Daily cleaning, installation of cabin HEPA filters on flights to Bahia
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An average direct flight from the United Kingdom to Bahia takes 22h 07m, covering a distance of 5085 miles. The most popular route is London - Porto Seguro with an average flight time of 18h 35m.
The cheapest ticket to Bahia from the United Kingdom found in the last 72 hours was £205 one-way, and £434 round-trip. The most popular route is London Heathrow to Porto Seguro and the cheapest round-trip airline ticket found on this route in the last 72 hours was £465.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"
Cons: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"
Cons: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Pros: "Friendly crew and delicious snacks. Comfortable chairs."
Cons: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."
Pros: "All flights take off on time and arrived on time."
Pros: "extremely attentive crew. courtesy necessaire pack. very clean plane."
Pros: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Pros: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Cons: "The plane was very cold!"
Pros: "Very clean airplane and excellent crew"
Cons: "Bad size almost became a problem... bins are very small"
Pros: "2 seats, not 3, in this part of Economy"
Cons: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."
Pros: "The crew was amazing"
Pros: "crew was kind."
Cons: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."
Pros: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Cons: "Definitely the food. Pretty tasteless and unappealing"
Cons: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."
Pros: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Cons: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."
Pros: "Friendly crew, most spoke at least some English"
Cons: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Pros: "Friendly crew. Spoke some English for the most part."
Cons: "Only food for purchase"
Cons: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"
Pros: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Cons: "The snacks could have been healthier and the bathroom could have been cleaner."
Pros: "My seat 28H didn't recline"
Pros: "I loved my trip the flight was amazing"
Cons: "Everything was wonderful"
Pros: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"
Cons: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"
Pros: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."
Pros: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Cons: "We boarded just a bit late but still arrived on schedule."
Pros: "The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful."
Cons: "The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet."
Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Pros: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Cons: "Delay, no place to eT"
Pros: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Cons: "I will never use this service again"
Pros: "CLEAN EFFICIENT"
Cons: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Pros: "CLEAN, NICE, EFFICIENT"
Cons: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"
Cons: "SAME AS ABOVE"
Cons: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."
Pros: "It was nice. The staff were great"
Pros: "Everything was really nice"
Pros: "friendly staff."
Cons: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."
Pros: "Crew was very friendly."
Cons: "Organization for embarking was a little messy."
Pros: "Crew was very helpful"
Cons: "Air conditioning in my seat was broken and my blood pressure went down"
Cons: "As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao"
Pros: "Allí right and on time"
Cons: "Allí good"
Pros: "Very nice crew."
Cons: "The seats are extremely uncomfortable."
Pros: "The boarding was fast and organized."
Cons: "They set me far from my son"
Pros: "Friendly and professional staff"
Cons: "Flight delayed by 90 minutes"
Pros: "Flight was cancelled ! I paid 100 reais for a better seat the azul airlines was cancelled so they sent was to Porto Alegre we flew with TAP to Lisbon on an economy seat, I never got my money back either. I am never flying with Azul again, and I am going to tell all my friends not to use Azul airlines again! Give my 100 reais Back!"
Cons: "Horrible experience, never again."
Cons: "Azul changed my seat at the gate at VCP arbitrarily without letting me know. That was a seat I had reserved weeks in advance that they simply changed at the gate without any reason."
Pros: "The crew is wonderful and makes you want to come back"
Cons: "A tv would be nice"
Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."
Pros: "Taking off on time. Good service and helpful from all the stuff."
Cons: "Keep it like that"
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "Got an upgrade to business class"
Pros: "Food was good and plentiful."
Cons: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Pros: "It was an okay flight. Nothing spectacular!"
Cons: "Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors ."
Cons: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."
Cons: "Screens need update, mis functions on equipment"
Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Cons: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "The crew"
Cons: "Boarding by rows and not like cows all at one time"
Pros: "A nice crew n my seat next to me was empty so I can sleep well..."
Cons: "Maybe give every passenger a bottle of water..."
Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."
Pros: "Entertainment System (technical apparatus neat); Food tasty"
Cons: "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;"
Pros: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Cons: "Two of the flight attrendants in our area were in a bad mood and it showed."
Pros: "Same as above"
Cons: "SAME AS ABOVE"
Pros: "Tasty lunch with good service in business class. Modern comfortable plane."
Cons: "Flight delayed by a few minutes."
Cons: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Pros: "Staff, food, on board entertainment all very impressive. Great flight."
Cons: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Pros: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Cons: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."
Pros: "great staff"
Pros: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Cons: "Several delays and gate changes."
Pros: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Cons: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Pros: "Everyone was so nice!"
Cons: "There was nothing I didn’t like."
Pros: "The service was exceptional and there was great entertainment available on board."
Pros: "Generally Swiss air was good"
Cons: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"
Pros: "Special GF meals care on board, friendly staff, good food and drinks"
Pros: "On time; everyone friendly and helpful."
Pros: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"
Cons: "All was great"
Pros: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Cons: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."
Pros: "Left on time Crew friendly and helpful"
Cons: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"
Pros: "Kind crew and a short flight"
Cons: "Snack choices too limited, but it was great that they even had them."
Pros: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Cons: "Tight connection on Zurich."
Pros: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Cons: "We've got no complaints."
Pros: "Very attentive to children at boarding and in-flight."
Pros: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Cons: "Nothing... the flight was great!"
Cons: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"
Pros: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Cons: "Very tight seating in economy for a transcontinental flight"
Pros: "Best flight crew experience ever"
Pros: "Overall product fine, food excellent"
Cons: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."
Pros: "The food"
Cons: "Same comments as above."
Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."
Pros: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Cons: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."
Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"
Pros: "Not much"
Cons: "Most uncomfortable seats/Bed. tray table hard to come out. no one answered the bell. Old movies (same 2 yrs ago). 1st meal OK, not great. Second meals not good at all. They should learn service from Lufthansa/United or Emirates. Very Disappointed."
Pros: "Easy boarding process"
Cons: "Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep"
Cons: "Food, entertainment program, pillows and blankets would have been nice,"
Cons: "Seats not comfortable for long haul, better care"
Pros: "Got to ride on a Boeing 747 Intercontinental!"
Cons: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."
Cons: "Better Communication from Lufthansa"
Pros: "The food was very good and the crew were great."
Cons: "Due to security concerns and having to go through security again, the flight was delayed."
Cons: "flight delays altered all my further plans"
Pros: "Half empty plane"
Cons: "Food n movies"
Pros: "Nice crew and comfortable seats."
Cons: "Not a fan of the sandwich provided."
Cons: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."
Pros: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Cons: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Pros: "Direct from SJC, not crowded"
Cons: "Guy in front of me was reclined whole time and very little room like that."
Cons: "Passport control in Frankfurt was slow, very long linen under staffed"
Pros: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Cons: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Cons: "Totally chaos and personal unprofessional and with very poor behavior."
Cons: "Flight late"
Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."
Pros: "Got the exit row (great)!"
Cons: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."
Pros: "Short flight"
Pros: "Staff was very responsive and quick to disperse food and beverages."
Cons: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."
Cons: "1. The flight's gate is in an area of the terminal without amenities, and there is no indication one is entering a dead zone. 2. We boarded on time, and then sat for two hours (due to weather), which made an eight and a half hour flight feel like ten and a half hours."
Pros: "Crews were very friendly"
Cons: "pastry, not sandwich"
Pros: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."
Pros: "All was good."
Cons: "All was good."
Cons: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"
Pros: "I enjoyed the sleep."
Cons: "No enough leg room for a slender Man of 5 foot 7 inches."
Cons: "Cramped space in economy class."
Pros: "Seats are fairly comfortable. We were delayed and missed our connection. A woman in the service center expedited finding us a new flight and getting us a good hotel."
Cons: "Flight was delayed from Rome. They had scheduled our connection too close (55 minutes) so we missed it. No explanation for the delay was given. The food is just terrible. Might be the worst I've ever had on an airplane. The only way I could book seats ahead of flight day was to buy them - and then I didn't get them because of the delay and had to sit in the second to the last row where it was pretty bumpy."
Pros: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."
Pros: "The flight was canceled!!!!!!!! It was late night and the was. I explanation given to cancellation !!!"
Pros: "Not much"
Cons: "Delays and cancellations required me to go through security 4 times, deal with 4 different check in agents (at 3 different locations) and 2 international calls to Lufthansa customer support before being able to rebook my ticket. It took 3 hours to get rebooked, and just barely made it to the new flight. Lufthansa Agents at airport were rude, would often make me wait while they did other things, and then just tell me that they couldn't rebook me, and I needed to go to another line."
Pros: "I liked the crew personnel"
Cons: "I didn't like food"
Pros: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Cons: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Cons: "The automatic boarding system was slow"
Pros: "It was a very nice flight everyone was very polite and attentive"
Pros: "WiFi, entertainment and USB charging was good."
Cons: "Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old."
Pros: "I got the meal of my choice. Excellent attention and check in experience was smooth and quick"
Pros: "I like Lufthansa. We were treated very well."
Pros: "Seats were comfortable; departure and arrival were timely."
Cons: "After priority passengers boarded the aircraft, boarding for everyone else was a free for all. It would be more orderly if there were clear lines and groupings of rows beginning at the rear were called. Movie selection was not great. Many choices were old. Few were current."
Pros: "Please see above. Typed in the wrong place."
Cons: "Patronizing crew"
Cons: "Flight may have been overbooked. Very confusing boarding/seating arrangements."
Pros: "I love the service they provide. .the air hostels were great"
Pros: "Everything was excellent except breakfast from joke to Fra"
Cons: "Breakfast one choice including ham which unrespect to Muslims"
Pros: "The process of helping me to get on the connecting flight on time - a person led all those making this particular connecting flight to a bus and then straight to the gate. A very smart way to ensure we didn't stress or have to find the gate ourselves. Very impressive"
Pros: "The crew was very kind"
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Very friendly crew and on time with no problems."
Pros: "Very professional"
Cons: "Lost luggage"
Cons: "Staff rude and short"
Pros: "The friendliness of the crew"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Good for both."
Cons: "Bigger seats."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Lovely crew, very helpful"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Pros: "The entertainment options were good."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "Really friendly staff. Great service"
Pros: "Good Experience"
Cons: "Nothing much"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Everything. A truly faultless experience!"
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "Cabin Crew was awesome."
Cons: "Entertainment System was not working and no Non-veg food option in flight."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Cons: "Klm flight has very congested seating Getting information about eticket was pain"
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Pros: "The free middle seat because the flight was not full."
Cons: "Bigger glass for wine"
Pros: "Super friendly crew and great seats."
Cons: "You misled people not telling I have to pay for luggage"
Pros: "Crew was good"
Cons: "Seat not comfortable"
Pros: "nice crew for sure!"
Cons: "not to charge the extra cost for the checking bags!"
Pros: "Good seat space, comfortable, on time arrival"
Cons: "The food was ok, not great. The plane was Very cold!!!"
Cons: "Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems."
Pros: "Flights were on time"
Cons: "One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers"
Pros: "Great Airplane i felt awesome tha movies the food everything was great with this flight"
Cons: "nothing, maybe the Airport at Hanga Roa because we wait so much time!"
Pros: "The crew was nice, wifi entertainment was available, flight on time"
Cons: "offering beverages."
Cons: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"
Pros: "Excellent airplane"
Cons: "old airplane"
Pros: "Left on time"
Cons: "Old aircraft Business seat narrow"
Pros: "Crew was polite and efficient. Ground staff helpful in rescheduling flights"
Cons: "One of the flights out of three should have been on time. None were. One was cancelled. Two were delayed."
Pros: "Window seat & no one sat next to me"
Cons: "Customer service at baggage check in desk. Very very poor and slow"
Cons: "No retrasos"
Pros: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."
Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."
Pros: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Cons: "It was great!"
Pros: "It was on time"
Cons: "The boarding was too crowd"
Pros: "Flight on time"
Cons: "It was nasty, disordered. Bad experience"
Cons: "My baggage was lost"
Pros: "Staff were excellent, food was ok"
Cons: "Seats on this aircraft are terribly uncomfortable. Our three hour flight was awful. Narrow thin seat enable more passengers to be crammed in. Great for Latam’s profit but terrible for thief customers. I’d never fly on an A321 again if I could avoid i."
Pros: "our flight back home went smoothly"
Cons: "our flight from LAX to Montevideo was delayed by 8 hours, making us miss our connections. We arrived day late. Our luggage a day after that. Our friends went back home on another LATAM flight from Buenos Aires that was delayed. They were flown for 2 days around South America before making to LAX."
Pros: "East check in. Punctuality. Good coffee"
Pros: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Cons: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."
Cons: "Due to technical problem in the lavatories we have been told."
Cons: "They didnt check my bag from DCA to BOG, so I had to check out my bag in MIA and then run to check in the next flack. I couldnt. They gave me a seat in another flight from another company, so it was OK."
Pros: "The food, crew, and entertainment were great."
Cons: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."
Pros: "New aircraft. Clean. On time departure = on time arrival."
Pros: "Easy boarding and organized staff. Friendly staff overall."
Cons: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."
Cons: "I have to pay for the food with no actual discount or lower price ticket. and the sits are even more tight than before."
Pros: "I don't know that I like anything"
Cons: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."
Pros: "Enjoyed the large choice video possibilities."
Cons: "Too long of a layover in Lima. My screen kept popping back to restart during the video I was watching."
Cons: "It was delay. 2 hours."
Pros: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Cons: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."
Cons: "The flight did not land, it returned to Lima"
Pros: "Got to see the Lima airport"
Cons: "Even though it was the same exact plane at the same exact flight. All passengers had to get out, go through a security check point, then wait in line to board again. And at boarding all carry-ons were searched by hand, proving that the security check point is useless."
Pros: "Smooth flight landed a little ahead of schedule."
Cons: "Had an isle seat on a red eye flight and I kept in my seat, attendants would walk by without disregard that people were sleeping and bump into them. I always fly window but there were no more available. I didn't get any drink or food but I did smell it when it was being served."
Pros: "Crew was nice, seats wear decently comfortable, bathroom was clean"
Cons: "Boarding took longer than usual and was late to take off"
Cons: "The tv screen was flickering It will be nice to have free wi-fi available while flying"
Pros: "The crew on this particular flight was friendly and attentive. The food was very good."
Cons: "The plane was not clean at all. Mine and my friend's seatbelts both had chewed gum stuck on them which we had to cover with some plastic wrap to keep it from getting on our clothing. Our tray tables were disgusting. It looked like someone had spilled food all over them and no one ever cleaned it, so we had to clean the tables ourselves."
Pros: "good service, professional, nice flight"
Cons: "nothing really"
Pros: "Excellent service. Short flight, arriving in time."
Cons: "After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again."
Pros: "Great flight!! First time with LAN and it was amazing. Big new plane. Comfortable sets. Entertainment was good. Crew were really nice. Overall an excellent flight."
Airlines flying to Bahia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Bahia
Masks required on board, masks provided on flights to Bahia
Social distancing seating
Middle seats unavailable to book on flights to Bahia
Testing for antibodies, testing for symptoms for flights to Bahia
Waiving of change fees. Search flexible flights to Bahia