Find cheap flights to Southampton Eastleigh (SOU)

The flightand service onboard.

Your app - I had checked in and downloaded our check in information and barcode. When I went to the airport they were no longer visible. I needed my booking reference to go back in. They were not accessible on my phone only on my laptop at home, Normally I would have printed them but unfortunately our printer was not working. As I had thought they were downloaded on to the app I had not been too concerned. However it didn't work. Fortunately we were able to check in via the service help desk though that was stressful timewise.

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

Booked direct a Hilton overnight and parking inc. Taxi deal. Taxi made me pay again . They said Hilton had not booked it as prepaid. Hassle I did not need

Southampton airport .

It's I guess a short hall flight , but it was what you expect, the flight right from the start at checking in right through to departure lounge and gate .....to landing was excellent. Well done Flybe .

I suppose , one mustn't be too greedy , its probably the third time that I have on turboprop engine aircraft ، off course the thing I don't like about this is so much the plane or the type of engines it has , it's basically it cruises at not more than 25000ft and that can be quite turbulent through the cloud , it's just something not familiar with when flying the bigger bodied aircraft

Crew where lovely

Nothing

Lack of response, communication and customer services.

We were looked after by an excellent flight attendant called Sue. She had a some very challenging customers to serve but did it all with utter professionalism and calm. Having just retired from 30 years managing a Customer Service Team I saw a valuable member of staff who Flybe should recognise. All in all I thought the service was good.

Very late notice of delay despite they knew early in day as crew issues. Should be advised so don’t come to airport so early. Poor

Crew where lovely

1.5 hours late taking off. Welcomed on board, but no mention much less an apology for the delay

Another delayed Flybe flight.

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

1.5 hours late taking off. Welcomed on board, but no mention much less an apology for the delay

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

Nothing

Lack of response, communication and customer services.

Another delayed Flybe flight.

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

The flightand service onboard.

Your app - I had checked in and downloaded our check in information and barcode. When I went to the airport they were no longer visible. I needed my booking reference to go back in. They were not accessible on my phone only on my laptop at home, Normally I would have printed them but unfortunately our printer was not working. As I had thought they were downloaded on to the app I had not been too concerned. However it didn't work. Fortunately we were able to check in via the service help desk though that was stressful timewise.

I'm tall so I like the extra leg room , compared to other cheap airlines

Nothing

On time

AS noted, the staff were excellent etc. No entertainment for that shot flight - 1+ hours.

For me, I may not choose Flybe again, because I was never notified of the availability of my boarding passes, nor a link supplied to easily access it. Also, I spent (literally) hours trying to download and save the Boarding pass, so i could take the saved file on memory stick to the library for printing. In the end I had to use their computer to log on etc. I consider that part (alone) a very poor service, that caused me a lot of stress and anxiety. At one point, it would only translate for printing into a 1/8th size image - which it transpired was ok to use, but very uncertain. It was very small. Anyway, I would say this to Flybe, but they don't invite feedback - please pass it on. Thank you.

Nothing

Lack of response, communication and customer services.

Crew where lovely

Another delayed Flybe flight.

Crew where lovely

Boarding was fast, flight was only 50mins so much easier way to travel than train, coach or drive

Plane was a bit basic but that’s to be expected on a small internal flight like Exeter to Manchester

All the staff at Flybe were great as usual, the flight left on time and we arrived early.

Not at all Flybe's fault, but Edinburgh airport have long stairs up to the arrival terminal, with no lift, escalator, or ramp option, this is unacceptable . I saw older people struggling with their cases. It's not what you expect in this supposedly modern age.

On time

Crew where lovely

Easy boarding, polite staff, arrived a bit early. I didn't have any but the food was reduced because it was a bit late. And the staff gave a mention to teams who had achieved things on their trip.

Manchester airport - the dedicated airport staff were rude, unhelpful and unfriendly. All Flybe staff were polite and courteous though.

Another delayed Flybe flight.

All on time ...

It was a little warm on board and not a lot grew air flowing.

Another delayed Flybe flight.

On time

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

Just the seats and the soft fly

2 hrs Waiting and non word to explain why. Reseating of the guests on board was confusing. Waiting in the bus in Front of the airplain shows the bad organization.

There were two passengers who talked non stop, the rest of the plane was quiet, but when they had finally finished chatting the two flight attendants started and didn’t stop until we got there. Shame really.. surely they could better use their time looking after customers than talking about hair styles. I remember when you used to get great service on planes, you used to press the call button and it was a delight .. these days they almost frown upon actually doing a job bar serving meals and the bare minimum. Why not set yourselves apart by being fantastic

Everything else was fine

Crew where lovely

Quick check in and boarding. Short but comfortable flight with attentive flight crew. Land at the other end and out you pop..job done. Will use again.

Staff did what they could.

Delayed by over an hour. Aircraft arrived and further delayed disembarking incoming passengers. Full cabin baggage lockers with bags clearly bigger than allowed by the airline to those who followed the guidelines detriment.

1.5 hours late taking off. Welcomed on board, but no mention much less an apology for the delay

Nothing

Lack of response, communication and customer services.

Booked direct a Hilton overnight and parking inc. Taxi deal. Taxi made me pay again . They said Hilton had not booked it as prepaid. Hassle I did not need

Southampton airport .

Another delayed Flybe flight.

Crew where lovely

Another delayed Flybe flight.

Staff did what they could.

Delayed by over an hour. Aircraft arrived and further delayed disembarking incoming passengers. Full cabin baggage lockers with bags clearly bigger than allowed by the airline to those who followed the guidelines detriment.

It's I guess a short hall flight , but it was what you expect, the flight right from the start at checking in right through to departure lounge and gate .....to landing was excellent. Well done Flybe .

I suppose , one mustn't be too greedy , its probably the third time that I have on turboprop engine aircraft ، off course the thing I don't like about this is so much the plane or the type of engines it has , it's basically it cruises at not more than 25000ft and that can be quite turbulent through the cloud , it's just something not familiar with when flying the bigger bodied aircraft

1.5 hours late taking off. Welcomed on board, but no mention much less an apology for the delay

Staff did what they could.

Delayed by over an hour. Aircraft arrived and further delayed disembarking incoming passengers. Full cabin baggage lockers with bags clearly bigger than allowed by the airline to those who followed the guidelines detriment.

The flightand service onboard.

Your app - I had checked in and downloaded our check in information and barcode. When I went to the airport they were no longer visible. I needed my booking reference to go back in. They were not accessible on my phone only on my laptop at home, Normally I would have printed them but unfortunately our printer was not working. As I had thought they were downloaded on to the app I had not been too concerned. However it didn't work. Fortunately we were able to check in via the service help desk though that was stressful timewise.

Boarding was fast, flight was only 50mins so much easier way to travel than train, coach or drive

Plane was a bit basic but that’s to be expected on a small internal flight like Exeter to Manchester