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Pros: "All good."
Cons: "Actually, pretty all right, so no recommendations."

Pros: "The seat was comfortable, the crew was nice for the most part."
Cons: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Pros: "Crew were great! Emergency exit was great too"

Cons: "Aircraft was very old"

Pros: "Nothing."
Cons: "Crew some times get angry and work without passion"

Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"

Pros: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Cons: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"

Pros: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Cons: "The headset didn’t work properly so had to listen to music and movies through half the earphones."

Cons: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."

Pros: "Lots of entertainment options with current movies."
Cons: "Limited leg and elbow room. Food too carb heavy."

Pros: "Everything. Nothing negative."

Cons: "flight was delayed for 4 plus hours after they started the boarding process! food was ok."

Pros: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Cons: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."

Pros: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Cons: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Pros: "Quantas Operated by Emirates is definitely not Emitrates standard."

Cons: "Not able to select seats during online checkin free of cost."

Pros: "Food was good"
Cons: "Crew was not so great"

Pros: "A380 economy cabin, excellent legroom for a 6"2 bloke like me. Seat was wide enough too. Really good food and a cracking entertainment system. Happily fly them again."

Pros: "It was a smooth and pleasant journey."
Cons: "Menu options were somewhat limited"

Cons: "There were not proper announcements for delay of flight. Flight moved from gate while overheads bins doors were still open, lots of passengers were still standing, walking in the aisles. Even though I told Steward not to wake me for the meals but still I was woken up 3 times for two serving of meals."

Cons: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Pros: "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
Cons: "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"

Pros: "The crew, airplane"

Pros: "great lie flat bed, was too tired to take advantage of the service"

Pros: "Emirates is my new favorite airline. Food was excellent, flight attendants were all friendly and professional, the seats were spacious, and there was a great selection of movies."

Pros: "This was my first time getting a bump up to First. Loved the dining options and comfort level. Staff on board were wonderful. Shower a particular novelty but it did perk me up prior to landing."
Cons: "I cannot fault anything about his experience. Simply fantastic."

Pros: "Emirates flight was amazing"
Cons: "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."

Pros: "Timing, service, comfort"
Cons: "Nothing"

Pros: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."

Pros: "I felt that the crew kind of forgot about us; there were lots of trolleys going by with drinks but each presumed that we had been served. I also felt that the crew in this section weren't friendly. I know it was an extremely busy flight but there wasn't much eye contact with the some of the crew, I felt that the stewards (men) were the least friendly."
Cons: "The food was bland and boring but i do like having real knives and forks. The white wine choice wasnt good. The crew didn't seem that familiar with the types on offer, ie savignon blanc, chardonnay etc. They just handed you the wine and hoped it would be ok. I felt for such a long flight the crew could have announced that if anyone would like extra snax or drinks then feel free to call a member of the crew or even go to the kitchen and ask. Wifi was offered on the flight but it wasn't explained how to use it so I didn't have this facility as I couldn't connect! Once we asked it was explained but I still wasn't able to connect. Would be helpful if this could be explained / announced to the passengers."

Pros: "Everything was terrible"

Pros: "Safety, on time, A380 is better than B777 (comfort)"
Cons: "Food, i like the hot bread rather than cold bread"

Pros: "Crew v good"
Cons: "Food .. Fish undercooked ... Aircraft bit dated"

Pros: "The A380 was much more comfortable way to fly than the 777"
Cons: "I disliked the food"

Pros: "Average food on return flight. Fantastic entertainment options"
Cons: "(a) The steward was not willing to change my food selection."

Pros: "Timing is good flight quality is good"
Cons: "The food was not that good Seat in boing 777-300 very small and you never feel comfortable in economic class"

Pros: "Good space"
Cons: "It's unfortunate that when you order a special meal you dont get your drinks until after you have eaten your meal. and if you end up waiting then you end up having a cold meal. It would be great if this could be changed"

Cons: "Vegetarian meal options were scarce."

Pros: "The polite behavior of cabin crew."
Cons: "In flight EK 231 dinner is served for passengers at early hours 3.30 after taking off from Dubai. I personally feel this meal is unnecessary as people would have had dinner 3 or 4 hrs earlier."

Cons: "There was only one hour of wifi, seriously? I mean Dubai is one of the nicest airports but maybe whats necessary is to be able to cater and not just put up even more redundant shops which lack people. People are traveling and might actually need to be in contact especially since flights are so spaced out"

Pros: "All was good"
Cons: "Nothing was amiss"

Pros: "Nothing really"

Pros: "Food and seat and entertainment"
Cons: "Check in time is too early (at least 90 hours before departure) Not part of sky team or star alliance"

Pros: "The flight was so smooth, I was able to sleep, eat, and go back to sleep."

Pros: "Good on comfort, service"
Cons: "Purchased Emirates flight package, but it turned out that the second flight was operated by another airline in another terminal. Emirates didn't even list the flight anywhere on their departure boards. There was not enough time to make the flight even with rushing. This package should have never been sold by Emirates"

Pros: "Rest is fine"
Cons: "Food from Dubai to mumbi vegi"

Pros: "Entertainment was fine and the crew were helpful."
Cons: "The behaviour of some of the Passengers. Drinking and verbally abusing the cabin crew."

Pros: "Food very good in economy. When I asked to take a look at the A380 the crew were accommodating and even showed me around the top deck."
Cons: "When in economy, regardless, comfort is a compromise, unfortunately Emirates in this regard is no exception as the seats are standard fare although the in flight entertainment is new generation."

Pros: "Entertainment"
Cons: "No food options even though a menu with 2 options was given"

Pros: "Food and entertainment."
Cons: "Disorganized boarding and lower than average leg room"

Cons: "Our flight was direct to Bari but suddenly we see that it is not ...."

Pros: "I had a migraine attack and needed to vomit several times. The crew was amazing and tried to help me in any possible way, unbelievable. Extremely grateful to the flight attendants who helped me so much."

Pros: "The in-flight food and entertainment was excellent. They provide many options for food and drinks. The staff is also very attentive and will not hesitate to help you and provide you with everything that you need."
Cons: "I took a transatlantic flight to the USA and like many economy seats in al airlines, legroom was a problem. However, it was better than American Airlines. The seats in general are comfortable."

Pros: "Lots of cabin staff and they are pleasant. New plane with very good entertainment system and choices. Good food."
Cons: "Very full flight and an armrest hog sitting next to me. Not the airline's fault but that detracted from comfort and ability to sleep."

Pros: "Food."
Cons: "Only one person handling the business class line, very rude, not efficient. No separate boarding for business class passengers, just one long line for all. Flight delayed for 90 minutes due to mechanical issues, with many passengers having connecting flights. There was no communication about connecting gates, no one to greet you with only 15 minutes to catch the next flight. Seemed like a kindergarten operation."

Pros: "The trip back was better. No delays. However, there was still a fly circulating in the plane. This is the first ever airline where I had experienced this."

Pros: "I like everything at the round flights .very nice and comfortable air crew and the meals plus the adv."
Cons: "So far so good except the landing of flight No 33 wasn't smooth even weather condition plus runway status was good enough ."

Pros: "Comfortable, no problems"

Cons: "Every other time when traveling with this connection, I was able to receive the boarding pass for the connecting flight when checking-in in Houston. This time I was told I'll have to check in separately at the nearest Turkish airlines desk when I land in Istanbul and that I'll need to pickup and recheck the checked luggage. Then I was told the luggage was transferred and then that was changed to "we can't be certain so you should probably check when you get there". I then watched the person behind the counter rip up a boarding pass before my eyes. I don't understand even now what the problem was but trying to figure it out in Istanbul with a 2 hour connection was stressful."

Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"

Cons: "Outstanding"

Pros: "Great"

Cons: "Free wifi"

Pros: "Efficient and on time."
Cons: "All fine."

Pros: "Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library."
Cons: "New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library."

Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Food, service, movie selection, wine selection, seats in business class."
Cons: "Unimpressive selection of scotch when compared to competitors."

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Pros: "Crew was very helpful & friendly. Cabin was well pressurized."

Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "Staff was very helpful and kind. Very delicious food."

Pros: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Cons: "still dont get why plane seats can't br designed to be mildly comfortable."

Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"

Cons: "Nothing"

Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"

Cons: "Not enough movie varities."

Pros: "Friendliness of crew."
Cons: "N/A"

Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Pros: "Great entertainment, headphones, booze and food"

Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pros: "Service, food and programming"
Cons: "Bathrooms"

Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pros: "The seat"
Cons: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"

Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Pros: "I really like the food and the crew members. they all were very kind and nice to us."

Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Pros: "I had an idea of what Turkish Airlines was going to be like and was totally wrong. I was on Turkish airlines. They have excellent food, very good friendly service, even real silverware. I got a full meal on both a two hour and a four hour flight."

Cons: "I woke up twice due to too warm cabin."

Pros: "crew"
Cons: "food"

Pros: "Crew and food"
Cons: "Seat"

Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Pros: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Cons: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Cons: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Pros: "On schedule. Great crew."
Cons: "Limited foot space small seat."

Pros: "cheap(?)"
Cons: "everything - absolutely no frills"

Pros: "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
Cons: "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"

Pros: "Staff were friendly!"
Cons: "Food was not great and no choices."

Pros: "Friendly stuff"
Cons: "The expiriace going there was horrible because of the weather."

Cons: "Allow business passenger to use front bathroom."

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Cons: "Flight got cancelled"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Cons: "Too hot inside the aircraft"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"

Pros: "My seat at the window was great and the staff really friendly and courteous!"

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "Good"
Cons: "Nothing"

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "Our lougage did not arrive"

Pros: "Very friendly and helpful crew."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "Arrived Early!"
Cons: "Left Late :-)"

Pros: "Nice flight, nice crew, and a nice experience."

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Pros: "quick and relaxed"

Pros: "was very quick"

Pros: "On time."
Cons: "No negative"

Cons: "Same as above. Seats very narrow. But enough leg room"

Cons: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."

Cons: "No food only blueberry juice and water"

Pros: "Clean and comfortable seating"
Cons: "50 minutes delay. Food tasted funny like old leftovers."

Cons: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Pros: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Cons: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Pros: "Crew is very nice and helpful. Food is just fine."
Cons: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Pros: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Cons: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Pros: "Great customer service; food was good; excellent movie selection"
Cons: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Pros: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Cons: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Pros: "many choices of films to watch was great too! Like that you served Finnish food!"

Pros: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Cons: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Cons: "I missed the flight"

Cons: "Delayed"

Pros: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Cons: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Pros: "The crew was courteous."
Cons: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"

Pros: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"

Cons: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Pros: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Cons: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Pros: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Cons: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Pros: "Courtesy of staff was top notch"
Cons: "Older plane. Entertainment system very dated poor screen quality."

Pros: "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"

Cons: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Pros: "I was glad that it was a direct flight, and the crew was nice."
Cons: "The seats are too small, and there were two empty rows behind us, but the crew seemed to be using them to sleep and did not allow anyone back there. The monitors were in the aisle, and I could not see it well, and I was never offered any headphones, so I could not watch the in flight entertainment. Overall, the flight was pretty disappointing."

Pros: "The flight was so-so. Cramped seating with mediocre food."
Cons: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."

Pros: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Pros: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Pros: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Cons: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Cons: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Pros: "geting off"
Cons: "To cramped so I will go back to Delta"

Pros: "Crew politeness"
Cons: "Food is only average and not enough good movies to watch"

Pros: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."

Cons: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Pros: "The lie flat bed was nice. Lots of good, new movies"
Cons: "The seats are very narrow and you'd either have to climb over someone to go to the bathroom or someone would have to climb over you. And we're talking about complete strangers most of the time. The flight attendants were not very attentive Food was not good at all even for air plane food"

Pros: "The crew members were very pleasant and attentive."
Cons: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."

Pros: "The staff was very kind."
Cons: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."

Pros: "The crew was very nice and helpful and the flight went well and was ontime, in fact early."
Cons: "I thought that I got one bag checked for free and another one would cost $50. But when I got my boarding pass I was charged $100."

Pros: "First time across the Atlantic, and the British/French crew was the most polite crew ever."

Pros: "A Good Deal,but when.we arrived in Miami there was not any finner counter,when to BA anf6 then we found the flight"

Pros: "I enjoyed the entertainment on flight"
Cons: "Boarding process was very unorganized, no lines people were cutting each other, planes are old and dirty. Food and service was just ok."

Pros: "Had a bulkhead seat with good legroom n very happy for someone my size."
Cons: "Wanted to book a seat earlier and BACK wouldn't allow it."

Pros: "I sat with nice people and was happy each seat had a screen but of coarse it didn't work"
Cons: "Seat and foot room was extremely cramped , and I'm 5"4 115 lbs, seat was horribly stiff and uncomfortable , the entertainment system broke throughout the plane an hour into flight, you never saw crew in less they were serving food, it was very very load , it was a pretty awful experience and I'm not looking forward to the flight home at all"

Cons: "seat leg room very tight. hen person in seat in front leaed back it was in my lap"

Cons: "God bless Finnait."

Cons: "Flight was an hour late taking off due to maintenance although only 30 minutes late arrival. So the pilot did a great job."

Pros: "I upgrade my seat and I loced How comfortable the seat were."

Pros: "made it to Madrid"
Cons: "Overhead reading lights did not work, monitors had obstructed view, aircraft from late 80-ies, very old with ashtrays closed shut in the armrest."

Cons: "this was an american airlines flight sold as though it were a finnair flight. as a result, we were unable to check in online or choose seats online. this was a huge inconvenience, as we were only able to choose seats at the check in desk just before the flight. why, kayak, are you playing this age? don't try to miss lead me regarding what airline I'm flying."

Pros: "Crew were great, providing me with extra drinks."
Cons: "Uncomfortable seats, no at seat entertainment options (old crt screens along the middle row only) no power sockets"

Pros: "flight was fine"
Cons: "no power points no personal entertainment"

Pros: "Food was good, service was good, we also got little tube filled with French candies!"

Pros: "Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel."
Cons: "Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration."

Cons: "takeoff delayed due to "technical issues". similarly landed after an almost 60mins delay!"

Pros: "The snack/beverage service was unexpected and generous for such a short flight."
Cons: "The airline lost both of my bags and destroyed a twin seat stroller. Dealing with the personnel at the airport was very difficult since I didn't have one of my baggage tickets, they acted like they couldn't help me at all. They have computers and could have cross – checked with my name, but they refused to do so until I told him to try to use the one claim ticket that I did have. They did and the matter was eventually resolved, and I am awaiting my bags now at the place where I am staying."

Pros: "crew, very kind people, multilingual"
Cons: "one hour delay, but they send a kind apologize by mail"

Pros: "Out of the 4 Air France/Delta flights I boarded over 21 days, this was the the only leg where row-range-wise boarding was done! Thank goodness. Entertainment options were awesome; latest movies, shows, documentaries, etc. Food options for AVML were good and plentiful. Flavors and temperature were just right. Staff was courteous."
Cons: "Seats need an extra layer of cushioning at the very least... very painful to sit in those for so many hours. Extra space would be great - but that is nearly impossible to achieve. Headphones provided should be upgraded a bit... earphones with better plugs would be a good option."

Pros: "Good selection of films and TV series, both old and recent. Fairly fuss free - earphones and blanket ready in seat."
Cons: "For some reason a veggie (ovo-lacto) meal means they take away the wine, cheese, bread and tiramisu and replace it with crackers and a couple of slices of fruit."

Pros: "It was standard. Nothing stood out. Travel was fast."

Cons: "The plane must be at least 25 years old, and the food was horrible!!"

Pros: "Seats were spacious with some recline. Obviously better than flying economy. Food the same as economy"
Cons: "I thought the food could have been better"

Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Cons: "More options for gluten free food. Always get the same dish"

Pros: "Friendly crew"

Pros: "Late departure, dirty, staff not friendly."

Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."

Cons: "Really hard to get boarding passes online"

Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Pros: "crew was great, seats were comfortable"
Cons: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."

Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Pros: "Crew was wonderful and welcoming!"

Pros: "The cue lines per zone are a brilliant idea!"

Cons: "boarding wasn't good."

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pros: "Flight was delayed 4 hours with no explanation"
Cons: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Cons: "My entertainment device did not work the entire flight."

Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"

Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."

Pros: "Over all everything was great, except the bags check in"

Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Cons: "Security services at Manchester airport...too long and not friendly at all"

Pros: "Nice staff, very professional and helpful."

Pros: "Food was Fantastic, Air France the Best on Air."

Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"

Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pros: "I didn’t actually liked the entertainment"
Cons: "I just didn’t enjoy the entrainment."

Pros: "The service"
Cons: "Nothing"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."