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Cons: Was not offered a drink in first class prior to take off.

Pros: The views on this flight are good. The crew was just ok and they should explain where the restroom is.

Cons: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Pros: The crew and the comfort plus seat

Pros: Even though the plan was full, the boarding process was quick.

Cons: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.

Pros: The flight itself was pleasant.

Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.

Cons: Better pillows...as simple as that

Pros: Nothing

Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Pros: The crew was very professional and service minded

Cons: The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky.

Cons: Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor.

Pros: The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning

Cons: The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!

Cons: It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable.

Pros: Confortable

Cons: Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles.

Pros: Crew was great

Cons: The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later

Pros: Crew was quite polite and sympatic

Cons: The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste.

Pros: Lost bag was delivered all the way to Chesapeake VA.

Cons: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Cons: A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound.

Pros: Friendly crew, extra legroom, great entertainment options.

Cons: More help for missing the flight.

Cons: Flight delayed 6 hrs due to operational issues on the Emirates side

Cons: Luggage not included. Charged at an excessive 120 USD rate !

Pros: NOTHING WAS GOOD

Cons: EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST

Cons: Flight was delayed

Pros: The plane its so big and we arrived in barcelona on time its my second time.

Pros: Service, food, comfort, entertainment.

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Crew was nice, seats were comfortable

Cons: I enjoyed the flight

Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Cons: A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane.

Cons: More chicken

Pros: Crew was great.

Cons: Check in time took a very long time with a boarding pass.

Cons: Having more than one person at the curtesy desk when half the plain’s luggage was left in Germaine

Pros: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.

Cons: See above.

Pros: The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful.

Cons: Food could be better

Cons: Punctuality

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Cons: Flight was a little late.

Pros: Crew

Cons: Was not offered a drink in first class prior to take off.

Cons: Stop losing my luggage and stop charging for food.

Pros: Crew was great. Seats and leg room better than other airlines.

Pros: Smooth flight without event. On time landing. Efficient deplaning.

Cons: Newer plane. Seats , entertainment, cabin crew.

Cons: LHR made us wait 30+ min upon arrival for a gate.

Cons: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Pros: The plane its so big and we arrived in barcelona on time its my second time.

Pros: Crew was great

Cons: The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later

Pros: Le personnel à bord était très accueillant et professionnel

Cons: L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol

Pros: Crew

Cons: Plane was hot and sticky. The air from the vent was not cool.

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Cons: Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins.

Pros: Crew was amazing

Cons: Entertainment and dinner food

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich

Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Pros: Ok

Cons: Flight was late

Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Cons: Flight was delayed

Pros: Yes de crew was amazing.

Cons: The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you.

Pros: The crew was bilingual and very friendly.

Cons: The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding

Cons: There were no healthy options available to eat on this flight.