Best New York hotels near Chrysler Building
With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.
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Overall 8.9 Excellent
Based on 1,208 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Pretty hotel, rooms were clean, especially the tub. The staff was awesome. The location was great.
Excellent
8.0
Pros: The front desk staff and doorman were friendly and helpful, and the room was large by NYC standards. The hotel is on a quiet street, yet very close to Grand Central station. There are also relatively inexpensive restaurants close by for breakfast and lunch. I would definitely stay here again.
Okay
4.5
Excellent
9.3
Pros: The location can not be beat! The hotel is right next to the Chrysler building and Grand Central station. The front desk staff were very helpful and kind. The rooms are a great size for New York and very clean.
Excellent
9.3
Pros: Lovely quiet area very near to Grand Central Station. Exceptionally friendly staff and nothing was a problem for them. Hotel could do with modernization but on the whole, very clean and we really enjoyed our stay.
Excellent
10.0
Pros: Wonderful bed. Central location
Excellent
9.3
Pros: Comfortable and clean room, close to everything a tourist might want to visit.
Excellent
9.5
Pros: The beer in the pub. Bronx Pale Ale especially.
Excellent
10.0
Pros: Very comfortable bed,all good no complaints
Excellent
9.5
Pros: We explained that we where travelling as part of our honeymoon and they kindly upgraded us to a junior sweet, also gave us a bottle of champagne and chocolate covered strawberries on arrival, they couldn’t have been more helpful
Excellent
9.5
Pros: Great customer service, nice hotel room, welcoming people, just overall 5 star service
Excellent
10.0
Pros: Great location. Great bathroom. Great staff.
Details
Reviews
Overall 8.9 Excellent
Based on 1,208 reviews
Location
9.7
Service
9.4
Room
7.6
Bar
7.3
Breakfast
6.7
Food
6.2
WiFi
5.9
Value
5.4
Service
9.6
Location
9.5
Room
7.5
Breakfast
7.1
Comfort
6.6
Value
4.8
WiFi
3.9
Location
9.8
Service
9.4
Room
7.6
Bar
7.4
Value
5.6
Location
9.8
Service
9.6
Room
6.9
Comfort
6.5
Vibe
6.1
Service
9.3
Room
7.0
Comfort
6.9
10.0 Excellent
Pros: Pretty hotel, rooms were clean, especially the tub. The staff was awesome. The location was great.
Cons: I don’t have any dislikes. My only suggestion is a microwave in the room.
8.0 Excellent
Pros: The front desk staff and doorman were friendly and helpful, and the room was large by NYC standards. The hotel is on a quiet street, yet very close to Grand Central station. There are also relatively inexpensive restaurants close by for breakfast and lunch. I would definitely stay here again.
Cons: There was broken glass on the floor of the bathroom and dirt behind the bathroom door when we arrived. I cleaned up the broken glass (over the course of two days - I kept finding more pieces), and the dirt remained for the duration of our stay. Also, the shower curtain liner was too short to hang inside the tub, which meant that the bathroom floor was flooded whenever we showered. Not having free WiFi in this day and age is ridiculous!
4.5 Okay
Pros:
Cons: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.
9.3 Excellent
Pros: The location can not be beat! The hotel is right next to the Chrysler building and Grand Central station. The front desk staff were very helpful and kind. The rooms are a great size for New York and very clean.
Cons: You have to pay for wifi in your room. I believe it was something crazy like $15 for 24 hours.
9.3 Excellent
Pros: Lovely quiet area very near to Grand Central Station. Exceptionally friendly staff and nothing was a problem for them. Hotel could do with modernization but on the whole, very clean and we really enjoyed our stay.
Cons: Air conditioning systems really need updating, quite old and very noisy.
10.0 Excellent
Pros: Wonderful bed. Central location
Cons:
9.3 Excellent
Pros: Comfortable and clean room, close to everything a tourist might want to visit.
Cons:
9.5 Excellent
Pros: The beer in the pub. Bronx Pale Ale especially.
Cons: The sink and bathroom plugs in the bathrooms of both rooms we stayed in during our two visits didn’t fit properly. On the second stay I had to opt for a shower instead on a bath.
10.0 Excellent
Pros: Very comfortable bed,all good no complaints
Cons:
9.5 Excellent
Pros: We explained that we where travelling as part of our honeymoon and they kindly upgraded us to a junior sweet, also gave us a bottle of champagne and chocolate covered strawberries on arrival, they couldn’t have been more helpful
Cons:
9.5 Excellent
Pros: Great customer service, nice hotel room, welcoming people, just overall 5 star service
Cons: Nothing
10.0 Excellent
Pros: Great location. Great bathroom. Great staff.
Cons:
With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 2,882 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.3
Pros: The location was excellent! This was my first trip to NYC and the location was perfect for walking wherever I wanted to go and Grand Central Station was just around the corner when I didn't feel like walking. You have to use your room card to activate the elevator which made me feel safe as a woman traveling alone. The smart tv and the filtered water option, with bottles provided, were great. I also liked the snacks and terrace on the top floor. A wonderful way to start the day!
Excellent
10.0
Pros: Well thought out rooms, efficient staff.
Excellent
8.8
Pros: Room comfortable
Excellent
8.3
Pros: Staff was very helpful.bed was clean comfort. Bathroom is good.
Excellent
9.3
Pros: The living room on the 27th floor which provides Snacks, fruits free of charge .They also have happy hour (all you can drink wine at 5:00pm for free!!!). The water dispensers on every floor, complete with water bottles.Love it!!
Excellent
10.0
Pros: A delightful surprise by Grand Central Station, meant I had easy access to the whole of NYC - whether on foot to the main shopping areas and Central Park or in the other direction to The Whitney and the High Line. Some excellent places to eat also within easy walking distance... I recommend The Smith. I loved the 27th floor terrace and communal sitting room where it was easy to work, to relax and to enjoy the amazing views downtown. We were almost next to the Chrysler Building! All day coffee and tea a great bonus. A very welcoming, all embracing hotel. This was not my first stay at a Club Quarters Hotel, just my first in NYC. They all seem very friendly and have found an excellent balance to gear their services both to business clients and non business visitors. They are ecologically friendly with a water bottle filling station on each floor and reusable bottles! Lots of little friendly and helpful touches that all make for a happy stay.
Excellent
9.5
Pros: The easy atmosphere, position and accessible space on the terrasse 24/24
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Staff let us check in early for free so that was very unexpected and awesome. The snack bar on the 27th level was great for travelers in NYC! They also had reusable water bottles and refill stations on every floor which was probably the best feature of the hotel since we visited during a very warm summer week! The room was also very clean and the bed was quite comfortable.
Excellent
8.3
Pros: Clean, in the heart of Manhattans, free water at floors and coffee/snacks/fruit in the morning.
Excellent
10.0
Pros: The daily happy hour, the comfort of the Club living room on the 27th floor
Excellent
9.0
Pros: Great value considering the average price in Manhattan! The location was perfect for me to fulfill my work duty as well as spend free time in the evening in Manhattan.
Details
Reviews
Overall 8.8 Excellent
Based on 2,882 reviews
Bar
9.9
Location
9.6
Food
9.5
WiFi
9.4
Value
9.3
Service
9.2
Amenities
7.6
Room
7.5
Breakfast
5.0
Bar
9.9
Location
9.7
Value
9.6
Food
9.6
Service
9.1
Cleanliness
9.0
Amenities
7.7
Room
7.5
Food
9.6
Location
9.6
Service
9.4
Value
9.3
Amenities
7.6
Room
7.2
Breakfast
5.1
Food
9.6
Location
9.6
Value
9.5
Service
8.7
Room
7.7
Amenities
7.6
Location
9.6
Value
9.3
Service
8.9
Amenities
7.2
Vibe
7.1
Room
6.9
9.3 Excellent
Pros: The location was excellent! This was my first trip to NYC and the location was perfect for walking wherever I wanted to go and Grand Central Station was just around the corner when I didn't feel like walking. You have to use your room card to activate the elevator which made me feel safe as a woman traveling alone. The smart tv and the filtered water option, with bottles provided, were great. I also liked the snacks and terrace on the top floor. A wonderful way to start the day!
Cons: The air conditioning turns off automatically when you weren't in your room and while you're sleeping at night. The A/C is controlled by a motion sensor in the room and even though I asked several employees several times to NOT turn off my A/C when I wasn't in the room it never happened. I was in NYC during a heat wave and it was very frustrating after being out in a very hot city all day, I came back to a hot hotel room, which took a while to cool down.
10.0 Excellent
Pros: Well thought out rooms, efficient staff.
Cons: Rear-facing room with view of a dungeon. Was changed to a slightly better room the next day.
8.8 Excellent
Pros: Room comfortable
Cons: Bad Internet services
8.3 Excellent
Pros: Staff was very helpful.bed was clean comfort. Bathroom is good.
Cons: The trash in entrance
9.3 Excellent
Pros: The living room on the 27th floor which provides Snacks, fruits free of charge .They also have happy hour (all you can drink wine at 5:00pm for free!!!). The water dispensers on every floor, complete with water bottles.Love it!!
Cons:
10.0 Excellent
Pros: A delightful surprise by Grand Central Station, meant I had easy access to the whole of NYC - whether on foot to the main shopping areas and Central Park or in the other direction to The Whitney and the High Line. Some excellent places to eat also within easy walking distance... I recommend The Smith. I loved the 27th floor terrace and communal sitting room where it was easy to work, to relax and to enjoy the amazing views downtown. We were almost next to the Chrysler Building! All day coffee and tea a great bonus. A very welcoming, all embracing hotel. This was not my first stay at a Club Quarters Hotel, just my first in NYC. They all seem very friendly and have found an excellent balance to gear their services both to business clients and non business visitors. They are ecologically friendly with a water bottle filling station on each floor and reusable bottles! Lots of little friendly and helpful touches that all make for a happy stay.
Cons:
9.5 Excellent
Pros: The easy atmosphere, position and accessible space on the terrasse 24/24
Cons: There is no RAI amongst the television channels
8.0 Excellent
Pros: Location
Cons: Rooms
10.0 Excellent
Pros: Staff let us check in early for free so that was very unexpected and awesome. The snack bar on the 27th level was great for travelers in NYC! They also had reusable water bottles and refill stations on every floor which was probably the best feature of the hotel since we visited during a very warm summer week! The room was also very clean and the bed was quite comfortable.
Cons:
8.3 Excellent
Pros: Clean, in the heart of Manhattans, free water at floors and coffee/snacks/fruit in the morning.
Cons: Old style so not attractive at first sight, carpet in the room, a bit noisy bathroom.
10.0 Excellent
Pros: The daily happy hour, the comfort of the Club living room on the 27th floor
Cons:
9.0 Excellent
Pros: Great value considering the average price in Manhattan! The location was perfect for me to fulfill my work duty as well as spend free time in the evening in Manhattan.
Cons: It would have been better if a shower gown and slippers are offered, but without them, still it was fine!
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at The Tuscany - A St Giles Signature Hotel in New York (Midtown), you'll be within a 5-minute walk of 5th Avenue and Chrysler Building. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.8 Excellent
Based on 1,038 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.8
Pros: Big room., good location. That's it.
Excellent
9.5
Pros: Staff was fantastic. Couldn’t have been more helpful.
Excellent
8.0
Pros: The spaciousness and decor of the rooms, great value for the price
Good
6.8
Excellent
10.0
Pros: Great room. Staff was especially nice. Location was perfect.
Excellent
10.0
Pros: the woman at the front desk, Denise I believe, was just absolutely amazing. So helpful and friendly. a true professional. she was great!!
Excellent
10.0
Pros: Spacious room
Good
7.0
Pros: Not very accommodating despite lower occupancy,. No response to request for early arrival. Not accommodating mom request for hour late check out.
Excellent
10.0
Pros: Great location
Excellent
9.3
Pros: The room was very clean and confortable.
Excellent
10.0
Pros: The location was perfect from our arrival at Grand Central Station. The COST just to be in New York is CRAZY ridiculous! Taxed on everything in a million years I would never stay live in NYC. Especially since I hate TRUMP
Excellent
8.3
Pros: Staff was very helpful. Good location
Details
Reviews
Overall 8.8 Excellent
Based on 1,038 reviews
Location
9.7
WiFi
9.6
Wellness
9.2
Vibe
8.7
Comfort
8.6
Service
8.4
Room
8.2
Bar
6.3
Food
4.6
Breakfast
0.8
Location
9.8
Comfort
8.6
Service
8.2
Room
7.9
Cleanliness
6.8
Location
9.7
Room
7.2
6.8 Good
Pros: Big room., good location. That's it.
Cons: Very expensive considering other options and what you get for the money. "Property fee" is very high and mandatory even for one not using the facilities. No complimentary water bottles... Room is big, but old and not that clean. No Coffee machine in the room.
9.5 Excellent
Pros: Staff was fantastic. Couldn’t have been more helpful.
Cons: Large facilities fee was a surprise.
8.0 Excellent
Pros: The spaciousness and decor of the rooms, great value for the price
Cons: TV didn't work, no running water one day, breakfast here wasn't good, there's no room service, the bottom of my toilet was leaking, unattentive servers at the bar, no water in lobby, expensive facility fee when there are this many facility issues.
6.8 Good
Pros:
Cons: The room showed in the pictures when we booked the room was not the room we stayed in which was disappointing. The room we stayed in wasn’t even shown in any pictures.
10.0 Excellent
Pros: Great room. Staff was especially nice. Location was perfect.
Cons: Not a thing.
10.0 Excellent
Pros: the woman at the front desk, Denise I believe, was just absolutely amazing. So helpful and friendly. a true professional. she was great!!
Cons:
10.0 Excellent
Pros: Spacious room
Cons: Nothing
7.0 Good
Pros: Not very accommodating despite lower occupancy,. No response to request for early arrival. Not accommodating mom request for hour late check out.
Cons:
10.0 Excellent
Pros: Great location
Cons: Beds a bit smaller than expected (Small queens)
9.3 Excellent
Pros: The room was very clean and confortable.
Cons:
10.0 Excellent
Pros: The location was perfect from our arrival at Grand Central Station. The COST just to be in New York is CRAZY ridiculous! Taxed on everything in a million years I would never stay live in NYC. Especially since I hate TRUMP
Cons: The COST, the Traffic, and it being where Trump is from. However I LOVE how the Mayor makes up for that.
8.3 Excellent
Pros: Staff was very helpful. Good location
Cons: Lack of view
With a stay at The Tuscany - A St Giles Signature Hotel in New York (Midtown), you'll be within a 5-minute walk of 5th Avenue and Chrysler Building. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
MIDTOWN EAST HOTEL LOCATED STEPS AWAY FROM GRAND CENTRAL STATION At EVEN hotels, you can travel for business or leisure and stay on track to meet your health and fitness goals. Our Midtown East hotel location is a short walk from a variety of attractions, shopping, and dining to help you make the most of your visit. You can also travel to other parts of the city that never sleeps on foot or by train – we are located less than a half-mile to Grand Central Station. This Manhattan hotel is conveniently-located within walking distance from some of New York City’s most popular attractions including: Grand Central Station (0.3 miles), United Nations Visitor Centre (0.3 mi), Rockefeller Center (0.8 mi), Bryant Park (0.8 mi), Radio City Music Hall (0.9 mi), Empire State Building (1 mi), and the Museum of Modern Art (1.1 mi). Stay connected and share your experiences with free wi-fi access in your room or suite! High-speed internet is also available wirelessly in our Business Center and all public areas and meeting spaces. If you’re looking to enjoy a quick meal that’s healthy and convenient, check out our on-site café Cork & Kale for a variety of healthy eats, cocktails, and smoothies. Enjoy our Premium In-Room Sleep System. One of the best ways to recharge is staying in a restful environment. Each room includes natural fiber bedding to help relax you and maximize comfort while ensuring quality sleep during your stay.
Overall 8.7 Excellent
Based on 3,109 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Proximity to a meeting venue
Excellent
8.8
Pros: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.
Excellent
8.3
Pros: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.
Excellent
9.5
Pros: Love the yoga mats and pilate ball. Great to strech after a hard day of work!
Good
6.3
Pros: The location was great. We asked for privacy and they heard us
Okay
5.8
Excellent
10.0
Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great
Excellent
9.5
Pros: Spacious room, yoga mats and a vision board. The breakfast is outstanding.
Excellent
9.5
Pros: Cleanliness, location, staff
Excellent
10.0
Pros: Fun and modern with a great location and very cool lobby/patio area.
Excellent
9.3
Pros: Great location and nice food
Excellent
9.5
Pros: The staff was wonderful and helpful. We came at 700 am and they were able to find us a room immediately so we could rest after taking a long redeye flight. The room was very clean and quiet and the beds comfy.
Details
Reviews
Overall 8.7 Excellent
Based on 3,109 reviews
Location
9.7
Cleanliness
9.4
Vibe
9.4
Wellness
9.0
Room
8.0
Service
7.9
WiFi
7.9
Amenities
7.3
Breakfast
5.9
Location
9.9
Vibe
9.3
Cleanliness
9.3
Wellness
8.7
Service
7.6
Amenities
7.4
Room
7.4
Breakfast
5.7
Cleanliness
9.5
Location
9.5
Vibe
9.2
Wellness
8.5
Service
8.3
Room
7.5
Amenities
7.5
Breakfast
6.6
Location
9.8
Cleanliness
9.3
Vibe
9.2
Wellness
9.2
Room
7.8
Amenities
7.6
Service
7.5
Service
8.0
Room
7.7
Comfort
6.3
8.0 Excellent
Pros: Proximity to a meeting venue
Cons:
8.8 Excellent
Pros: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.
Cons:
8.3 Excellent
Pros: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.
Cons: I wasn’t aware of the gym that they had unfortunately. Although I could’ve found out somehow, but think reception could’ve let us know during check in. FYI, it’s located on the same floor as check in, at the back where the hotel’s mini dining area is.
9.5 Excellent
Pros: Love the yoga mats and pilate ball. Great to strech after a hard day of work!
Cons: High air conditioning, as usual in the IS but easy to turn off!
6.3 Good
Pros: The location was great. We asked for privacy and they heard us
Cons: The room was small. For the price I wished it was a little bigger
5.8 Okay
Pros:
Cons: They double charged me. The desk clerk was overwhelmed and could not assist me. He gave me the name and number of hotel management. I left two messages for them and they did not return my messages.
10.0 Excellent
Pros: Everything was perfect. It was modern, exceptionally clean, and the staff was helpful. For the price point it was great
Cons: The elevators could be faster
9.5 Excellent
Pros: Spacious room, yoga mats and a vision board. The breakfast is outstanding.
Cons:
9.5 Excellent
Pros: Cleanliness, location, staff
Cons: Bar closes too early. Beds were a little small.
10.0 Excellent
Pros: Fun and modern with a great location and very cool lobby/patio area.
Cons:
9.3 Excellent
Pros: Great location and nice food
Cons:
9.5 Excellent
Pros: The staff was wonderful and helpful. We came at 700 am and they were able to find us a room immediately so we could rest after taking a long redeye flight. The room was very clean and quiet and the beds comfy.
Cons: When traveling with others, it would have been nice to have a fan in the bathroom (if you know ow what I mean.). Also the elevators could be slow and/or full. We were on the 5th floor so we were able to take the stairs.
MIDTOWN EAST HOTEL LOCATED STEPS AWAY FROM GRAND CENTRAL STATION At EVEN hotels, you can travel for business or leisure and stay on track to meet your health and fitness goals. Our Midtown East hotel location is a short walk from a variety of attractions, shopping, and dining to help you make the most of your visit. You can also travel to other parts of the city that never sleeps on foot or by train – we are located less than a half-mile to Grand Central Station. This Manhattan hotel is conveniently-located within walking distance from some of New York City’s most popular attractions including: Grand Central Station (0.3 miles), United Nations Visitor Centre (0.3 mi), Rockefeller Center (0.8 mi), Bryant Park (0.8 mi), Radio City Music Hall (0.9 mi), Empire State Building (1 mi), and the Museum of Modern Art (1.1 mi). Stay connected and share your experiences with free wi-fi access in your room or suite! High-speed internet is also available wirelessly in our Business Center and all public areas and meeting spaces. If you’re looking to enjoy a quick meal that’s healthy and convenient, check out our on-site café Cork & Kale for a variety of healthy eats, cocktails, and smoothies. Enjoy our Premium In-Room Sleep System. One of the best ways to recharge is staying in a restful environment. Each room includes natural fiber bedding to help relax you and maximize comfort while ensuring quality sleep during your stay.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters
Overall 8.6 Excellent
Based on 9,964 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7.0
Pros: The location is great
Excellent
9.5
Pros: Friendliness of the staff and they always greeted you in French which I loved. Great location.
Excellent
10.0
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Excellent
9.5
Excellent
10.0
Pros: Location and easy access to main attractions
Excellent
9.3
Pros: Location was perfect! Right in the middle of everything!
Good
7.0
Pros: Location - cleanliness
Excellent
9.5
Pros: Comfortable bed Spacious Style
Excellent
10.0
Pros: Great property , great location , terrific staff , outstanding ambiance
Excellent
9.3
Pros: Quiet stay, excellent breakfast service. Very friendly check-in desk staff
Excellent
10.0
Pros: Great staff. Go the little extra to make your visit special
Excellent
8.0
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Details
Reviews
Overall 8.6 Excellent
Based on 9,964 reviews
Location
9.7
Service
8.9
Comfort
7.8
Room
7.6
Breakfast
7.3
WiFi
7.2
Wellness
4.3
Location
9.6
Service
8.8
Comfort
7.7
Room
7.5
Breakfast
7.4
WiFi
5.6
Wellness
4.7
Location
9.4
Service
8.9
Room
7.3
Breakfast
7.0
WiFi
6.1
Wellness
4.2
Location
9.8
Service
8.7
Breakfast
7.6
Room
7.3
WiFi
4.9
Location
9.7
Service
9.0
Comfort
8.2
Room
8.2
Breakfast
7.0
WiFi
5.8
7.0 Good
Pros: The location is great
Cons: The lobby with more light
9.5 Excellent
Pros: Friendliness of the staff and they always greeted you in French which I loved. Great location.
Cons:
10.0 Excellent
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Cons:
9.5 Excellent
Pros:
Cons: No top sheet. The down comforter was too warm for me so a sheet would have been nice
10.0 Excellent
Pros: Location and easy access to main attractions
Cons: Not much really all was fine
9.3 Excellent
Pros: Location was perfect! Right in the middle of everything!
Cons: Property was clean and staff was great!
7.0 Good
Pros: Location - cleanliness
Cons: Staff - very tough to deal with especially the receptionist ‘March’ I believe he had an issue dealing with non French speaking persons
9.5 Excellent
Pros: Comfortable bed Spacious Style
Cons: Room interiors starting to get a little worn, but not bad
10.0 Excellent
Pros: Great property , great location , terrific staff , outstanding ambiance
Cons:
9.3 Excellent
Pros: Quiet stay, excellent breakfast service. Very friendly check-in desk staff
Cons: Room view
10.0 Excellent
Pros: Great staff. Go the little extra to make your visit special
Cons:
8.0 Excellent
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Cons: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters
Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.
Overall 8.6 Excellent
Based on 4,261 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Very comfortable, what you’d expect from a luxury hotel
Excellent
10.0
Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again
Excellent
8.3
Pros: Great location. Very comfortable beds. Spotless rooms. reception service slow (always very busy with queues).
Excellent
9.5
Pros: Very welcoming and helpful staff. I ve stayed at this hotel several times and the service and the quality are very consistent
Good
6.8
Pros: Not a bad location. Grand entrance reception.
Good
6.8
Pros: I like the hotel the cleaning was perfect
Okay
5.8
Excellent
8.8
Pros: Clean
Excellent
10.0
Pros: Nice size room well appointed
Excellent
10.0
Pros: The updated rooms, amenities, and staff.
Excellent
8.8
Pros: I lost my personal towel at my room. All the staffs are trying to find it. I am looking forward to hearing from you about it.
Excellent
9.5
Pros: The cocktail lounge was lovely but the only main restaurant there. Very clean, excellent staff and good location.
Details
Reviews
Overall 8.6 Excellent
Based on 4,261 reviews
Location
9.6
Vibe
9.0
Cleanliness
8.6
Amenities
8.3
Room
8.1
Service
7.4
WiFi
7.3
Food
6.0
Breakfast
5.6
Value
4.0
Location
9.2
Cleanliness
8.9
Amenities
8.6
Room
7.8
Service
7.0
Food
5.9
Breakfast
5.8
Value
4.5
Location
9.4
Vibe
8.7
Room
8.2
Amenities
8.1
Service
7.4
Breakfast
6.0
Value
4.1
Location
9.7
Vibe
8.6
Service
7.8
Room
7.3
Location
9.6
Room
7.0
10.0 Excellent
Pros: Very comfortable, what you’d expect from a luxury hotel
Cons: Zero
10.0 Excellent
Pros: Everything! Location was perfect, room size was good and all hotel personnel were courteous. We visit NY once a year and will definitely stay here again
Cons: Nothing
8.3 Excellent
Pros: Great location. Very comfortable beds. Spotless rooms. reception service slow (always very busy with queues).
Cons:
9.5 Excellent
Pros: Very welcoming and helpful staff. I ve stayed at this hotel several times and the service and the quality are very consistent
Cons: There is nothing negative that I can say. It is all positive
6.8 Good
Pros: Not a bad location. Grand entrance reception.
Cons: Extremely dark room. Consistently long queues to the reception desk, which were understaffed. Staff seemed to be abrupt.
6.8 Good
Pros: I like the hotel the cleaning was perfect
Cons: I didn’t like the way they deal with stuff they make everything complicated, they are careless with the Guest Laundry they deny that you gave them the laundry, no one answers the front desk fast , I really had a bad experience , never going back there even if it’s the last hotel on earth
5.8 Okay
Pros:
Cons: Resort fee- we didn’t use any things of the resort and we paid on it anyway.
8.8 Excellent
Pros: Clean
Cons: Breakfast was bad
10.0 Excellent
Pros: Nice size room well appointed
Cons: No truly a top notch hotel for new york
10.0 Excellent
Pros: The updated rooms, amenities, and staff.
Cons:
8.8 Excellent
Pros: I lost my personal towel at my room. All the staffs are trying to find it. I am looking forward to hearing from you about it.
Cons:
9.5 Excellent
Pros: The cocktail lounge was lovely but the only main restaurant there. Very clean, excellent staff and good location.
Cons: Only one restaurant/ lounge. Didn’t find the concierge very helpful.
Since opening in 1926, the InterContinental New York Barclay has welcomed many guests to enjoy a luxurious experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, The Barclay became a notable railroad hotel built to service the men and women traveling to New York City. Today, after undergoing its most ambitious restoration, the Barclay continues to deliver its residential feel with modern comfort through its signature Federalist style decor.
With a stay at Iberostar 70 Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Overall 8.6 Excellent
Based on 2,946 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Pros: The area is very conveniently located by grand central
Excellent
9.0
Pros: I needed something printed when my iPhone battery went out. The manager let me send it to him. They saved the day for me.
Mediocre
2.5
Pros: Very bad rooms. Dated. Put real pictures of the hotels.
Excellent
9.5
Pros: There is an excellent hotel and the staff is very friendly , great location I highly recommended
Excellent
10.0
Pros: Location and it was beautiful with superb staff.
Excellent
8.0
Pros: The location near Grand Central Station right in Park Ave but on a quiet block.
Excellent
9.0
Pros: Room has a comfortable king-sized bed and a nice bathroom. Also, I like being near Grand Central for the very good food court there if one has to squeeze in a weirdly-timed quick meal. Also a big plus: NO RESORT FEE!
Excellent
10.0
Pros: Rooms are superb!
Excellent
10.0
Pros: The staff is always friendly and accommodating
Good
7.0
Pros: Good position, nice staff, fresh water in the lobby.
Good
7.0
Pros: Good location, just stayed here for 1 night though
Excellent
9.3
Pros: Great location in a quiet neighborhood not far from the touristy landmarks of Empire State and Times Square. Very close to mass transit and dining options on Lexington and Third. The staff was very friendly and quick to help with recommendations and tips for commutes to local destinations.
Details
Reviews
Overall 8.6 Excellent
Based on 2,946 reviews
Location
9.8
Service
9.2
Wellness
9.1
WiFi
8.1
Room
6.9
Comfort
6.1
Bar
4.6
Food
4.0
Breakfast
2.7
Location
10.0
Service
9.6
Value
7.7
WiFi
6.5
Room
5.9
Food
4.4
Location
9.8
Service
9.3
Room
7.3
Comfort
6.0
Food
3.9
Location
9.8
Service
9.3
Room
6.1
Location
9.8
Room
5.8
6.3 Good
Pros: The area is very conveniently located by grand central
Cons: The WiFi was not working for the whole duration of my stay, the walls are so thin impossible to sleep with noisy neighbors
9.0 Excellent
Pros: I needed something printed when my iPhone battery went out. The manager let me send it to him. They saved the day for me.
Cons: I had a problem with dry cleaning they sent out some stains did not come back from their vendor. I returned to the hotel at 6 pm and went down to the desk, the manager worked with me but the cleaner they used was already closed. They said they would void
2.5 Mediocre
Pros: Very bad rooms. Dated. Put real pictures of the hotels.
Cons: Everything.
9.5 Excellent
Pros: There is an excellent hotel and the staff is very friendly , great location I highly recommended
Cons: I don’t like the view of my room
10.0 Excellent
Pros: Location and it was beautiful with superb staff.
Cons: My sister in-laws sink and tub backed up.
8.0 Excellent
Pros: The location near Grand Central Station right in Park Ave but on a quiet block.
Cons: The room was lovely - a good and updated - but the bathroom could use a refresh.
9.0 Excellent
Pros: Room has a comfortable king-sized bed and a nice bathroom. Also, I like being near Grand Central for the very good food court there if one has to squeeze in a weirdly-timed quick meal. Also a big plus: NO RESORT FEE!
Cons: The room was too small to have a reading chair (though there was a long narrow desk/table with a swivel chair). That's the only reason for the 9's instead of 10's.
10.0 Excellent
Pros: Rooms are superb!
Cons: Bath was a little bit small
10.0 Excellent
Pros: The staff is always friendly and accommodating
Cons: Love the location and the rooms are comfortable and clean
7.0 Good
Pros: Good position, nice staff, fresh water in the lobby.
Cons: Small bathroom, some hair in the shower of the previous guests and not very well working bathroom door.
7.0 Good
Pros: Good location, just stayed here for 1 night though
Cons: It was unclear to me before booking how high the taxes would be for the hotel, so I was a bit shocked by the eventual price.
9.3 Excellent
Pros: Great location in a quiet neighborhood not far from the touristy landmarks of Empire State and Times Square. Very close to mass transit and dining options on Lexington and Third. The staff was very friendly and quick to help with recommendations and tips for commutes to local destinations.
Cons: Short on amenities, for instance no coffee makers in the rooms, a small lobby with no noticeable social events, and there is no longer a restaurant or bar on premise.
With a stay at Iberostar 70 Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Grand Central Terminal. Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.4 Excellent
Based on 6,165 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.5
Pros: High quality, Nice location, clean
Excellent
9.5
Pros: the security made it better most hotels don’t do that
Good
7.0
Pros: Beautiful views , clean room
Good
7.5
Pros: I booked for my boss and he expressed his disinterest in the hotel but he mentioned the overnight bellman was very courteous; along with the Hilton honors team
Excellent
9.5
Pros: The rooms were very neat, and beautiful views of new York city.
Poor
1.0
Good
7.5
Pros: the room is big
Excellent
9.0
Pros: Location, good size rooms, great view
Excellent
9.0
Pros: The views from my room window was amazing. The staff made you feel VERY welcome.
Good
7.5
Pros: The noom is big n comfortable!
Excellent
8.0
Pros: A great view of Roosevelt Island and a short walk from Grand Central station.
Excellent
9.3
Pros: The staff was warm, friendly and went out of their way to make my son's annual birthday trip to NYC amazing. They even put balloons, a card and a cupcake in our room to welcome him. It was greatly appreciated, Thank you. The hotel was a little far from everything we wanted to explore, but staying at this hotel was on my son's wish list. I was disappointed you have to pay for Wifi unless you're a honors member and no one offered to enroll us. So, we don't get the points for this stay. Also, direction's on how to operate the shower/toilet, where the pool and gym were located in the hotel, and a menu for room service in the room would've been extremely helpful. We had to take our showers using the hand held shower and it took forever to get the shampoo out. However, overall this hotel is wonderful and as wonderful as the staff was, we will stay there again.. Plus we figured out how to get the shower to work after taking our showers. . lol
Details
Reviews
Overall 8.4 Excellent
Based on 6,165 reviews
Location
9.0
Room
8.5
Comfort
7.8
Service
7.6
WiFi
5.2
Breakfast
5.1
Food
4.5
Value
4.0
Bar
2.5
Location
9.4
Room
8.4
Service
7.4
Breakfast
5.2
Value
4.6
Food
4.2
WiFi
3.6
Room
9.0
Location
8.7
Comfort
8.6
Service
7.9
Breakfast
5.1
Food
4.6
WiFi
4.1
Value
3.9
Location
8.9
Room
8.0
Comfort
7.9
Service
7.6
Value
3.6
Location
9.0
Room
7.7
Service
7.5
Comfort
7.5
WiFi
3.6
9.5 Excellent
Pros: High quality, Nice location, clean
Cons:
9.5 Excellent
Pros: the security made it better most hotels don’t do that
Cons: couple lights in the room were out\ missing bulbs
7.0 Good
Pros: Beautiful views , clean room
Cons: So noisy . You can hear everything next door . 16 euro per say for wifi.
7.5 Good
Pros: I booked for my boss and he expressed his disinterest in the hotel but he mentioned the overnight bellman was very courteous; along with the Hilton honors team
Cons: Upon checkin, my boss had to request robes, no mini bar, stains on the curtains, coffee machine spit out the smallest amount of coffee, and his card was authorized twice. Even after the card was authorized twice - No one apologized and management walked out as if they were doing him a favor; rather than fixing what was simply unacceptable. He was celebrating his birthday weekend and they didn’t offer him any form of room upgrade (he would’ve paid) Nothing small was sent to the room for him on the evening of his birthday ( Never heard of a hotel that doesn’t send at least something small to the room) The purpose of the trip was for pleasure but to scope out a place for his significant others family to stay for their upcoming wedding. He stayed previously at this hotel 2 years ago and it was great but things have definitely regressed in his eyes. As I mentioned that he was a CEO and on the board for multiple hospitality groups. I thought they would get things right for him but obviously they do not care
9.5 Excellent
Pros: The rooms were very neat, and beautiful views of new York city.
Cons: The staff were awesome, very friendly and warm , and kind.
1.0 Poor
Pros:
Cons: charge me for full bed and give me twin
7.5 Good
Pros: the room is big
Cons:
9.0 Excellent
Pros: Location, good size rooms, great view
Cons: Check in took a while
9.0 Excellent
Pros: The views from my room window was amazing. The staff made you feel VERY welcome.
Cons: Yes, a 25 - 30min walk from timesquare.
7.5 Good
Pros: The noom is big n comfortable!
Cons:
8.0 Excellent
Pros: A great view of Roosevelt Island and a short walk from Grand Central station.
Cons: Some maintenance issues that were not expected with the Hilton. They did make it right in the end.
9.3 Excellent
Pros: The staff was warm, friendly and went out of their way to make my son's annual birthday trip to NYC amazing. They even put balloons, a card and a cupcake in our room to welcome him. It was greatly appreciated, Thank you. The hotel was a little far from everything we wanted to explore, but staying at this hotel was on my son's wish list. I was disappointed you have to pay for Wifi unless you're a honors member and no one offered to enroll us. So, we don't get the points for this stay. Also, direction's on how to operate the shower/toilet, where the pool and gym were located in the hotel, and a menu for room service in the room would've been extremely helpful. We had to take our showers using the hand held shower and it took forever to get the shampoo out. However, overall this hotel is wonderful and as wonderful as the staff was, we will stay there again.. Plus we figured out how to get the shower to work after taking our showers. . lol
Cons: You have to pay for Wifi unless you're a honors member and no direction's on how to operate the shower/toilet, where the pool and gym are in the hotel, no room service menu in room.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
The Fifty Hotel & Suites is defined by its timeless modern architecture, artistically appointed interior décor, spacious spaces with residential amenities. The hotel’s eclectic room accommodations are suited for family gatherings and fitted like a business-ready living room — a place to meet, relax, and regroup in Midtown East.
The hotel’s eclectic room accommodations, including studios and suites with kitchens and terraces are suited for family gatherings and fitted like a business-ready living room. All with hand-selected furnishings and curated details at every corner.
The Club Room is your vantage point to the city where guests gather solo or with friends and family for Continental breakfast, wine hour and all-day coffee service and Wi-fi.
Overall 8.4 Excellent
Based on 4,571 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.3
Pros: Friendly staff, large rooms, excellent location and a very affordable price... real value for money...
Excellent
10.0
Excellent
10.0
Pros: Location, comfortable
Okay
5.8
Pros: Its location.
Excellent
9.5
Pros: Good Facilities, Excellent Location and Staff
Excellent
8.3
Good
7.0
Pros: The beds and pillows were really comfortable.
Excellent
10.0
Pros: Location. Very clean room
Good
7.0
Pros: Very clean. Good location between two subway stations.
Good
7.0
Pros: Most of the staff we encountered were very pleasant, although the presence of the doorman was intermittent. The lobby is small but pretty. The elevators are fast and reliable. My husband wanted a different pillow and a selection was provided. The beds were comfy and have nice linens and a comforter. The shower was nice. Of course the location-- midtown east-- is convenient to almost everything. We live on Long Island-- came in to spend time with out of town friends visiting our native city. We picked the hotel because it's 4 blocks from other friends they were able to stay with.
Excellent
9.3
Pros: I loved the neighborhood .. within minutes of Grand Central ... budget friendly as to accesssing essentials and restaurants...
Excellent
10.0
Pros: Love the room very spacious and comfortable !!
Details
Reviews
Overall 8.4 Excellent
Based on 4,571 reviews
Location
9.6
Service
8.2
WiFi
7.4
Room
7.1
Cleanliness
6.3
Food
5.5
Breakfast
4.8
Location
9.9
Service
8.9
Room
7.6
Comfort
7.1
Location
9.6
Service
7.6
Room
6.7
Value
6.1
Location
9.7
Service
7.5
Room
6.9
Cleanliness
6.7
Value
6.4
Room
6.5
9.3 Excellent
Pros: Friendly staff, large rooms, excellent location and a very affordable price... real value for money...
Cons: Perhaps adding a microwave to the rooms and some kitchen utensils like plates, forks or knives just in case someone would want to bring food home. Everything else was great.
10.0 Excellent
Pros:
Cons: The staff was sooo friendly!
10.0 Excellent
Pros: Location, comfortable
Cons:
5.8 Okay
Pros: Its location.
Cons: No upgrades was given when asked for a balcony/terrace. Also asked for a late check out which they did not acknowledge and wanted me out at 12pm when my flight was at 7pm.
9.5 Excellent
Pros: Good Facilities, Excellent Location and Staff
Cons: No USB connectos to charge phone and batteries
8.3 Excellent
Pros:
Cons: A bit too pricey
7.0 Good
Pros: The beds and pillows were really comfortable.
Cons: The quality of the service at the reception was really mediocre, they responded but without real interest for the visitor and not always willing to answer questions about directions in the city. The reception service of a 4star hotel should should engage much more with the travellers.
10.0 Excellent
Pros: Location. Very clean room
Cons: The mirror in the bathroom. It is far from the face so it is difficult to make up.
7.0 Good
Pros: Very clean. Good location between two subway stations.
Cons: Unexpected additional fees upon arrival. Small bathroom with no fan / vent to air it out. No centralized lighting system - only several lamps strewn throughout the room.
7.0 Good
Pros: Most of the staff we encountered were very pleasant, although the presence of the doorman was intermittent. The lobby is small but pretty. The elevators are fast and reliable. My husband wanted a different pillow and a selection was provided. The beds were comfy and have nice linens and a comforter. The shower was nice. Of course the location-- midtown east-- is convenient to almost everything. We live on Long Island-- came in to spend time with out of town friends visiting our native city. We picked the hotel because it's 4 blocks from other friends they were able to stay with.
Cons: The hotel, even on the 16th floor where our room was located, is very noisy- there should be double pain windows-- this is quite customary in lots of noisy cities and nice NYC apartments have these. The bathroom sink did not drain properly. The A/C fan was incredibly loud. On the plus side this helped block the street noise. There was no cheese or crackers or fruit etc with the included wine hour-- and no option to purchase food where the wine was served. Can't drink on an empty stomach. The bathroom amenities were sorely lacking-- no shower cap, no cotton balls or q-tips, no emory board. And most of all, no robes. There was a 10 dollar a day included allotment for shopping in the cupboard-- would have rather applied this to the room fees. We don't really need water for near 9 dollars. LOL NYC tap water is amongst the best in the world. We asked for a slightly late check out-- we just wanted one extra hour-- we could "maybe" get it, but there would be a charge. No other fine hotels do this-- as long as the hotel is not sold out, they usually will do you the curtesy. We went to breakfast and had the bellman hold our luggage, because we weren't sure if we'd make the noon deadline or not, but when we came back it was BEFORE noon and our room was already cleaned. So we used the bathroom, wiped the sink and counter down and dropped off the towel in the hallway so the maid (who'd just gone into another room and closed the door), would find it when she came out. Should have waited till after noon to clean our room.
9.3 Excellent
Pros: I loved the neighborhood .. within minutes of Grand Central ... budget friendly as to accesssing essentials and restaurants...
Cons:
10.0 Excellent
Pros: Love the room very spacious and comfortable !!
Cons:
The Fifty Hotel & Suites is defined by its timeless modern architecture, artistically appointed interior décor, spacious spaces with residential amenities. The hotel’s eclectic room accommodations are suited for family gatherings and fitted like a business-ready living room — a place to meet, relax, and regroup in Midtown East.
The hotel’s eclectic room accommodations, including studios and suites with kitchens and terraces are suited for family gatherings and fitted like a business-ready living room. All with hand-selected furnishings and curated details at every corner.
The Club Room is your vantage point to the city where guests gather solo or with friends and family for Continental breakfast, wine hour and all-day coffee service and Wi-fi.
With a stay at Seton Hotel, you'll be centrally located in New York, just a 3-minute walk from Chrysler Building and 5 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 2,531 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Room was super affordable,clean & comfortable. My room didn't have it's own bathroom, I shared one down the hall with other guests with similar rooms. If you've lived in barracks or a dorm, or grew up in a large family,this is a non-issue. Great place!
Excellent
8.8
Pros: Location
Excellent
10.0
Pros: Helpful employee Good share restroom with frequently cleaning Great location
Excellent
8.3
Pros: Location, practical.
Good
6.8
Pros: Clean. Attentive staff. Location.
Excellent
8.3
Pros: The location was amazing; very close to Grand Central Station and walking distance to Times Square and Bryant Park. Shops and restaurants were close as well.
Excellent
10.0
Pros: Best VFM I ever found in NYC. Beutiful hotel Clean Staff is lovely and helpful Amazing location
Excellent
8.3
Pros: The location is perfect, close to centre and not too noisy and busy at same time. Staff is friendly and very helpful. Bathroom is clean. Discount for parking nearby.
Excellent
10.0
Pros: I loved the location. It was near Grand Central Terminal and the subway. Many restaurants are nearby. I liked the room decor. And it was sparkly clean. The bathroom nicely done. I had a view of the street, I enjoyed that. I stayed for 9 days and had a trememdous time.
Excellent
9.7
Pros: My boyfriend and I stayed at the Seton Hotel for our night in Manhattan. It was very clean and safe. The staff was very friendly and helpful. The room was perfect for our needs; a little small but still lovely. Everything was updated and very clean. It would’ve been even better if the price was a little lower. We would definelty stay here again.
Excellent
10.0
Pros: Everything is super clean, the staff is very nice and the common areas are good as well. The location is great, near to Grand Central, so it’s connected to most subway lines.
Good
7.5
Pros: Fantastic position and very spacious room
Details
Reviews
Overall 8.4 Excellent
Based on 2,531 reviews
Location
9.7
Service
9.2
Cleanliness
8.9
WiFi
8.9
Value
8.5
Room
6.3
Bar
5.0
Comfort
4.1
Breakfast
3.3
Location
9.5
Service
9.4
Cleanliness
9.2
Value
8.7
Room
5.5
Comfort
3.5
Location
9.6
Service
9.3
Room
6.4
Comfort
4.5
Location
9.8
Service
9.0
Value
8.8
Vibe
7.0
Room
6.2
Amenities
5.5
Comfort
4.6
Location
9.5
Service
8.9
Room
6.0
Comfort
4.3
8.0 Excellent
Pros: Room was super affordable,clean & comfortable. My room didn't have it's own bathroom, I shared one down the hall with other guests with similar rooms. If you've lived in barracks or a dorm, or grew up in a large family,this is a non-issue. Great place!
Cons:
8.8 Excellent
Pros: Location
Cons: Loudy air conditioning
10.0 Excellent
Pros: Helpful employee Good share restroom with frequently cleaning Great location
Cons:
8.3 Excellent
Pros: Location, practical.
Cons: The bed sheets were old and not too clean. Better bedding would have been great.
6.8 Good
Pros: Clean. Attentive staff. Location.
Cons: Rooms are very small. Spartan furnishings. No in-room coffee and only limited coffee available in lobby (3 hours each AM).
8.3 Excellent
Pros: The location was amazing; very close to Grand Central Station and walking distance to Times Square and Bryant Park. Shops and restaurants were close as well.
Cons: The bed was very small which wasn't too comfortable seeing as I was sharing the bed. Also, there was free coffee only between 7 and 11 am.
10.0 Excellent
Pros: Best VFM I ever found in NYC. Beutiful hotel Clean Staff is lovely and helpful Amazing location
Cons:
8.3 Excellent
Pros: The location is perfect, close to centre and not too noisy and busy at same time. Staff is friendly and very helpful. Bathroom is clean. Discount for parking nearby.
Cons: No fridge, tea or coffee facilities in the rooms.
10.0 Excellent
Pros: I loved the location. It was near Grand Central Terminal and the subway. Many restaurants are nearby. I liked the room decor. And it was sparkly clean. The bathroom nicely done. I had a view of the street, I enjoyed that. I stayed for 9 days and had a trememdous time.
Cons: The room was small. They had a hard key that you had to leave at the front desk.
9.7 Excellent
Pros: My boyfriend and I stayed at the Seton Hotel for our night in Manhattan. It was very clean and safe. The staff was very friendly and helpful. The room was perfect for our needs; a little small but still lovely. Everything was updated and very clean. It would’ve been even better if the price was a little lower. We would definelty stay here again.
Cons: A little overpriced, but great quality.
10.0 Excellent
Pros: Everything is super clean, the staff is very nice and the common areas are good as well. The location is great, near to Grand Central, so it’s connected to most subway lines.
Cons: Maybe they should consider having small refrigerators in the rooms, like the one they put the milk in the mornings in the Visitors’ Center.
7.5 Good
Pros: Fantastic position and very spacious room
Cons: Despite paid for a king room this was at the first floor with not view (against a wall) and a bit too loud (people coming into reception, walking down the corridor whilst chatting). However, it was a good value for the money and the downsides were not unbearable. One think a bit weird was when we were buying bottle of water at the reception desk, the price varied based on who was selling the water...it would have been a lot more professional to set a price and keep it
With a stay at Seton Hotel, you'll be centrally located in New York, just a 3-minute walk from Chrysler Building and 5 minutes by foot from 5th Avenue. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Pod 39 is located in the Murray Hill / Midtown East neighborhood of Manhattan. We are close to all of the action but away from the hustle and bustle. Were just steps from Grand Central Terminal and five subway lines that will transport you all over New York City. We are also a hop, skip and a jump away from Times Square, Bryant Park, the Empire State Building, and the United Nations Headquarters.
Overall 8.3 Excellent
Based on 10,329 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.0
Pros: Great location, friendly staff, reasonable price.
Excellent
8.3
Pros: Locations ✌ and the Rooftop
Okay
4.5
Pros: Localisation in Manhattan
Okay
5.0
Pros: Rooftop bar was nice. Staff was very nice.
Good
6.3
Excellent
10.0
Pros: Good place, near from centre , clean, friendly staff
Excellent
9.0
Pros: Staff was excellent very friendly.
Good
7.5
Pros: Nice rooms and design, great location
Excellent
9.3
Pros: The staff, the room (although it was small but it was very well organized and more than enough for few nights) and especially the rooftop!!
Excellent
10.0
Pros: Good location, good price, you can go new york public library, which Carry took a wedding at ‘SEX and the CITY’ movie, in ten minutes.
Excellent
9.5
Pros: Common areas and location in NYC are excellent. Staff is cordial and helpful. Great for an NYC vacation on the go.
Good
7.5
Pros: The rooftop is amazing.
Details
Reviews
Overall 8.3 Excellent
Based on 10,329 reviews
Location
9.7
WiFi
9.1
Vibe
8.7
Service
8.7
Bar
8.4
Room
6.0
Breakfast
5.2
Comfort
3.2
Location
9.6
Bar
8.7
Service
8.5
Vibe
8.1
WiFi
8.1
Breakfast
5.7
Room
5.4
Comfort
3.0
Location
9.4
Vibe
8.8
Service
8.2
Bar
7.9
Room
6.3
Breakfast
5.0
Comfort
2.9
Location
9.8
Service
9.2
Vibe
8.4
Room
6.4
Comfort
3.5
Location
9.4
Cleanliness
8.9
Service
8.8
Vibe
8.5
Bar
8.1
Food
8.0
Amenities
6.8
Room
5.5
Breakfast
5.1
Comfort
2.9
9.0 Excellent
Pros: Great location, friendly staff, reasonable price.
Cons: I knew this would be an extremely small room and it was. It's not that I didn't like it, but people should be clear about what they're getting. For one person, it's fine. Two would have to negotiate who is moving when, and someone would have the top bunk
8.3 Excellent
Pros: Locations ✌ and the Rooftop
Cons: Nothing - the rooms are too tiny but that's New York ☺ for a solo traveler a double room is ok ✌- sometimes too noisy
4.5 Okay
Pros: Localisation in Manhattan
Cons: Our stay was awful. First, room is veeery tiny, not even enough space to keep a luggage open. Then, the bedroom and bathroom are only separated by a glass. No intimacy at all. View was on a brick building not far away, not very nice. And last but not least, the air conditioner from the room below made our whole room vibrate all the time. Impossible to sleep and huge headaches. Really an awful experience, I do not understand the positive reviews and will definitely never come back.
5.0 Okay
Pros: Rooftop bar was nice. Staff was very nice.
Cons: Hotel charged me an additional hotel fee but my reservation stated there would not any additional fees. Waiting to see if my card is refunded on my statement.
6.3 Good
Pros:
Cons: It's time for this Pod to get upgraded (or lower the prices) - hot water issues. Times Square Pod is much better. Having the elevator guy for the roof top bar ask aggressively "are you a guest" to use the roof top area due to crowds of non guests is super annoying, I mean, what is the "resort fee" for then. This used to be a gem of hotel and rooftop, now the word is out, and its terrible. Head to Times Square Pod. Management - your entire property needs an upgrade (facilities and staff).
10.0 Excellent
Pros: Good place, near from centre , clean, friendly staff
Cons:
9.0 Excellent
Pros: Staff was excellent very friendly.
Cons: I had no outside View and the room was very small.
7.5 Good
Pros: Nice rooms and design, great location
Cons: I could not sleep well at all. I asked specifically and in advance for a quiet room. The woman at the reception confirmed it would be, I was quite ill when I came in so needed to sleep. I was given one next to the elevator....the rooms are iffy in terms of sound proofing. So I could hear the elevator and rowdy guests until late at night. The most expensive non sleeping night I have had in years. Otherwise the hostel would be fine.
9.3 Excellent
Pros: The staff, the room (although it was small but it was very well organized and more than enough for few nights) and especially the rooftop!!
Cons: The location is perfect for visiting NY during the day, but in the night is not a very active area.
10.0 Excellent
Pros: Good location, good price, you can go new york public library, which Carry took a wedding at ‘SEX and the CITY’ movie, in ten minutes.
Cons: If gym might be there, I’ll be happy. But It’ OK.
9.5 Excellent
Pros: Common areas and location in NYC are excellent. Staff is cordial and helpful. Great for an NYC vacation on the go.
Cons: The walls are particularly thin between rooms and inside each room, so it lacks typical hotel volume privacy. The furniture in each room is essentially dormitory room furniture, which isn’t clear from the pictures.
7.5 Good
Pros: The rooftop is amazing.
Cons: The fan in the shower room couldn’t be turned off.
Pod 39 is located in the Murray Hill / Midtown East neighborhood of Manhattan. We are close to all of the action but away from the hustle and bustle. Were just steps from Grand Central Terminal and five subway lines that will transport you all over New York City. We are also a hop, skip and a jump away from Times Square, Bryant Park, the Empire State Building, and the United Nations Headquarters.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.3 Excellent
Based on 4,880 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: The staff was pleasant and professional. Bed was comfortable and the room was clean.
Excellent
9.3
Pros: Friendly staff, nice rooms and good amenities close by ie Starbucks and eateries also very close to Grand Centre Station, Madison Avenue and 5th Avenue and not too far to walk to Central Park.
Excellent
8.8
Pros: Great location and staff was very pleasant! The room and property was pretty clean minus shower head (see below)
Excellent
10.0
Pros: Great location, a 12 minute walk to Times Square. One of the cleanest hotels we have stayed in. Housekeeping very helpful.
Good
6.3
Pros: not bad , can be much better
Excellent
8.0
Good
7.0
Pros: Lobby and staff
Excellent
8.0
Pros: The decor and cleanliness were better than expected
Excellent
9.5
Pros: Great location, hotel with Long history. Close to grand central station. Easy to travel around to explore the city. Courteous and helpful staff especially male staff who helped us to hail a cab to the airport and made sure that we were not overcharged
Excellent
10.0
Pros: The room was well kept and cleaned by staff who looked and acted polite and professional. The breakfast was fantastic and the receptionists were so polite, friendly and ready to serve with a smile!
Excellent
10.0
Pros: Loved the room; quietness; barcvoucher
Good
6.3
Pros: Nothin really
Details
Reviews
Overall 8.3 Excellent
Based on 4,880 reviews
Location
9.7
Wellness
8.8
Vibe
8.8
WiFi
8.6
Service
8.1
Amenities
7.8
Room
5.8
Food
5.5
Breakfast
5.1
Comfort
3.5
Location
9.7
Amenities
8.2
Service
8.1
Bar
6.6
Breakfast
5.8
Room
5.8
Food
5.6
Comfort
3.8
Location
9.7
Service
9.0
Vibe
8.8
Amenities
8.2
Food
6.2
Room
5.7
Comfort
3.5
Location
9.8
Service
7.6
Room
4.6
Comfort
3.2
Location
9.6
Service
8.4
Vibe
8.3
Room
5.1
Comfort
3.7
7.5 Good
Pros: The staff was pleasant and professional. Bed was comfortable and the room was clean.
Cons: The room wasn’t ready upon arrival. The front desk never answered the phone. Although we requested a wake up call it never occurred.
9.3 Excellent
Pros: Friendly staff, nice rooms and good amenities close by ie Starbucks and eateries also very close to Grand Centre Station, Madison Avenue and 5th Avenue and not too far to walk to Central Park.
Cons: Had to wait a long time for our room as it wasn’t ready, it was a very busy Friday.
8.8 Excellent
Pros: Great location and staff was very pleasant! The room and property was pretty clean minus shower head (see below)
Cons: The shower head looked like it had never been cleaned! Black stuff was coming down when my son showered and it wasn’t until I actually looked at the shower head and it was covered with mold! I used a rag to clean it off bc I wasn’t showering under that and showed it to the front desk. They gave me a credit by waiving the resort fee of $25! As a Marriott reward member and American Express platinum holder you would’ve thought s little more discount would’ve been given! Overall, I’d stay there again however I’d check the shower head first!
10.0 Excellent
Pros: Great location, a 12 minute walk to Times Square. One of the cleanest hotels we have stayed in. Housekeeping very helpful.
Cons:
6.3 Good
Pros: not bad , can be much better
Cons: no wardrobes in the room . The room size is not small at all, however it should at least have a small luggage table , I had to open my bag on the floor during my entire stay which is really annoying
8.0 Excellent
Pros:
Cons: Check in wait time. They said they would text when our room was ready and that did not happen.
7.0 Good
Pros: Lobby and staff
Cons: Room was loud from aircon and elevator. Tub paint was peeling.
8.0 Excellent
Pros: The decor and cleanliness were better than expected
Cons: Location
9.5 Excellent
Pros: Great location, hotel with Long history. Close to grand central station. Easy to travel around to explore the city. Courteous and helpful staff especially male staff who helped us to hail a cab to the airport and made sure that we were not overcharged
Cons: City tax included 30 usd laundry credits/day and 20 usd beverage credits at the bar. Which was a nice touch. But could be more clear about the credits usage that unused credits will be credited back to guest. If this was known earlier, may not have used laundry service
10.0 Excellent
Pros: The room was well kept and cleaned by staff who looked and acted polite and professional. The breakfast was fantastic and the receptionists were so polite, friendly and ready to serve with a smile!
Cons:
10.0 Excellent
Pros: Loved the room; quietness; barcvoucher
Cons:
6.3 Good
Pros: Nothin really
Cons: Price and size of room
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Shaping the future of Hospitality in the spirit of the past, the City Club Hotel combines the scale and tradition of a private club with the first-rate services and amenities of a modern luxury hotel. Located near the Theater District on vibrant West 44th Street between Fifth and Sixth Avenue and Avenue of the Americas, it offers the neighborhood and city nothing less than an urban cultural oasis for the refined traveler. Dating from 1904, and nestled on the citys Club Row. The nine-story, 65-room hotels discrete, elegant faade is in harmony with prestigious neighbors like the Harvard and Penn Clubs. The hotels interior designer, Jeffrey Bilhuber, puts emphasis on comfort and luxury is evident in every facet of the hotel, whose guest rooms feature wall coverings simulating hand drawn plaster, Honduran mahogany, Frette bed linens, and down feather beds. All accommodations contain chocolate marble and chrome bathrooms offering Co Bigelow bath products. Db Bistro Moderne, from award-winning chef Daniel Boulud, is situated in the hotel lobby. The eatery serves its sought after French-American fare for breakfast, lunch and dinner, whilst also providing room service to hotel guests.
Overall 8.3 Excellent
Based on 1,872 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: Good size room, nice bathroom w great shower. The staff were all pleasant n helpful. Very convenient location. Many areas of interest nearby, along w many choices for restaurants.
Excellent
8.3
Pros: Location, location, location.
Good
7.4
Good
7.5
Excellent
8.0
Pros: The location is great but the reception staff that we spoke to didn’t have local knowledge - luckily there is Google so we could work it out ourselves! The room was clean and the beds were comfy.
Excellent
10.0
Pros: Quiet, clean, spacious.
Excellent
8.3
Pros: Perfect size room for myself and my 2 boys. Chocolate chip cookies each night were a bonus. Always had hot water for a shower. Staff was always friendly and I like the checkout time of noon. Great central location to walk to multiple sights.
Excellent
8.0
Pros: The staff were very kind. The bathroom was nice and large for NYC.
Excellent
9.5
Pros: Clean great location
Excellent
9.5
Pros: Great location! Close to everything I needed. Super comfortable bed!!! Very friendly and accommodating staff. The turn down service cookies were the best chocolate chip cookies I’ve ever had! The room was clean and at a very comfortable temperature on arrival. I like the positioning of the mini bar behind the painting mostly because I had my child with me, but also because it was really neat!
Good
7.5
Pros: Location convenient, service of staff is good .
Excellent
8.0
Pros: Location near time square.
Details
Reviews
Overall 8.3 Excellent
Based on 1,872 reviews
Location
9.8
Service
9.1
Food
8.9
Room
6.2
WiFi
5.8
Comfort
5.1
Breakfast
4.9
Vibe
4.5
Wellness
3.6
Amenities
2.3
Location
10.0
Service
9.5
Food
8.9
Cleanliness
6.4
Room
6.4
Comfort
5.3
Breakfast
5.1
Vibe
4.2
Amenities
2.4
Location
9.8
Service
9.3
Room
5.9
Comfort
5.1
Vibe
3.3
Amenities
2.1
Location
9.8
Service
9.3
Room
5.2
Comfort
4.6
10.0 Excellent
Pros: Good size room, nice bathroom w great shower. The staff were all pleasant n helpful. Very convenient location. Many areas of interest nearby, along w many choices for restaurants.
Cons:
8.3 Excellent
Pros: Location, location, location.
Cons: Bathroom was not properly cleaned. Just outside my bedroom there was stuff from the hotel clustered totally exposed, which gives guest a bad impression. The extra bed we asked for (I was traveling with a kid) was really narrow.
7.4 Good
Pros:
Cons: City club needs a bit of facelift in rooms. Wallpaper needs to be replaced . In our room seemed like water marks on wall and ceiling were caused by leaked sprinkler.
7.5 Good
Pros:
Cons: It was advertise that the room had a terrace. It was barely a balcony. The picture of the so called terrace was inaccurate and not a true reflection. I therefore thoought the room was way overpriced. Decor and carpets were also a bit shabby.
8.0 Excellent
Pros: The location is great but the reception staff that we spoke to didn’t have local knowledge - luckily there is Google so we could work it out ourselves! The room was clean and the beds were comfy.
Cons: The reception staff had limited local knowledge.
10.0 Excellent
Pros: Quiet, clean, spacious.
Cons: No.
8.3 Excellent
Pros: Perfect size room for myself and my 2 boys. Chocolate chip cookies each night were a bonus. Always had hot water for a shower. Staff was always friendly and I like the checkout time of noon. Great central location to walk to multiple sights.
Cons: A refrigerator or ice machine would be nice but wasn’t a must. We enjoyed our stay except for 2 things. First, we could smell cigarette smoke on the floor when the cleaning people came each day. Two of the hand towels we were left one day reeked of smoke. Made me wonder if the were actually clean?? Second, our room I’m assuming was wheelchair accessible, which meant that water went all over the bathroom floor in front of the shower opening and the sink. No angled shower tile floor to aid in draining.
8.0 Excellent
Pros: The staff were very kind. The bathroom was nice and large for NYC.
Cons:
9.5 Excellent
Pros: Clean great location
Cons:
9.5 Excellent
Pros: Great location! Close to everything I needed. Super comfortable bed!!! Very friendly and accommodating staff. The turn down service cookies were the best chocolate chip cookies I’ve ever had! The room was clean and at a very comfortable temperature on arrival. I like the positioning of the mini bar behind the painting mostly because I had my child with me, but also because it was really neat!
Cons: There was a few old stains on the pillow case, nothing major. I wish it would have had a bath tub like the pictures I saw but the shower was still good.
7.5 Good
Pros: Location convenient, service of staff is good .
Cons: No tea or coffee makers and cups provided . Have to ask staff for hot water and cups .
8.0 Excellent
Pros: Location near time square.
Cons: No flexible time check out.
Shaping the future of Hospitality in the spirit of the past, the City Club Hotel combines the scale and tradition of a private club with the first-rate services and amenities of a modern luxury hotel. Located near the Theater District on vibrant West 44th Street between Fifth and Sixth Avenue and Avenue of the Americas, it offers the neighborhood and city nothing less than an urban cultural oasis for the refined traveler. Dating from 1904, and nestled on the citys Club Row. The nine-story, 65-room hotels discrete, elegant faade is in harmony with prestigious neighbors like the Harvard and Penn Clubs. The hotels interior designer, Jeffrey Bilhuber, puts emphasis on comfort and luxury is evident in every facet of the hotel, whose guest rooms feature wall coverings simulating hand drawn plaster, Honduran mahogany, Frette bed linens, and down feather beds. All accommodations contain chocolate marble and chrome bathrooms offering Co Bigelow bath products. Db Bistro Moderne, from award-winning chef Daniel Boulud, is situated in the hotel lobby. The eatery serves its sought after French-American fare for breakfast, lunch and dinner, whilst also providing room service to hotel guests.
Newly Renovated! Shelburne Hotel & Suites by Affinia exudes warm-tones and a homey common area. With 325 guest rooms on-site dining at Rare Bar and Grill a seasonal rooftop lounge with panoramic views and a bike program this boutique hotel is the perfect escape on the east side. Shelburne Hotel & Suites by Affinia is just a few blocks from Grand Central Station and The Chrysler Building for added convenience. Shelburne Hotel & Suites by Affinia's 1275 square feet of versatile and technologically advanced multi-use event space is ideal for business meetings in Manhattan - accommodating groups up to 90 guests. Perfect for corporate events - social gatherings - executive and boardroom meetings. Theres also plenty of room to mix and mingle at its seasonal rooftop bar - Rare View.
Overall 8.2 Excellent
Based on 4,452 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Great location, large room, good size fridge, plenty of local facilities.
Excellent
10.0
Pros: Staff, rooftop
Excellent
9.3
Pros: The rooftop bar is fabulous. Wine in the lobby was a lot of fun and nice after a long day touring the city.
Excellent
10.0
Pros: Room was far superior than we expected for the price we paid
Good
7.0
Pros: The location, spacious flat, comfortable beds, nice personnel
Excellent
8.0
Pros: Great location to explore from,
Excellent
10.0
Pros: Close to everything. Staff was very friendly and always helpful.
Excellent
10.0
Pros: Excellent Experience. Was perfect area to walk to NYU Hospital. We had a new grandchild....and even got congratulations on check out from front desk!!
Okay
5.8
Pros: Close to many restaurants and attractions. Walking distance from Empire State Building & central station
Excellent
10.0
Pros: I have stayed here before and find it’s good value. Encouraged other friends to stay here last night so I’m actually responsible for your booking 3 rooms last night. Of course I’ll return. Great mattress, by the way.
Excellent
8.8
Pros: Large Room, great roof terrace & staff. Really great stay.
Excellent
10.0
Pros: Excellent location friendly staff and excellent room
Details
Reviews
Overall 8.2 Excellent
Based on 4,452 reviews
Location
9.5
Service
8.3
Room
7.1
WiFi
7.0
Vibe
5.8
Cleanliness
5.5
Amenities
5.1
Breakfast
4.9
Location
9.6
Service
8.7
Comfort
8.3
Room
7.2
Food
6.1
Vibe
5.1
Amenities
4.8
Cleanliness
4.5
Location
9.6
Service
8.6
Bar
8.4
Room
7.1
Cleanliness
6.1
Vibe
5.7
Location
9.6
Service
7.8
Room
6.9
Value
5.8
Cleanliness
5.6
Vibe
5.3
Room
6.8
8.3 Excellent
Pros: Great location, large room, good size fridge, plenty of local facilities.
Cons: On arrival the info passed on by staff didn't cover all of the facilities or fully explain the daily hotel fee (wifi, food cupboard etc). Under 21s were not allowed on the roof bar to take in the views and photos. Basic kitchenette didn't have cutlery or enough glasses for 4 people.
10.0 Excellent
Pros: Staff, rooftop
Cons:
9.3 Excellent
Pros: The rooftop bar is fabulous. Wine in the lobby was a lot of fun and nice after a long day touring the city.
Cons: Liked everything. No complaints. Our room was also very nice, lots of room and quiet.
10.0 Excellent
Pros: Room was far superior than we expected for the price we paid
Cons: Kitchen facilty is offered in the room for 4 people. But only 2 mugs provided and no plates, bowls or cutlery. But did not detract from our stay.
7.0 Good
Pros: The location, spacious flat, comfortable beds, nice personnel
Cons: Impossible to sleep in the sofa bed , so uncomfortable Elevator carpet was old and dirty
8.0 Excellent
Pros: Great location to explore from,
Cons:
10.0 Excellent
Pros: Close to everything. Staff was very friendly and always helpful.
Cons: $70/night to park. But hey, it IS NYC.
10.0 Excellent
Pros: Excellent Experience. Was perfect area to walk to NYU Hospital. We had a new grandchild....and even got congratulations on check out from front desk!!
Cons:
5.8 Okay
Pros: Close to many restaurants and attractions. Walking distance from Empire State Building & central station
Cons: The room was nice, no view at all but what bother me the most was the smell of the restroom. It smelled like a dirty mop. The housekeeping did nothing but the beds and took out the trash. Bathroom Sinks were left dirty and the smell continued. They combined our luggage with someone else’s luggage and only brought half of our stuff. I told the guy those were not our bags he instantly got an attitude and kept asking over and over ‘’are you sure these are not your bags? That’s the number you gave me’’ he asked this same question 3 times..... I think I know what bags I have. He then had me follow him to the storage room to look for our bags, found them BUT we had to carry them back up because he didn’t offer to bring them up for us. So annoying. Also the restaurant inside the hotel is pricey and food was not meeting their prices, but then again it’s NY
10.0 Excellent
Pros: I have stayed here before and find it’s good value. Encouraged other friends to stay here last night so I’m actually responsible for your booking 3 rooms last night. Of course I’ll return. Great mattress, by the way.
Cons:
8.8 Excellent
Pros: Large Room, great roof terrace & staff. Really great stay.
Cons: Skirting in room did need dusting.
10.0 Excellent
Pros: Excellent location friendly staff and excellent room
Cons: That they do not give spetial rates to whom use the hotel frequently O have a son that studied in NY and like to come visit more frequently
Newly Renovated! Shelburne Hotel & Suites by Affinia exudes warm-tones and a homey common area. With 325 guest rooms on-site dining at Rare Bar and Grill a seasonal rooftop lounge with panoramic views and a bike program this boutique hotel is the perfect escape on the east side. Shelburne Hotel & Suites by Affinia is just a few blocks from Grand Central Station and The Chrysler Building for added convenience. Shelburne Hotel & Suites by Affinia's 1275 square feet of versatile and technologically advanced multi-use event space is ideal for business meetings in Manhattan - accommodating groups up to 90 guests. Perfect for corporate events - social gatherings - executive and boardroom meetings. Theres also plenty of room to mix and mingle at its seasonal rooftop bar - Rare View.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.2 Excellent
Based on 4,234 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Nice hotel. Unfortunately, they charged me twice for the stay. Additionally, When I've tried to straighten it out, I found out that Marriott no longer owns the property. I'm having trouble getting resolved.
Good
7.5
Pros: Free breakfast for one and forty dollars for my partner. Went next door to coffee for breakfast.
Mediocre
2.0
Pros: location
Good
7.5
Pros: Loved the hotel. Comfy bed and stayed cool. Easy to get a can and friendly staff
Excellent
8.0
Pros: Great location in Midtown. Close to everything but just a block away from the hectic Grand Central Area. The entire staff were very helpful and accommodating. They worked to make everything simple and easy. Nice work out area for NYC hotel.
Excellent
8.0
Pros: Prime location, wonderful staff both at the hotel and LCL restaurant, quiet although it is pet friendly and we did hear some barking during the early evening.
Excellent
9.3
Pros: Great location so handy to many places
Excellent
10.0
Pros: The early check in. Friendly concierge.
Excellent
10.0
Pros: Beautiful and trendy lobby and restaurant a high end look and feel. lovely room! great counter space in the bath. Atmosphere is guest focused very helpful and friendly staff The guest service manager was often on duty &treated us like valued friends.
Excellent
8.0
Pros: Great location, fast check in and room services. Appreciated having an in-room kettle for tea.
Excellent
9.3
Pros: The heart of everything
Excellent
9.0
Pros: Good room in a nice location. Good value for the money.
Details
Reviews
Overall 8.2 Excellent
Based on 4,234 reviews
Location
9.6
Wellness
8.4
Room
7.7
WiFi
6.9
Service
6.8
Bar
6.1
Food
5.2
Breakfast
5.2
Value
4.6
Location
9.2
Wellness
8.1
Room
6.8
Service
6.1
Food
5.7
Breakfast
5.6
Value
4.7
Location
9.7
Room
7.7
Comfort
7.2
Service
7.1
Breakfast
6.0
Value
4.9
Location
9.6
Room
6.8
Service
6.4
Breakfast
4.8
Value
4.6
Location
9.6
Room
7.4
Service
6.5
Vibe
6.3
Amenities
6.1
7.5 Good
Pros: Nice hotel. Unfortunately, they charged me twice for the stay. Additionally, When I've tried to straighten it out, I found out that Marriott no longer owns the property. I'm having trouble getting resolved.
Cons: What I didn't like is booking with booking.com. On the reservation page, it said full refund if cancel before such and such a time. It also said that I could pay at the hotel upon check in. It said my card would not be charged. Well, it was charged before then and when I went to change the dates, it said no change no cancel. Also, it did not say on the listing that there was an additional charge that would be at the hotel for some tax of $69.00. Next time I'll call my travel agent to book.
7.5 Good
Pros: Free breakfast for one and forty dollars for my partner. Went next door to coffee for breakfast.
Cons: The long lines for check in and check out.
2.0 Mediocre
Pros: location
Cons: water leaking out under the sink
7.5 Good
Pros: Loved the hotel. Comfy bed and stayed cool. Easy to get a can and friendly staff
Cons:
8.0 Excellent
Pros: Great location in Midtown. Close to everything but just a block away from the hectic Grand Central Area. The entire staff were very helpful and accommodating. They worked to make everything simple and easy. Nice work out area for NYC hotel.
Cons:
8.0 Excellent
Pros: Prime location, wonderful staff both at the hotel and LCL restaurant, quiet although it is pet friendly and we did hear some barking during the early evening.
Cons: A bunch of charges we were not told about prior to arrival and even throughout our stay. I only found out wifi wasn't free after I left and saw the charges on my credit card. Also, breakfast crazy expensive ($20 per child, $35 per adult) for a family.
9.3 Excellent
Pros: Great location so handy to many places
Cons: A bit noisy some nights and walls seem too thin Lack of lifts as several were out of commission at the same time
10.0 Excellent
Pros: The early check in. Friendly concierge.
Cons:
10.0 Excellent
Pros: Beautiful and trendy lobby and restaurant a high end look and feel. lovely room! great counter space in the bath. Atmosphere is guest focused very helpful and friendly staff The guest service manager was often on duty &treated us like valued friends.
Cons:
8.0 Excellent
Pros: Great location, fast check in and room services. Appreciated having an in-room kettle for tea.
Cons: Would have liked an in-room toaster
9.3 Excellent
Pros: The heart of everything
Cons: No breakfast included
9.0 Excellent
Pros: Good room in a nice location. Good value for the money.
Cons: A little bit dated. And the staff did not disclose what the hotel fee could be put toward.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 11,052 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Staff very friendly, changed beds daily abs ensured air conditioning on. Central location, very clean and modern.
Good
7.5
Excellent
8.3
Pros: Breakfast was very good and convenient. It does not come with the price of your room but there are good choices and it is served right in the lobby. The lobby is very attractive and there is a charming beer garden and courtyard.
Okay
4.0
Pros: It was convenient location wise
Good
7.0
Pros: It's clean than I expected.
Okay
5.5
Pros: Overpaid for what was basically a hostel
Good
7.0
Pros: The location was good.
Excellent
9.3
Pros: The location was excellent and the room was perfect for me.
Good
6.3
Pros: The Roof Terrace has a splendid view!
Excellent
8.8
Pros: This is my third time here, great location and they seem to be added more value each time. Will always try to stay here when I visit NYC.
Excellent
8.8
Pros: It truly felt that you were part of New York, the cleanliness and comfort was over the top. Great vibes overall!
Poor
1.0
Pros: Nothing
Details
Reviews
Overall 8.0 Excellent
Based on 11,052 reviews
Location
9.7
WiFi
8.9
Food
8.2
Service
8.0
Vibe
7.9
Amenities
7.5
Room
5.8
Pool
5.7
Breakfast
4.9
Comfort
2.6
Location
9.9
Cleanliness
8.9
Food
8.5
Service
8.5
Amenities
8.3
WiFi
8.1
Room
6.1
Breakfast
4.8
Comfort
3.0
Location
9.9
Food
8.4
Service
8.4
Amenities
7.8
Breakfast
5.4
Room
4.5
Comfort
1.7
Location
9.5
Service
8.5
Vibe
7.6
Amenities
7.2
Room
5.8
Breakfast
4.7
Comfort
1.9
Location
9.6
Service
7.9
Amenities
7.5
Value
7.2
Room
5.1
Comfort
3.1
10.0 Excellent
Pros: Staff very friendly, changed beds daily abs ensured air conditioning on. Central location, very clean and modern.
Cons:
7.5 Good
Pros:
Cons: Sound of AC is terrible. I couldn't sleep because of it.
8.3 Excellent
Pros: Breakfast was very good and convenient. It does not come with the price of your room but there are good choices and it is served right in the lobby. The lobby is very attractive and there is a charming beer garden and courtyard.
Cons: For the price, the room and bathroom are very small. But all the prices in NYC are so high, it was difficult to find anything at this price so I'm glad it was available.
4.0 Okay
Pros: It was convenient location wise
Cons: I did not know that there would not be a bathroom in the room. I dont recall that being in the listing. I had my mom with me so that wasn''t a great experience for her. I dont know why that wasn''t more apparent in the listing.
7.0 Good
Pros: It's clean than I expected.
Cons: The bathroom is really small.
5.5 Okay
Pros: Overpaid for what was basically a hostel
Cons:
7.0 Good
Pros: The location was good.
Cons: 1 room $109 14.75 % TAX $19.03 US$ 20 resort fee per night $20 US$ 3.50 City tax per night $3.50 Total $151.53 After paying $151 which include Resort fee of $20, I would expect a bit better room. The room was very tiny and looked I felt like I was in a fancy cell. Though this is my opinion, younger generation might like this way. Pod 51 is more like an upscale hostel, not hotel, therefore paying "resort fee of $20" is not appropriate to this kind of accommodation. Resort fee is not mandatory charge so please pay attention what you are paying.
9.3 Excellent
Pros: The location was excellent and the room was perfect for me.
Cons: I did 2 of the free walking tours offered by the hotel. The first was pretty good and the second was not worth my time. I gave this feedback to the concierge.
6.3 Good
Pros: The Roof Terrace has a splendid view!
Cons: Noise at night because of the general AC in the backyard
8.8 Excellent
Pros: This is my third time here, great location and they seem to be added more value each time. Will always try to stay here when I visit NYC.
Cons:
8.8 Excellent
Pros: It truly felt that you were part of New York, the cleanliness and comfort was over the top. Great vibes overall!
Cons: Only minor issue was that we had to pay for an extra night due to arriving early even though I had called after reservation that that would be the case and they agreed, telling me it would be fine but they never cooperated upon arrival.
1.0 Poor
Pros: Nothing
Cons: The attitude of the front desk did not respect us as humans being but as objects they can milk money from. No greeting or profession
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.
Overall 7.9 Good
Based on 11,084 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Incredible location and very friendly and helpful staff.
Excellent
8.0
Pros: The location of this hotel on 42nd street and in Grand Central station is excellent, it is close to Bryant Park and a further short walk to Times Square, the hotel is normally quiet and the Aircon is very good. we travelled with our pregnant daughter and after the first night they did move us to a bigger room free of charge which we appreciated very much.
Excellent
8.8
Pros: Location comfortability space the market in the lobby convenient
Excellent
9.5
Pros: Comfortable Hotel, Great location
Good
7.4
Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York
Good
6.0
Pros: The location was perfect for me.
Okay
5.8
Pros: The room was comfortable
Okay
4.3
Pros: The location is the only good thing about this hotel. It is right over Grand Central station so great for transport links and also in midtown Manhattan so walking distance from Times Square, 5th Avenue and Central Park.
Good
6.8
Pros: Location Size of the room
Excellent
9.3
Pros: Great location. The property does a resort fee that gives the a credit to use in the market.
Excellent
10.0
Pros: Excellent location for a quick overnight in NYC as the hotel is right at Grand Central station. Very large room - clean and comfortable.
Good
6.3
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 11,084 reviews
Location
9.6
WiFi
8.4
Amenities
6.1
Service
6.1
Breakfast
6.0
Room
5.3
Comfort
4.9
Cleanliness
4.7
Value
4.4
Pool
3.6
Location
9.5
WiFi
7.6
Bar
6.4
Vibe
6.0
Service
5.9
Breakfast
5.6
Amenities
5.5
Room
4.9
Value
4.7
Comfort
4.2
Cleanliness
3.7
Pool
3.4
Location
9.5
Breakfast
6.5
Service
6.2
Room
5.6
Comfort
5.0
Cleanliness
4.9
Value
3.8
Location
9.7
Amenities
6.1
Breakfast
6.0
Vibe
5.9
Service
5.7
Cleanliness
4.6
Value
4.6
Comfort
4.4
Room
4.1
Location
9.8
Breakfast
6.0
Vibe
5.9
Amenities
5.8
Service
5.8
Room
5.0
Comfort
4.7
Value
4.7
Cleanliness
4.3
7.5 Good
Pros: Incredible location and very friendly and helpful staff.
Cons: Had to change rooms twice because of bugs in shower, then to a room which wasn’t ready for guest. Our third room was good, but the air conditioner barely worked. Staff were very prompt and helpful with room changes.
8.0 Excellent
Pros: The location of this hotel on 42nd street and in Grand Central station is excellent, it is close to Bryant Park and a further short walk to Times Square, the hotel is normally quiet and the Aircon is very good. we travelled with our pregnant daughter and after the first night they did move us to a bigger room free of charge which we appreciated very much.
Cons: This visit to the hotel was not as good as usual and had some faults, at one point there was a conference on the 24th Floor and most of the lifts had a fault so it took a very long time to get a lift from the 17th floor that was not full of delegates, this was very annoying as I had to get to a meeting and it took nearly 10 minutes for a lift to arrive that was not full to bursting combined with a lift arriving that the occupants would not let me in because they were scared there were too many people even though there was clearly room for one more, they were very unpleasant. The bathroom as always was too small and has a stupid shelf above the sink that I would bang my head on when washing my face, also they located the toilet roll immediately below the sink so it got wet, however the bathroom was so small there were no alternatives. This trip we had to pay what they called a "Destination Tax" of USD30 PER DAY, this is the first time we have had this charge as it is a new Tax apparently on most hotels, the hotel tried to offset this amount by allowing USD10 credit in the Bar and USD15 in the market shop but if you did not buy anything you did not get the credit, also in the Bar USD10 is nothing compared to the cost of drinks & Food so if you wanted to use the credit inevitably you ended up spending more money which is clearly the intention. ADVICE when you book check all costs and Taxes before confirming.
8.8 Excellent
Pros: Location comfortability space the market in the lobby convenient
Cons: Cleanliness needs a bit work
9.5 Excellent
Pros: Comfortable Hotel, Great location
Cons:
7.4 Good
Pros: Pretty standard hotel. Nothing outstanding about the hotel. The location is great and convenient to just about anything in New York
Cons: The housekeeping department was bad. I called three times for towels one evening. They never came. Had to get them off the cart the next day. Question I asked at front desk and concierge kept getting passed around.
6.0 Good
Pros: The location was perfect for me.
Cons: The room had a strong chemical smell. Must be the cleaning product. The sink was very slow draining.
5.8 Okay
Pros: The room was comfortable
Cons: It was too busy withnot enough staff.The staff were jaded and not customer focussed
4.3 Okay
Pros: The location is the only good thing about this hotel. It is right over Grand Central station so great for transport links and also in midtown Manhattan so walking distance from Times Square, 5th Avenue and Central Park.
Cons: The staff were consistently rude and unhelpful. They charge for everything and actually overcharged us for our rooms and didn't refund us. They charge for 'non-standard' bags so anything that is not a suitcase must be paid extra. The bath had hairs in it. Customer service never get back despite 5 emails and phone calls. They just don't care at all.
6.8 Good
Pros: Location Size of the room
Cons:
9.3 Excellent
Pros: Great location. The property does a resort fee that gives the a credit to use in the market.
Cons: The bathroom is extremely small. The room was showing wear. Wallpaper was coming up in RR. AC never cooled the room down.
10.0 Excellent
Pros: Excellent location for a quick overnight in NYC as the hotel is right at Grand Central station. Very large room - clean and comfortable.
Cons:
6.3 Good
Pros: Location
Cons: Bathroom
The Grand Hyatt New York has 1,298 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.
Overall 7.9 Good
Based on 1,148 reviews
All reviews
- All reviews
Excellent
10.0
Pros: brekfast not included
Excellent
8.3
Pros: The don't offer a free breakfast but there definitely was a restaurant where you could buy it. We didn't do that because we just hit up the bakeries in the neighborhood.
Good
7.5
Pros: The bed and the pillow
Excellent
9.3
Pros: Compare to others hotels the price was very good, with good proximity to center manhatten and central park
Excellent
8.0
Pros: Friendliness of the staff.
Okay
5.8
Pros: Location.
Excellent
10.0
Pros: Front desk super friendly & welcoming; clean, comfortable room (heavenly pillows!); perfect centralized location. Honestly best experience, and night's sleep, my husband and I ever had at a hotel.
Excellent
8.8
Pros: Staff. Location
Excellent
9.5
Pros: I Loved the staff they were extremely helpful from the minute I got there until I left very pleasant staff
Excellent
10.0
Pros: Room was modern, and very comfortable for a NYC room! The bed was excellent in comfort and the pillows were wonderful
Excellent
8.0
Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!
Good
6.0
Pros: The location was great - in between two subway stops.
Good
6.3
Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.
Okay
5.0
Pros: Lobby: great music, lively, makes you feel good. Fitness: well equipped. Hotel staff very helpful.
Good
7.0
Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.
Okay
5.0
Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.
Good
7.0
Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice
Good
7.6
Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.
Okay
5.2
Pros: location
Mediocre
3.6
Pros: Location
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Cons: $self.cons
Good
7.6
Pros: Our room was very clean and very comfortable after a long day. We would stay again.
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Cons: $self.cons
Okay
5.5
Pros: $self.pros
Details
Reviews
Overall 7.9 Good
Based on 1,148 reviews
Cleanliness
8.1
Comfort
7.8
Location
8.9
Services
7.6
Staff
8.0
Value for money
7.1
10.0 Excellent
Pros: brekfast not included
Cons: they told me to pay 30USD more /day for the City's fees
8.3 Excellent
Pros: The don't offer a free breakfast but there definitely was a restaurant where you could buy it. We didn't do that because we just hit up the bakeries in the neighborhood.
Cons: I really wish that they had free coffee in the lobby in the mornings. We didn't have a machine in the room. It's just one of those things that I love first thing in the morning, but you had to get dressed and leave the hotel for that. Having it delivered to the room was way too expensive to contemplate.
7.5 Good
Pros: The bed and the pillow
Cons: No electric kettle
9.3 Excellent
Pros: Compare to others hotels the price was very good, with good proximity to center manhatten and central park
Cons:
8.0 Excellent
Pros: Friendliness of the staff.
Cons: That the food vouchers couldn't be used for breakfast & that more vegan food choices weren't available at the hotel.
5.8 Okay
Pros: Location.
Cons: The hotel sneaks a $30 daily resort fee on to your bill just as you book with them. This is becoming the trend in NYC, so double check the rate before you confirm payment.
10.0 Excellent
Pros: Front desk super friendly & welcoming; clean, comfortable room (heavenly pillows!); perfect centralized location. Honestly best experience, and night's sleep, my husband and I ever had at a hotel.
Cons: No.
8.8 Excellent
Pros: Staff. Location
Cons: Very small rooms
9.5 Excellent
Pros: I Loved the staff they were extremely helpful from the minute I got there until I left very pleasant staff
Cons: Theres really nothing to dislike the only thing is there wasnt any wash rags into the bathroom but that's the lease also where they have the glass located on the window ledge I dont think it's safe there they should find other place to put the glasses and ice bucket
10.0 Excellent
Pros: Room was modern, and very comfortable for a NYC room! The bed was excellent in comfort and the pillows were wonderful
Cons:
8.0 Excellent
Pros: The location was great, especially for the price! They charge a $25 per night resort fee (like everyone else) however they give you a $30 per night voucher to use at the lobby bar, great deal!
Cons:
6.0 Good
Pros: The location was great - in between two subway stops.
Cons: The hotel was a rip off. Upon check in, we were forced to pay a $25 fee which included $30 in drinks at the bar (which cost $16 each and an 18 percent service charge resulted in another $10). The lobby was a mess; paper and napkins strewn everywhere.
6.3 Good
Pros: Enjoyed my stay. Made to feel very welcome. This hotel has a boutique feel to it,it is so unlike the normal bussiness chain hotels it competes with in Midtown. Perfect location close to 51st street subway and Grand Central Station. Also short walk away from the park and all shops on 5th avenue.Staff are all very friendly and helpful and the room although smallish(like nearly all New York hotels) was very well eqiuiped and comfatable. The bar is very lively at night if that is your thing.I will stay again if in New York.
Cons:
5.0 Okay
Pros: Lobby: great music, lively, makes you feel good. Fitness: well equipped. Hotel staff very helpful.
Cons: IT system: After 9 hours of flight and 1 hour of taxi, hotel tells you that you do not have a reservation. :(( They charge you twice - again IT system. Thank you to the hotel staff trying to solve the issue.
7.0 Good
Pros: Beautiful hotel. Really nice atmosphere. Staff very helpful. Was initially concerned that the Internet was going to cost $14.95 a day but they made us a member of w hotels for free which included free Internet. We stayed in the MEGA room and it was a great size.
Cons: Nothing
5.0 Okay
Pros: The good thing about this hotel that the staff were friendly and were able to assit you or make up for anything that was not satisfying. In addition the location was not bad either if you were looking to have access to the main roads.
Cons: Very tiny rooms!! What is called a queen only seems like a double bed and a king is more like a queen bed, plus you hardly move around in the room and toilets were even smaller. I am not sure how these rooms claim to be for 2 persons as there definately was no room to move around, or even cupboard space for clothes, unless you have 2 outfits each. In addition the first room had this horrible gas smell in the toilets leaking out from the pipes below, the water is not complimentary in the room, the shower pressure was very weak!! I did get another room though but the internet line was not working. So all in all, it was not a great experience although the staff there did help in turning things around.
7.0 Good
Pros: Great location, cool hotel, very confi bed, in the lounge in the lobby they put a DJ with nice music in some evenings, very nice
Cons: the bathroom/toilet have a sliding door which do not completely isolate from the room
7.6 Good
Pros: Wonderful staff, honesty of cleaning staff. And I loved the lighting, both in the common areas and the room.
Cons: No real restaurant. Earlier coffee service in lobby would be good.
5.2 Okay
Pros: location
Cons: room was supposed to be mega room--was small and only one queen size bed
3.6 Mediocre
Pros: Location
7.6 Good
Pros: Our room was very clean and very comfortable after a long day. We would stay again.
5.5 Okay
Cons: The rooms were extremely dark and the lifts were verydifficult to use.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our guest rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairy tale weddings. No matter what inspires you, The Maxwell New York City indulges your passion.
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 1,880 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Excellent
8.8
Pros: I loved the location of the place right in the middle of the city. And the staff are very professional..
Good
7.0
Pros: Location, cleanliness. Modern bathroom
Excellent
8.3
Pros: I liked the location and the staff
Excellent
10.0
Pros: Loved being so close to everything! 5 minute walk to the Empire State Building and also Times Square
Good
6.3
Pros: Location and restaurants near by were great! Staff was very friendly, and impeccably helpful, and the lobby and decor were interesting, vintage. The bathroom was clean and remodeled yet very, very small, with the sink outside.
Excellent
9.3
Pros: The staff was very helpful and always ready to help us with information
Okay
4.5
Pros: The location mid-town was very convenient to my conference.
Mediocre
3.8
Excellent
8.8
Pros: Perfect location in Manhattan, 2 minutes from Times Square. Really enjoyed the Hotel's interior style, especially the library style lounge where they offer free coffee all day. Bathroom was very spacious.
Good
7.0
Pros: Location, very central and the coffee was good. The bed was very comfortable.
Excellent
10.0
Pros: Everything. Room, location, reception help, cool design
Details
Reviews
Overall 7.5 Good
Based on 1,880 reviews
Location
9.7
Service
8.5
Value
7.9
Food
6.2
WiFi
6.1
Cleanliness
5.6
Bar
5.6
Breakfast
4.3
Room
4.1
Comfort
2.7
Location
9.9
Service
8.6
Value
8.0
Vibe
5.9
Food
5.9
Cleanliness
5.8
WiFi
4.6
Breakfast
4.3
Room
3.8
Comfort
2.9
Location
9.9
Service
9.3
Value
8.5
Vibe
5.9
Cleanliness
5.8
Room
4.7
Comfort
3.1
Location
9.8
Service
8.8
Value
7.7
Cleanliness
5.8
Amenities
5.6
Vibe
5.3
Breakfast
4.2
Room
3.9
Comfort
2.2
Location
9.8
Service
8.5
Room
4.1
Comfort
2.8
8.0 Excellent
Pros:
Cons: Main reason to make me uncomfortable was poor quality AC and gave me headache while I need a quite time after a long traveling. The AC sound was like some water was continuously on it.
8.8 Excellent
Pros: I loved the location of the place right in the middle of the city. And the staff are very professional..
Cons: The size of the room, also the water is hard to get to the right temp.
7.0 Good
Pros: Location, cleanliness. Modern bathroom
Cons: Poor lighting in room
8.3 Excellent
Pros: I liked the location and the staff
Cons: My room was smaller than advertised but the staff accommodated me quickly.
10.0 Excellent
Pros: Loved being so close to everything! 5 minute walk to the Empire State Building and also Times Square
Cons: Room was small, but that’s ok! To be in the middle of New York it’s was well worth it!!!
6.3 Good
Pros: Location and restaurants near by were great! Staff was very friendly, and impeccably helpful, and the lobby and decor were interesting, vintage. The bathroom was clean and remodeled yet very, very small, with the sink outside.
Cons: The room I had was very, very small compared to the other rooms in the hotel. The air conditioning was a window unit so it was very noisy from the outside and from the unit right next to my bed and head. It felt dirty and cramped, but I don't think it was dirty. The experience was that if felt dirty. The bar and restaurant in the lobby area never opened - no one was there. I didn't have any hand towels in my room or even a cup or glass to drink water or take medications. It seemed under-staffed.
9.3 Excellent
Pros: The staff was very helpful and always ready to help us with information
Cons:
4.5 Okay
Pros: The location mid-town was very convenient to my conference.
Cons: Bedbugs. They moved me to a much better room, but I was not confident that it was bedbug free.
There was no way to make tea or coffee in my room. A huge drawback as far as I am concerned.
3.8 Mediocre
Pros:
Cons: We got a room with bad smell then we were change to a room where air conditioner didn’t start, a maintenance employee came to start it but it was very noisy and didn’t cool the room. We were to tire to change room again. The Guest Service showed no interest and her tone of voice was of a person with no motivation and with lack of empathy.
8.8 Excellent
Pros: Perfect location in Manhattan, 2 minutes from Times Square. Really enjoyed the Hotel's interior style, especially the library style lounge where they offer free coffee all day. Bathroom was very spacious.
Cons: The employee who did our check-in was helpful but not too friendly. Elevators are quite small as well as hallway. Not too many sockets around the bed, as well as storage space.
7.0 Good
Pros: Location, very central and the coffee was good. The bed was very comfortable.
Cons: The room size was quite small and cramped for one person.
10.0 Excellent
Pros: Everything. Room, location, reception help, cool design
Cons: Nothing
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Located in New York (Midtown), Vanderbilt YMCA is within a 10-minute walk of United Nations Headquarters and Chrysler Building. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Overall 7.2 Good
Based on 6,581 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
- Business
Excellent
10.0
Pros: For New York the staff was friendly and helpful about storing my luggage until 3pm. Also, it was great being able to work out with excellent sports equipment and pool.
Mediocre
2.0
Pros: Price, Good AC, access to gym
Excellent
10.0
Pros: Location, professional and friendly staff at checkin and checkout.
Good
7.5
Excellent
8.3
Pros: For $100 a night you get a room in the middle of Manhattan, near the Grand Central Terminal & Bryant Park. The front desk personnel are often not so friendly. The rooms are clean, the shared bathrooms not so clean and the bed is a simple twin mattress on a metal/wood frame - no boxspring. The AC is adequate and the heat can be overly ambitious (the pipes bang.) Free WIFI. The CVS and the corner deli (Bread & Butter) are nearby. The YMCA workout facilities are available to be used by hotel guests - the equipment is top notch. If you stay here I recommend you bringing an inflatable pillow, ear plugs, wipes, possibly a light blanket and a sense of adventure. Most folks who use the YMCA hotel are younger, I’m 54. Being a single female I feel safe staying here. This was the view from my room - I could see the Chrysler Building.
Excellent
10.0
Okay
4.5
Pros: Just the location
Excellent
8.0
Pros: Good location and easy to Travelling around on foot or public transportation
Okay
5.8
Pros: Location near is great. Bed was comfortable.
Okay
5.0
Pros: Great Position. Beautiful gym (for what it's worth).
Excellent
9.5
Pros: Vanderbilt YMCA is a great place to stay. United Nations Headquarter and Grand Central Terminal are quite nearby. Times Square, Empire State Building, Rockefeller Center and Fifth Avenue are just less than 1 mile away. From the fifth avenue you can go straight to Uptown to visit Central Park and Metropolitan Museum of Arts. CVS Pharmacy/Supermarket is on the door-step which is open 24/7. There is an on-site pool, and a gym which is very well equipped. I'd like to recommend this place to anyone to stay in Manhattan.
Excellent
10.0
Pros: I liked location, the place is clean, the rooms are much better than pics of them, excellent price. I was suspicious about the place before to get in there but everything was very well. Cost-benefit very fair.
Details
Reviews
Overall 7.2 Good
Based on 6,581 reviews
Location
9.6
Pool
9.2
WiFi
7.5
Service
5.6
Room
4.5
Breakfast
3.3
Comfort
2.6
Location
9.7
Pool
9.3
WiFi
6.1
Amenities
5.8
Service
5.7
Room
5.2
Comfort
3.7
Breakfast
3.5
Location
9.7
Amenities
5.9
Service
5.3
Room
4.2
Comfort
3.0
Location
9.6
Pool
8.9
WiFi
6.1
Service
5.2
Room
3.3
Comfort
3.0
Service
6.1
Cleanliness
5.8
Amenities
5.4
Room
3.4
Comfort
2.5
10.0 Excellent
Pros: For New York the staff was friendly and helpful about storing my luggage until 3pm. Also, it was great being able to work out with excellent sports equipment and pool.
Cons:
2.0 Mediocre
Pros: Price, Good AC, access to gym
Cons: Dirty, toilets clogged for days without getting cleaned, significant water damage everywhere, showers under construction, doors shut loudly waking you up through night, hot in hallways, dirty floors.
10.0 Excellent
Pros: Location, professional and friendly staff at checkin and checkout.
Cons: Absolutely all was A++++
7.5 Good
Pros:
Cons: "We're a hostel not a hotel, you can't bring guests in under any circumstances" not really what I was expecting when booking a private room that didn't have a guest policy anywhere. Had to leave my friend standing outside for 20 minutes while I got ready
8.3 Excellent
Pros: For $100 a night you get a room in the middle of Manhattan, near the Grand Central Terminal & Bryant Park. The front desk personnel are often not so friendly. The rooms are clean, the shared bathrooms not so clean and the bed is a simple twin mattress on a metal/wood frame - no boxspring. The AC is adequate and the heat can be overly ambitious (the pipes bang.) Free WIFI. The CVS and the corner deli (Bread & Butter) are nearby. The YMCA workout facilities are available to be used by hotel guests - the equipment is top notch. If you stay here I recommend you bringing an inflatable pillow, ear plugs, wipes, possibly a light blanket and a sense of adventure. Most folks who use the YMCA hotel are younger, I’m 54. Being a single female I feel safe staying here. This was the view from my room - I could see the Chrysler Building.
Cons:
10.0 Excellent
Pros:
Cons: Instruction for guests in male bathrooms as lots of guests seem to not know how to flush the toilet!
4.5 Okay
Pros: Just the location
Cons: Some of the stuff should work in construction instead of welcoming people
8.0 Excellent
Pros: Good location and easy to Travelling around on foot or public transportation
Cons: A very tiny room but if you don’t mind for a few nights is okay
5.8 Okay
Pros: Location near is great. Bed was comfortable.
Cons: The shared kitchen is very basic, not very equipped nor clean.
5.0 Okay
Pros: Great Position. Beautiful gym (for what it's worth).
Cons: Room's size equal to a capsule hotel, more or less (single room). Common bathroom not so clean. My reservation was lost and the card key didn't work so I had to call the security every time I went to the bathroom. The reception is closed after a certain hour thus if you have a problem (like my card key) you have to wait till the morning.
9.5 Excellent
Pros: Vanderbilt YMCA is a great place to stay. United Nations Headquarter and Grand Central Terminal are quite nearby. Times Square, Empire State Building, Rockefeller Center and Fifth Avenue are just less than 1 mile away. From the fifth avenue you can go straight to Uptown to visit Central Park and Metropolitan Museum of Arts. CVS Pharmacy/Supermarket is on the door-step which is open 24/7. There is an on-site pool, and a gym which is very well equipped. I'd like to recommend this place to anyone to stay in Manhattan.
Cons: Nothing.
10.0 Excellent
Pros: I liked location, the place is clean, the rooms are much better than pics of them, excellent price. I was suspicious about the place before to get in there but everything was very well. Cost-benefit very fair.
Cons:
Located in New York (Midtown), Vanderbilt YMCA is within a 10-minute walk of United Nations Headquarters and Chrysler Building. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.0 Good
Based on 12,282 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: It was closed to everything that we wanted to see and do
Good
7.0
Pros: The decor and location
Mediocre
3.0
Pros: room was clean and the location was good
Excellent
8.3
Pros: Quick and pleasant.
Excellent
10.0
Pros: Great location. Options for early and late check out were available the same day without any hassle and for a minimal fee. Room was very clean.
Excellent
10.0
Pros: Very convenient Best location
Excellent
8.8
Pros: Perfectly located
Mediocre
2.5
Pros: Nothing
Okay
5.8
Pros: The beds were great. The lobby area was beautiful
Excellent
10.0
Pros: Location was perfect, so close to Central Station and Times Square
Mediocre
3.7
Pros: Location is great Lobby is impressive
Excellent
9.5
Pros: It’s beautiful and elegant.
Details
Reviews
Overall 7.0 Good
Based on 12,282 reviews
Location
9.7
Service
6.0
Vibe
5.8
WiFi
5.8
Bar
5.6
Food
5.4
Breakfast
5.1
Value
4.2
Cleanliness
3.7
Comfort
3.5
Room
3.5
Wellness
3.3
Pool
0.5
Location
9.7
Service
6.0
Vibe
5.9
Food
5.9
WiFi
5.6
Breakfast
5.4
Bar
5.2
Value
4.0
Wellness
3.4
Comfort
3.1
Cleanliness
3.0
Room
3.0
Pool
0.4
Location
9.8
Food
6.0
Service
5.4
Amenities
5.2
Breakfast
5.0
Vibe
4.8
Bar
4.7
Cleanliness
4.0
Value
3.8
WiFi
3.7
Comfort
3.3
Room
3.2
Location
9.8
Bar
6.3
Amenities
5.4
Food
5.4
Breakfast
5.1
Service
5.1
Vibe
5.0
Value
4.1
WiFi
3.9
Cleanliness
3.1
Room
2.5
Comfort
2.1
Location
9.5
Amenities
5.9
Service
5.6
Vibe
5.4
Bar
5.0
Room
4.7
Food
4.5
Comfort
4.4
Cleanliness
4.1
Value
3.7
8.3 Excellent
Pros: It was closed to everything that we wanted to see and do
Cons: The rooms are very small and uncomfortable for two poeple
7.0 Good
Pros: The decor and location
Cons: The service desk associates were not the friendliest, we had to pay for water, the cable didn't have a guide, and there were not enough pillows on the bed
3.0 Mediocre
Pros: room was clean and the location was good
Cons: Rooms were shabby, and the hotel should never have been rated 4 stars.
8.3 Excellent
Pros: Quick and pleasant.
Cons:
10.0 Excellent
Pros: Great location. Options for early and late check out were available the same day without any hassle and for a minimal fee. Room was very clean.
Cons: My biggest complaint was the Air Conditioner took 2 days to reach the desired temperature of 70 degrees. Coming from Miami I was expecting a cold room.
10.0 Excellent
Pros: Very convenient Best location
Cons: Nothing
8.8 Excellent
Pros: Perfectly located
Cons:
2.5 Mediocre
Pros: Nothing
Cons: Every think is soon bad
5.8 Okay
Pros: The beds were great. The lobby area was beautiful
Cons: The attitude of the lady working at reception! Very unhelpful and extremely rude. We had to move room 3 times! The first room had a double bed and sofa bed, which had no bedding/duvet, I called the front desk and they told me to call down so they could sort it. The lady on the reception then argued with me that that was the room that I had ordered and demanded I showed her proof that I hadn’t ordered that type (bed and sofa), my email clearly stated a room with 2 double beds! For $400 a night I want my children sleeping on a bed. Once changed to the next room we discovered that the bathroom door would not close, and by this I mean the door literally is bigger that the hole and has clearly never closed in its existence, again for $400 a night some privacy on the toilet can be expected. We went to see the lady on reception again, she was very rude to me and my family and snapped ‘well what do you want me to do about it!’. Fantastic customer service! Quite clearly to put us in the correct type of room where the bathroom door closes! Oh and throughout all of the room switches and a wasted hour of our time, there was no offer of any help with moving our bags from room to room, floor to floor, and there was no apology or offer of anything complimentary for the inconveniences. Terrible customer service. Totally let down by a hotel I have wanted to stay at for many years. What a disappointment.
10.0 Excellent
Pros: Location was perfect, so close to Central Station and Times Square
Cons: It would be nice to have courtesy coffee available in the lobby like most hotels have
3.7 Mediocre
Pros: Location is great Lobby is impressive
Cons: Room was completely outdated
Bathroom was ridiculously small with cobbled together fixtures
No response from staff after initial complaint
Stay away from this place Way to many other choices
9.5 Excellent
Pros: It’s beautiful and elegant.
Cons: The grill. Food was terrible and service was terrible even though the waiter was not very busy.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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