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Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Craig in first cabin flight crew was amazing. :))))

Cons: Nothing

Pros: Amazing and helpful crew. Great seat.

Pros: Nice crew

Cons: Not so crapped seats

Cons: A/C was not working well, cabin was too warm and stuffy. Long delay on take off. Can not hear and understand pilot through PA system.

Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks

Pros: The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!

Pros: Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again.

Cons: the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair

Cons: Food quality not good. Seat 16C, entertainment not good.

Pros: The crew was amazing.

Cons: My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler.

Cons: Bordeaux airport terrible. Hot and long check-in. What’s the point of checking in online and then lining up in a checkin queue. Gate 16 horrid. Hot, no facilities and then a walk to the plane in torrential rain.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Entertainment and helpful staff

Cons: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin

Pros: The crew was very good and there was enough leg room.

Cons: The dinner option was underwhelming.

Cons: My tv screen could not show the movies

Pros: such a big difference in size of aircraft, very comfortable and great crew.