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— SAV
16 Aug — 23 Aug1
Return
1 adult
Economy
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Tue 16/8
Tue 23/8
Good to know - Cheap tickets to Savannah
When to book flights to Savannah/Hilton Head
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- Looking for cheap airfare to Savannah? 25% of our users found tickets to Savannah for the following prices or less: Cheap flights to Savannah from Manchester £439 one-way - £534 round-trip, from London £736 one-way - £677 round-trip, from Newcastle upon Tyne £780 round-trip
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Top 5 airlines flying to Savannah/Hilton Head
Scores according to KAYAK customer reviews8.2
Qatar AirwaysOverall score based on 11788 reviews
8.3Boarding
8.1Comfort
8.6Crew
8.2Entertainment
8.0Food
Boarding and In flight customer service
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
great
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Pros: "Seat comfortable"
Pros: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Cons: "Just don't like all the trips to and from flights on the bus at Doha."
Cons: "Handling flight delay"
Pros: "Crew were friendly"
Cons: "Food could be better and frequent"
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Pros: "Staff"
Cons: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Pros: "As efficient as ever"
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "Great crew and front desk"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Excellent"
Cons: "Food"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Cons: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."
Pros: "Everything"
Cons: "Excellent"
Pros: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."
Pros: "Everything"
Cons: "Nothing"
Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Pros: "Boarding"
Cons: "Comfort"
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Pros: "Not much really."
Cons: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Cons: "Not one of their newest planes."
Pros: "Friendly staff. Good food."
Cons: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Pros: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Cons: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Pros: "Quality of foods and service"
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Pros: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Cons: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Cons: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"
Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Cons: "I had to ask for wine to 3 different hostess's"
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "Boarding experience was very good. Crew were attentive for the most part."
Cons: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."
Pros: "Excellent customer service"
Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."
Pros: "Food"
Cons: "Entertainment. Not all films have subtitle"
Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Adequate
Cons: "Better communication on delays"
Pros: "Terrible flight."
Cons: "Wifi. Outlets."
Pros: "The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes"
Cons: "Seats, communication, everything"
Pros: "Ok"
Cons: "Ok"
Cons: "I booked the flight but they have not refunded me the money because I didn’t took the flight so I’m waiting the money back"
Pros: "Seat was comfortable"
Cons: "Tv kept going off"
Pros: "Check in process was smooth"
Cons: "The temperature on the plane was hot, multiple customers had informed the crew but they were unable to change it. It was an old plane and needs updating."
Pros: "Old but clean plane"
Cons: "Crew had no personality"
Pros: "Landing was super smooth"
Cons: "Crew was not what I am accustomed to with Jet Blue. Male member was dismissive when I asked him if I could order food and snapped at me that there was none left and there was nothing he could do about it. When collecting trash he did not look at my row to collect and we had trash to give."
Pros: "On time. Efficient. Swift."
Cons: "Nothing could be improved on this particular flight."
Cons: "Woman next to me overflowed into my seat."
Pros: "The crew was professional. The seats were comfortable & spacious (for $40 extra per seat"
Cons: "We left two hours late. When we arrived we sat on the tarmac waiting for a gate for 20 minutes...and STILL counting..."
Pros: "I'm glad the checks caught an error in the computer before we took off"
Cons: "the crew wasn't quick updating us so we were sitting on the tarmac for a while before anything was said"
Pros: "The crew was excellent."
Cons: "Bumpy take off and landing"
Pros: "Almost on time, gate agent was good but the second agent that came to help was fantastic. She really moved the line."
Cons: "The seats were really worn out and uncomfortable and the entertainment screens are way to small. Other than that a decent two hour flight."
Pros: "Plane took off and landed safely at correct destination"
Cons: "Gate door unable to be unlocked, ticket scanner inoperative, late takeoff, no snack boxes, entertainment broken"
Pros: "Quick flight in the air"
Cons: "No updates on how far back we were in the queue at LAS. Waiting 15 mins for a gate at LGB"
Cons: "Pilot told us we would wait 5 minutes while another plane leaves their terminal to make room for us. Has now been 30 minutes and still no movement"
Pros: "Everything was good except the tv wasn’t working"
Pros: "Lots of legroom, speedy flight landed ahead of schedule, quick boarding and exiting process"
Cons: "TV screen for in-flight entertainment was flickering and fuzzy. Food/snack options somewhat limited."
Pros: "Free wifi"
Pros: "We flew in to JFK early & received great service throughout."
Cons: "The entertainment cut out a few times during the flight."
Pros: "Fastest flight I ever took. Everything went smooth."
Pros: "Seats. Room. Cleanliness"
Pros: "Service with a smile!"
Cons: "Absolutely nothing!"
Pros: "Left on time and landed early, great flight"
Pros: "Crew and pilots were nice"
Cons: "TVs were down for about 20-25 min. They had to reset them because a few were out and they said it would be about 3-5 minutes. Not a big deal though."
Cons: "Terrible terrible ! Over 2 hour delay, they said it was cause of lightning, no lightning seen, and bad weather at jfk, my husband said no bad weather there , it must of been something else , I had to cancel an appointment, which is going to make my weak harder Terrible, terrible! Don’t think I’ll do this again"
Pros: "Friendly staff."
Cons: "Seat was broken and wouldn’t recline. Tv screen was so distorted it was unwatchable. Audio system had loud static that prevented listening to music. Awful experience. Never flying this airline again."
Cons: "Took off late Security line was a nightmare and TSA has no idea what they’re doing Vinyl plane seats are too hot"
Pros: "perfectly on time."
Cons: "all was fine"
Pros: "All went smooth. No issue at all."
Cons: "Last call to board was not accurate. Last call was a little early. We sat in the plane for a little bit longer"
Pros: "Seats had more room then other carriers."
Cons: "The direct TV signal was poor."
Pros: "Service was very professional. Definitely recommend to use Jetblue!!! Boarding on time, good entertainment optiones pleasant staff. Great prices with great service!!!"
Cons: "I love my experience with JetBlue!!!"
Pros: "Comfortable leg room"
Pros: "Super friendly flight attendants. We also enjoyed that the pilot gave a thorough weather update :)"
Pros: "The seats were comfortable and the crew was attentive"
Cons: "Late flights."
Pros: "Great confort"
Cons: "Crew members need to be nicer"
Cons: "It was very interesting to see that the flight attendants on the plan were taking people orders for beverages with a note pad and then coming back with a tray. This just seems like a very inefficient way of getting a simple task done."
Pros: "The dunkin donuts coffee in a nice touch"
Pros: "I like everything on my trip with JetBlue everyone was helpful"
Cons: "Well I don’t suggested anything new just keep working hard"
Cons: "My flight was canceled and they lost my baggage...."
Pros: "All of the major elements of our flight were just fine. Seamless boarding, on time, friendly flight crew, and plentiful snacks...."
Cons: "But...our in seat entertainment did not work the entire flight. Quite an inconvenience when travelling with two small children."
Pros: "All good."
Cons: "Nothing."
Pros: "The pilot was fantastic and took the time to speak to us as often as possible. You can tell he enjoys what he does. We arrived 20 minutes early too."
Cons: "Nothing"
Pros: "Great service, on time, smooth takeoff and landing. Perfect!"
Pros: "Leg room was good."
Cons: "The flight was delayed twice, then we had to sit on the plane for around 45 minutes before we could take off. I never seem to get in and out of JFK on JetBlue without some type of delay."
Pros: "You cancelled my return flight , so my trip was cancelled. How would you feel?"
Last minute change to our terminal and gate made our well-planned departure hectic and less enjoyable experience. Luckily we were at the airport 2 hours before the scheduled flight. We were moved from Terminal 2 to Terminal 4 right when we arrived at the gate. Although Delta had a shuttle that allowed us to move terminals without going through security a second time, the shuttle dropped us off at the bevy of the terminal. We had to walk over 3 miles to get to the very last gate, and the moving escalators were out-of-order. It also did not have any bathrooms or fast food, even just hot coffee, nearby. After reaching our gate, my son who has asthma was sweaty and had to use his inhaler again.
Pros: "Great entertainment options, best in class"
Cons: "Earlier food service for more sleep"
Pros: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"
Pros: "I flew standby (for the first time) to London and check in team in NYC was great."
Cons: "Now, the team in London, wasn’t so great. They were a bit rude!"
Pros: "Entertainment was good and there was a choice of food."
Cons: "The crew sucked."
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
Cons: "KAYAK did not informed us we have to pay for our luggage!"
Pros: "Food was great. Movie selection was good."
Cons: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."
Pros: "Flight attendants were amazing"
Pros: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Cons: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."
Pros: "very nice crew"
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "Food was so good. Crew was also very nice."
Pros: "Entertainment and food and service were great."
Pros: "Amazing service and F&B offered was wonderful"
Pros: "Crew were friendly. Food was ok. Gave us lunch, snacks, warm cookie and sandwich/dinner for 9 hour flight. Needed all of it."
Cons: "Space would have been really tight if not moved to bulkhead."
Pros: "Good crew, good service."
Cons: "No complaints!"
Pros: "Everything. Food, staff, checking in. All were great"
Cons: "Would have preferred they let me choose a window seat. I wasn’t given the option"
Pros: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"
Pros: "The crew were kind and courteous. The seat was comfortable."
Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Cons: "Crew was rude and made everything seem like a chore."
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Cons: "One of the older male flight attendants was not polite. Got a ride, short response when asking him for anything."
Pros: "Good films"
Cons: "Seats cramped, legroom bad"
Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "The flight was on time and not over booked."
Cons: "The seating was cramped. There were mediocre snacks, but no food or entertainment."
Cons: "Delays!"
Pros: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Cons: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
Pros: "The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short)."
Pros: "There were alot of good movies to choose from, and the food wasn't bad."
Cons: "It's always very uncomfortable to sit on a plane for a long time, but that's nobody's fault"
Pros: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Cons: "Music was a. Bit limited"
Pros: "The food was excellent, as well as the flight attendants."
Pros: "Crew, food was good, comfort"
Cons: "The boarding .. We had to climb the steps to get in .. But the crew apologised"
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Cons: "The entry into the Atlanta airport after landing was somewhat chaotic. We were backed up circling before landing for ~ 1 hour and there seemed to be an unusually large number of folks trying to get through customs/security - noe Delta's fault but an unwelcome experience after being in the air for 8+ hours."
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"
Pros: "Flight took off and landed on time"
Pros: "I like Delta empowering women."
Pros: "Meal quality has improved"
Pros: "Plenty of movies and music to entertain"
Cons: "Economy seats have no leg room and seats are very uncomfortable to your back during a 8hr flight. Flight attendants skipped rows for drinks, snacks, etc and would have to be called back. Paying close to a thousand per ticket, you'd expect a little better experience but oh well."
Pros: "Service was good. Attendants polite. Information good."
Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."
Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Pros: "Delta is known to be one of the best airlines and they stand up to it in every flight."
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Pros: "Not much"
Cons: "The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid"
Pros: "Crew was excellent - friendly and helpful"
Cons: "Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room."
Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Pros: "Boarding and crew great!"
Cons: "Seats extremely narrow"
Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"
Cons: "Food"
Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "Comfy, nice crew, attentive."
Cons: "Nowt"
Pros: "It was empty so we were told we could move around in the empty seats"
Cons: "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."
Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Cons: "Missed connection to SFO"
Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"
Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"
Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."
Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."
Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"
Pros: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Cons: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."
Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"
Cons: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"
Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."
Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Cons: "Too much food - not enough time to sleep in comfort!"
Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."
Cons: "Food was terrible"
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."
Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"
Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."
Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."
Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."
Pros: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "comfort, entertainment, food"
Cons: "nothing"
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."
Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."
Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."
Pros: "Not much not to like about this experience except for cramped seating in coach."
Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Pros: "Entertainment was okay, flight crew was nice"
Cons: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Cons: "Cold draft at all times."
Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."
Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"
Pros: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"
The flight never happened and the Kayak customer support was useless in helping me for rebooking. I will never buy another air ticket with Kayak and I want the full refund of the trip. Andrea Mantovani
Better options for food, friendlier staff and better inflight entertainment
Travel was excellent!!! Recommend Lufthansa anytime for air travel!
I paid for my luggage online prior to my vacation, and per usual, there was a communication breakdown between my booking service and Lufthansa, so I had to pay for checked luggage for my partner and myself at the check-in counter. I was also unaware, based on the pre-check-in emails they sent me, that ALL customers needed to receive a covid test before boarding (this was not the case when traveling with them a week prior, and there was no email communication advising me of the change). My partner and I were left frantically racing to the Athens airport covid testing facility in hopes we could get one done in time for our flight. I presume this was solely for Lufthansa, as no one at customs in the US asked for a single one of my covid documents. Also, they were not requiring "medical quality masks" on our trip TO Greece, but on the way back Lufthansa was threatening to turn customers away who had insufficient masks. Very strange to have so many changes in a week with no updates to customers who are traveling abroad and at the mercy of any new restrictions that develop while traveling. I hold Lufthansa responsible for this because they have been the common denominator for any issues I've ever run into with an airline abroad.
Water only
Cons: "This is the last time I perches a flight ticket from you."
Cons: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"
Pros: "All was fine on the flight."
Cons: "The woman at the "Groups" check in area on 4/20 Saturday morning had the personality of a cactus needle. She was condescending and sent us on a wild goose chase to pay for our bags. Why didn't she just send us to that area in the first place to take care of the check in process at the same place?"
Pros: "Good crew"
Cons: "Was delayed outgoing but information was good"
Pros: "Tv screens, free beverages, frequent service"
Cons: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."
Pros: "The food was good was good"
Cons: "The entertainment was poor the movies selection was poor"
Pros: "Flight crew and airport crew very helpful ,"
Cons: "Due to delay in LA, was rescheduled to later flight which was also delayed"
Pros: "Service"
Pros: "Plane was clean and a little more roomy than most long distance flights."
Cons: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."
Pros: "friendly crew, got the meals we ordered, overall a smooth and uneventful flight"
Cons: "All flights cancelled. Stuck overnight."
Pros: "Crew and flight were great,love the hot towels,constant drink service,clean up after"
Cons: "Food wasn't the best I ever jad on a flight,only reason this flight didn't get solid 5 stars from me!!"
Cons: "Wish we’d had a bit more legroom"
Pros: "Nothing"
Cons: "No body helped me. My first flight got delayed and missed my connecting flight. People were rude and showed that they didn’t care. I had to wait 4 hours for the next flight. I received little compensation"
Pros: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."
Pros: "Great flight and a super smoth landing in strong southerly winds."
Pros: "Friendly crew, smooth flight, always offering water."
Cons: "I was hungry in this flight. I felt the choice of food was small and have never been on a 10 hr+ flight and felt hungry. I'm glad I brought my own snacks with me."
Pros: "Service was execellent"
Cons: "The entertainment system and charging didn't work but they did give me a voucher for 100 Euros to spend."
Cons: "We called customer service to change our seats to an aisle seat on both of our flights due to a knee injury and the representative changed them for us after trying to make excuses that she couldn't. When we boarded we found out she gave us BOTH middle seats in the middle of the plane on both flights, she lied to us about them."
Pros: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"
Cons: "The flight was late."
Cons: "Worst food I've ever had inside an airplane. Pretty bad uncomfortable seats as well."
Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."
Pros: "Good service,always smiling flight attendants,"
Cons: "Small tight chairs."
Cons: "No major issue."
Pros: "I liked the crew personnel"
Cons: "I didn't like food"
Pros: "Staff was friendly and the flight was pleasant.The schedule was very convenient"
Cons: "the fl;ight was late overall 6 hours, which depended on weather, but"
Cons: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."
Pros: "Entertainment system"
Cons: "I feel that the there should be NO reclining of seats in the economy section. There is about 10-12 inches of space between my face and the seat back if the seat in front is not reclined. If it is reclined , this distance is reduced to 6-8 inches. Too, too close. And reclining does not add much to the comfort of the sitting position. When the person in front of me reclines, then I am almost forced to recline so I have enough room."
Pros: "Crew were excellent entertainment was great, everything moved swiftly"
Cons: "Food was not much and not that tasty"
Pros: "great"
Cons: "Flight delayed 1.5hrs after landing in Denver."
Pros: "Its an A380 so nice and new"
Cons: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"
Pros: "Punctuality,"
Cons: "The seat from Cairo to Frankfurt was uncomfortable & the breakfast was not great."
Pros: "Everything"
Pros: "Crew took care of business. Kept all the passengers in good comfort."
Cons: "Unfortunate delay. Never seen flight left this delay. But they make up the delay."
Pros: "First meal was great, second meal was just ok. Seats felt a little cramped for an international flight."
Cons: "Boarding felt like a disorderly free-for-all with people making two competing lines that had to eventually merge. Designating a clear queue would probably not only speed things up, but would improve passenger happiness. You could literally draw a stripe on the floor for each entrance."
Pros: "The crew was friendly and helpful"
Pros: "Excellent service from a very friendly staff. Wonderful entertainment options to pass the time on a lengthy flight. Couldn't have been a smoother experience."
Cons: "Nothing at all!"
Pros: "this flight was short and sweet!"
Cons: "Breakfast was just a roll. I would have preferred eggs."
Pros: "Staff was amazing - so incredibly friendly and went the extra mile in every way they could."
Pros: "I have some anxiety when I'm flying and I told the flight attendant, I asked her if I could move to a window seat that was the premium economy section and she moved me and my husband and made sure I was ok the whole flight!! I felt so much better. My visit to Germany had been very stressful since I went there for my moms funeral, so I really appreciated her kindness."
Pros: "Notice"
Cons: "Staff seen to not like people of color black"
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