged that I had purchased seating, that they were errant in ensuring my choices, but told me nothing could be done about it. When I asked to be refunded, I was directed to "talk to someone from Air Portugal" Mon-Friday, and then I was dismissed. No help, no phone number provided to me. I was very annoyed both times and feel cheated.

Chaotic boarding with no announcements. Carry on luggage needs to be checked. Bare minimum zero frill flights. Not a whole lot of anything positive to be said .

The plane was small and one felt the turbulence much more. The lines to get through immigration were insanely long.

this flight was awful from pre-boarding to on the plane. There needs to be more coordination between TAP and My Way. We were in first class and I am handicapped. BY the time we got on the plane there was no place for our baggage and the crew did not handle the situation well. They gave us an argument and said that we'd have to have it checked. Then, after I complained they moved some people's bags to put our small carry ons several seats back of our seats which were in Row 4.

Bad. They gave me a voucher for food to use at the airport but didn’t have time since I had to catch the other plane. No refunds and lack of communication

Late. Lack of updates. Rude hostesses. Terrible food. Lack of headphones.

The value is there, but the layovers in Lisbon were not great. The passport control was so bad that a 2 hour layover became very tight and on the return the Terminal was barebones which made it a long 3 hours.

Boarding process was fast and efficient. Short flight but on time and well organized. I would certainly fly TAP again.