Pros: "I love that you fly from Hartford. It makes my travel to Europe so much easier! Thank you!!!!"
Cons: "Our flight seemed to have only 1 toilet at the back of the plane that passengers were allowed to use so there was always a line. There was a second toilet in the crew area at the back and it seemed that they could have offered passengers to use that."
Cons: "Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility."
Cons: "They do not offer free bags to America anymore."
Pros: "Seating and leg room much better than Ryan Air!"
Pros: "Comfortable seats"
Cons: "WiFi was not working. Flight was 2 hours delayed"
Cons: "Flight delayed, lost our luggage, broke our stroller"
Pros: "The selection of movies was great. Boarding happened super fast and plane departed early."
Cons: "Plane was incredibly cold! Touch screen didn’t work well. Breakfast was lame. Flight attendants were super loud during breakfast service even though the lights were still dimmed."
Pros: "Allowed us to have a week layover in Dublin on the way to Amsterdam"
Cons: "Most cramped flight I have ever experienced. Tiny seats, no legroom, and super narrow aisles so that people walking up and down would invariably bump your shoulder when they walked by - makes for a difficult sleep. Rude air hostesses Waited on ground 2 HOURS, inaccurate info, no service, nada"
Cons: "Best flight I have ever been on"
Pros: "the seats were comfortable, boarding systematic and the crew were polite and helpful"
Cons: "The seats were very tight and narrow"
Pros: "Same as above"
Cons: "Same as above."
Cons: "chaotic boarding process"
Cons: "NO complimentary drinks or snacks. Seats are bolt upright. Not comfortable."
Cons: "My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew."
Pros: "Plane was clean and comfortable, Entertainment was good, crew was friendly"
Cons: "You now have to pay for beer and wine and a long haul flight on a major carrier…"
Pros: "Quick, short"
Cons: "Left late"
Cons: "Flight attendants rude. Often delayed"
Pros: "Crew was very nice and helpful. Boarding process could have been better it was slow."
Cons: "It would be nice to offer more than just coffee, tea or water for free and come around more often."
Cons: "In approaching an attendant to purchase a beverage we were abruptly informed that they were on a break and go to the forward cabin."
Pros: "Small plane, boarded efficiently and quickly. Friendly crew."
Pros: "1. Friendly staff 2. Good food on the plane"
Cons: "The cost of luggage - unfreaking real to have to pay for first suit case when flying overseas and they at a cost of $100 per item!!! Definitely not recommending this airline to my friends unless they are only taking carry-on luggage. The cabin room was more cramped then usual also but it was ok."
Pros: "We felt like we were flying in a cheap local airlines."
Cons: "The seats, the food."
Pros: "You lost myluhgage. I have no clean clothes to ware"
Pros: "We got to Berlin quickly..."
Cons: "Could not choose seats Could not check in online Was not informed of the correct departure terminal Had to pay for drinks onboard Long distances between gate and terminals, seemed like the flight was 2nd class in terms of airport gate locations...."
Pros: "Smooth landing. Entertainment. That's about it."
Cons: "I've flown many overseas trips some first, some premium, some economy. This economy was the worst. I felt like a sardine smashed in a tin can. Also, extra to buy snacks and drinks? Not looking forward to the flight back. Would love to upgrade but site won't let you :( even if it gives you an option to do so"
Cons: "Missing connecting flight"
Pros: "Service, friendliness. The cabin crew seemed like truly genuine, nice people."
Cons: "The food was pretty poor (I had the chicken) and the seats weren't roomy enough. The service video at the beginning was very utilitarian. (3 on a scale of 1-10, where Air New Zealand is a 10.)"
Pros: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"
Pros: "Food provided. Enough overhead bin space for bags. Newish plane. On demand entertainment screen."
Cons: "Couldn’t change seat at checkin so couldn’t sit next to husband on a separate reservation. Not many new movies."
Pros: "Used the self check-in and an agent offered to help. She was fantastic!"
Cons: "Cattle call boarding.... No system. We prepaid 80 Euro for two carry-on size bags because they were slightly over the 10 kilo limit and then they announced at the gate that if carton bags were over size or weight, they would check the free. Really!!!!"
Pros: "Friendly crew"
Cons: "Delayed by 30 minutes"
Pros: "Crew and food were excellent. Very happy to accommodate my husbands health issue."
Cons: "Choice of movies and tv shows limited and lacked variety."
Pros: "On time delivery"
Cons: "How many seats can you cram in to an airline cabin? So tightly packed it indicates a base level of disregard by the company for their customers. And nothing offered that didn't cost (no coffee, water...)"
Cons: "Paying for beverages seemed a bit much."
Pros: "The staff were so, so helpful and made sure we were all as comfortable as possible. I liked all the snacks and drinks and the no charge for checked bags. (A big help after a long trip and short on $!) And the best part? They dealt with U.S customs before we left Dublin so that we didn't have to deal with the long lines in Boston. So grateful!!!"
Cons: "My entertainment screen froze every time I tried to play a game, had to reset a few times before I gave up."
Pros: "Unacceptable never again will I recommend you"
Cons: "Utterly unprofessional"
Pros: "choice of movies . . ."
Cons: "------- very cold on the plane . . ."
Cons: "Small seats but overall a comfortable quick flight"
Pros: "Movie options were awesome on such a long flight!"
Pros: "On time. Movies."
Cons: "Staff was not too friendly. Seemed to cater more to Irish Nationals over anyone else. Not very attentive to "guests". Seats were too close together. When seats in front were reclined (most of the trip) there was little room. Food was not that tasty at all."
Pros: "crew was nice"
Cons: "it was too cold, no blankets"
Pros: "Crew very pleasant"
Cons: "No complaints"
Pros: "Crew was great - very nice and fun - food was better than average for airplane food."
Cons: "Plane was a bit dated. Seats were worn out and uncomfortable - entertainment system was slow and crashed a lot."
Pros: "very attentive staff!"
Pros: "Some of the flight crew."
Cons: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."
Pros: "Boarding from back and rear of plane made passenger loading faster. I had to purchased seats with more room to provide comfort for long flight."
Cons: "The food was only okay and I'm sure that better food could have been purchased."
Pros: "Excellent all round!"
Pros: "Direct flight from Washington to Dublin"
Cons: "VERY CRAMPED couch section. Best to avoid cramped single aisle aircraft, such as this leased Boeing 757, for flights over 6 hours. Other than the plane markings and the uniforms, very little about this flight felt 'Irish'. Aer Lingus I know you can do better!"