Daily cleaning, installation of cabin HEPA filters on flights to Oaxaca
Mexico has not implemented any entry restrictions, but travellers arriving from countries affected by coronavirus (COVID-19) will be screened, and those showing symptoms will be quarantined
There are currently 634,649 active cases of COVID-19 diagnosed in MX and 34,388 deaths as of 16 Jun 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average direct flight from the United Kingdom to Oaxaca takes 29h 52m, covering a distance of 5529 miles. The most popular route is London - Oaxaca with an average flight time of 30h 18m.
The cheapest ticket to Oaxaca from the United Kingdom found in the last 72 hours was £202 one-way, and £503 round-trip. The most popular route is London Gatwick to Oaxaca Xoxocotlan and the cheapest round-trip airline ticket found on this route in the last 72 hours was £503.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "The crew was very kind"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "Everything works and quick to get to destination."
Cons: "The plane is so old..,"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Cons: "Lost all our bags so couldn’t ski"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "I slept pretty much the whole time"
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Good service onboard, good food. On time."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"
Pros: "Very friendly staff"
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Two hours delay in the start."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Plane delayed on tarmac on arrival. Immigration line was chaos with no staff helping to provide order. Missed my connection and changed to another flight the next morning - aeromexico would not pay for hotel or taxi. Supervisors were rude and dismissive, didn’t care about effect on my plans."
Pros: "It was empty"
Cons: "I thing it was a connection flight"
Cons: "Nothing it was great Aeromexico is the best"
Pros: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Cons: "Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder."
Pros: "I love everything!!!!!"
Cons: "Nothing everything is great !!!!!"
Pros: "Crew pleasant & food good"
Cons: "Seats not very comfortable or adjustable"
Cons: "This part of the flight was good, Mexico City to Los Angeles was terrible."
Pros: "Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T"
Cons: "The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy."
Cons: "We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing"
Cons: "As I mentioned earlier, the interior of the plane looked very tired, and my seat cushions were coming apart."
Pros: "Lots of free entertainment options. Easy USB locations where you can charge your phone. Somehow got called to cut line and board right away. They provided food (though had I known, I would have ordered vegetarian)."
Cons: "Some turbulence"
Cons: "Not being able to choose an aisle seat made the flight uncomfortable for me and my neighbors"
Pros: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"
Pros: "vuelo sin demoras"
Pros: "Perfectly on time both ways!"
Cons: "Crew was less than friendly"
Cons: "I feel sad that spending a week in my home country turned out to be a nightmare"
Pros: "Flight on time and as comfortable as one can get in economy."
Pros: "La tripulacion fue super amable"
Pros: "Captain and crew were really nice Airplane was clean"
Cons: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"
Pros: "I didn’t like anything"
Cons: "They didn’t do procedures letting us know to look at the board to see the flights and the gate we were going to come out at. The gate was changed last minute we didn’t hear no announcements this was our first time flight out from Mexico to Tijuana and because we were not well informed we missed our flight, aroeMexico Employees were really rude when asked to see if we could get out flight replaced. Didn’t help at all. We ended having to buy 2 new tickets. Awful will not recommend this flight to anyone."
Pros: "Well organized"
Cons: "People in the airline need to be a bit more frienly"
Pros: "Leaving on time"
Pros: "Good food and good entertainment."
Cons: "Lack of entertainment"
Pros: "Everything was as expected."
Pros: "Comfortable and smooth"
Cons: "Food and food service"
Cons: "I had to document my luggage in every airport"
Pros: "The staff was super nice and professional. The flights were both on time"
Cons: "I didn't like that they change my seat number after I had already picked a window seat. When I checked in they gave me a middle seat ."
Pros: "We finally got home. Only 10 hours later."
Pros: "It wasnt crowded, staff was always available, and made it on time !"
Pros: "Just OK!"
Cons: "Took forever to take off, AC was nonoperational. Very discomforting!"
Pros: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Cons: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."
Pros: "Arriving 20 min before schedule time"
Cons: "Nothing everything was perfect!"
Pros: "Crew is pleasant and professional."
Cons: "Boarding process is incomprehensible and had nothing to do with your location on the plane. Very inefficient, particularly on a large 777. Pilot was very quick and used "beyond our control" as an excuse for every delay. 6 hour delay in Buenos Aires and 1 hour on the tarmac in Guadalajara. Reading light didn't work and TV screen was unwatchable."
Cons: "I tried to call TWICE to make sure that I could change dietary preferences because I have food allergies and I was told both times that I was unable to. This is not fair for the price paid for flights. I am very unhappy with the fact that there was food served onboard and that, when I tried to tell the airline what I could and could not eat, that they did not change my preferences or even give me the option."
Pros: "Everything went great!"
Pros: "Fast and efficient"
Cons: "Nothing much. The flight was too short to critici anything of substance. You"
Pros: "The flight was going great, very comfortable and good food"
Cons: "Extremely important luggage was lost"
Pros: "lucky for us the plane I boarded was also headed to Mexico City. They allowed us to stay on the flight and we made our connecting flight in Mexico City"
Pros: "I loved this flight. I took 2 other airlines within a few days and this was the best experience. Short check in lines no hidden fees very organized and plane left right on time! Played a good movie and provided headphones and snacks which where pretty good. Great flight!"
Pros: "Picked my seat after a book my flight...had to pay extra but once I got to the airport and about to board Aeromexico gave me a free upgrade to business class with which was awesome.seat were a lot. Comfortable better service overall the experience was a 10."
Pros: "Flight was on time flight attendants were very nice and helpful to all needs definitely using this airline again"
Cons: "Plane was a older felt a little more crammed in with it being three row seats"
Cons: "Flight was canceled."
Pros: "Me gusto mucho la atención personalisada de todo el personal de Aeromexico. Brindan información detallada y precisa de los vuelos en conexión. Definitivamente volvere a viajar con Aeromexico y lo recomendare a mis amistades y familiares."
Pros: "I was rushing because I was close to late, I got pulled out of line and asked if I'd be willing to take a direct flight to Mexico City instead of layover, they said I might get stuck in Guadalajara because of short time. They really made my day and took great care of me! Thank you"
Pros: "Nice little meal and complimentary tequila, and nice flight crew."
Pros: "The comfort of the flight was outstanding. Spacious, nice temperature, and good movie selections."
Cons: "The boarding process wasn't the greatest. They only had 2 or 3 kiosks available for bag check-ins but they had 3 international flights all around the same time. The line was ridiculous."
Pros: "Check in agent was very very helpful!"
Cons: "There was Nothing to to dislike"
Cons: "If we boarded and left on time"
Cons: "We need food"
Cons: "One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers."
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Cons: "My reservation through JustFly did not pass along that I’d paid for seat selection, and it brought along an unexpected checked baggage fee."
Cons: "How about not being 4 hours late."
Pros: "Very good main meal. Numerous movie choices Friendly attendants. Pretty good leg room."
Cons: "Incoming light was late, making for a late departure and late arrival at destination (about an hour). People-mover buses incredibly slow and inefficient, adding to delayed arrival at terminal."
Pros: "on time departure offered a beverage and snack"
Cons: "we had to circle phila we had to wait for our gate"
Pros: "The crew and the service was excellent."
Cons: "Gin availability"
Pros: "Seat was 9k. Comfortable"
Cons: "Plane late to take off because caterer was late"
Pros: "Pleasant and attentive crew"
Pros: "Crew nice- flight smooth"
Cons: "More leg room"
Pros: "The inflight entertainment and WiFi was great."
Cons: "The food could’ve been better"
Pros: "Starters, the flight was co coached with American airlines which is one of the worst airlines I've traveled so far. They lost my bad, and so far no one can help me locate it. Changed my flight without noticing me, made me run around the airport like crazy trying to catch the connecting flight just to find out that AA airlines already changed my itinerary."
Cons: "Everything. Poor service, rude flight attendants, unhelpful staff."
Pros: "Crew was great once we were airborne."
Cons: "Flight was delayed 4 hours and caused us to miss train to Florence and spend double the original price to purchase new tickets."
Pros: "Nothing, okay the movie"
Cons: "Flight attendant in back rude from start to end for no reason."
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Pros: "Gate agents and crew were patient and polite."
Cons: "The seats were still to small and my shoulders were in the aisle. Are they getting smaller?"
Pros: "Customer service, boarding and service onboard were excellent."
Cons: "Flight departure was delayed for 30 mins by a flight attendant not showing up on time."
Cons: "The food"
Pros: "The food was pretty good Good choice of movies The staff were very good"
Cons: "My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless"
Pros: "The entertainment system was nice. The cabin crew was nice."
Cons: "Airlines have gon back to the days of packing as many seats as possible into these planes. I not a big guy but not huge. I’m just over 6 feet. When I sat down it was impossible for me to sit without my knees jammed against the seat in front of me. I ended up switching with my daughter to the seat across the isle which had slightly more leg room. Overall the seating was very uncomfortable."
Pros: "Flight was on time, crew was friendly."
Cons: "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."
Cons: "Comfort, timeliness."
Pros: "I did like that "new plane" smell. Good pretzels."
Cons: "Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!"
Pros: "Great time. It was one of the best flights I have ever taken."
Pros: "Everything went very smoothly and the entertainment was quite good. New movies, international films, and games kept me happy from boarding to landing."
Cons: "Nothing to complain about really. I thought that the flight attendants did a great job."
Cons: "Flight was 4 hours delayed"
Pros: "Outlets, great entertainment choices, quick boarding"
Cons: "No charges for cellphones on first class! (Plane looks pretty new as well)"
Pros: "they got us where we were going, so that's good, i guess."
Cons: "overnight flight. temperature set to minimum. no blankets provided. patronizing crew (blankets are "only for business class", because who cares if a few cattle freeze to death in transit)."
Cons: "After everyone boarded they said they had a 2 hour delay and if you got off the plane your flight would be cancelled. After an hour of sitting on the plane they got everyone off so a different plane could board and take off and then everyone got back on the plane and continued to wait. We left 2.5 hours late and when we arrived at the destination the plane couldn't contact the tower?!?! So we waited another 30 mins...ridiculous, rude, and rather fly southwest"
Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
Cons: "Not enough staff at the airport to check in all passengers for early departures"
Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."
Pros: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Pros: "On time and smooth flight"
Cons: "We sat on the tarmac after landing for 40+ minutes."
Pros: "Nothing. We bounced back and forth between 2 gates at LAX. NO EXPLANATION FOR DELAYS. It's not our fault when you over book"
Pros: "Everything was good"
Pros: "The pasta coming out of Frankfurt that was served on the plane was actually phenomenal I have never had that kind of cheese spaetzle in an aircraft before absolutely excellent. The desert choice of the crumble tart was also very good. The roll was cold as usual in economy class. The rap served as pre arrival meal was also very good. This was by far the best food I have ever had and economy class I have never encountered this food traveling from the US to Europe but traveling back from Europe the food is often better. This one was phenomenal."
Cons: "Selecting the entertainment choices was very very sluggish to the point where I just discontinued trying to find a show to watch. On both flights, going to Frankfurt and then returning from Frankfurt those international flights, the video or entertainment was very slow to select. I also noticed in some seats it wasn't working or people also just gave up. I did however like the fact that some shows we're closed captioned, that is really helpful because sometimes it is difficult to adjust the sound to to be able to clearly hear the conversations in the movie. Subtitles definitely help. I wish all of them had subtitles. The boarding is okay and I understand all the emeralds and rubies and platinum's Etc, but sometimes by the time group for get seated there's not always enough room in the overhead compartments because people tend to put all their bags their. And some people still take oversized bags that should probably be checked this is quite a nuisance."
Pros: "For what airlines fees this high, meals should be included....meals that are offered are redicous priced."
Pros: "Seats had enough room. Inhad been worred they'd be too close since iwas the middle of a 5 person row."
Cons: "The boarding was terirble. We were over and hr late take off and it was very hot boarding and it took a long time. Also the air was so dry i got a nose bleed."
Pros: "The flight was efficient and the crew were courteous."
Cons: "There isn't much to dislike, but it certainly wasn't anything extraordinary either."
Pros: "Nice crew. Comfortable plane."
Cons: "The Cusco airport was a mess! Long delay an changed the gate twice"
Pros: "Wasn't over booked"
Cons: "No entertainment no offer to up grade"
Pros: "spaced out"
Cons: "there was no food alergy alternatives (Gluten Free)"
Pros: "Very helpful assistance staff, food and drinks delicious, excellent service onboard"
Cons: "At Denver assistance hadn’t been arranged"
Pros: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Cons: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."
Pros: "On time"
Cons: "Food was poor"
Pros: "Quick boarding and deplaning process"
Cons: "Offer free wifi instead of charging."
Pros: "Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice."
Cons: "My name was on both reservations, i did not notice this until my wife and i tried to check in. They would not change the name on one of the tickets to my wife, Kathleen. So we had to cancel the entire reservation. I have trip insurance with Allianz, and am trying to get a refund for the tickets. If"
Cons: "I was unable to switch my assigned seat online therefore I went to the United counter in London to have my seat changed. It seemed to be a bother for the person who helped me. Was not friendly at all"
Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."
Cons: "Great airline"
Cons: "Checked luggage took more than 45 minutes to arrive. Tough with little kids to keep waiting."
Pros: "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
Cons: "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."
Pros: "Incredibly nice staff, new aircraft and lots of room and very clean airplane"
Cons: "Food :) maybe include a vegetarian option for the sandwich snack"
Pros: "Clean modern plane"
Cons: "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."
Pros: "Comfortable and efficient"
Cons: "No vegan food options left"
Pros: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Cons: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
Cons: "Couldn't connect to the onboard entertainment system through my laptop."
Pros: "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing."
Cons: "The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner."
Pros: "all smooth"
Pros: "The journey was smooth"
Pros: "The flight went very smoothly from start to finish"
Pros: "Entertainment and the crew"
Pros: "Relatively comfortable seat, decent entertainment and nice crew."
Cons: "50 minutes on the tarmac in Newark waiting for the gate."
Pros: "bad movie choices"
Pros: "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Cons: "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."
Pros: "Friendly staff, happy to help"
Cons: "Was all good"
Pros: "Easy check in. Good flight. Good food."
Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Pros: "Staff were very helpful especially with delayed flights etc"
Cons: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"
Cons: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"
Pros: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."
Pros: "Check-in at Heathrow T2 staff were excellent and very helpful."
Cons: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"
Pros: "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"
Pros: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."
Cons: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
Pros: "Finest Business Class experience I've had. Flew to Europe on Lufthansa, which I had liked the best, but UAL's new cabins and services were far better."
Pros: "Was easy trip"
Cons: "Food & very small not clear vedio screen"
Cons: "The plane was completely outdated and very dirty and uncomfortable."
Pros: "Great food, great people, great service.we even got in a little early."
Cons: "No wifi on board and no individual screens"
Pros: "Professional staff"
Pros: "Food was not good at all. Loved the new international terminal at heathrow"
Pros: "Good service"
Cons: "No captions in the movies"
Pros: "Everything was good."
Pros: "Professionalism of staff. Good timing on services offered"
Cons: "Don't have anything to say"
Pros: "Service and attitude of the staff was outstanding"
Pros: "The international flights were fine."
Pros: "The check in process was very fast and efficient"
Pros: "Smooth travel"
Cons: "I can’t think of anything"
Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."
Pros: "Nice crew, flight landed on time"
Cons: "Temperature was very hot and embarking procedure took a while to be completed"
Pros: "The Dreamliner airplane."
Cons: "The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess"
Pros: "Crew was awesome, airplane was new and clean All planes were on time"
Cons: "The food"
Pros: "Friendly crew"
Cons: "Knowing that the baggage wasn’t included in the price of the plane ticket"
Cons: "Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for."
Cons: "check in was slow"
Cons: "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"
Cons: "The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it"
Pros: "Plane was great"
Pros: "Flight itself was ok"
Cons: "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"
Pros: "The punctuality"
Cons: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"
Pros: "Low Fare"
Cons: "No IFE in Coach"
Cons: "An hour to check in is unreasonable and the having to go to a separate counter to pay for a bag was a joke."
Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."
Pros: "The crew was professional."
Cons: "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."
Pros: "The airplane was clean, and the staff were correct and professional."
Cons: "The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through."
Pros: "Boarding was fast. The breakfast sandwich was good. It was nice the cabin lights were turned down since it was an overnight flight. Also all seats had a pillow and blanket."
Cons: "The seats were extremely cramped, very difficult to get comfortable. The bathrooms early into the flight were dirty and one had no toilet paper the entire flight, making me wonder if any were cleaned between flights. Having TV's is a nice option to pass the time on a long flight. The problem was the seats were so close it was uncomfortable to watch them."
Cons: "The delay"
Cons: "no service, bad food, no individual tv screens, no choice movies"
Pros: "As below. Thank you Air Europa"
Cons: "The crew was awesome! The flight attendants were attentive to our needs; even reassuring us to not worry about the turbulence (which was A LOT). The captains explained the turbulence BEFORE it happened. Hence, making us feel safe. The flights were on time. The MOVIES selection were excellent. Do BRING YOUR OWN EAR BUDS. The only negatives are: the Madrid airport food was HORRIBLE; WOULD LIKE MORE ROOM in between the following row."
Cons: "As my connecting flight was late due to the check-in debacle, I had very little time to make it to this flight. After running I made it, and my assigned seat had a broken chair! In fact the whole thing, including the newspaper holder and the screen were broken. The flight attendant was not shocked by this at all, simply suggested to use the seat next to me if no one was using it. The entertainment on these flights is awful! Only a few very old movies, and you have to pay 3 euros for the head phones. The planes they have are quite old and broken all around."
Pros: "My baggage didnt arrive"
Pros: "I was upgraded to business class which was very spacious and comfortable. The chair fully reclined and I was given a pillow and duvet. Details like a travel bag with socks and a toothbrush were a pleasant surprise. I was thrilled that I could charge my devices all at the same time due to ample outlets."
Cons: "The food was just okay (only one option) and I had to ring the attendant to ask for water. There was no beverage service on a 7 hour flight and that seemed odd to me."
Pros: "The flight attendants were the differnce. Very friendly and make the experience more confortable"
Cons: "Dont have tv"
Pros: "Air Europa honored my SkyTeam Elite Status!"
Pros: "Lunch (TLV - MAD) was excellent Breakfast (MAD - TLV) was horrible! Plane was clean and new."
Cons: "Space between seats is minimal. Over 1.80 m' may suffer."
Pros: "Modern airplane and service."
Cons: "Fee for Wifi and TV show options somewhat limited."
Cons: "We board to the plane via a bus. we were at the bus waiting to go to the plane for more than 10 minutes. A bit long, specially if you have been travelling already for a long time....like me (I was coming from Miami).The bus is not too comfortable....you have to stay still on your feet with a lot of people"
Pros: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Cons: "Food was good but could be fresher"
Pros: "Great prices without feeling herded."
Cons: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"
Pros: "Crew great. Not fun taking bus to plane in cold then departing the bus and boarding en masse even though we were business class. Food was very good in business. Flight on time. One of best landings I've experienced! overall very good."
Pros: "OK for a short flight"
Pros: "I book this flight 1 hour before take off because TAP Portugal screw me over and didn't want to put me on the next flight since I missed my first one because of a delay due to the storm in another airport. SCREW TAP PORTUGAL NEVER FLY WITH THEM:"
Cons: "Food. Enterteinment."
Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."
Pros: "As is usual for low fare flights, seating was tight. Every other phase was excellent"
Pros: "Muy buena"
Cons: "Muchas veces las azafatas eran hostil y/o muy serias"
Pros: "The crew was pleasant."
Cons: "The checking in/boarding process was absolutely horrible. Attempted to check in through their app to avoid the extremely long line and it wouldn't accept our passport numbers. After finally receiving our boarding passes, the kiosk for our flight read "Gate Closed" and it seemed to be miles away. We got to the airport well in advanced, but due to the long line and fear of missing the flight, we didn't have time to shop at duty free or get food within the airport."
Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."
Pros: "Left on time"
Cons: "Air Europa is using an old plane for the MAD-SJU route. It's a flight over 8 hours long. The entertainment screens are overhead, seats not so great."
Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."
Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Cons: "Delayed 1 hour 40 min. No communication from airline regarding new departing time or gate. Boarding was a free for all"
Pros: "Blanket and pillow meal ok staff friendly and attentive"
Cons: "No boarding call headphones sold crush to get on flight"
Airlines flying to Oaxaca have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Oaxaca
Masks required on board, masks provided on flights to Oaxaca
Social distancing seating
Middle seats unavailable to book on flights to Oaxaca
Testing for antibodies, testing for symptoms for flights to Oaxaca
Waiving of change fees. Search flexible flights to Oaxaca