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Pros: The crew.

Cons: The time between flights.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Comfort

Cons: Internet

Pros: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Cons: Nothing,just the seats. Cleanliness was perfect

Pros: - the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced.

Cons: - on board WiFi -

Pros: Friendly crew

Cons: Long check-in lines Seats uncomfortable

Pros: Smooth

Cons: All was fine

Cons: The seats are cramped and you have to pay for snacks and water

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Cons: Information on arrival time was not correct

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: Bigger seats the new ones are way to narrow

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Usual faultless KLM experience

Cons: Nothing.

Cons: When its rain we shouldn’t walk to the air plain

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Muslim food

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: Meal choices - only serving beef in economy was not great.

Cons: connection information very poor

Pros: food good

Cons: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: The seat not so comfortable but good

Cons: Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that.

Pros: crew and boarding was nice

Cons: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.

Cons: You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company.

Pros: Row of seats to myself. Free coffee.

Cons: Coffee refill.

Pros: Crew was great

Cons: Boarding is a zoo. Boarding by row is faster.

Cons: no peanuts?

Cons: The plane was small. It was a quick flight though.

Cons: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: Trip was cancelled

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: Crew wonderful.N

Cons: None for now.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: Literally nothing.

Cons: It could have happened.

Pros: The crew, plane and airport was great!

Cons: Part of our luggage was disassembled and not delivered to the final destination.

Pros: Absolutely nothing

Cons: Everything

Cons: At least a complimentary glass of water or juice in Economy.

Pros: Efficient boarding and disembarking.

Cons: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*