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The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
Room, Lobby Bar, Hotel Staff Complimentary coffee in lobby bar ends at 8am - too early!
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
unique, great location - very little street noise.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
The service, room, restaurant, location were excellent.
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
location is fabulous, rooftop bar was very nice. the room was very small.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
Great location (not far from Penn Station / Empire State Building) new, clean bathroom room was very small noisy AC
A great hotel with it all, charm, location, hip vibe, great restaurant, attentive staff, and nice extras (comp coffee, helpful concierge, great lounge with food & bev options at good prices). Loved it! A larger, more expansive fitness room would be nice.
Friendlyat staff and great location. Quiet amd clean rooms. The beds were not firm enough
The room with one twin bed. It was the perfect, cozy size for one person, and much more affordable than other types of rooms at this hotel.
The staff went out of their way to assist with all our needs and although we were not happy with our room they went out of their way to sort us out . The first room we were assigned to , room 945 had a bad odour which was intolerable. We were then changed to room 444 which is slightly smaller but has good odour , unfortunately the aircon was super noisy and disturbed us on the first night . we then worked out a way to improve this noise so much better. The shower head in room 444 needs attention as it leaks at the back of the pipe - this is evidence of poor maintenance.
location was good for the purpose of my trip. the lobby/restaurant was hip and bustling. the staff: apathetic, dismissive, rude, unapologetic rooms: way too small and awkward, no shades on bathroom windows, no amenities, no closet space overall experience: borderline abusive special note- extremely awkward situation happening on 8th floor where apparently a permanent tenant lives in one of the rooms and has several crazy notices taped to the outside of his/her door. also the fitness center is a joke.
Location, restaurant.....and unfortunately that's all Dilapidated room and bathroom, AC is so loud when turns on that wakes you up
The Staff was excellent, responsive and kind. The rooms were fun and a nice size, small but well appointed. Great location.
The hotel was clearly recently redecorated to be hip and modern. I did not realize my single room would consist of a twin bed in a 6 by 10 room. It was half the room pictured. There was no closet, just some small drawers tucked behind the bed. They do an admiralable job with space efficiency but you should know going in how small the space is.
Nice hotel, great rooms, bar and got an excellent rate
Staff was very polite and courteous. The housekeeper who cleaned my room was very thorough and kind. Room was clean and the bed was very comfortable! I didn't like the street noise at night. Honking of horns continuously but nothing the hotel can do about that in NYC I guess
I visited for a conference. That means I spent a minimum amount of time at the hotel and didn't take advantage of any of the on-site facilities -- straight out every morning, straight to my room every night. That being said, the experience was highly positive. The room was bright, clean, comfortable and well appointed. I liked the hotel's decor. And of course, the location was ideal. The staff were friendly and helpful. I should note that the room was a bit small, and as others have said it didn't have a chair. I was able to get my work done using the provided stool, but an office chair might have been better. I also found that parts of the hotel, especially the elevators, were too heavily perfumed for my taste. The room wasn't, which is good.
Very clean and modern. The room sizes at the Park South Hotel are very small, especially considering the price paid and the distance from the Theatre District.
quiet and lovely nothing - it was awesome!
good location, helpful staff, good bar and restraunt attached,comfy beds, rooms abit small but to be expected,
The friendly staff and the convenience to my conference at NYU. The room was small, dated and looked worn - there were stains on the carpet and significant evidence of wear and tear. I was on the first floor and it was very noisy at night.
well kept, nice decor, friendly and attentive staff, great location and nice lounge. We also enjoyed the breakfasts - thank you for a great stay - we hope to visit again! the room seemed just a bit stuffy even with the fan on. blanket was very heavy - like a coat of armor. Everything else about the room, hotel and staff was exceptionally nice.
the beds-v comfportable poor customer service at desk
The staff was very helpful and friendly. The rooms were very clean and quiet. Will definitely stay there again. The hotel held our luggage for us as we were early to check-in and they offered us breakfast before we went sight-seeing. They even held our luggage for use after we checked out which was extremely convenient. Very nice doormen too. Very happy with our stay!! Not much I didn't like. The beds were not exactly pillow top, but they were still okay to sleep on.
Great location, friendly staff and small but clean and well appointed rooms. Several restaurant options and bar open late also. Overall great value for Manhattan.
Hotel was located in a good area, no noise from the city, breakfast was good, staff were nice and helpful rooms were a bit small for two people staying in a double room,
I liked the cleaniness and service. I was really pleased because I have stayed at other places and not been as happy. The location was great. no
Everything, location, clean, nice, roof top, i loved to stay here
Free wifi internet, free printing service, good room service restaurant staff not helpful and a bit pricey
Breakfast up on the rooftop! Overall. Great!
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
Fruit flies at breakfast
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Room, comfort Inexperienced bar staff
Got a really good deal. Standard hotel with nice amenities. Water in the room cost $7 plus no vending machines.
The staff is very friendly. Rooms nice and clean. Decided to go to the 10th floor for the $12.95 breakfast. Very disappointed with the value. No different than what you would have free at Days Inn. Do not recommend it at all. second day ordered a pot of coffee, tasted like colored water.
Room was claustrophobic and so small we could hardly move around. Fact that a man committed suicide with toxic chemicals in the room next door certainly did not make for a good experience. Hotel staff was only responsive when we inquired about obtaining a new room. We did get a better room, but were offered no compensation.
I loved that the hotel manager Mike Williams is very accommodating to me! I appreciate even the smallest gesture! Staff amazing, good neighborhood, walking distance to the metro! Love it and would definitely stay there again on my next visit! ! Oh and the view from the 10th floor is incredible:)
Location is superb, especially for visiting Lower Manhattan or Midtown. Staff was exemplary and very attentive to our needs. I was able to do an early check in. The rooms are quite small. Nice, clean but very small.
The hotel was very trendy. We booked the basic room, but we felt it was a little small so I told the attendant at the front I wanted to upgrade the next morning, he told me to call up to the desk the next morning. Once I got back up to my room I received a call that I got a free upgrade and we would be able to stay in the bigger room for our stay which was awesome and close to everything to sight see and the fdr. The price of juice was pricey but it's New York and you gotta make money but nothing was bad about the hotel from our experience
The staff was so nice and helpful. Paying for Internet is crazy, we travel all over the world rarely is the Internet a extra fee.
The entrance is kind of hidden but the lobby was luxurious and sharp. I really loved the semi-circle lounge area and the colors scheme. I didn't like the original room that was assigned to me. I was extremely excited for this booking as it was a birthday surprise for my partner. However, the original room was so tiny it was difficult to move in. As soon as we entered, there was a unpleasant scent. I wasn't sure if it was coming from the ac vent as it looked pretty dingy or if the room wasn't cleaned properly. I took a chance and went downstairs to request a different room. The first front desk associate I asked quickly prompted me that all rooms were booked. When MILTA who overheard as she was getting off a call, generously helped us out. I am forever grateful to MILTA for accommodating my partner and I and for Marcel for providing a room that felt like our own and not a hotel room. Thank you Marcel!
I I paid 2 different fees which mean I was double charged.
Good value I forgot to leave a tip for housekeeping the first day I arrived. When I returned in the evening, I found that although the room was properly cleaned, the bathroom supplies (hand towel, shampoo) were not replenished. Everything was back to normal the following days when I did a tip each day.
Helpful, friendly staff & great East Side location made our stay. Sunny, spacious guest lounge on tenth floor. Decent price; extra for breakfast with limited options, but the Orion Diner around the corner delivers. Teeny-tiny room and no on-site room service, though you can get local delivery. Pluses outweigh minuses; we would stay here again and hope for a slightly bigger room!
The staff was very friendly which made my stay very enjoyable. The room was spacious for NYC standards. They were quick with bag storage, check in, etc. I ordered delivery food for dinner, and the front desk called the room and sent it right up. I was very happy with the customer service. Wi-Fi is not included in the rooms, they did not refill the shampoo, conditioner, body wash every day, the breakfast on the 10th floor could definitely use more variety. They should definitely offer a non-diary milk option. They only had skim or half + half. Not that many TV Channels,
Staff was helpful and attentive. Rooms were clean, light was good and so was having the outlets for devices. Great service of offering the small items one needs or my have forgotten like toothpaste and deodorant. Making this service known. Thanks Better food selection.
Lovely atmosphere, friendly staff. Good location.
Perfect för a family. Breakfast in the morning and wine in the evening.
Central location, you pay the price for the room, everything else is complementary, luxurious room, nice breakfast.
Staff are really helpful and attentive especially Gabrielle who ensured the Prosecco was topped up regularly! The breakfast and wine and cheese at 5 are a lovely touch and give the hotel a warm, friendly atmosphere. The suites are ideal for families. Location is also ideal for walking or getting subway. Can't rate this hotel highly enough! Nothing.
Easy-going welcome. Free coffee/nibbles in lounge made good and relaxing meeting space.
Rooms were clean, staff was attentive, afternoon complimentary wine and cheese was a nice touch. There was nothing negative about our stay.
Very nice stay. Just a little too costly.
Having only one person at the desk (much of the time) meant that the level of service was not as high/prompt as it could have been--
The staff was very pleasant and helpful. We tried to get an early check in, but it was not available.
The continental breakfast & the wine & cheese evenings. The fact that the roof terrace was simply that, a roof terrace and not a bar where you could purchase drink or snacks, it seemed a waste of space.
Beautiful room and service was great. Breakfast was excellent there was alot of noice outside my room on the 5th floor at 5am
All the options, wonderful breakfast and service
Everything. Manager, Chris was exceptional.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
The staff was friendly. The rooms were comfortable. The view was wonderful.
atmostphere was really fun. great buzz about the place every night. evening meal is amazing. cant think of anything at all
The location was superb. It was clean, quiet and very beautiful. None
Good location. Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
Location is excellent and our room was very good. Hotel design is contemporary and modern. The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
Location, comfort rooms, nice and supportive staff Breakfast was very limited - we are used on self service breakfast
Loved the room, they had all points I require to be totally happy. Luxury, cleanliness, location, friendly staff. Super!! Will love to stay their again. Thanks for the opportunity to try them out.
Fantastic location with excellent staff, our room was fantastic we received a free upgrade on check in. Hotel bar and restaurant are well worth visiting, the local suway is a 2 minute walk away.
The room was pretty clean, comfortable and nicely decorated. The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
Loved this hotel. Friendly, helpful, small enough to not get lost in and just be a number. Food was excellent and service was helpful and immediate. Would stay here again definitely.
Afternoon tea, furnishings, nice staff. I could leave my luggage after check out until I picked it up late afternoon. No
It had character There was a bar with a courtyard below my window, there was noise till 1:30 am. You could also hear the beds creaking!!!!
The name It was too noisy, especially on the 3rd floor...I Could hear very loud garbage trucks from about 3 am until 4:30 am----ugh!
The location was excellent, walking distance to 5th. and Empire State, just great.
The hotel's location, design and price. That breakfast wasn't include in the price.
full of character, felt like I was in NY and not just a boring, standard hotel room that could have been anywhere in the world. more hot water please, shower mid day only gave me warm water.
Nothing Stuff were not friendly
The art was was amazing, such a quirky hotel! location was very central, great value for money!
professional hotel staff; artistic interior design throughout the hotel; the location; the Birch cafe with great coffee and food and the common Library room. it would be great if hairdryers are available on demand for guests staying in dorms.
Good location for Maceys, Empire State Building and sightseeing tour buses.
The room was comfortable but no view. The location was convenient. The counter staff were rather aloof and totally inflexible with regards to the check in check out times.
The hotel has a very interesting interior design. It's confortable and welcoming. My only complaint would go to some amount of corridor noise, since the door and wall isolation is not that good.
Very central - good place in Manhattan! The hotel is too expensive for the comfort you get there. the rooms look like a youth-hostel also the sanitary-equipment but the hotel wants a price like a midclass-hotel! not OK!!!
Easy subway and walking distance to stores. Nice room. Noisy street traffic on Broadway. No decent mirror in room, bathroom had a TV built in, so wasn't useful, full length was in a dark corner.
Much roomier than expected for a Manhattan hotel, very clean and comfortable. A hotel service fee was tacked on at end of stay. This was an annoyance and I had to request staff remove the fee. They tried to tell me it was in the agreement, but I showed them my online receipt. They removed the charge right away, but it felt like this was a purposeful attempt and I'd bet many people don't even argue the charge.
Convenience, two blocks from the Metro. You can walk to Times Square. Bathroom was a bit cramped. No bacon for breakfast:(
Loved the bed and shower - memory foam mattress and a badass shower. Felt similar to a European hotel, smaller yet felt big enough. Great lighting, heating, and staff was great. Not much. Had a great stay!
The staff were excellent. Waiting a whole week to remove the obligatory room charge for incidentals not purchased. Stayed at the Liaison Capitol Hill in DC the following week and was not charged anything against my card at check in.
Location Construction at 3am Overpriced Didn't clean my room until 4pm one day
Great location and very hospitable and clean. It was a small space and when the air conditioner needed to be on, it would be incredibly loud.
Staff was extremely friendly and courteous.
Great location and staff was incredibly friendly. Rooms are rather small
Good prices. Clean and comfortable rooms which are a bit small but that is why you get the good price. Nice bathroom. Need a better sign on the street to help find the hotel. Block is not the nicest but lots of nice restaurants and other amenities nearby.
It was very convenient to all the things we wanted to do. Small place with a friendly staff. I was able to park on the street all weekend. I expect to pay ~$300/night, but this wasn't up to the fee. The pillows are undersized by about 1/3. The room layout made it hard to get to the window side of the bed. There was no mini fridge. The nice rainfall shower head had no way for height-challenged people to change its position. The toilet seats are cheap plastic. No electric outlet on one side of the bed, inexcusable in the day of "I charge my phone while I sleep." The lighting scheme, involving use of your room card in a slot and a pad of push button switches, is inscrutable.
We had a double/double room and it was had plenty of room and it was very clean and well presented.The staff on reception were very helpful and complimentary breakfast excellent to get you started for the day.Very well located for seeing the city without being very noisy.
The location and price of this hotel was excellent. Staff was very friendly and remained smiling in the face of adversity. The room was small, but clean with relatively new fixtures. The "free breakfast" is nothing more than coffee and pastry. It was good, but web sites should say "grab and go pastries and coffee." The front desk staff had to wear winter coats and use a space heater because the lobby was so cold. The hotel's internet was not working, so front desk staff had to improvise to process reservations. They did well and with good humor.
It was so central to everything-staff were extremely helpful-very comfortable, great bed, bathroom and TV. Easy start to the day having coffee and pastries! We'll be back-thank you again. Nothing
The MAve, or the Madison Avenue hotel, is above all "Efficient." And I mean this in the best way. I stayed in the Full size room, and there is NO wasted space, but at the same time it is entirely feasible. The bathrooms are relatively spacious and clean, with new faucets and amenities. The bed was EXCELLENT, and the pillows were great. The front desk employees were VERY friendly and welcoming, even when I arrived quite late in the evening. Check in and out was SIMPLE and easy. Location is SICK beyond compare, particularly for the price. Hot water took 5 minutes to arrive. Breakfast was kind of a joke, but it was free and I can't blame them for trying.
Awesome tv and music channels Nice bathroom. Comfy bed Size of the room itself was tiny.
The staff was really helpful, friendly and polite. It is well located. This hotel is very over rated here. They show themeselves as a design hotel in their pictures just because they have a red wall in the reception and some drawings on the staircase walls. The rooms are just white, plain with huge, ugly, brown furniture that takes up all the tiny space. The only light source in single rooms is a very bright white lamp on the roof. Not even a side table lamp. The shower has no door, just a glass panel that covers half the entrance, so every time you shower the whole bathroom floor gets wet, since you can't even regulate the intensity of the water. The place for having "breakfast" is a joke. It's just a tiny space with 4 chairs behind the reception and a table with some breads & coffee. Juice is charged apart.
close to my work place the room is size of king's bed
It was quiet The rooms were SO tiny and I had a bug in my bathroom so wasn't sure how clean it was. Housekeeping did a poor job in my opinion.
Our room was a nice size, had an awesomely comfortable King bed. Shower had power. Room got chilly but there was a window unit to fix that. The whole stay I did not hear one peep from any neighboring room. Street sounds of course but that is to be expected. Breakfast is like a circling of the vultures. The table tends to run out of stuff and people wait to pounce. But the quality of the coffee and pastries is worth a small wait.
Perfect hotel, really clean & confortable. The only weak point is that the windows insonorisation is not good.... you can hear a lot of noice from outside... taxis, alarms ,traffic ...
Central location, surrounded by good restaurants, friendly staff always willing to help and give advice
The bathroom only had one bar of soap, should have for sink and for shower. They advertise bathrobes but should know if one or two people are staying and have enough robes.