New York hotels near Union Square
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Archer's New York boutique hotel sits midblock on 38th Street between Fifth and Sixth Avenues — all brick, glass and steel. Rising 22 stories, its new industrial elegance evokes the creative soul of its New York City Garment District neighborhood and is just blocks from favorite New York City attractions — the Theatre District, the Empire State Building, Bryant Park and Times Square.
Overall 9.1 Excellent
Based on 5,588 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.0
Excellent
10.0
Pros: Very nice SkyBar and good cocktails
Excellent
8.0
Pros: The turn down service is a nice touch as lots of hotels don’t do that anymore. Room was clean. Beds were very comfortable. View of the empire was perfect. Also great amenities like robes and slippers if you plan on getting a little cozy.
Excellent
9.0
Pros: Location, bed, rooftop bar
Excellent
8.0
Pros: We had King Room with Empire State view which was worth the premium, the room itself was clean and had all the amenities that you would expect, the bed and linens were especially comfortable. The bathroom came with a good selection of toiletries and we made use of the room coffee machine regularly which was nice! The room was fairly small/intimate in size although this was never an issue for us. Hotel staff were very good, polite and friendly, the property location was very good relative to central Midtown attractions and experiences (most in walking distance) as well as local subway stations with the nearest being only a few minutes walk.
Excellent
9.6
Pros: Nice, good materials and very clean
Excellent
8.0
Pros: The staff was EXCELLENT. Incredibly accommodating of requests and eager to please.
Excellent
10.0
Pros: Extremely close to Times Square, Empire State Building, most sightseeing activities. Easy to drop off souvenirs or shopping bags and head back out. 30 minute walk to Central Park. Staff were very friendly and helpful. Excellent view of the Empire State Building. Everything was clean and well maintained. Felt safe on and around the property, so walking back after an evening Broadway show wasn’t a problem.
Excellent
8.0
Pros: The room was up to date and nice.
Excellent
9.0
Pros: the beds were so soft and the service was fabulous
Excellent
10.0
Pros: Room was beautifully appointed, spotlessly clean and staff was exceptionally friendly and helpful. Loved the toys they gave to the kids at check in(card games and pick-up-sticks) and the special treats provided every evening were decadent and delicious.
Good
7.1
Pros: Staff is nice
Details
Reviews
Overall 9.1 Excellent
Based on 5,588 reviews
Location
9.7
Service
9.4
Vibe
9.3
Cleanliness
9.3
WiFi
8.9
Food
7.9
Bar
7.8
Room
7.7
Breakfast
6.5
Pool
5.0
Comfort
4.6
Wellness Area
3.3
Location
9.7
Service
9.3
Vibe
9.2
Cleanliness
9.0
Bar
7.8
Room
7.2
Breakfast
6.0
Comfort
4.3
Location
9.7
Cleanliness
9.3
Service
9.1
Vibe
8.9
Bar
7.9
Room
7.1
Breakfast
6.5
Comfort
4.3
Location
9.4
Service
9.2
Vibe
8.8
Room
7.2
Comfort
4.6
Location
9.6
Service
8.9
Vibe
8.7
Room
7.3
Comfort
4.5
4.0 Okay
Pros:
Cons: The room had no Drawls to put our clothes the bed was uncomfortable a lot of noises outside the room the room very small the safe very small Housekeeping not great
10.0 Excellent
Pros: Very nice SkyBar and good cocktails
Cons:
8.0 Excellent
Pros: The turn down service is a nice touch as lots of hotels don’t do that anymore. Room was clean. Beds were very comfortable. View of the empire was perfect. Also great amenities like robes and slippers if you plan on getting a little cozy.
Cons: Small rooms. Curtains a bit dusty.
9.0 Excellent
Pros: Location, bed, rooftop bar
Cons: King room was small but fine for a short stay
8.0 Excellent
Pros: We had King Room with Empire State view which was worth the premium, the room itself was clean and had all the amenities that you would expect, the bed and linens were especially comfortable. The bathroom came with a good selection of toiletries and we made use of the room coffee machine regularly which was nice! The room was fairly small/intimate in size although this was never an issue for us. Hotel staff were very good, polite and friendly, the property location was very good relative to central Midtown attractions and experiences (most in walking distance) as well as local subway stations with the nearest being only a few minutes walk.
Cons: Nothing of note.
9.6 Excellent
Pros: Nice, good materials and very clean
Cons:
8.0 Excellent
Pros: The staff was EXCELLENT. Incredibly accommodating of requests and eager to please.
Cons:
10.0 Excellent
Pros: Extremely close to Times Square, Empire State Building, most sightseeing activities. Easy to drop off souvenirs or shopping bags and head back out. 30 minute walk to Central Park. Staff were very friendly and helpful. Excellent view of the Empire State Building. Everything was clean and well maintained. Felt safe on and around the property, so walking back after an evening Broadway show wasn’t a problem.
Cons: Rooms are on the small side, but that’s what we expected so it wasn’t an issue.
8.0 Excellent
Pros: The room was up to date and nice.
Cons: The room was small. There was construction on street that made the location not great.
9.0 Excellent
Pros: the beds were so soft and the service was fabulous
Cons: small rooms
10.0 Excellent
Pros: Room was beautifully appointed, spotlessly clean and staff was exceptionally friendly and helpful. Loved the toys they gave to the kids at check in(card games and pick-up-sticks) and the special treats provided every evening were decadent and delicious.
Cons:
7.1 Good
Pros: Staff is nice
Cons: bed is too soft and air conditioner isn’t working too well. The room was either too hot or too cold.
Archer's New York boutique hotel sits midblock on 38th Street between Fifth and Sixth Avenues — all brick, glass and steel. Rising 22 stories, its new industrial elegance evokes the creative soul of its New York City Garment District neighborhood and is just blocks from favorite New York City attractions — the Theatre District, the Empire State Building, Bryant Park and Times Square.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8.9 Excellent
Based on 2,482 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Good
7.1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
10.0
Pros: The staff was very helpful and very friendly!
Excellent
10.0
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Excellent
10.0
Excellent
9.0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10.0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8.5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
9.1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8.9 Excellent
Based on 2,482 reviews
Location
9.7
Vibe
9.4
Bar
8.7
Service
8.7
Food
8.6
Breakfast
8.1
Room
8.1
Amenities
8.1
WiFi
5.6
Location
9.6
Vibe
9.3
Bar
8.8
Food
8.5
Service
8.5
Amenities
8.3
Room
7.7
Breakfast
7.6
Comfort
7.4
Location
9.7
Vibe
9.0
Breakfast
8.4
Food
8.3
Service
8.3
Bar
8.3
Amenities
8.0
Room
7.2
Cleanliness
6.3
Location
9.3
Vibe
9.0
Bar
8.9
Service
8.3
Amenities
7.8
Comfort
7.6
Room
7.5
9.0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
7.1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
10.0 Excellent
Pros: The staff was very helpful and very friendly!
Cons:
10.0 Excellent
Pros: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros:
Cons: Everything was perfect
9.0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10.0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8.5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
9.1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
With a stay at The Maritime Hotel, you'll be centrally located in New York, within a 5-minute walk of Chelsea Market and The High Line Park. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 1,540 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
6.0
Pros: The location was great. Updated bathroom. Polite and helpful staff. It was a very quiet hotel. You can get a great price in a great location here, but that's all you are getting - affordability and location.
Excellent
10.0
Pros: Great location, close to subway station and close to Chelsea Market. The staff was extremely friendly and helpful. Very willing to provide directions for our daily excursions.
Excellent
10.0
Pros: the women
Good
7.0
Excellent
8.0
Pros: Great design, fun atmosphere
Excellent
8.3
Pros: Charming hotel, convenient located, good quality/price
Excellent
10.0
Pros: A magnificent boutique hotel in Chelsea. You feel at home. Very beautiful lobby and room. Exceptional view of NYC.
Excellent
10.0
Pros: Fantastic service by the entire staff
Excellent
9.0
Pros: Quality for the value and the staff was very good.
Excellent
10.0
Pros: Location and staff.
Excellent
10.0
Pros: Staff was very welcoming, courteous and friendly
Excellent
10.0
Pros: Everything about the hotel was excellent.
Details
Reviews
Overall 8.9 Excellent
Based on 1,540 reviews
Location
9.7
Service
9.4
Cleanliness
8.9
Vibe
8.7
Amenities
8.4
Value
7.8
Room
7.8
Breakfast
7.5
WiFi
7.4
Comfort
4.9
Wellness Area
4.3
Location
9.8
Service
9.6
Cleanliness
8.6
Amenities
8.3
Value
7.8
Room
7.4
Breakfast
7.2
Bar
6.4
Comfort
4.7
Location
9.7
Service
9.4
Cleanliness
8.9
Amenities
8.7
Vibe
8.3
Breakfast
7.5
Room
7.2
Food
6.4
Comfort
5.0
Location
9.8
Service
9.5
Amenities
8.3
Vibe
8.3
Breakfast
7.6
Room
7.4
Comfort
5.1
Location
9.6
Service
9.1
Vibe
8.4
Amenities
8.2
Room
7.4
Breakfast
7.1
Comfort
5.0
6.0 Good
Pros: The location was great. Updated bathroom. Polite and helpful staff. It was a very quiet hotel. You can get a great price in a great location here, but that's all you are getting - affordability and location.
Cons: Room was very old, dated, and musty. Air conditioning didn't work. "Queen" bed was actually a full-size, and the quality of the mattress was very poor.
10.0 Excellent
Pros: Great location, close to subway station and close to Chelsea Market. The staff was extremely friendly and helpful. Very willing to provide directions for our daily excursions.
Cons: Not a thing, we liked this hotel very much.
10.0 Excellent
Pros: the women
Cons: all good
7.0 Good
Pros:
Cons: It would be nice to have dark washcloths for makeup, complimentary bottles of water in rooms, And coffee/ keurig in rooms.
8.0 Excellent
Pros: Great design, fun atmosphere
Cons: Not really!
8.3 Excellent
Pros: Charming hotel, convenient located, good quality/price
Cons: Bit outdated, need a refresh.
10.0 Excellent
Pros: A magnificent boutique hotel in Chelsea. You feel at home. Very beautiful lobby and room. Exceptional view of NYC.
Cons: The breakfast could be better, anyway it is free of charge.
10.0 Excellent
Pros: Fantastic service by the entire staff
Cons: No, everything was great
9.0 Excellent
Pros: Quality for the value and the staff was very good.
Cons:
10.0 Excellent
Pros: Location and staff.
Cons: No, it was excellent.
10.0 Excellent
Pros: Staff was very welcoming, courteous and friendly
Cons: Lobby area a bit more lighting
10.0 Excellent
Pros: Everything about the hotel was excellent.
Cons: Nope
With a stay at The Maritime Hotel, you'll be centrally located in New York, within a 5-minute walk of Chelsea Market and The High Line Park. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
The Marlton Hotel is a downtown, boutique hotel, located in the heart of Greenwich Village.
Overall 8.7 Excellent
Based on 1,943 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great staff. Nice restaurant. Comfy pleasant hotel.
Excellent
10.0
Pros: Ideal location. Very clean.
Excellent
10.0
Pros: Really cool old antique style. Brass bathroom fittings were beautiful. Very clean.
Excellent
10.0
Pros: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.
Excellent
10.0
Pros: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.
Excellent
10.0
Pros: super pretty and comfortable interior. great staff. great menu
Excellent
9.0
Pros: The cozy bar and lounge
Excellent
8.0
Pros: loved the hotel, the vibe, the buzz, loved our room - pretty, clean, light loved the bath - deep and lots of hot water loved the bed linen loved location
Excellent
8.8
Pros: Bar restaurant and beds
Excellent
9.0
Pros: Great location, hotel was full of character and very cosy. Didn't mind that the rooms are quite small as the bar area was so nice to relax in, and they save lots of seats for guests. Rooms were very well appointed, quiet and comfortable.
Excellent
10.0
Pros: Could not be more charming!
Excellent
10.0
Pros: The room was clean and comfortable. The staff was helpful and professional. I make reservations to stay at the Marlton the next time I came to New York. Thank you, Marlton for a fine experience in New York.
Details
Reviews
Overall 8.7 Excellent
Based on 1,943 reviews
Location
9.7
Bar
9.1
Vibe
9.1
WiFi
8.9
Food
7.8
Amenities
7.4
Service
7.3
Breakfast
7.1
Room
5.3
Comfort
2.6
Wellness Area
1.5
Location
9.9
Bar
8.8
Vibe
8.8
Service
7.2
Amenities
7.1
Breakfast
7.0
Room
4.7
Comfort
2.2
Location
9.7
Bar
9.2
Vibe
9.1
Amenities
7.4
Service
7.2
Breakfast
7.1
Room
5.0
Comfort
2.4
Location
9.8
Vibe
8.9
Service
7.6
Amenities
7.4
Breakfast
7.1
Room
5.2
Comfort
2.6
Location
9.8
Vibe
8.8
Food
7.9
Amenities
7.5
Breakfast
7.4
Service
7.3
Room
4.1
Comfort
2.4
9.0 Excellent
Pros: Great staff. Nice restaurant. Comfy pleasant hotel.
Cons: Small but typical NYC room.
10.0 Excellent
Pros: Ideal location. Very clean.
Cons:
10.0 Excellent
Pros: Really cool old antique style. Brass bathroom fittings were beautiful. Very clean.
Cons: I wish they had rooms with 2 queen beds. Rooms are tiny, but that’s NYC.
10.0 Excellent
Pros: I adored the ambiance, this intimate setting gave me inspiration to write and reflect. I loved the location it was perfect walking distance from all my meetings I will be staying here if rooms are available during my next trip.
Cons: At the bottom of this Survey it says I am from Norwalk CT but I am from San Francisco CA.
10.0 Excellent
Pros: The location is excellent. The continental breakfast was appreciated and likely rare for a hotel in lower Manhattan. The lobby was very quaint and inviting. All hotel personnel were very friendly.
Cons: The room size is very small, but this is Manhattan where space is a premium. The bathroom size was adequate.
10.0 Excellent
Pros: super pretty and comfortable interior. great staff. great menu
Cons:
9.0 Excellent
Pros: The cozy bar and lounge
Cons: The room was a bit tight
8.0 Excellent
Pros: loved the hotel, the vibe, the buzz, loved our room - pretty, clean, light loved the bath - deep and lots of hot water loved the bed linen loved location
Cons: breakfast boring selection and not that good, service at breakfast not great food on the whole could be improved not enough hanging space in bedroom, needs more hooks in room and more hangers and space to hang long items
8.8 Excellent
Pros: Bar restaurant and beds
Cons: Rooms are small
9.0 Excellent
Pros: Great location, hotel was full of character and very cosy. Didn't mind that the rooms are quite small as the bar area was so nice to relax in, and they save lots of seats for guests. Rooms were very well appointed, quiet and comfortable.
Cons: Needed a hook to hang our coats up in the room (not much room in wardrobe and didn't want to put wet things in with dry clothes), otherwise impressed by what they accomplished in a space so small!
10.0 Excellent
Pros: Could not be more charming!
Cons: The rooms are tiny which works for a couple but would not work for friends who wouldn’t want to share a bed and small space
10.0 Excellent
Pros: The room was clean and comfortable. The staff was helpful and professional. I make reservations to stay at the Marlton the next time I came to New York. Thank you, Marlton for a fine experience in New York.
Cons:
The Marlton Hotel is a downtown, boutique hotel, located in the heart of Greenwich Village.
With a stay at Freehand New York, you'll be centrally located in New York, just a 4-minute walk from 5th Avenue and 11 minutes by foot from Madison Square Garden. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 4,192 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff is awesome and very warm. The decor is stunning and the room is cute and very comfortable. The location is good too.
Excellent
8.0
Pros: Clean room
Okay
5.0
Pros: Great design, good place to eat and have drinks with friends. the hotel itself has a great vibe and the location is awesome
Good
6.0
Pros: Gorgeous interiors, busy vibe in hotel and bars, location to metro all great.
Excellent
8.0
Pros: The common spaces are great (furniture, paintings, rooftop bar, restaurant, cool atmosphere...), as well as the room. Room service was fantastic and, in the middle of this COVID-19 emergency, you could see how they increased the cleaning effort all day long (in elevators, reception, etc.). Staff is really kind and helpful. Location is also good, with nearby metro and bus stations but is also possible to walk around.
Excellent
10.0
Pros: The bed was super comfortable, the location was good, and the staff was nice.
Good
7.7
Pros: Rooftop tiki bar
Very chill vibe
Well decorated
Connected to a new hip restaurant
Free wifi
Streaming
Environmentally friendly
Excellent
9.6
Pros: Location is great, staff could not have been nicer, very comfortable cozy rooms we had the big double and a bunk room.
Details
Reviews
Overall 8.6 Excellent
Based on 4,192 reviews
Location
9.7
Vibe
9.4
Wellness Area
9.4
Bar
8.4
Food
8.4
Service
8.3
Amenities
8.0
WiFi
7.3
Room
6.5
Breakfast
6.0
Comfort
4.1
Location
9.7
Vibe
9.3
Service
8.4
Amenities
7.9
Breakfast
6.1
Room
6.0
Comfort
4.5
Location
9.6
Vibe
9.4
Cleanliness
8.7
Food
8.7
Service
8.1
Amenities
8.0
Breakfast
6.1
Room
5.6
Comfort
3.5
Location
9.6
Vibe
9.4
Service
8.4
Food
8.3
Bar
8.2
Amenities
8.1
Room
6.1
Comfort
4.0
Location
9.6
Vibe
9.2
Food
8.3
Amenities
7.8
Service
7.8
Room
6.3
Comfort
4.2
10.0 Excellent
Pros: The staff is awesome and very warm. The decor is stunning and the room is cute and very comfortable. The location is good too.
Cons:
8.0 Excellent
Pros: Clean room
Cons: Noise in the hall
5.0 Okay
Pros: Great design, good place to eat and have drinks with friends. the hotel itself has a great vibe and the location is awesome
Cons: Great hotel to dine and have drinks in but not for staying overnight. Most of the staff members seem untrained and very clueless about basic information about the hotel. When I call to ask questions I often get put on hold or re-directed only to be given the wrong info (e.g. that the restaurant on the 2/f is open when it's not) Room lacks basic amenities like a kettle, cotton pads, lotion, etc. Had issues with the bathtub that wasn't fixed the next day despite having flagged it to the hotel twice. The fridge is ridiculously small you can't even fit a can of coke it's completely pointless. The rooms are not soundproof at all, I woke up to people in other rooms taking a shower every morning. In terms of dining/ bars: the rooftop bar has a nice view. The restaurant Simon and the Whale is very nice with good quality food. Smile To Go was kind of meh, the staff was very unfriendly - no smiles at all, ironically. Overall service isn't great. It feels like everybody's unhappy to work there. It's a real shame as the hotel itself has a great vibe and the location is awesome. Based on my stay this time, it was definitely not a four-star experience. :-(
6.0 Good
Pros: Gorgeous interiors, busy vibe in hotel and bars, location to metro all great.
Cons: The sinks in the King bathroom were a bit ridiculous. They are so tiny you can't even shave or wash your face! The bars & restaurants are crazily expensive. $17 for a glass of wine half full is insanity!!!!! I had emailed the hotel before reservation as I had seen people saying STUDIO was closed their entire stay - the hotel emailed me back to assure me that STUDIO was opened all year round - STUDIO was NOT open during our stay - this is very misleading information on behalf of the hotel.
8.0 Excellent
Pros: The common spaces are great (furniture, paintings, rooftop bar, restaurant, cool atmosphere...), as well as the room. Room service was fantastic and, in the middle of this COVID-19 emergency, you could see how they increased the cleaning effort all day long (in elevators, reception, etc.). Staff is really kind and helpful. Location is also good, with nearby metro and bus stations but is also possible to walk around.
Cons:
10.0 Excellent
Pros: The bed was super comfortable, the location was good, and the staff was nice.
Cons:
7.7 Good
Pros: Rooftop tiki bar
Very chill vibe
Well decorated
Connected to a new hip restaurant
Free wifi
Streaming
Environmentally friendly
Cons: Small room, especially for the price
Small bathroom, not suited for doing hair and makeup
The hallway felt like the Titanic
The security gave me a hard time going to the roof (even after I displayed my key)
9.6 Excellent
Pros: Location is great, staff could not have been nicer, very comfortable cozy rooms we had the big double and a bunk room.
Cons: Bathroom lights could be brighter
With a stay at Freehand New York, you'll be centrally located in New York, just a 4-minute walk from 5th Avenue and 11 minutes by foot from Madison Square Garden. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, steps from Madison Square Garden and 3 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
Overall 8.6 Excellent
Based on 2,149 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Excellent
10.0
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Excellent
8.0
Pros: Location was great.
Excellent
9.0
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Poor
1.0
Pros: Location is great, room and bathroom were super clean.
Excellent
10.0
Pros: Location
Good
6.0
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Poor
1.0
Pros: The location
Excellent
9.6
Pros: I liked everything, especially the staff and location. I will certainly come back!
Excellent
8.3
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,149 reviews
Location
9.6
Food
8.8
Bar
8.0
Service
7.9
Room
7.5
WiFi
6.8
Breakfast
6.6
Location
9.5
Food
8.9
Bar
7.9
Service
7.8
Room
6.9
Value
5.6
WiFi
5.5
Location
9.8
Food
8.9
Service
7.8
Room
7.2
Breakfast
6.6
Location
9.7
Food
8.8
Vibe
8.0
Service
7.6
Amenities
7.1
Cleanliness
6.9
Room
6.9
Location
9.5
Vibe
8.2
Service
7.8
Comfort
6.8
Room
6.6
Cleanliness
6.1
8.0 Excellent
Pros: The room was great, biggest bathroom and shower I've ever seen in New York!
Cons: The noise from the street - they need to work on sound proofing.
10.0 Excellent
Pros: The hotel was beautiful. Super clean. And had the perfect location in the city.
Cons: The only issue we had was our shower didn’t drain. We had to take quick showers to prevent water from overflowing on to the floor.
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.0 Excellent
Pros: I enjoyed the overall lobby design, the restaurants/cafe inside and our room. I'd definitely stay there again!
Cons: Nope.
1.0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
10.0 Excellent
Pros: Location
Cons: The staff didnt explain about the facilities ofthe hotel, so had to figure out by myself.
6.0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
1.0 Poor
Pros: The location
Cons: Due to the situation we had to leave early. Rooms were not being serviced/cleaned. No amenities open. Staff being laid off so atmosphere really bad. I really felt for the staff, but in light of the situation the hotel should not be open. We also had to Make up our own bed.
9.6 Excellent
Pros: I liked everything, especially the staff and location. I will certainly come back!
Cons:
8.3 Excellent
Pros: Location was perfect on 6th avenue close to midtown and chelsea both very vibrant areas. Staff were friendly.
Cons: I didn’t like the fact that there is no complimentary coffee, tea or water in the room. The rooms aren’t cheap and such guest amenities make a big difference to guests. Furthermore, bathroom amenities such as Qtips were not being replenished by the housekeeping staff as part of the daily room cleaning.
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
With a stay at Kimpton Hotel Eventi, you'll be centrally located in New York, steps from Madison Square Garden and 3 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has facilities measuring 20,000 square feet (1858 square meters), including a conference center.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
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Overall 8.5 Excellent
Based on 10,903 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
8.0
Pros: Good location, good staff and modern hotel's style. The bed was comfy and the only pity was our travel's dates (due to the Covid-19 the terrace and restaurant were closed). I hope we will come back in the future and enjoy all the facilities.
Good
7.0
Pros: Good location and functional rooms.
Excellent
10.0
Pros: 1. The room is small but very comfortable and nicely designed. 2. Staff members are very friendly and helpful. I was stranded in New York city because of the outbreak of cornoavirus. I deeply appreciate the help offered by their staff members, who showed their empathy and shared the update information with the tenants. 3. The hotel is located at mid town. Many nice and good restaurants in the neighourhood. Shake shack is a block away, not to mentioned that it's 8-minute walking distance to Korean town. 4. Wifi is superb. Although I got stuck in the room, I can enjoy smooth streaming of Netflix.
Excellent
8.0
Pros: Great location; great facilities
Excellent
10.0
Pros: Location,room design,price,staff
Good
6.0
Pros: Comfortable bed, fun vibe, near everything.
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Excellent
10.0
Pros: We thought the room was initially small, however it was very well designed that it was easy to keep everything organised with all the hooks and it had everything we needed. Style of the hotel was very trendy, but even better it was clean and fresh
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 10,903 reviews
Location
9.5
Vibe
9.0
WiFi
8.8
Wellness Area
8.1
Service
7.7
Amenities
7.0
Bar
6.8
Value
6.2
Room
6.1
Breakfast
5.4
Comfort
3.7
Location
9.6
Vibe
9.3
Wellness Area
8.1
Service
8.1
Amenities
7.8
WiFi
7.8
Bar
7.3
Room
6.1
Value
5.4
Breakfast
5.3
Comfort
4.2
Location
9.6
Vibe
8.8
Wellness Area
8.1
WiFi
7.9
Service
7.5
Amenities
6.8
Bar
6.5
Room
6.1
Value
5.8
Breakfast
4.7
Comfort
3.6
Location
9.4
Vibe
8.6
Service
8.4
WiFi
7.7
Amenities
7.5
Bar
6.8
Room
6.8
Value
6.2
Breakfast
5.8
Comfort
4.0
Location
9.3
Vibe
8.5
WiFi
7.7
Service
7.0
Amenities
6.9
Room
6.0
Bar
5.9
Value
5.8
Breakfast
4.8
Comfort
2.9
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
8.0 Excellent
Pros: Good location, good staff and modern hotel's style. The bed was comfy and the only pity was our travel's dates (due to the Covid-19 the terrace and restaurant were closed). I hope we will come back in the future and enjoy all the facilities.
Cons: Terrace was close because of the Covid-19
7.0 Good
Pros: Good location and functional rooms.
Cons: Lower floor rooms are very noisy with street noise throughout the night.
10.0 Excellent
Pros: 1. The room is small but very comfortable and nicely designed. 2. Staff members are very friendly and helpful. I was stranded in New York city because of the outbreak of cornoavirus. I deeply appreciate the help offered by their staff members, who showed their empathy and shared the update information with the tenants. 3. The hotel is located at mid town. Many nice and good restaurants in the neighourhood. Shake shack is a block away, not to mentioned that it's 8-minute walking distance to Korean town. 4. Wifi is superb. Although I got stuck in the room, I can enjoy smooth streaming of Netflix.
Cons: I can't think of anything that I don't like. I am sure I will stay there again!
8.0 Excellent
Pros: Great location; great facilities
Cons: Poor breakfast, daily cleaning service was not so good
10.0 Excellent
Pros: Location,room design,price,staff
Cons: Noise of the aircon unit, breakfast poor
6.0 Good
Pros: Comfortable bed, fun vibe, near everything.
Cons: Website for Moxy didn’t note that Egghead restaurant was closed in the morning so that was disappointing for our group.
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
10.0 Excellent
Pros: We thought the room was initially small, however it was very well designed that it was easy to keep everything organised with all the hooks and it had everything we needed. Style of the hotel was very trendy, but even better it was clean and fresh
Cons: I thought I would be able to plant a tree because I didn't get the room cleaned for 3 days, this was advertised, although it wasn't actually straight forward and I don't think my tree will ever be planted...
8.0 Excellent
Pros: Location
Cons: Luggage storage
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
Ideally located between Fifth and Sixth avenues, Cassa Hotel NY 45th Street is in the center of Midtown Manhattan, just a four-minute walk from the brilliant lights of Times Square. A boutique hotel bursting with character, the Cassa offers easy access to world-famous New York attractions like Bryant Park, Rockefeller Center and the shops of Madison Avenue.
Overall 8.5 Excellent
Based on 3,645 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.4
Pros: The bed was comfortable and the bathroom clean and up to date. I was very happy the room also included a refrigerator. For New York, I was impressed that everybody who we came in contact with at the hotel was super friendly. Obviously it has a great location.
Excellent
10.0
Pros: The folks at the front desk and the engineer were exceptional.
Excellent
10.0
Pros: The Hotel was Clean and Comfortable with very Helpful Staff and The Shower was Hot and Comfortable.
Okay
5.0
Pros: The staff was extremely accommodating and always helpful with questions about the area or anything we needed
Excellent
8.0
Pros: The shower was amazing
Excellent
10.0
Pros: John was cool
Okay
5.0
Pros: The location is good
Good
7.0
Pros: Location is close by a lot of things and workers are friendly.
Good
7.0
Pros: The room
Excellent
10.0
Pros: We had dinner at butter which was right downstairs. Convenient!
Excellent
9.0
Pros: Very friendly and accommodating staff
Poor
1.0
Pros: Location.
Details
Reviews
Overall 8.5 Excellent
Based on 3,645 reviews
Location
9.8
WiFi
9.5
Service
8.9
Room
7.0
Comfort
6.2
Bar
5.9
Amenities
4.2
Breakfast
3.4
Wellness Area
3.1
Location
9.8
Service
9.2
WiFi
9.0
Room
7.1
Comfort
6.7
Amenities
4.6
Breakfast
3.3
Location
9.7
WiFi
9.0
Service
8.8
Room
6.5
Comfort
5.9
Amenities
4.1
Breakfast
3.2
Location
9.8
Service
8.9
Cleanliness
7.4
Room
7.2
Comfort
6.3
Amenities
4.3
Location
9.8
Service
8.6
Room
6.2
Comfort
6.1
Vibe
5.7
Amenities
3.8
9.4 Excellent
Pros: The bed was comfortable and the bathroom clean and up to date. I was very happy the room also included a refrigerator. For New York, I was impressed that everybody who we came in contact with at the hotel was super friendly. Obviously it has a great location.
Cons:
10.0 Excellent
Pros: The folks at the front desk and the engineer were exceptional.
Cons:
10.0 Excellent
Pros: The Hotel was Clean and Comfortable with very Helpful Staff and The Shower was Hot and Comfortable.
Cons: If I had to nitpick then the Shower door didn't stay Close during My Shower.
5.0 Okay
Pros: The staff was extremely accommodating and always helpful with questions about the area or anything we needed
Cons: The elevators didn’t work sometimes and the rooms lacked microwaves and a mini fridge to keep things in. Overall not a 4 star hotel.
8.0 Excellent
Pros: The shower was amazing
Cons: The lobby was so tiny and so were the rooms
10.0 Excellent
Pros: John was cool
Cons:
5.0 Okay
Pros: The location is good
Cons: There was a loud buzzing noise in my floor 20 Makes my sleep uncomfortable
7.0 Good
Pros: Location is close by a lot of things and workers are friendly.
Cons: Room is relatively small, you can't request room if you order from a third party until check in, and it gets loud at night due to businesses surrounding the hotel.
7.0 Good
Pros: The room
Cons: A unexpected surprise of $75
10.0 Excellent
Pros: We had dinner at butter which was right downstairs. Convenient!
Cons: Noisy plumbing
9.0 Excellent
Pros: Very friendly and accommodating staff
Cons:
1.0 Poor
Pros: Location.
Cons: Very rude staff, especially the manager.
Ideally located between Fifth and Sixth avenues, Cassa Hotel NY 45th Street is in the center of Midtown Manhattan, just a four-minute walk from the brilliant lights of Times Square. A boutique hotel bursting with character, the Cassa offers easy access to world-famous New York attractions like Bryant Park, Rockefeller Center and the shops of Madison Avenue.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,860 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The location was great.
Excellent
10.0
Pros: Location is ideal, the room size was very large for NYC and reasonably quiet.
Excellent
10.0
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Good
7.1
Excellent
10.0
Pros: Everything was perfect during our time here. We had to leave before the end of our reservation and we received a total refund. This a really amazing service ! Special thank to Elton who helped me with my boarding pass, I’m really grateful.
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Excellent
9.0
Pros: Good hotel
Excellent
10.0
Pros: Everything
Excellent
10.0
Excellent
9.0
Pros: Distance from Penn Station and Broadway is perfect.
Details
Reviews
Overall 8.4 Excellent
Based on 8,860 reviews
Location
9.7
WiFi
8.4
Service
7.7
Room
6.8
Comfort
5.6
Value
5.5
Breakfast
5.1
Bar
4.9
Wellness Area
3.5
Location
9.7
Service
8.6
WiFi
7.2
Room
6.8
Breakfast
5.7
Value
5.7
Comfort
5.0
Bar
4.4
Wellness Area
3.3
Location
9.8
Service
8.3
Room
7.1
Value
5.9
Comfort
5.6
Breakfast
5.3
Bar
5.0
Wellness Area
3.2
Location
9.7
Service
7.7
Room
6.9
Value
5.5
Breakfast
5.3
Comfort
5.3
Location
9.7
Service
7.9
Room
6.4
Value
5.7
Breakfast
5.5
Comfort
5.3
Amenities
5.0
Bar
4.5
10.0 Excellent
Pros: The location was great.
Cons: No!
10.0 Excellent
Pros: Location is ideal, the room size was very large for NYC and reasonably quiet.
Cons: Was only there for a very short period of time - enjoyed it on all levels, so I can't say that I didn't like anything.
10.0 Excellent
Pros: The breakfast was excellent. Bed was super comfortable. Staff was very friendly and helpful
Cons: Bigger gym.
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
10.0 Excellent
Pros: Everything was perfect during our time here. We had to leave before the end of our reservation and we received a total refund. This a really amazing service ! Special thank to Elton who helped me with my boarding pass, I’m really grateful.
Cons:
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
9.0 Excellent
Pros: Good hotel
Cons:
10.0 Excellent
Pros: Everything
Cons: Not anything
10.0 Excellent
Pros:
Cons: Gym was subpar
9.0 Excellent
Pros: Distance from Penn Station and Broadway is perfect.
Cons: Rooms are small, hotels in NYC are expensive.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. Appreciate the boutique sophistication of our NYC hotel where Jazz Age-inspired settings greet you the moment you arrive. Sample the best of Manhattan from our premier location in Midtown East near Grand Central Terminal, Rockefeller Center and the United Nations Headquarters. Refuel with a light breakfast and cup of coffee at our on-site Starbucks®. In the evening, socialize with colleagues or friends in Midtown East over handcrafted cocktails from our new bar concept, The Stayton Room. Enjoy a workout in our hotel's 24-hour fitness center and inspire innovation in sophisticated meeting rooms. When you're not exploring the heart and soul of New York City, relax in elegant rooms and suites with flat-screen TVs, oversized work desks and plush bedding. Bring your four-legged friend along for your adventures in NYC thanks to our pet-friendly policies. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.3 Excellent
Based on 4,525 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Fantastic location! Breakfast extremely expensive (USD 49) so didn’t use - there’s a Starbucks on the premises... Drinks vouchers for the bar, free bottled water and endless coffee in the lobby are nice touches.
Excellent
8.0
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Excellent
8.8
Pros: Location
Mediocre
3.8
Pros: Location
Excellent
8.0
Pros: Location
Good
7.0
Pros: Lobby and staff
Excellent
10.0
Pros: The staff was friendly and courteous regardless of the rush of people.
Excellent
10.0
Pros: Loved the iconic images, staff and central spaces! Yes to morning coffee!
Poor
1.0
Pros: Very little
Good
7.0
Pros: The staff were very nice
Excellent
10.0
Pros: Loved the room; quietness; barcvoucher
Excellent
8.0
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Details
Reviews
Overall 8.3 Excellent
Based on 4,525 reviews
Location
9.7
Wellness Area
9.1
WiFi
9.0
Vibe
8.6
Service
8.1
Amenities
7.8
Bar
7.3
Value
6.9
Room
5.5
Food
5.5
Breakfast
5.3
Comfort
3.2
Location
9.8
Service
8.7
Amenities
7.9
Food
5.6
Breakfast
5.4
Room
5.3
Comfort
3.1
Location
9.8
Service
8.2
Vibe
8.1
Amenities
8.1
Bar
7.4
Value
6.7
Breakfast
5.4
Food
5.4
Room
5.2
Comfort
3.4
Location
9.7
Service
7.6
Value
6.8
Breakfast
4.8
Room
4.5
Comfort
2.9
Location
9.6
Service
8.0
Vibe
7.9
Value
7.1
Room
4.6
Comfort
3.2
10.0 Excellent
Pros: Fantastic location! Breakfast extremely expensive (USD 49) so didn’t use - there’s a Starbucks on the premises... Drinks vouchers for the bar, free bottled water and endless coffee in the lobby are nice touches.
Cons: Breakfast is overpriced.
8.0 Excellent
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Cons: Very small room made smaller by old style tub and fixtures that stick out to the room. Most hotels that have room size challenges find a way to create more space. The bar was a bit of a rip off, even by NYC hotel bar standards.
8.8 Excellent
Pros: Location
Cons: Snide bar and dark
3.8 Mediocre
Pros: Location
Cons: The didn’t cleanup my room
8.0 Excellent
Pros: Location
Cons: Very tiny room
7.0 Good
Pros: Lobby and staff
Cons: Room was loud from aircon and elevator. Tub paint was peeling.
10.0 Excellent
Pros: The staff was friendly and courteous regardless of the rush of people.
Cons: I did not like how the lobby filled with people to the point you could barely fit into the lobby. Although it was packed the staff handled the situation like champions and cycled people quickly.
10.0 Excellent
Pros: Loved the iconic images, staff and central spaces! Yes to morning coffee!
Cons:
1.0 Poor
Pros: Very little
Cons: I had to change my room three times because bathroom sinks had no running water. It was the worst hotel experience of my life having stayed in many hotels.
7.0 Good
Pros: The staff were very nice
Cons: the rooms in the hotel were freezing cold and did not have sufficient blankets. the sheets were extremely uncomfortable
10.0 Excellent
Pros: Loved the room; quietness; barcvoucher
Cons:
8.0 Excellent
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Cons: Hotel rooms are very small- the smallest I have had in NYC. Check in did not inform us of check out time.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. Appreciate the boutique sophistication of our NYC hotel where Jazz Age-inspired settings greet you the moment you arrive. Sample the best of Manhattan from our premier location in Midtown East near Grand Central Terminal, Rockefeller Center and the United Nations Headquarters. Refuel with a light breakfast and cup of coffee at our on-site Starbucks®. In the evening, socialize with colleagues or friends in Midtown East over handcrafted cocktails from our new bar concept, The Stayton Room. Enjoy a workout in our hotel's 24-hour fitness center and inspire innovation in sophisticated meeting rooms. When you're not exploring the heart and soul of New York City, relax in elegant rooms and suites with flat-screen TVs, oversized work desks and plush bedding. Bring your four-legged friend along for your adventures in NYC thanks to our pet-friendly policies. Savor your time away at The Lexington Hotel, Autograph Collection.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.3 Excellent
Based on 4,361 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: They provided a wonderful complimentary breakfast.
Excellent
10.0
Pros: Cleanliness and food in LCL restaurant was excellent.
Good
7.0
Pros: The breakfast.
Good
6.0
Pros: location
Excellent
9.0
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Excellent
10.0
Pros: Great location, nice room and quiet
Mediocre
2.0
Excellent
10.0
Pros: The beds were comfortable, clean, and nice sized. The staff was respectful and helpful.
Excellent
8.0
Pros: Location.
Excellent
9.0
Pros: Location, views
Excellent
10.0
Pros: Nice rooms. Good breakfast.
Excellent
10.0
Pros: everyone was very helpful and friendly
Details
Reviews
Overall 8.3 Excellent
Based on 4,361 reviews
Location
9.6
Wellness Area
9.2
Room
7.6
Service
7.4
WiFi
6.5
Breakfast
6.0
Food
5.3
Amenities
5.3
Value
5.1
Pool
0.0
Location
9.5
Wellness Area
9.1
Service
7.2
Room
6.8
Breakfast
6.1
Vibe
5.6
Value
5.5
Food
5.3
Amenities
4.7
Location
9.6
Service
7.7
Room
7.6
Breakfast
6.5
Food
5.6
Amenities
5.1
Value
4.9
Location
9.6
Service
7.0
Room
6.8
Breakfast
6.5
Bar
6.0
Vibe
5.6
Food
5.4
Amenities
5.1
Value
5.1
Location
9.7
Room
7.3
Service
7.0
Vibe
5.6
Amenities
5.4
8.0 Excellent
Pros: They provided a wonderful complimentary breakfast.
Cons:
10.0 Excellent
Pros: Cleanliness and food in LCL restaurant was excellent.
Cons: none
7.0 Good
Pros: The breakfast.
Cons: Shower wasn't cleaned. Mirrors weren't cleaned. Vents were dirty. TV was old and dark and couldn't brighten the picture. Just a bunch of small things.
6.0 Good
Pros: location
Cons: windows could not shut all the way so a bit noisy at night with trucks backing up and beeping - bring ear plugs
9.0 Excellent
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Cons: the elevators were very busy. And not a 4,5* stars. A good 4*.
10.0 Excellent
Pros: Great location, nice room and quiet
Cons: Some of the furniture was chipped and could use a quick touch up
2.0 Mediocre
Pros:
Cons: broken bathroom lock Door too thin, too loud to fall asleep
10.0 Excellent
Pros: The beds were comfortable, clean, and nice sized. The staff was respectful and helpful.
Cons:
8.0 Excellent
Pros: Location.
Cons: Some parts of the room looked worn out. Surprising for a 4.5 star hotel in my experience.
9.0 Excellent
Pros: Location, views
Cons: Not many options at Breakfast buffet Slow elevators
10.0 Excellent
Pros: Nice rooms. Good breakfast.
Cons: I think the quality of the hotel is excellent. I have no suggestions.
10.0 Excellent
Pros: everyone was very helpful and friendly
Cons: no
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
With a stay at Hotel Indigo Lower East Side New York, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 2,537 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Service was amazing - from the time you entered with the greeters. The gal helping you up the elevator, the person at check in. The service and security was great. Better than even some 5 star hotels.
Excellent
10.0
Pros: Check in was efficient. Room was clean. All appropriate amenities provided.
Excellent
10.0
Pros: The property location is excellent!! Great little coffee shop across the street "Ludlow". Plenty of great restaurants near by and SoHo shopping is an easy walk (approximately 1 mile)
Excellent
10.0
Pros: Nice room; great workspace
Excellent
10.0
Pros: Great location. Hip neighborhood, great restaurants within a block. Nice bathrooms with excellent shower. Beautiful lobby on the 14th floor, with an incredible view of the city. Loved our room and an amazing view.
Good
6.0
Pros: The location and the rooftop bar
Excellent
10.0
Pros: Great views and clean rooms
Excellent
10.0
Pros: Nice hotel in excellent condition. Close to Subway.
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check.
All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Okay
5.0
Pros: Fluffy bed. Chic hotel.
Mediocre
3.0
Pros: Location
Okay
4.0
Pros: Beautiful panoramic view of the city from the rooftop. Good location.
Details
Reviews
Overall 8.3 Excellent
Based on 2,537 reviews
Location
9.4
Vibe
9.0
Amenities
7.9
Room
7.8
WiFi
7.8
Service
7.7
Bar
7.3
Pool
5.7
Wellness Area
4.7
Value
4.3
Breakfast
4.1
Vibe
9.0
Location
9.0
Amenities
7.8
Room
7.5
Bar
7.5
Service
7.4
Pool
5.8
Breakfast
4.7
Value
4.5
Location
9.6
Vibe
8.8
Amenities
8.1
Service
7.5
Room
7.2
Bar
6.8
Pool
5.2
Value
4.3
Breakfast
4.2
Location
9.4
Vibe
8.8
Amenities
8.1
Service
7.7
Room
7.0
Value
4.7
Location
9.3
Vibe
8.6
Service
7.3
Room
7.3
Cleanliness
6.9
Comfort
5.8
10.0 Excellent
Pros: Service was amazing - from the time you entered with the greeters. The gal helping you up the elevator, the person at check in. The service and security was great. Better than even some 5 star hotels.
Cons:
10.0 Excellent
Pros: Check in was efficient. Room was clean. All appropriate amenities provided.
Cons: Could not find a way to activate rain shower feature.
10.0 Excellent
Pros: The property location is excellent!! Great little coffee shop across the street "Ludlow". Plenty of great restaurants near by and SoHo shopping is an easy walk (approximately 1 mile)
Cons: We loved everything about the hotel!
10.0 Excellent
Pros: Nice room; great workspace
Cons: Food could be better
10.0 Excellent
Pros: Great location. Hip neighborhood, great restaurants within a block. Nice bathrooms with excellent shower. Beautiful lobby on the 14th floor, with an incredible view of the city. Loved our room and an amazing view.
Cons: It gets loud at night, with the nightclub Mr. Purple. We didn't hear it from our room, fortunately.
6.0 Good
Pros: The location and the rooftop bar
Cons: We asked for a late checkout and a rude lady told no. I have traveled all around the world and this never happened to me. did checkout her colleague was very surprised and she offered us to go back to te room but we refused because we had already packed.
10.0 Excellent
Pros: Great views and clean rooms
Cons:
10.0 Excellent
Pros: Nice hotel in excellent condition. Close to Subway.
Cons: Neighborhood was so so kind of rundown.
7.7 Good
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check.
All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
5.0 Okay
Pros: Fluffy bed. Chic hotel.
Cons: Sheets had stains. Shower backed up almost flooding bathroom. I was charged $75 for late checkout. The view of the back had a ton of rats running around.
3.0 Mediocre
Pros: Location
Cons: Room was nothing like pictures posted, was very dirty. When asked to clean it, the staff ignored our request. No water in room. Extremely noisy and disruptive, especially ar night.
4.0 Okay
Pros: Beautiful panoramic view of the city from the rooftop. Good location.
Cons: For a 4-star hotel the room was very disappointing. It was dingy and did not seem clean. The furniture, including the couch cushions, were tired and worn. The floors were sticky so I had to wear socks in the room. The rain showerhead was broken.
With a stay at Hotel Indigo Lower East Side New York, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Evoking the feeling, spirit, and spontaneity of the world’s most storied metropolis, The Marmara Park Avenue is New York City, inside and out. Occupying a richly historied 21-story building that dates back to 1927, The Marmara Park Avenue is an up-and-coming landmark defined by a subtle elegance that uplifts the ordinary.
Overall 8.3 Excellent
Based on 744 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Every thing was good exert terrible mattress that they did not chande
Excellent
10.0
Pros: The service was great! Rooms were clean and comfortable.
Excellent
10.0
Pros: The rooms are very clean and spacious. Kitchenette was a nice bonus!
Excellent
10.0
Pros: Large suite style rooms, beautiful interior design.
Excellent
9.2
Pros: Decor was beautiful, and the staff was so friendly!
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Excellent
9.0
Pros: Easy to deal with staff. Location.
Okay
5.0
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Excellent
9.0
Pros: The staff were attentive and friendly.
Good
7.5
Pros: Location
Excellent
9.0
Pros: 1. Soooo clean room. They cleaned all day even the floor. I used one slipper that is provided from hotel, But It didn’t get dirty untill I checked out! 2. Location is crazy I can go anywhere from hotel in short time. 3. All staffs are so kind and generous. If you are hesitate to stay in this hotel, Don’t!
Excellent
9.0
Pros: Staff is amazing
Details
Reviews
Overall 8.3 Excellent
Based on 744 reviews
Location
9.6
WiFi
8.8
Vibe
8.5
Wellness Area
8.3
Bar
8.3
Pool
8.0
Service
8.0
Room
7.4
Breakfast
6.4
Cleanliness
6.3
Location
9.7
Wellness Area
8.3
Service
8.3
Pool
7.7
Room
7.3
Cleanliness
6.8
Location
9.6
Service
8.1
Comfort
7.2
Room
6.8
Cleanliness
6.4
Room
6.0
Service
8.2
Room
6.6
7.0 Good
Pros: Every thing was good exert terrible mattress that they did not chande
Cons: Mattress
10.0 Excellent
Pros: The service was great! Rooms were clean and comfortable.
Cons:
10.0 Excellent
Pros: The rooms are very clean and spacious. Kitchenette was a nice bonus!
Cons:
10.0 Excellent
Pros: Large suite style rooms, beautiful interior design.
Cons:
9.2 Excellent
Pros: Decor was beautiful, and the staff was so friendly!
Cons: Skyline View from the balcony was mainly blocked by building, but that’s any city! Especially being smack in the center.
10.0 Excellent
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
9.0 Excellent
Pros: Easy to deal with staff. Location.
Cons: Definitely could hear the neighbors ;)
5.0 Okay
Pros: The front desk staff was exceptional however the room was very disappointing and very uncomfortable.
Cons:
9.0 Excellent
Pros: The staff were attentive and friendly.
Cons: Disappointed our room did not have an outside terrace. When staying in a small room, having a place to make/receive private calls is a necessity. In room iPad did not work the first day; repaired by day two. Did not have the feel of a 5-star hotel.
7.5 Good
Pros: Location
Cons: Elevator’s small. Needs update maybe mirrors . Very slow
9.0 Excellent
Pros: 1. Soooo clean room. They cleaned all day even the floor. I used one slipper that is provided from hotel, But It didn’t get dirty untill I checked out! 2. Location is crazy I can go anywhere from hotel in short time. 3. All staffs are so kind and generous. If you are hesitate to stay in this hotel, Don’t!
Cons: The sounds of machines, like hitter and refrigerator. Need to be improved for cozy nights.
9.0 Excellent
Pros: Staff is amazing
Cons: The next door guest and their pot odor all night.
Evoking the feeling, spirit, and spontaneity of the world’s most storied metropolis, The Marmara Park Avenue is New York City, inside and out. Occupying a richly historied 21-story building that dates back to 1927, The Marmara Park Avenue is an up-and-coming landmark defined by a subtle elegance that uplifts the ordinary.
With a stay at NoMo SoHo, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events.
Overall 8.2 Excellent
Based on 3,142 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Excellent
10.0
Pros: Amazing atmosphere. Beautifully decorated. Staff very friendly and prompt
Mediocre
2.0
Pros: Location is great! Hotel is very warming!
Okay
4.0
Pros: Location
Good
6.8
Pros: I have read other posts, but my mattress was old and baggy!! Maybe they didn't change them all!! Location is excellent but that is all.
Excellent
10.0
Pros: Everything!!! I will come back.
Excellent
10.0
Pros: Design, atmosphere, restaurant, rooms were great
Excellent
10.0
Pros: Very nice decor, atmosphere. Great location
Excellent
8.0
Pros: Good front desk. Fun restaurant. Efficient housekeeping.
Excellent
8.0
Pros: Views
Okay
4.0
Excellent
10.0
Pros: Great location and surprisingly spacious.
Details
Reviews
Overall 8.2 Excellent
Based on 3,142 reviews
Location
9.8
Bar
9.3
Vibe
9.0
Food
7.8
WiFi
7.6
Amenities
7.1
Room
6.5
Service
6.1
Breakfast
5.0
Value
4.3
Wellness Area
2.9
Location
9.8
Bar
9.4
Vibe
8.6
Food
8.0
Room
7.0
Amenities
6.6
Service
6.3
Breakfast
5.0
Value
4.4
Location
9.9
Bar
9.4
Vibe
8.8
Food
8.0
Amenities
7.0
Room
6.4
Service
6.2
Breakfast
5.2
Value
4.6
Comfort
4.2
Location
9.7
Amenities
7.3
Service
6.6
Room
6.0
Comfort
4.5
Location
9.8
Vibe
8.7
Service
6.4
Room
5.4
Comfort
4.8
8.0 Excellent
Pros:
Cons: The hostesses at the restaurant are poorly supervised. They acted unprofessionally and do not understand service with the exception of one morning hostess. Every day I was there at hotel, the coffee was removed prior to the stated time.
10.0 Excellent
Pros: Amazing atmosphere. Beautifully decorated. Staff very friendly and prompt
Cons:
2.0 Mediocre
Pros: Location is great! Hotel is very warming!
Cons: I had to get my room keys replaced twice after they supposedly sent the engineer to fix the door not opening with key or taking up to 20 times before it opens. Disappointed
4.0 Okay
Pros: Location
Cons: The $25 amenity fee per night that was not disclosed properly when booking the room. Also, top sheets were by request only (that was a first). shower leaked all over the bathroom floor. Not a 4.5 star hotel.
6.8 Good
Pros: I have read other posts, but my mattress was old and baggy!! Maybe they didn't change them all!! Location is excellent but that is all.
Cons: Mattress.
10.0 Excellent
Pros: Everything!!! I will come back.
Cons:
10.0 Excellent
Pros: Design, atmosphere, restaurant, rooms were great
Cons:
10.0 Excellent
Pros: Very nice decor, atmosphere. Great location
Cons:
8.0 Excellent
Pros: Good front desk. Fun restaurant. Efficient housekeeping.
Cons: Neighborhood streets closed to cars on weekends limiting access for Ubers/taxis...had to carry two 40 lb bags 3 blocks to get ride to/from airport. Despite staying 7 nights, they would not allow me to checkout at 1pm instead of noon bc they were full.
8.0 Excellent
Pros: Views
Cons: Curtains behind bed did not open
4.0 Okay
Pros:
Cons: No valet no shuttle to airport small room no parking for our rental car loud noise on third nite no ice machine
10.0 Excellent
Pros: Great location and surprisingly spacious.
Cons:
With a stay at NoMo SoHo, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 10,385 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Very well located, close to Subway entrance that you can use to go or come from the airport. Room was small but comfortable and clean. The people at the entrance desk were very helpful. There's a rooftop were you can spend some time at the end of the day enjoying nice views of the city and there's a bar next to the ground floor with very good atmosphere. It's definitely a place that we'll repeat in the future
Poor
1.0
Pros: The location is the only good thing about the hotel.
Good
7.0
Pros: Good vibe. Really good staff. Good location.
Excellent
9.0
Pros: I spent 2 nights in Pod 51, I liked the location and style of the hotel, everything seemed new and clean.
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: The staff was accommodating with all the pandemic concerns. Room was clean and comfortable.
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
10.0
Pros: We had to checkout 5 days earlier because of the covid-19, and the hotel was fair, and didn't charge us whole 10 days. The staff was excellent during the stay, hotel room was clean.
Poor
1.0
Pros: Nothing place is small staff was terrible
Excellent
8.0
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Mediocre
2.0
Pros: It was clean.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 10,385 reviews
Location
9.6
WiFi
8.9
Food
8.4
Vibe
8.1
Service
8.1
Amenities
7.4
Room
5.7
Breakfast
4.8
Comfort
2.7
Location
9.5
Service
8.4
Food
8.4
Vibe
8.2
WiFi
7.8
Amenities
7.7
Breakfast
4.8
Room
4.7
Comfort
2.0
Location
9.5
Service
8.7
Food
8.5
Vibe
8.0
Amenities
8.0
WiFi
7.9
Room
6.0
Breakfast
4.7
Comfort
3.1
Location
9.7
Food
8.7
Vibe
8.1
Service
8.1
WiFi
7.8
Amenities
6.8
Room
5.9
Breakfast
4.4
Comfort
3.1
Location
9.6
Food
8.6
Service
7.7
Amenities
6.7
Room
5.3
Comfort
2.7
9.0 Excellent
Pros: Very well located, close to Subway entrance that you can use to go or come from the airport. Room was small but comfortable and clean. The people at the entrance desk were very helpful. There's a rooftop were you can spend some time at the end of the day enjoying nice views of the city and there's a bar next to the ground floor with very good atmosphere. It's definitely a place that we'll repeat in the future
Cons: In order to say something, the room was small but it's not a big deal, specially when you use the room only for rest. Maybe the only thing that we missed most is a little fridge.
1.0 Poor
Pros: The location is the only good thing about the hotel.
Cons: Staff was terrible,really mean.They were lying at check in that we are fully booked trying to assign a room with a bathroom outside. They turned off AC until 5am,we were cold. When my gf called front desk he was yelling that we cannot do anything with it
7.0 Good
Pros: Good vibe. Really good staff. Good location.
Cons: The room was a bit tight for space but definitely comfortable and had everything you needed, minus tea/coffee making facilities.
9.0 Excellent
Pros: I spent 2 nights in Pod 51, I liked the location and style of the hotel, everything seemed new and clean.
Cons:
9.0 Excellent
Pros: Location
Cons: The facilities are not as seen in the photos and each room should have its bathroom, sharing a bathroom with people you do not know is uncomfortable
9.0 Excellent
Pros: The staff was accommodating with all the pandemic concerns. Room was clean and comfortable.
Cons: The 8th floor smelled like sewage.
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
10.0 Excellent
Pros: We had to checkout 5 days earlier because of the covid-19, and the hotel was fair, and didn't charge us whole 10 days. The staff was excellent during the stay, hotel room was clean.
Cons: Do to covid-19, we had to checkout 5 days earlier.
1.0 Poor
Pros: Nothing place is small staff was terrible
Cons: Everything
8.0 Excellent
Pros: The staff is very accomaodating. I went with a specific purpose, and they were very helpful and understanding.
Cons: The door to the room had no soundproofing, and the hallway noise could be annoying at times. I suggest noise reducing rubber strips around the door and a door sweep to better soundproof the room.
2.0 Mediocre
Pros: It was clean.
Cons: The room that I reserved and the room that I was given were two different things. My husband and I were expecting at least a full bed, but were given bunk beds. The room did not even have its own toilet and shower!
8.0 Excellent
Pros: Location
Cons: Beds
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8.0 Excellent
Based on 2,234 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The location.
Excellent
10.0
Pros: Everything
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Design and charachter
Excellent
8.0
Pros: staff!!!
Okay
4.0
Pros: The staff were helpful and accommodating. The location was fine.
Excellent
8.0
Pros: Elegant hotel with professional staff.
Excellent
9.4
Pros: No breakfast
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
9.0
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Excellent
9.0
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Details
Reviews
Overall 8.0 Excellent
Based on 2,234 reviews
Location
9.7
Bar
8.8
Food
8.7
Service
8.4
WiFi
7.5
Breakfast
6.5
Room
6.1
Comfort
5.3
Wellness Area
1.7
Location
9.5
Food
8.8
Service
8.4
Breakfast
6.7
Room
5.7
Comfort
4.8
Location
9.5
Food
8.9
Service
8.3
Cleanliness
6.0
Room
5.0
Comfort
4.8
Location
9.6
Service
8.2
Value
7.1
Breakfast
6.0
Cleanliness
5.9
Room
5.2
Comfort
5.1
Location
9.7
Cleanliness
6.6
Room
5.4
Comfort
5.0
10.0 Excellent
Pros: The location.
Cons: Nothing.
10.0 Excellent
Pros: Everything
Cons: Food
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
4.0 Okay
Pros: Location
Cons: Very pricey for the room size/comfort level. Breakfast wasn't included even though there was an additional surcharge per day.
10.0 Excellent
Pros: Design and charachter
Cons:
8.0 Excellent
Pros: staff!!!
Cons:
4.0 Okay
Pros: The staff were helpful and accommodating. The location was fine.
Cons: The bathroom was tiny and the sheets smelled like dirty hair. I legitimately got a RUG BURN on my elbow from the rough sheets just from rolling over in bed. I am a pretty easygoing person, but I checked out early to sleep on an airmattress at a friend's..
8.0 Excellent
Pros: Elegant hotel with professional staff.
Cons: Curtains on windows need to updating so they can keep the sun out. Windows need to be updated to be more noise-proof and less leaking of air. Need better ability to control room temperature. Elevators were not working during the 2nd day of my stay.
9.4 Excellent
Pros: No breakfast
Cons:
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
9.0 Excellent
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Cons: nothing that needs to be written about. Veterans' discount would be appreciated
9.0 Excellent
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Cons: Air conditioner had a slightly mildew smell. Rooms are on the smaller size, barely bigger than the bed. No coffee maker in the room. Cleaning crew comes later in the afternoon.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Boasting a rich historic legacy that includes Nikola Tesla, John F. Kennedy and Muhammad Ali as well as an enviable location mere steps from iconic sites like the Empire State Building, Times Square, and Madison Square Garden, The New Yorker A Wyndham Hotel is the place to stay in the heart of midtown Manhattan. Walk to Jacob K. Javits Convention Center (less than 10 minutes), subways, Penn Station and all that NYC has to offer, including SoHo, Chelsea, Greenwich Village and Koreatown. Enjoy two on-site restaurants, complimentary wireless Internet access, a 24-hour fitness center, and 24-hour bell and concierge staff. Meet with success and style with up to 700 friends or colleagues in 23,000-square-feet of flexible event space, then retire to a guest room that features views of the city, premium linens, flat-screen HDTV, and coffee maker. Pets are also welcome at this smoke-free facility.
Overall 7.8 Good
Based on 16,219 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: It's the best place to stay with beautiful clean rooms and nice viewing of the city from the rooms
Excellent
9.0
Pros: We stayed here for 6 days. We got cut short 3 days by our choice due to Coronavirus shutting everything down . Perfect location, restaurants/stores right across the street. The Onsight TikTok restaurant had coffee first thing in the morning in the lobby at a kiosk for a fee. CVS right across the street for convenience. McDonalds, Taco Bell etc. across the street. Times square and Broadway are just a short 15 minute walk away. Subway/Penn station/Madison Square Garden literally right out the front door. Battery park for Lady Liberty was only 1 subway ride away to South Ferry. Housekeeping was wonderful in cleaning the room thoroughly, (we even tried to get them to NOT clean the room the one day that we were staying in but, they refused lol.) Clean, Pure white, brisk sheets were great! Bed was comfortable. Views from the 33rd floor were awesome. You will not get to the elevator area without showing your room key! Loved the safety. NOTE: From JFK- Take the Air train to Jamaica, you will have to pay to exit. This is where you get your train/subway tickets. For About $8 take the faster LIRR (Long Island railroad) to Penn Station or take the cheaper Subway for $2.75. About 65$ for Uber to JFK airport from here. (great and convenient for a group of 3-4)
Excellent
10.0
Pros: HOUSEKEEPING GREAT FOR A 5 DAY STAY FRONT DESK QUICK CHECK IN AND CHECK OU GREAT HOTEL RESTAURANT
Excellent
10.0
Pros: The place is awesome with friendly staff
Okay
4.0
Pros: Great location
Excellent
10.0
Pros: Everything else
Okay
5.0
Pros: Location wise is great. Walking distance to The Vessel, 5th Avenue, Madison Square, Times Square. There are many food outlet nearby the hotel as well.
Good
6.2
Pros: Good location, walking distance from Javitz.
Mediocre
3.0
Pros: Location is good, rooms are ok
Excellent
10.0
Pros: Perfect location to explore NYC. I travelled with my 23 month old. Room was small but perfect as a base. I thought it was good value as do centrally located. Very easy to explore on the subway. Nice having a proper bath. Staff brought me a cofffee maker so I could make my daughter warm milk. My daughter was sick all over the bed and the lovely cleaner (from Yugoslavia, wish I had her name) changed all the sheets with no fuss. I felt so bad!
Mediocre
3.4
Okay
5.0
Pros: The view from the hotel room was amazing!
Details
Reviews
Overall 7.8 Good
Based on 16,219 reviews
Location
9.7
Wellness Area
8.0
Service
7.8
WiFi
7.8
Breakfast
5.3
Amenities
5.3
Room
5.2
Value
5.1
Vibe
4.7
Comfort
3.5
Location
9.6
Wellness Area
8.3
Service
7.0
WiFi
6.6
Cleanliness
5.9
Breakfast
5.4
Amenities
5.2
Room
4.9
Value
4.8
Vibe
4.6
Comfort
3.3
Location
9.7
Wellness Area
8.0
Service
7.0
WiFi
6.2
Cleanliness
5.7
Breakfast
5.1
Amenities
5.0
Room
5.0
Value
4.6
Vibe
4.4
Comfort
3.1
Location
9.7
Service
7.1
WiFi
5.9
Cleanliness
5.8
Breakfast
5.0
Value
4.9
Amenities
4.7
Vibe
4.3
Room
3.7
Comfort
2.8
Location
9.7
Service
7.8
Cleanliness
6.3
Breakfast
5.1
Value
5.0
Room
4.8
Amenities
4.7
Comfort
3.5
Vibe
3.5
10.0 Excellent
Pros: It's the best place to stay with beautiful clean rooms and nice viewing of the city from the rooms
Cons:
9.0 Excellent
Pros: We stayed here for 6 days. We got cut short 3 days by our choice due to Coronavirus shutting everything down . Perfect location, restaurants/stores right across the street. The Onsight TikTok restaurant had coffee first thing in the morning in the lobby at a kiosk for a fee. CVS right across the street for convenience. McDonalds, Taco Bell etc. across the street. Times square and Broadway are just a short 15 minute walk away. Subway/Penn station/Madison Square Garden literally right out the front door. Battery park for Lady Liberty was only 1 subway ride away to South Ferry. Housekeeping was wonderful in cleaning the room thoroughly, (we even tried to get them to NOT clean the room the one day that we were staying in but, they refused lol.) Clean, Pure white, brisk sheets were great! Bed was comfortable. Views from the 33rd floor were awesome. You will not get to the elevator area without showing your room key! Loved the safety. NOTE: From JFK- Take the Air train to Jamaica, you will have to pay to exit. This is where you get your train/subway tickets. For About $8 take the faster LIRR (Long Island railroad) to Penn Station or take the cheaper Subway for $2.75. About 65$ for Uber to JFK airport from here. (great and convenient for a group of 3-4)
Cons: Room was a little dated and small but, clean and big enough for 2, not a big deal. Windows were dirty and hard to see out of. No free coffee, No coffee maker or anything in room without an extra charge. The bottles of warm water in your room are $5+ if you drink them. Go across the street to CVS and get Cold ones for half the price. Half of the elevators were working.
10.0 Excellent
Pros: HOUSEKEEPING GREAT FOR A 5 DAY STAY FRONT DESK QUICK CHECK IN AND CHECK OU GREAT HOTEL RESTAURANT
Cons:
10.0 Excellent
Pros: The place is awesome with friendly staff
Cons:
4.0 Okay
Pros: Great location
Cons: Rooms are to small
10.0 Excellent
Pros: Everything else
Cons: Beds a bit too small for 2 adults
5.0 Okay
Pros: Location wise is great. Walking distance to The Vessel, 5th Avenue, Madison Square, Times Square. There are many food outlet nearby the hotel as well.
Cons: The queen size bed is smaller than the typical queen bed. The room cleaning service don't really clean the toilet. Asked for kettle and they said they didn't have it. Instead, they provide Coffee Machine that can boil less than a cup of water. One of the staff told me it is chargeable at USD 25 per night and another told me is USD 45 per night. The other offered me for free and couldn't boil. Asked again (another staff) for kettle and poof! They have it. Guess they judge you?
6.2 Good
Pros: Good location, walking distance from Javitz.
Cons:
3.0 Mediocre
Pros: Location is good, rooms are ok
Cons: Extra charge for each piece of luggage even if kept for 2h, asking to show the room key on each time entering the hotel- just install the scanner in the elevators!! Room with the city view doesn’t mean the view on Empire State but totally other side. Very poor recommendation from the concierge service- when asked for restaurant they offered only the next door dinner or MCDonald!!
10.0 Excellent
Pros: Perfect location to explore NYC. I travelled with my 23 month old. Room was small but perfect as a base. I thought it was good value as do centrally located. Very easy to explore on the subway. Nice having a proper bath. Staff brought me a cofffee maker so I could make my daughter warm milk. My daughter was sick all over the bed and the lovely cleaner (from Yugoslavia, wish I had her name) changed all the sheets with no fuss. I felt so bad!
Cons:
3.4 Mediocre
Pros:
Cons: The elevators were a joke and the front desk was rude. It’s an old stinky hotel with rooms that are microscopic in size
5.0 Okay
Pros: The view from the hotel room was amazing!
Cons: The room was very small, it didn’t have a microwave or a fridge. The pillows were fluffy but they were tiny, seemed as if they were supposed to be throw pillows instead of actually bed pillows.
Boasting a rich historic legacy that includes Nikola Tesla, John F. Kennedy and Muhammad Ali as well as an enviable location mere steps from iconic sites like the Empire State Building, Times Square, and Madison Square Garden, The New Yorker A Wyndham Hotel is the place to stay in the heart of midtown Manhattan. Walk to Jacob K. Javits Convention Center (less than 10 minutes), subways, Penn Station and all that NYC has to offer, including SoHo, Chelsea, Greenwich Village and Koreatown. Enjoy two on-site restaurants, complimentary wireless Internet access, a 24-hour fitness center, and 24-hour bell and concierge staff. Meet with success and style with up to 700 friends or colleagues in 23,000-square-feet of flexible event space, then retire to a guest room that features views of the city, premium linens, flat-screen HDTV, and coffee maker. Pets are also welcome at this smoke-free facility.
With a stay at Blue Moon Boutique Hotel, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Overall 7.3 Good
Based on 2,220 reviews
All reviews
- All reviews
- Solo
- Families
- Business
Okay
5.0
Pros: Location
Poor
1.0
Pros: Nothing rude scam
Good
7.7
Excellent
8.0
Pros: Staff, location, coffee shop
Excellent
8.0
Pros: Lower east side location and inexpensive for an overnight stay.
Good
7.0
Pros: The location was perfect. I managed to conquer a large portion of my to-do list without catching any public transport. The room was obviously once a hotel that they've turned into a hostel, which gave it a more spacious, luxurious vibe above most other accommodations. There were several cupboards one can unpack their contents into, giving it a further homely atmosphere. From our 7th floor balcony, the NYC skyline was a nice sight to wake up to. The standard of cleanliness was impeccable. The staff did a great job on that front, every day it was set to default and that was appreciated. The shower was hot and the wifi was strong. The essentials! The building as a whole had a lot of character.
Okay
5.0
Pros: The photos on the wall
Good
7.0
Pros: The room had its own bathroom which was nice, and it was kept nice and clean. Although the showerhead wasn't great.
Excellent
9.0
Pros: The property was just like in the pictures. Great location, comfortable bed with towels included and the bathroom inside the bedroom and a huge terrace. The stuff was really nice and helpful. I will stay again when I visit the city.
Excellent
8.8
Pros: Middle age woman traveling alone and my first time staying in a hostel. I found it clean and comfortable and safe. Sounds from the city below were fairly audible but I slept fine. The location is great for visiting Chinatown. I took the subway up to a Broadway show. The attached cafe is great. Was able to store my bag before/after checkin/ checkout.
Excellent
8.8
Pros: Room was very clean, with comfortable bed, only downside is that the bed was a tad short for my height, not a real problem though!
Good
7.1
Pros: The hotel is near Brooklyn and Williamsburg Brides and close to the subway station. The cafeteria is not open so you don't have that kind of service.
Details
Reviews
Overall 7.3 Good
Based on 2,220 reviews
Location
9.2
WiFi
8.3
Vibe
8.0
Room
6.9
Service
5.6
Breakfast
3.4
Location
9.5
WiFi
7.2
Room
6.7
Service
6.4
Amenities
4.3
Breakfast
3.2
Location
8.7
Value
7.6
Comfort
6.2
Room
6.1
Service
5.3
Amenities
5.3
Comfort
5.4
Room
5.2
5.0 Okay
Pros: Location
Cons: I smell something. I pulled the sheet up and there are huge blood stain. The staff changed me to another bed but it was a horrified experience.
1.0 Poor
Pros: Nothing rude scam
Cons: I didn't like anything rude it's a scam
7.7 Good
Pros:
Cons: W
8.0 Excellent
Pros: Staff, location, coffee shop
Cons:
8.0 Excellent
Pros: Lower east side location and inexpensive for an overnight stay.
Cons:
7.0 Good
Pros: The location was perfect. I managed to conquer a large portion of my to-do list without catching any public transport. The room was obviously once a hotel that they've turned into a hostel, which gave it a more spacious, luxurious vibe above most other accommodations. There were several cupboards one can unpack their contents into, giving it a further homely atmosphere. From our 7th floor balcony, the NYC skyline was a nice sight to wake up to. The standard of cleanliness was impeccable. The staff did a great job on that front, every day it was set to default and that was appreciated. The shower was hot and the wifi was strong. The essentials! The building as a whole had a lot of character.
Cons: If you're afraid of elevators then this is the lift of your nightmares. I'm not afraid of elevators but this one provoked fear within me. It's very old, very noisy, and it broke down around twice a day. Speaking of which, when the lift wasn't working, life became even worse. The seven-story walk wasn't always welcome after a day of sightseeing. The staff all looked very depressed as if they loathed their jobs. The daily clean towels were nice but unnecessary. What a waste of water! Feeding yourself on a budget is difficult. Their cafe is nice enough but a costly manner of living. There was a fridge in the room and a microwave downstairs so I managed with a little bit of imagination. There are tiny lockers in the rooms. This was sufficient for my laptop but anything bigger and you're going to run into issues. The bathroom door can be unlocked from the outside. I learned this the hard way when another resident decided to unlock said door then walk in on me for no apparent reason. It was an uncomfortable moment. The accommodation took $50 deposit from my bank account without my awareness. I wanted to pay that using cash to ensure a smoother transaction after my stay, but they had already stolen the money without my consent.
5.0 Okay
Pros: The photos on the wall
Cons: The attitude
7.0 Good
Pros: The room had its own bathroom which was nice, and it was kept nice and clean. Although the showerhead wasn't great.
Cons: Rooms got very hot and there was no way to adjust the temperature in the room other than opening the door to outside. No lockers in the dorm rooms.
9.0 Excellent
Pros: The property was just like in the pictures. Great location, comfortable bed with towels included and the bathroom inside the bedroom and a huge terrace. The stuff was really nice and helpful. I will stay again when I visit the city.
Cons: The only thing I didn’t like is that the elevator is a slow and the shower drain was little bit clogged. The room need some more storage space. There was only a closet for the coats and 4 really small lockers (you could only fit essentials) for six people.
8.8 Excellent
Pros: Middle age woman traveling alone and my first time staying in a hostel. I found it clean and comfortable and safe. Sounds from the city below were fairly audible but I slept fine. The location is great for visiting Chinatown. I took the subway up to a Broadway show. The attached cafe is great. Was able to store my bag before/after checkin/ checkout.
Cons:
8.8 Excellent
Pros: Room was very clean, with comfortable bed, only downside is that the bed was a tad short for my height, not a real problem though!
Cons:
7.1 Good
Pros: The hotel is near Brooklyn and Williamsburg Brides and close to the subway station. The cafeteria is not open so you don't have that kind of service.
Cons:
With a stay at Blue Moon Boutique Hotel, you'll be centrally located in New York, within a 5-minute drive of Washington Square Park and New York University. Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.1 Good
Based on 15,577 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Everything.
Excellent
9.0
Pros: Location was great
Excellent
8.0
Pros: Location, lobby, restaurants
Excellent
8.0
Pros: Location and restaurant.
Excellent
10.0
Pros: Could not find reservation. Under alex and diane. They thought name began with and... fiasco because person foreign so could night realize how hard they were making it.
Excellent
10.0
Pros: Everything was so clean and perfect I would definitely stay again
Excellent
8.0
Pros: Staff was great.
Okay
5.0
Pros: Tired and outdated room
Excellent
8.0
Pros: Its location and the friendly staff.
Good
7.0
Pros: Large space large closet Staff service was exceptional.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: WE LOVE IT ALL.
Details
Reviews
Overall 7.1 Good
Based on 15,577 reviews
Location
9.7
Bar
6.1
Service
6.0
WiFi
5.8
Vibe
5.7
Food
5.6
Breakfast
4.6
Value
4.1
Cleanliness
3.8
Comfort
3.7
Room
3.5
Wellness Area
3.1
Location
9.6
Service
6.0
Bar
5.7
Vibe
5.6
WiFi
5.5
Food
5.4
Breakfast
4.7
Value
4.1
Cleanliness
3.3
Comfort
3.3
Wellness Area
3.1
Room
3.1
Location
9.8
Bar
6.1
Food
5.7
Service
5.4
Vibe
4.9
WiFi
4.6
Breakfast
4.4
Cleanliness
4.3
Comfort
3.9
Room
3.6
Value
3.5
Wellness Area
3.2
Location
9.8
Service
5.3
Food
5.3
Vibe
4.7
Breakfast
4.5
Value
4.3
WiFi
3.7
Cleanliness
3.6
Comfort
3.4
Room
3.2
Location
9.7
Service
6.1
Bar
5.5
Vibe
5.1
Food
5.0
Breakfast
4.5
Comfort
3.8
Value
3.8
WiFi
3.8
Cleanliness
3.7
Room
3.2
10.0 Excellent
Pros: Everything.
Cons:
9.0 Excellent
Pros: Location was great
Cons: No WiFi in room
8.0 Excellent
Pros: Location, lobby, restaurants
Cons: Room is a bit old , bathroom especialy, heating so loud, old windows
8.0 Excellent
Pros: Location and restaurant.
Cons:
10.0 Excellent
Pros: Could not find reservation. Under alex and diane. They thought name began with and... fiasco because person foreign so could night realize how hard they were making it.
Cons:
10.0 Excellent
Pros: Everything was so clean and perfect I would definitely stay again
Cons:
8.0 Excellent
Pros: Staff was great.
Cons: No soap in room the 1st day
5.0 Okay
Pros: Tired and outdated room
Cons: Average cleanness, heaters turned off when outside temperature reaches certain level
8.0 Excellent
Pros: Its location and the friendly staff.
Cons: I wish there had been a coffee maker.
7.0 Good
Pros: Large space large closet Staff service was exceptional.
Cons: Hidden costs facility fee No fridge no in-house laundry
9.0 Excellent
Pros: Location
Cons: Bathrooms are very dated
10.0 Excellent
Pros: WE LOVE IT ALL.
Cons: NOTHING..
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.9 Okay
Based on 54,596 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: Location
Poor
1.0
Pros: Location across from msg
Excellent
9.0
Pros: Yes.the.bed.was.very.good
Poor
1.0
Pros: The only positive was across from msg
Excellent
8.0
Pros: The second room was huge! Bed was comfortable. Awesome location.
Poor
1.0
Pros: Nothing it wasn’t like it described
Excellent
8.0
Pros: Tv room
Okay
5.0
Pros: Extremely clean
Excellent
8.0
Pros: Comfortable room. Super clean nice TV
Good
7.0
Pros: Clean
Okay
4.0
Pros: Bed was comfy and great location.
Okay
4.0
Pros: The location,it was in an convenient area ,I also enjoyed the breakfast voucher ...the bed was comfortable to sleep in .
Details
Reviews
Overall 5.9 Okay
Based on 54,596 reviews
Location
9.5
WiFi
6.5
Breakfast
4.0
Service
3.6
Room
3.2
Vibe
2.3
Cleanliness
1.7
Beach
1.7
Location
9.5
WiFi
5.1
Breakfast
4.4
Service
4.3
Room
3.3
Cleanliness
1.7
Location
9.5
WiFi
5.2
Service
4.3
Breakfast
4.1
Room
3.6
Cleanliness
2.2
Location
9.5
WiFi
5.2
Service
4.8
Room
4.2
Breakfast
3.8
Cleanliness
2.9
Location
9.5
WiFi
4.8
Breakfast
3.8
Service
3.7
Room
3.1
Cleanliness
2.0
5.0 Okay
Pros: Location
Cons: Unresponsive staff. Overcharged me for room and unresponsive to request for refund
1.0 Poor
Pros: Location across from msg
Cons: It was disgusting, dirty, rude staff, pretty much nothing positive except it is across from msg. Do not stay here.
9.0 Excellent
Pros: Yes.the.bed.was.very.good
Cons:
1.0 Poor
Pros: The only positive was across from msg
Cons: The staff was unbelievably rude especially the front desk , the hotel room looked like an episode of a 1920s scary movie.... NOTHING like the pictures, paint chipping, bugs, cracks, shedded... if I could give a negative score I would! DO NOT stay!
8.0 Excellent
Pros: The second room was huge! Bed was comfortable. Awesome location.
Cons: My original room was super small. My feet hung off the bed. They made the bed up to sleep sideways instead of facing the headboard. However, when i said the bed was too small they gave me a huge room. That room was very hot. The air didn't work. Had to ask someone to come open a window.
1.0 Poor
Pros: Nothing it wasn’t like it described
Cons:
8.0 Excellent
Pros: Tv room
Cons: Breakfast was supposed to be included not even an optioned.
5.0 Okay
Pros: Extremely clean
Cons: The room was really hot. The air did not work and the walk from the elevator to the room was really far
8.0 Excellent
Pros: Comfortable room. Super clean nice TV
Cons: People were arguing from 5am to 830am. No breakfast as advertised.
7.0 Good
Pros: Clean
Cons: A couple next to my room was arguing the whole night and I couldn’t sleep the manager gave me like 3 more hours after my checkout time but that wasn’t enough left the facility restless and tired and in a horrible mood , it was so horrible omg
4.0 Okay
Pros: Bed was comfy and great location.
Cons: The Advert for this hotel says it was recently refurbished and that we would be staying a newly refurbished room however the rooms looked dated and looked as if they haven't been updated since the 80s. We opened the window and couldn't get it closed again as it was stuck and so it was freezing cold the whole night. I only stayed one night because of Covid-19 and had to leave to fly home even though I had 5 nights booked. I contacted the hotel to see if they could provide a voucher of some sort for a future stay even though the rooms weren't great location was and I would like to get my money's worth. I haven't heard back from the hotel regarding this.
4.0 Okay
Pros: The location,it was in an convenient area ,I also enjoyed the breakfast voucher ...the bed was comfortable to sleep in .
Cons: There were a few things I did not like but the main thing,the hotel overcharged my card ..I stayed for one night ,the first charge was $--- ..but then they took an additional $421.70 & now I have to wait a few business days for the money to be returne
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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