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Pros: Great service.

Cons: New planes have 9 sits in the rove (economy class) which affects the passengers comfort.

Cons: Very professional, helpful and friendly. Clean, great ride, smooth landing.

Pros: The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips.

Cons: There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature.

Pros: Even though it was economy class, I was able to sleep because it was very comfortable.

Cons: Not sure, I slept the whole flight.

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Pros: Mmmm

Cons: Superrrrrrrrrrrrrrrrr

Cons: You could have had my luggage arrive. Now I don’t know where it is

Pros: Crew was excellent. Seats were uncomfortable

Pros: General flight journey

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: The crew was very amazing, the seat at the plane was ok

Cons: Was another good experience with kayak.

Cons: Very poor company . Not recomendet . Dont fligth wuit them

Pros: The crew was bilingual and very friendly.

Cons: The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding

Pros: Yes de crew was amazing.

Cons: The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you.

Pros: Crew very professional

Cons: Boarding was a little confusing

Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.

Cons: Seats were not comfortable, even in Comfort + seating isle.

Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Pros: Nothing

Cons: Everything

Pros: Smooth flight

Cons: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

Pros: The crew was very amazing, the seat at the plane was ok

Cons: Was another good experience with kayak.

Pros: Great airline

Cons: More choice of food

Pros: The seat was ok and the crew was very kind

Cons: Information,connection,airline staff,customer service, Ivan go on forever

Pros: The flight attendants were really nice and kind and the onboard entertainment was nice

Cons: LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!

Cons: More space is needed for legroom.

Cons: Crew politeness

Cons: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Pros: Overall plane stability

Cons: No delays, better food, updated plane

Cons: They have lost my baggage and it’s my 4th in Milan with no bags!

Pros: Trip was short.

Pros: The flight went as expected. there were no surprises.

Cons: ?

Cons: Information,connection,airline staff,customer service, Ivan go on forever

Cons: More space is needed for legroom.

Pros: Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets.

Cons: The food was ok could be better and WiFi didn’t work.

Cons: Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good

Pros: Lost bag was delivered all the way to Chesapeake VA.

Cons: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Pros: The plane its so big and we arrived in barcelona on time its my second time.

Cons: seat 53d has sound it the screen broken personal spot light also out of order everything is old

Pros: Crew was excellent. Seats were uncomfortable

Pros: No seat comfort

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Pros: Crew was amazing

Cons: Entertainment and dinner food

Pros: Crew and service ok

Cons: Timing 3 hour delay

Pros: .

Cons: .

Cons: The boarding gate was very far, and I had to walk all the way.

Cons: Delayed first leg, missed connection 3 hours delayed AND they lost my baggage

Pros: General flight journey

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: Not being 1 hour late

Pros: Nice and attentive crew Big a330 plane with great business class

Pros: Flight left on time & arrived on time.

Cons: Quality of the snack could be improved.

Pros: The food

Cons: If there was Headphones on flights

Pros: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Cons: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Pros: Overall plane stability

Cons: No delays, better food, updated plane

Cons: They have lost my baggage and it’s my 4th in Milan with no bags!

Pros: Lost bag was delivered all the way to Chesapeake VA.

Cons: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Cons: seat 53d has sound it the screen broken personal spot light also out of order everything is old