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It was ok but no WiFi I think I’ll fly Iceland air next time

The two transatlantic flights we took on Scandinavian, between Los Angeles, and Copenhagen, were significantly less enjoyable than other SAS flights we have taken, particularly within Europe. The flight attendants seemed overworked. There should have been more attendants servicing the plane. The food was particularly disappointing. Lettuce on the salad was frozen. A snack of a tikka masala pita was less than tasty. The flights did leave and arrive on time.

Better food; taste, portion. Bottle of water per seat was great.

My daughter always gets sick when we order the gluten free meal option. Internet didn’t work as advertised.

The only negative thing was boarding a Copenhagen-bound flight in Toronto. The middle aged woman at the desk gave me some bad time, claiming they wouldn't allow me to board the flight, switching to russian in the process. After I asked her to speak English and explained her that I had to reroute with the airline due to flight cancelations that where beyond my contro and will be leaving the Shengen zone promptly, she told me I had to check in my small bag because the flight was full and they needed someone to give up their cabin luggage. After I refused, she told me she would have to check my bag if it fits the allowed dimensions, which it did. I understand she's not an SAS employee, I understand she needs to check the documents and also make sure there's enough room for overhead bags on a plane. What really made me mad was her hostike tone and the beyond poor communication skills. Basic politeness would go a long way.

I could make online check-in anywhere. Check-in was complicated I could use your app for and it was hard find information for check-in for airline checking in their app. After hour I had to go anyway to make check in the airport. Rest of the flight was more than good

Crew members were excellent. The seat wasn’t the best as well as a food options.

All went smoothly. That's what I want on a long flight.

Really good. Everything went smoothly. That's what I hope for when I'm on a long flight, especially with multiple changes. Thank you SAS.

I expected more, but they will nickel and dime you for everything. I did not enjoy flying with this airline.