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Overall great! Staff were fab and food looks lovely - I'll try it on the return trip!

Long wait to get through security at Aberdeen!

Efficient service and arrived ahead of time

Cramped seating

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

Brand new plane. Design gave the sensation of more legroom.

Frustrating inconsistency in queue management.

Flight was delayed but we didn't know until it came up on the board about 8pm.

For some reason there were only 14 people on the plane. Wish all flights were like that!

Fast and efficient boarding, pleasant crew, clean toilets

Uncomfortable seats

No problems what so ever. Landed 20 mins early. Whats not to like.

Ran on time

Expensive beer

Checked in . Boarded .took off .. smooth flight.landed fun began .

less pricey and going to London city airport was good

they demand that headphones are not be used until the seat belt sign comes off. that's almost the whole time, on a short flight.

Air being recycled

The crew was very helpful and friendly. We arrived 5min ahead of schedule

The new seats are smaller and narrower. Flight arrives very late at Southend airport which leaves just 15min to catch the last train to Liverpool Street (doable if you are very fast and sitting next to the exit, otherwise taxi would be about £100!)

The flight attendants were nice but couldn't compensate for the other shortcomings.

United assigned my a seat in row 30, which turned out to be the last row on the plane and with no online checkin, there was no reason I should have been placed there as most of the seats on the plane should have been free. I asked to switch seats at the gate - I was told flight is full and no chance. On the positive side, it was a fairly short flight.

Olives were great, staff was friendly

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

Smooth experience from boarding to landing, staff efficient and helpful.

Left 30 minutes late.

I generally like easyjet but when things go wrong is when you know how good an airline is. My most recent flight was delayed 30 mins but no mention was made of why this occurred.

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

nothing

for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE

everything from the boarding and check-in process to in flight comfort.

Queued for ages to board and then when we finally thought we were through we faced another 15 min queue for busses to arrive. Thought we were never going to get on! They then allowed people to board from either end of plane so everybody was bumping into each other and having to squeeze passed to get to their seats. Delayed by 25 mins but never given any apology or explanation.

The crew members were friendly and the cost of the flight itself affordable.

Checking in 1 bag cost €50, which was both too high of a cost and unexpected. I was not properly made aware of that fee. Also, I had the wrong gate on my ticket or there was a gate change and no announcement was made to let me know. The flight was delayed and there was no announcement to let customers know what was going on.

Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment

Friendly staff good service.

The grill chicken served for dinner was cold.

Crew

Having paid for Priority Boarding this was not announced and the usual push and shove occurred.

extra leg room (paid extra for)

Fight delayed because of delay to inbound aircraft

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.