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Overall great! Staff were fab and food looks lovely - I'll try it on the return trip!

Long wait to get through security at Aberdeen!

No problems what so ever. Landed 20 mins early. Whats not to like.

I specially like that they still serve food, snacks and drinks included in ticket price, which most airlines companies stopped doing. And they have very nice and helpful crew.

Easy to understand one price with no extras

Plane was a bit dated.

Getting off the plane

Arrogance of crew, I guess it's what's expected and the norm nowadays

I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.

Lufthansa are brilliant to fly with, you get free food and drink on every flight and one of my flights was only 40 minutes! Really friendly staff too!

Be careful of change over times. If you have less than an hour to get your connecting flight in Frankfurt be careful, Frankfurt airport is massive and and the process is slow. My stop over was 1 hour and I had to run through the airport to catch my connecting flight and was the last person on the plane.

I liked it all.

No Gluten Free snack!

I generally like easyjet but when things go wrong is when you know how good an airline is. My most recent flight was delayed 30 mins but no mention was made of why this occurred.

Too cold on the flight, uncomfortably so.

Brand new plane. Design gave the sensation of more legroom.

Frustrating inconsistency in queue management.

Flight was delayed but we didn't know until it came up on the board about 8pm.

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

Staff very friendly and helpful with my 2 little grandchildren. Flight good and my grandson was invited into cockpit and sat in the pilots seat after we landed which he enjoyed.

Made good time so landed early then had a long wait at customs which was annoying. Lots of notices warning people that aggressive behaviour and insults to staff would not be tolerated. What about apologies for passengers with small children for excessive waiting time in unnecessary queues?!

Nothing

Everything

The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food.

mobile check-in; 47h check-in advance

lost baggage; not working air conditioner; poor food

I enjoyed nothing. Flight was over 5 hours delayed.

Delayed for hours.

This was the 4th time I've flown with easyjet and on each previous occasion it was delayed. This time the flight was cleared for take-off on time and we actually landed 10 minutes early.

Efficient boarding and de-planing. Good legroom, as always with Croatia Airlines. It's such a short flight (under 45 mins) that there is no need for entertainment/food etc.

As always whole crew from pilot to cabin crew is efficient, very friendly and helpful. Food and drinks are included in ticket price, which most airlines don't have it anymore. I highly recommend it.

Wonderful staff; very helpful, friendly and efficient.

I specially like that they still serve food, snacks and drinks included in ticket price, which most airlines companies stopped doing. And they have very nice and helpful crew.

Efficient, early, friendly.

Lack of lounge at Funchal is a downside

Good seat

Was made to pay for baggage although my hand luggage is within the requirements set by BA. It was fine in the gauge in Gatwick the week before. This is very disappointing.

No gluten free snack!

Waiting area at Munich airport is nice

Showed delayed for 2 hours and then cancelled the flight.

Easy to understand one price with no extras

Plane was a bit dated.

Efficient boarding and de-planing. Good legroom, as always with Croatia Airlines. It's such a short flight (under 45 mins) that there is no need for entertainment/food etc.

First class cabin, not as good as some middle eastern airles but, nevertheless good.

4 hour delay on takeoff

Gate staff controlled the gate area with regard q'ing an priority boarding. Cabin crew were friendly and professional. Flight departed on time and arrived early Breakfast was server 75 minutes prior to landing, allowing for a longer sleep.

Old cabin , old IFE , old seats Arrived early , even with the usual Heathrow stack, held up parking at gate due to departing aircraft in the T5 Cul de sac

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich.

I missed my flight and unable to contact Lufthansa to complain, Lufthansa website is very poor and very confusing, not customer friendly website. Unable to write a complain to Lufthansa. Did not do the journey from Milan Malpensa to Munich.