Find cheap flights from England to New York John F Kennedy Airport

Pros: "Amazing !"
Cons: "Nothing all good really"

Pros: "Seats comfortable. Food was good."

Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Cons: "Seats were really old and outdated"

Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Cons: "Getting home 5 hrs later than planned"

Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "Service, pilot updates, and seating were all great!"

Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Pros: "Friendly staff, so much food/snacks were offered. Good movies available."
Cons: "Nothing"

Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Pros: "Service, meals, friendly and attentive FAs"

Pros: "The crew were friendly."
Cons: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Cons: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Pros: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Cons: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Pros: "Legroom, lovely staff and all round good flight"

Cons: "Older media entertainment screen with hard to use touch interface."

Pros: "Nothing"
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."

Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."

Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Pros: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Cons: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"

Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Pros: "Neat plane, good food and service"
Cons: "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Pros: "Getting to Barbados from Manchester airport is convenient"
Cons: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."

Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."

Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Pros: "Service, food, etched all fine"
Cons: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Pros: "Food and beverage choices excellent"

Cons: "Cold draft at all times."

Pros: "The crew was very good with the passengers and attentive"
Cons: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Cons: "45 minute delay on runway after landing was very very frustrating."

Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Pros: "Food was a big improvement and staff very friendly and helpful. Seats not as comfy as some airlines but we're okay."

Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Pros: "Nothing"
Cons: "The food I had food poisoning"

Pros: "Extremely uncomfortable seats in the Economy section and a very confusing remote control to maneuver the entertainment screen. The crew was excellent so it's not their fault. The food was passable but those white bread rolls got to go. My luggage didn't arrive so let's hope they bring it today."

Cons: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Pros: "It was cancelled and scheduled next day"

Pros: "Food was great and the crew were helpful."
Cons: "Seat could have been comfier!"

Pros: "Captain explained situation in person"
Cons: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Pros: "Everything"

Pros: "The staff upon checking in were very polite and courteous."
Cons: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Cons: "See above. What a disaster!"

Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Cons: "See above. Going both ways..."

Pros: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Cons: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Pros: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Cons: "See previous comment. Airline service needs to be vastly improved."

Pros: "Crew, food and entertainment were fine"
Cons: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Pros: "Nothing"
Cons: "Attitude of staff very poor at a request for a drink of water"

Pros: "Everything in order and on time."
Cons: "N/A"

Pros: "Everything as expected."

Pros: "WiFi access"

Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"

Pros: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Cons: "Nothing to dislike"

Pros: "Multiple bathrooms located downstairs. Modern new plane"
Cons: "Movies were old. No real new releases. Food was terrible"

Pros: "Nothing"
Cons: "Check in 2x and security 2x Then rushing about"

Pros: "Friendliness of staff Efficiency"
Cons: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Pros: "Online check in worked well through app."
Cons: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Pros: "The short transist time in Frankfurt"

Pros: "Staff were polite Comfort ok Food was basic No entertainment."

Cons: "Tv didn't work most of time. Food was terrible."

Pros: "Good overall experience"

Cons: "Everything.UEverything.United is suck"

Pros: "Great flying on an A380"
Cons: "Boarding was a bit disorganized."

Cons: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Cons: "staying 11h with no assistant"

Cons: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Pros: "The whole experience was GREAT!"

Pros: "The seat was very comfortable"

Cons: "They change the gate for transfer last minute"

Cons: "Boarding was a little chaotic. Everyone kind of ran up."

Pros: "Lufthansa delivers always a great service. Good timing, schedule and service!"
Cons: "Nothing!"

Pros: "everything"
Cons: "none"

Pros: "I loved everything."

Pros: "Nothing. Flight never happened."
Cons: "Lufthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound. I AM OUT SIX HUNDRED DOLLARS BECAUSE I HAD TO PURCHASE A TICKET UPGRADE TO GET HOME. RIDICULOUS. I MIGHT SUE."

Cons: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Cons: "Child car seat lost although checked with luggage."

Pros: "the staff is top notch"

Pros: "The crew was very efficient and accommodating"
Cons: "Most of the announcements were hard to hear and understand"

Pros: "Free upgrade to business class!"

Cons: "Leg space is tight"

Pros: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."

Cons: "It was too warm. The air above was not cool"

Cons: "Boarding was very slow, crew told us there was nothing they could do to speed it up, it plane was late, unfortunately when we arrived in JFk we had to wait about 1 houre to get to the gate."

Pros: "leg room! excellent entertainment options"
Cons: "long lines. delays waiting in hot jetbridge"

Pros: "Crew was good."
Cons: "Didn’t get the seats we paid for. We should have been in row 3 but ended up in row 30."

Pros: "Yes"

Cons: "No AC and awful smell"

Pros: "We arrived only about an hour late?"
Cons: "We boarded late which seems to be the norm for Iceland air. Usually when an airline is a few minutes late departing they try and explain why and then make up the time, but we received no explanation for the late boarding, or the even later departure, or for why we lost even more time in the air."

Pros: "The attendants are all nice and efficient!"

Pros: "Not a lot."
Cons: "Boarding via bus just takes forever, get a legitimate jet bridge. Also the airport has about 20 seats at each gate for 80+ passenger planes, leaving a lot of people sitting on the floor."

Cons: "See above"

Cons: "The seat bottom cushion was extremely uncomfortable."

Pros: "Ok price"
Cons: "No checked bags included, but this was unclear at the time of purchase, even though it was an international flight."

Cons: "Boarding at KEF needs to be more organized."

Pros: "Pillows and blankets free of charge."
Cons: "You had to go through their customs to change plans. Then you had to board a bus to get carried over to your connecting plane. There was not enough time allowed between flights to do that. They did not have enough bathrooms for all the flights coming in at the Iceland airport. Iceland Air is basically a travel agency in an airplane for Iceland. A lot of pushing by the company to stop in Iceland for a few days and buy Iceland products. It was a lot of hassle to cross the Atlantic on Iceland Air, and I will try not to use them again."

Pros: "Got home safely"
Cons: "No meal was provided. Captain's announcement was barely heard - poor PA system or he or she did not speak clearly"

Pros: "Loved the personalized tv in front of me and plenty of space above me in the middle seats!"
Cons: "There were no snacks"

Pros: "The beet salad and the bouillabaisse were both excellent. The flight attendants were attentive and helpful. Wide selection of entertainment choices."
Cons: "Our connection from Zurich arrived as boarding had begun in Reykjavik. When we arrived at the gate, it looked like business class had already been called, so there was HUGE mob gathered about the gate including small children. An employee worked her way through the crowd randomly checking passports and marking boarding passes. Eventually we made it onto the shuttle which drove us out to the plane. I wouldn't like to fly Icelandair overnight because I wouldn't be able to sleep at all in the business class seats since they don't recline that much."

Pros: "Spacious and great service. I will fly Icelandic again."

Pros: "Inexpensive tickets"
Cons: "No inflight meals"

Pros: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Cons: "See above."

Pros: "The lights in the cabin were great set up to look like the Aurora"
Cons: "Offered 1 drink and no snack. Rarely do you see the crew on their flights"

Cons: "Again, there was no jet bridge to board the plane in Reykjavik. When we arrived in New York, it took 1.5 hours for our bags to arrive on the baggage carousel. That is an absurd amount of time to wait for your bags, especially when the crew's bags were unloaded from the plane within 30 minutes of landing."

Pros: "The inflight entertainment was really nice and enjoyed the Iceland layover information. Crew were professional and attentive."
Cons: "Felt like a budget airline, so don't expect any free snacks or the ability to carry on large backpacks that you normally could on other airlines."

Pros: "Better movies assortment and also TV Cooking newtwork"

Pros: "Entertainment was broken the entire flight; unable to charge electronics; food available for sale was really limited. All in all, not a great flight."
Cons: "No acknowledgement from the crew or apology about broken entertainment system."

Cons: "Reykjavik Airport was the worst for lines, delays, and boarding, You are bused to and from the terminal/plane."

Pros: "Free movies and interesting Iceland travel videos, glacier water, peaceful music."
Cons: "I didn't like one mass line for all economy tickets when it came to boarding- I prefer airlines that call people to board by group. Less hectic."

Cons: "Extensive delays"

Pros: "They left on time and arrived on time."
Cons: "Maybe, if not a meal, some snacks."

Cons: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"

Pros: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Cons: "Nothing really, we are very pleased!"

Pros: "Staff was very nice and I loved that I actually didn't' have to pay for luggage. I was also offered a free drink."

Pros: "The entertainment was really terrific, selection was good and the equipment was brand new."
Cons: "I felt like it was bumpier than other flights I've been on. I know that's highly subjective and a product of weather but it felt like it was excessive. There wasn't a lot of communication about conditions from the flight crew like I've had on other flights. It took forever to board."

Pros: "I liked that they provided bottled water when boarding. The seats were comfy and had sufficient leg room. The crew was friendly."
Cons: "I think that for a flight of this length, a complimentary meal should have been provided. I had to purchase a meal. While it was satisfactory, I felt that $15.00 was excessive."

Pros: "See previous review.. Best of the best."

Pros: "I loved the informative videos about Iceland! I had planned to watch them all, but my video screen stopped working for awhile. I thought about switching seats, but I ended up sharing headphones with my boyfriend and watching some movies instead."

Cons: "Baggage claim took over 1 hour."

Pros: "Excellnt service, fast boarding, great communication"
Cons: "Took a while to take off,"

Cons: "I paid a lit of money for the flight from JFK and there was no food on the plane."

Cons: "The attendant taking our tickets to board was very obnoxious. I complained to the crew chief who agreed her behavior was unprofessional."

Cons: "The seats in premium economy were extremely uncomfortable and because of this I doubt I will be flying Icelandair ever again."

Pros: "I was worried due to the negative reviews about the airline , but the flight was on time, the cabin comfortable, the crew friendly, and the ride was smooth."
Cons: "I didn't like that they didn't serve a meal or man the flight, but that's what you get when flying a low cost carrier. No frills."

Pros: "Seats are comfortable."

Cons: "Boarding was unorganized."

Cons: "Seat 8G does not have a window."

Cons: "When we arrived at Keflavik airport the terminal was immensely crowded with several flights due to leave the US at once. It was overcrowded to the point of being uncomfortable and there was a 30min+ wait to buy food from the only shop. As a result we did not have time to grab a bite to eat between flights. My partner was subjected to additional TSA checks which I am aware is a random check and a nescessity but due to the amount of flights departing for the US this took an extra hour, and delayed our flight. I'm thankful that Iceland Air didn't leave without us but it was an immensely stressful experience that I don't wish to go through again."

Pros: "Generally well run and a pleasant experience."

Pros: "Seat was comfortable"
Cons: "In addition to the above when i finally got to JFK my luggage was still lost"

Cons: "Delay on boarding"

Pros: "Entertainment very good - lots of good movies that I had not seen. I love that there was not an extra charge. The service on the flight was good."
Cons: "The boarding process in Reykjavik was just awful. First we had no warning that Gate D would require such an extensive wait, so we spent too long in terminal eating and then panicked that we might miss our flight. Next there was a problem boarding our plane. There weren't enough buses, so we spent over an hour standing in a cramped line that snaked down the hall in an extremely crowded airport with people trying to squeeze though us. It was really uncomfortable. The worst was the crew waited to process people and send them in to the waiting area until a bus arrived, so this added to the wait time. I think tourism is popular in Iceland now and you all need to figure out how to make your systems better. I loved Iceland but I wold seriously need to think hard before booking another flight with you."

Pros: "it was a good flight within airline standards"
Cons: "I really did not find anything to improve, it was a pleasant flight"

Pros: "Seat was good."

Pros: "One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch."
Cons: "The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky."

Pros: "Crew was super friendly."
Cons: "I wish I’d have an aisle seat, but flight was full."

Pros: "It was wonderful and great!"

Cons: "No seat choice even at check in time."

Pros: "Crew was wonderful, the boarding process was efficient. Heathrow Terminal 5 was chaotic and there are minimal amenities once you leave the main terminal to reach your gate."
Cons: "This was a codeshare flight operated by British Airways. The plane was an older, uncomfortable 747-400. I'm not sure how old it was, but there were ashtrays affixed to the doors of the bathrooms. It departed and arrived close to an hour late. There were also a number of hyper social passengers onboard who gathered in the aisle or near the exit doors drinking liberally and socializing loudly. While the excellent flight crew tried to manage them, they were undeterred. Food was mediocre. My entertainment screen didn't work, the passenger in front of me fully reclined their seat prior to takeoff (during the delay) and didn't return it to upright until moments before landing. All and all an unpleasant journey."

Pros: "Crew was attentive to all passengers."
Cons: "None"

Pros: "Crew is kind, polite and patient. Food portions are adequate. Entertainment is on par on upgraded 747s to other aircraft in the fleet now."
Cons: "Be careful of the Chicken Curry main. Wasn’t expecting it to be extremely spicy. Seat pitch is tight but generally comfortable due to the unique headrests of these new seats. USB power was provided. Arrival into JFK was terrible. BA’s T7 is so crowded and dated I could literally touch the ceilings above my head while waiting 2 hours for immigration crammed into desolate conditions."

Pros: "Crew polite and accommodating. Food OK"
Cons: "Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade."

Pros: "I like everything."

Cons: "Check in was slow. There was a long line, only 3 counters were open and then one person behind one counter chose to chit chat with a co-workerwho stopped by for about 10 minutes unmindful of the people lined up and waiting to check in."

Cons: "Bumped from flight although booked months in advance. Completely screwed up connecting flight as a result. Polite but inflexible."

Pros: "Boarding was quick and well organized. The plane was clean and prepared with blankets and pillows. Updated movies and entertainment."
Cons: "We missed our connection and british had booked us automatically on the next available flight which was helpful. However--- we paid to pick our seats and we got stuck in both middle seats. I also got skipped on the first round of beverage service. The entire crew was congregated in the middle part and when they finally made their way back to the cabin for trash I asked the flight attendant if I could please get a beverage as I was skipped. He said yes let me gather this trash and ill be back. He never returned. Then everyone was served their meals and I then was also skipped. Flight crew congregated again in the middle and my sister and I had to wave our hands up in the air to grab anyone's attention so I could get my meal. At that point they were out of the vegetarian option and I got a small oh we didn't mean to skip you comment. Pretty disappointed with this flight."

Pros: "Smooth flight."
Cons: "Uncomfortable seats"

Cons: "Was so late that I was rebooked from JFK to LGA. By the time I got to LGA they wouldn’t allow me on that flight because I was too late to check a bag. Then another 4 hr delay to the next flight."

Pros: "All great!"

Pros: "Nothing about wheelchairs"
Cons: "When arrived they don't take wheelchairs"

Pros: "BA flight to JFK was delayed by 3 hours and it was not made up for either. We got to JFk at 3:40 as opposed to landing at 12:40pm. It was very inconvenient. Service was slow and patchy."

Cons: "3 hour delay in flight...they kept us on the plane forever"

Cons: "No thigh support"

Cons: "See above."

Pros: "I felt very safe on the plane because security monitoring in London was extremely efficient."
Cons: "Portion of food for dinner inadequate. Offered chicken and pasta but ran out of pasta. The man next to me wanted pasta but got chicken. The woman in front of me however got pasta even though she was told there was no pasta. She insisted she could not eat chicken. The flight attendant able to come up with pasta however. Most of the entrainment screen around me on the flight not working. Some however came on later in the flight."

Pros: "polite, efficient"

Pros: "Nice, new plane. Staff was friendly."
Cons: "Not many food options. Also, seats/legroom appears to be getting smaller. I am petite but still felt cramped."

Pros: "Left on time, helpful professional staff, main meal was good. Overall excellent airline"
Cons: "After 7hrs, the "before landing" snacks into JFK are crisps, chocolate, I suppose it does the job...latest cut backs. Chess game beat me :)"

Pros: "The food was good."
Cons: "I was randomly picked and searched before boarding the plane because I wasn't a white person. The flight was shaky as hell too."

Pros: "The flight attendants were helpful and attentive ."

Pros: "I really appreciated the size of the seats, the hot meal service, the attentiveness of the attendants, really the whole experience especially since I had been dreading the whole thing. I have spinal disc problems and consequently leg pain and difficulty sitting, especially in cramped spaces. I upgraded to WTP especially for that reason and was not disappointed. If I ever fly again, if BA goes there, that's going to be my choice."
Cons: "I liked everything about the flight."

Pros: "Crew were per usual all very professional."
Cons: "Older equipment without USB or outlets: deal breaker in this day and age."

Pros: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"

Pros: "Was upgraded to Premium Economy which was a pleasant surprise. The cabin crew was lovely and the flight was pleasant"

Pros: "meals"
Cons: "No internet"

Cons: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"

Cons: "This was the worst trip ever! Delays on both ways!!"

Cons: "Would like more choices for music to listen to."

Cons: "Everyone"

Cons: "Returning to us and customs......NY airport sucks"

Pros: "Big airplane 747. O"

Pros: "Hostess friendly and attentive"

Pros: "The flight crew was formal without being stuffy. Gracious without being too familiar. (Although, I had an interesting -- and fun -- conversation with a great flight attendant, Suzanne on flight BA0115 on 5/21/17. Give that gal a raise!). Excellent service. Clean cabins. Lovely menu followed by delicious fare. Overall, great experience!"
Cons: "The aircraft is illogically designed i.e. the awkward arrangement of seats in Business Class makes for an annoying obstacle for passengers who want to leave/return to their seats. But when they do settle in, it's as comfy as a cocoon."

Pros: "Very upscale aircraft, Polite staff and overall nice flight."

Pros: "I was blocked and was not given permission to choose a sit when checking-in"

Cons: "general boarding en mass.prefer orderly by "zone" boarding"

Pros: "Lots of luggage space, even in the back. Infotainment system takes away the pain of flying steerage class."
Cons: "Was in the final row of a 777-400 series. Super small 4 across seats and limited recline."

Cons: "Just a bad overall experience"

Cons: "Huge delay!!!!!"

Pros: "For long flights, a 3 hours delay made it a painful journey"

Pros: "Everything was great"
Cons: "No complaints"

Pros: "See above."

Pros: "Smooth travel"
Cons: "I can’t think of anything"

Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Pros: "Nice crew, flight landed on time"
Cons: "Temperature was very hot and embarking procedure took a while to be completed"

Pros: "Friendly crew"

Pros: "Too long ago!"

Pros: "Overall plane stability"
Cons: "No delays, better food, updated plane"

Cons: "seat 53d has sound it the screen broken personal spot light also out of order everything is old"

Cons: "The food"

Pros: "Excellent"

Pros: "A Mix Of Spanish and Hungarian Staff. Overall Freindly crew did the best with what they had to work with."
Cons: "Poorly maintained aircraft, all most everything was broken and dirty!! No inflght entertainment, screens, controls, and programs did not work! Torture on a 9 hour flight!! SEats small, tight & broken. Toilets dirty un maintained."

Pros: "Food."
Cons: "No USB outlets"

Pros: "Plane was great"

Cons: "Modern"

Pros: "The staff was very friendly"
Cons: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"

Pros: "I couldn’t have wished for a smoother flight for both ‘legs’."
Cons: "Again, the entertainment offering could be better for the translatantic flight."

Pros: "good service"
Cons: "cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire."

Cons: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"

Cons: "A low cost company trying to compete with bigger company and prices too high for what you got."

Pros: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Cons: "Limited selection in the IFE."

Pros: "Crew was great, however boarding could be improved. Too many checks and waiting to board."

Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Pros: "Good service and comfortable flight"

Cons: "The delay"

Cons: "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."

Cons: "Every single person that worked there from front desk to flight attendants were sassy and rude on both my flight there and back."

Pros: "My baggage didnt arrive"

Pros: "Everything was fine! I slept most of the trip as I was lucky enough to get a window seat. The food was okay and I actually quite liked the red wine I had."
Cons: "Can't complain! As I said for the way there, I would prefer not to have to pay to pre-pick my seats, but we choose the random option and I still got to sit next to my cousin (who I was traveling with) for all 4 flights of our trip."

Pros: "Timeliness cleanness food movies"

Pros: "Air Europa honored my SkyTeam Elite Status!"

Pros: "departure from JFK to Madrid was on time"
Cons: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."

Pros: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Cons: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."

Cons: "Food can be improved"

Pros: "Nothing"

Pros: "All went well. As above"
Cons: "No complaints"

Pros: "The food was good, service was great, flight was on time, and the staff was very helpful."

Cons: "Old plane. Poor entertainment. Average food. Average staff."

Pros: "The price."
Cons: "The entertainment was a little frustrating. The screens were only in the middle section so if you sat on the sides, it was really hard to see. There was also no outlets available on a 7-8 hour flight."

Pros: "Crew"
Cons: "Food. Enterteinment."

Cons: "Any long flight should have provide wifi for its passengers."

Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."

Pros: "The movies I watched"
Cons: "The time it took to board the plane- we also had depressed seats. I will never fly air Europa again."

Pros: "On time. Plane well kept. Staff friendly and efficient. And the food was surprisingly tasty."
Cons: "No individual videos. No power outlets at your seat"

Cons: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"

Cons: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"

Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."

Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"

Pros: "Blanket and pillow meal ok staff friendly and attentive"
Cons: "No boarding call headphones sold crush to get on flight"

Pros: "Crew was polite"
Cons: "No entertainment at all."

Pros: "probably nothing, everything felt cheap"
Cons: "food bad by any standards, clumsy stewardess spilling drinks, very long boarding, very poor entertainment choices"