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Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Pros: Premium economy was perfect, smaller cabin with less people, great flight.

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: The plane was nice, entertainment options were great, pilot was super kind.

Pros: The staff was amazing

Cons: I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic.

Cons: Just hate the super smaller seats and the reduced spaces everywhere

Pros: Very informed process of why delays were happening.

Pros: Legroom and entertainment (using own tablet) both very good.

Pros: The crew was wonderful. Boarding was orderly and there was enough overhead space on this full flight. Even though the flight left later than schedule it was not a terrible delay. The overall experience was the opposite of my last flight on West Jet.

Pros: The crew worked hard to ensure that we had a good flight with minimal interruptions

Cons: Delays always hurt, the flight was delayed yet there were no notifications and additionally the delay was closer to an hour long since boarding only started 20 minutes late.