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Cons: "Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold"

Cons: "Baggage reclaim very slow"

Cons: "Last flight of the night always running late"

Pros: "From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you"
Cons: "The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit"

Cons: "It could have been on time."

Pros: "Crew good and flight on time"
Cons: "Food options more for vegans."

Pros: "Seating fine, staff friendly"
Cons: "More help with descending from aircraft to bus for less able passengers with bags, not everybody needing help comes under the category of disabled"

Cons: "Very slow baggage reclaim at Bristol Airport"

Pros: "Flight on the Time"
Cons: "They did not write the Gate in The Check in only the Terminal"

Cons: "a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules"

Pros: "Price"
Cons: "Chaotic boarding zero food and drink"

Pros: "Crew were polite and efficient. Pilots got us there effectively. We left on time and arrived early. All good."
Cons: "Instant coffee!"

Pros: "On time and boarding witoutvchas"
Cons: "Nothing"

Pros: "quick flight staff excellent"
Cons: "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."

Pros: "25mins early landing and fast bags reclaim"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Check in was dreadful. Staff was not helpful. We were running late due to a connection and the employee told us to wait in line bc there was plenty of time. 15 minutes later and 15 minutes before boarding I went to front again where another woman said yes you need to check bags. Your site is not clear on baggage but that is pricey and should be stated more clearly. The range you state is nonsense. They charge the highest rate listed. There is no range. We boarded a bus to the plane which was also dreadful. We were in very last row. The only positive was that the flight was short!"

Pros: "Great crew and pilot"
Cons: "Terrible check in / bag drop, long queues, no smiles from staff, jobs worthy- go by another airline"

Pros: "We got to our destination, crew were polite and helpful"
Cons: "Delayed flight by an hour, airplane smelled like body odour as we boarded. Leg room was insufficient (5ft 11, not a huge traveller). Cramped bus to get on aircraft, overpriced food and drink so did not buy any."

Pros: "Very quick and pleasant journey"
Cons: "Nothing all good"

Pros: "Staff were great at accommodating us. Passengers also. Eventually I was able to get my twin girls to sit together so they kept each other's spirits up."
Cons: "EasyJet website failed to allow us to checkin my wife's itinnery meaning we had to queue for boarding passes, despite having no luggage to check only to find out the flight was oversold and at least one of us was on standby. Fortunately, we all got a seat in the end, but my family of 5 was scattered all over the plane, with 3 of us in the exit isle, which would have been great if our kids weren't all < 12."

Cons: "Late"

Cons: "Food choice"

Pros: "Quick flight, great take off and smooth landing"

Pros: "NOTHINg"
Cons: "More than 60 min delay!!!!!!!!!"

Pros: "Nothing"
Cons: "No information, deley after deley and no reps or updates."

Pros: "The crew were pleasant & multilingual."
Cons: "I had to check my small cabin bag in on both legs of my journey. Also, the ground staff in Barcelona could improve their customer service."

Cons: "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"

Cons: "Enourmous queues at immigration again with excuses of 7 planes arriving."

Pros: "good crew, easy flight, on-time"

Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."

Pros: "I liked being able to check in 2 weeks in advance. Cabins and toilets are clean."
Cons: "Boarding is a bit random"

Pros: "Nothing"
Cons: "EasyJet over booked and said that there were no seats available for us. After arguing we eventually boarded. Only to find there were very disruptive and drum passengers sitting behind us."

Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"

Pros: "As always good service with EasyJet, ignore all the extras they try and tempt you with it’s a plane with seats I just want to get there in one piece I’m not worried about boarding first I’d rather be in the bar ! or extra legroom either the plane will still be there when I arrive"
Cons: "Some of your flight staff need to cheer up a bit at times , why when you are already ripping us off for a small can of beer for £4.50 it’s warm at least chill it for that price , why is it as soon as the plane stops people have to grab their luggage first and block up the aisles your not going to get there any quicker"

Pros: "Crew was nice and polite"
Cons: "Boarding process was an absolute mess."

Pros: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Cons: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"

Pros: "No problems at all"

Cons: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"

Pros: "The crew were amazing, and had a lot to deal with,"
Cons: "That we late, but it was understandable, could have explained why whilst waiting"

Pros: "Although there was a delay, the staff were as friendly and helpful as can be. They kept us posted throughout. Boarding was carried out super quick. Flight staff were very friendly and had been delayed themselves and working extra hours for us"
Cons: "4 hours or more delay - will be claiming compensation and hope they will do the right thing and not give trouble with compensation"

Pros: "We were kept well informed about the delay. Appreciated the captain coming out to explain very quickly what the problem was."
Cons: "Thought I'd got a window seat at the back instead very claustrophobic seat with no view."

Cons: "We were a family of 4 traveling to Paris from Barcelona and had minimal luggage, yet the attendant singled us out and made us pay 60 Euro per bag to stow our carry-on bags. We had small book bags/purses and I tried to explain that they were our purses. She wouldn't listen. Our luggage was taken, we paid 60 Euro for 3 pieces to be stowed. Once we got on the plane, there were at least 14 people that boarded with a small roller carryon (like ours) and a backpack purse or small backpack. There was also plenty of room in the overhead bins as the flight was not full. In addition, one of our carry-on bags was torn apart by the time we arrived in Paris---the wheels were broken off and it would no longer roll. I am not sure why we were singled out when others had the same or much bigger luggage on the plane. Disappointed."

Cons: "I was charged 60 euros (nearly $75) at the gate to check a bag (wish I had done a round-trip with Vueling instead, who does not charge for an extra bag). I will NEVER book with EasyJet again! The baggage cost was the exact price of the flight... EasyJet should inform customers at time of PURCHASE regarding carry-on costs, NOT at the GATE. My bag was sent to baggage reclaim, which was past immigration... I had to go through immigration, collect my bag and re-enter the airport for a connecting flight and go through customs, as if I was a newly arriving at the airport!!!!! I am a very dissatisfied customer."

Cons: "Drink /food trolley didn't make it to row 18 during the flight"

Cons: "the Madrid - Bristol connection is a mess. Grossly delayed on the way up and down, which in the case of a night flight can let you stranded in the airport to wait for the next bus to the southwest for a couple of hours, like it happened to me."

Pros: "The flight was quick, smooth and efficient. I can't give stars for food and entertainment as I entertained myself by reading and EasyJet doesn't provide TV screens etc. Same with the food. I always buy something at the airport because I dislike airline food on short haul flights. We landed earlier so that was an added bonus. Flight attendants were polite and professional."
Cons: "Nothing to complain about."

Pros: "Great - very easy flight. Both flights in and back. Really lovely flight attendants. Landed early on the way to Barcelona."

Pros: "Seats and pitch were comfortable - efficient in flight service"
Cons: "Delays and distance to gate. Poor terminal services"

Pros: "It got me to my destination"
Cons: "Over an hour's delay on an evening flight explained as a 'technical issue' via the app but no reason given at the airport."

Cons: "Really rude staff member getting people through to plane. Food I ordered came to me as something totally different because they had run out of what I ordered they didn’t ask me if I wanted it instead so had to refuse it as I can’t eat cheese so I ended up going without."

Cons: "Not worth trying to choose seats. Computer still seems to allocate at random. Unless travelling with small children just go with the flow for 2 hours or so."

Pros: "Flight left on time. Reasonable price. Friendly staff."
Cons: "Priority boarding didn't really work."

Pros: "Boarding was straight forward and fast."
Cons: "Very basic comfort. Less leg room."

Pros: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Cons: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"

Pros: "The crew was friendly. I enjoyed the low fee to get priority boarding with guaranteed cabin baggage."
Cons: "The crew was late, which delayed our takeoff by 20 minutes, which is unpleasant when you have already boarded the plane and are stuck in your seat. However, the flight only landed 5 minutes later than planned. The seats are not very comfortable for flights longer than one hour. There is not enough room to work on your laptop at your seat. I was constantly bumping elbows with the passenger next to me. The cabin temperature was extremely warm. I was sweating nearly the entire flight and I felt very uncomfortable."

Pros: "Short and comfortable flight"
Cons: "Setting off time delayed by 40 minutes"

Cons: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."

Pros: "Nothing -apart from the fact I eventually got to the destination I needed the same day!!"
Cons: "The delays. The lack of information. It became obvious we were not going to leave on time. But No announcement. nobody told us of the delay - or why. Then the conflicting information. Technical problems. Flight cancelled. Go to Ryan air deal to organise your own forward travel. Then - once back through Police & customs. No - flight going to happen!!! I have more to say about service & crew - but no space"

Cons: "Sneaky pricing methods set up to catch you on return flight when you have no option but to pay to get back with dreadful unprofessional staff. I will never fly with them again if I can help it.i will go out off my way to tell as many as possible to never use or trust them."

Pros: "Nothing !!"
Cons: "Had to pay for not checking in 2hrs before 55 euros per person, After booking information there isnt clear enough notification asking for prior check-in. Flight attendants allowed anyone and everyone change seats before takeoff .. simply seems like Ryanair has no procedures and rules to follow... flight attendants look like they are on life support.. no smiling or kindness whatsoever... Seats were really uncomfortable, cant even recline the seats. Landing was scary. Budget of all budget airlines.. simply a joke and a waste of money ... vueling or easyjet is a 100 times better"

Cons: "Poor customer service, no information on or apology for delay. Then 1.5 hrs after landing our baggage finally came on the baggage carousel. Again no explanation or info. Very poor experience."

Cons: "Flight delayed, so usual knock on effect with lifts, people coming to meet."

Pros: "The crew didn’t allow a very visibly drunk passenger on board which was good. We were concerned about him coming on the plane so were very pleased they didn’t allow him to board."
Cons: "The plane was delayed and when we did board it was very clear that absolutely no cleaning had taken place. Appreciate the effort not to be any later than we were but not nice to get to a seat with crisps and malteasers everywhere."

Pros: "Nothing"
Cons: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"

Pros: "Nothing"
Cons: "We were not told the reason for the delay. We were not given an estimate of the length of the delay. No update information was given. We all understand there can be problems; but just tell us what they are? Then, we were all called forward to board, but I was still standing 45 minutes later in the queue. Let us wait in (relative) comfort in the terminal (restrooms, drinks, wider seats etc), don't start to board us ridiculously early."

Cons: "Very unimpressed with Kayak. Was contacted to pay more money than originally sold due to their speed of service between me buying via kayak and them contacting Ryanair. Flight was absolutely fine but kayak service awful."

Pros: "Overall a great flight! Uncomplicated and easy even for a family of five. We got a great deal on the flights and service was good!"
Cons: "We were late boarding and departing for both departures, yet we gained time in the air. Great job!"

Cons: "Was approached when queing and told my bag was to go in the hold, there were people that had bigger/more bags that were not told this, i understand that if there is not enough room but surely first come first serve, we stood in the que specifically that this would not happen as we were in rush once we landed and did not have time to wait for bags. There were many people behind us that got to take their bag into the cabin."

Pros: "The crew . Very sweet cabin crew ,new 737 ,with lots of “snazzy lights"
Cons: "Cramped space despite the new “improved”leg room due to te slimmer seats"

Cons: "Too expensive for what you get. Bad landing! Oh dear"

Pros: "Leg room"
Cons: "Boarding, very slow and a bit late as was takeoff"

Pros: "We landed 10 minutes earlier than expected"
Cons: "We paid £80 a person which is over double what it costs us to fly there with vueling on less notice They then moved the boarding location after everyone had lined up causing us to loose out place in the queue They made us check our cabin bags which we were warned could happen but is never appreciated The seats were uncomfortable and very cramped for leg room The touched down while not totally their control was very harsh and a panel over the engine actually slid open on touch down which is a little concerning There was also a 20 minute delay taking off"

Pros: "I was able to take my guitar as hand luggage, which is very important. Even though guitars exceed the hand baggage limits, many professionals need to be able to carry on their instruments. Priority boarding is essential."

Pros: "The overall experience was good."
Cons: "The possibility that our flights may be cancelled."

Pros: "Once boarded it was very smooth"
Cons: "Over 3&a half hours delay was sooooo painful"

Pros: "Attentive crew and departed on time."
Cons: "The seat was not the most comfortable (of course) and the 10EUR meal I bought was not good either."

Cons: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"

Cons: "Awful service from Ryanair , first time using them and definitely last time. Told to put my bag in storage underneath but I was travelling with only one bag and was in a rush. Such an inconvenience."

Pros: "the crew was very nice."
Cons: "expensive for the service."

Cons: "CHAOTIC. Found the Ryanair booking site difficult to log into with my booking number constantly not being recognised. Once I'd booked it was pay, pay, pay for luggage and seats making the flight expensive. Biggest insult was they took my money for a transfer, return email saying it was accepted. A later email saying it was cancelled with no refund of money. A 12 month credit note ( not seen yet ) which I can't use in 12 months. Now feeling ripped off Will not be flying with Ryanair again."

Pros: "Price was good. Staff are good in general but felt that the cabin crew lacked professionalism - a tough job noted however. Overall very happy with the service - please note my comments."
Cons: "Why did I pay for a priority que ? The point being exactly what ? The herding of customers into a cattle gate affair ? Last call 45 mins before the flight. Cheap flight - cheap organised. I note below someone has stated crew were professional and VERY entertaining ...... thatnis not professional I am afraid. A crew that is busy entertaining the passengers is a crew that lacks focus on the primary role of the cabin safety ... Human Factors !"

Pros: "Nothing"
Cons: "Staff how it's possible u miss the flight to the front to the gate"

Pros: "The crew was nice. The flight was safe. Boarding was efficient."
Cons: "Questionable ethics in terms of check in. You have to check in online at least two hours before or prepare to pay a fee. This is not spelled out upon purchase of ticket. When checking in, you need to print or download boarding pass or pay a fee when arriving at airport. You must pay for a checked bag before arrival to airport or (you guessed it) pay a fee. We were fortunate to avoid all fees except for the checked bag fee (a convenience fee on top of the price to check a bag). Ryanair's emails provided no link or instructions to check a bag. Also, springing all this information on us two days before travel was sketchy at best. My guess is a healthy percentage of customers use Ryanair for flights in the middle of a vacation and investigating these details are the last thing on travelers' minds. Ryanair knows exactly what they're doing revealing the info when they do."

Cons: "Awful experience. Could not print boarding passes online and tried to pull them up at the airport, but there was no internet connection. Staff was incredibly rude and tried to make us pay $50 to print on site. Finally downloaded the passes (which, by the way, we had to obtain at least 24 hrs in advance - an easy email to miss). "Priority boarding" (also paid extra for) was a joke. Everyone had to get on a bus to arrive at the plane, and no order was kept, so it was basically a free-for-all to board the plane (lots of flying elbows). As a result, the overhead space by our seats (second row) was filled and we had to put our bags much further back (again defeating the purpose of "priority boarding"). Upon arrival to our destination, there was zero indication that our checked bag would be at completely different terminal. It took going through lost and found and 2 information folks to find the correct baggage claim area (and another go through security). All in all, a terrible experience. Not worth the extra $$ we may have saved. AVOID!!!"

Pros: "Price only."
Cons: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."

Pros: "Nothing"
Cons: "Late"

Pros: "The flight was on time and the pilot landed without any ear discomfort for the three of us as he kept his decent not too quickly"
Cons: "The food supplied by Ryanair is very expensive rubbish"

Cons: "Delayed flight , loads of drunks onboard and very noisy"

Pros: "The plan was clean and seats comfortable with enough leg room for all but the longest legs. Hot drinks, as in all flights way to expensive. Flight crew very nice and helpful. Over all we were very pleased and we fly quite a lot."

Pros: "The flight was good and on time. Crew were kind and professional."

Pros: "got to Rome 5 hours late"
Cons: "This flight was about the 5th leg of our European trip. I attempted several times to complete the early check in on the website so that we would save the fee of checking in later at the airport but I was unable to. We left our hotel 4 hours prior to the flight departure because the metro ride was 1 hour to the Barcelona airport. Next, we waited in line at the airport and were then told to go wait in another line and pay 50 euros each for the airport check-in. Then, our flight was delayed so we got to spend a whole day of our vacation in the Barcelona airport! What a waste of valuable time for us. Next tour of Europe I will gladly spend up to $400 more for a reliable flight on a different airlines. Time is more valuable, especially vacation time!"

Pros: "The price was very good, new plane crew were efficient and no hold ups brill."

Pros: "Good flight out"
Cons: "A shame there was an hours delay on return journey with no information given"

Pros: "Food when it finally arrived 30 minutes before we landed"
Cons: "Delays on boarding which led to a rescheduled takeoff which was 2 hours late."

Cons: "Ryan air staff attitude and lack of efficiency."

Cons: "Suitcases took ages to come out!"

Cons: "At least a water bottle should be given to passengers free of cost"

Pros: "no hassle at boarding"
Cons: "nothing"

Pros: "This Ryan air trip was a bit more relaxed, smooth and fast. I paid Ymir the extra suitcase check in and geared that Ryan air and extremely particular in weight. My 20 kg bag came a little over but it was fine, nothing said. It was smooth and no issues. I would book Ryan air again"