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I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice.

My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?

Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight).

I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in.

Nice crew and good service

The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight.

Staff is friendly.

Overbooked flights. Too crowded

Nothing

Missed our request for a veg meal. The flight landed with a delay of 3 hours missing our onward connections. I had to rent a car for my onward journey costing money, time, rest.

Facilities on the hold wasn't that good

No reviews form me

TV

Boarding Food Checkin

restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates

Second legs entertainment system was brilliant.

To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good.

The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift.

Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE.

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

Very good

All ok

Recived the delay SMS after the flight landed

Everything was perfect! Its my first travel with saudia and found it very good!

Food was okay

Bathrooms were dirty. Not enough water offered. No headphones offered. Movie monitor was broken

The aircraft is beautiful. Enough leg room.

Nothing

Flights get delayed, I get it- you know what I don't get, staff being incredibly rude the entire time, not being prepared with the correct immigration forms so having to hold everyone on the plane until they figured out how to be an actual functioning and respectable airline. Will never fly again

Check-in and boarding were smooth.

Food was tasteless bordering on horrible. Only hunger made us eat it. The plane was old. The seats were worn out. Domestic flights have better seats than these seats.

Poor airplane condition, tray table broken, could not recline the chair. Bad smell from bathroom Awful food. Non veg smelled very very bad and it was like some really bad animal. Awful

good service, good food

staff could be more cheerful towards travellers

Everything

Long hours from Doha to Atlanta

the flight was comfortable

Crew were helpful and not interefering in long flight

Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight.

It's good the service from the start, from check in and from the stewardess .... good flight

The aircrafts are good and comfortable, food is acceptable and air crew is curtious

The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time.

The airport is conjugated.

The crew was good. snack was ok.

The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them.

Flight was efficient enough and staff were friendly.

It was delayed quite a bit and more on-time updates would have been appeciated.

Service

Only one queue for boarding. Flight late on arrival.

There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

No delays, service with a smile

Nothing to report.

Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy.

We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip.

The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick.

The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!

Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!

I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice.

My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?

Nice crew and good service

Crew

The Food Choices

The crew wasnot welcoming and helpful

The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift.

Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE.

It was a good flight and was able to rest a bit.

Seat size is horrible. Will not be flying Emirates next time, instead will fly Qatar.

First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms.

Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent

Crew was very good and extremely helpful and efficient

Boarding was too slow due to multiple security checks Seats were worn out and very uncomfortable Entertainment system was not working

Saudi terminal is one of the worst terminals I've been in. Bathroom is horrendous

It was the best trip I ever made, everyone was very helpful and friendly

flight time

The man next to me wanted me to change my seat. I was so offended that I changed my seat.

Food and Crew

seats not comfortable

The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight.

Crew

The Food choices

The air hostess

The delay

On time. Great service.

Not a single lady attendant to help us. when my 2 year old threw up the male attendant asked me what help you want in a very arrogant manner. Just gave a bunch of tissues and went. Our entertainment systems weren't working for all 3 of us :( Food was dead cold.

Nothing

Flights get delayed, I get it- you know what I don't get, staff being incredibly rude the entire time, not being prepared with the correct immigration forms so having to hold everyone on the plane until they figured out how to be an actual functioning and respectable airline. Will never fly again

The aircraft is beautiful. Enough leg room.

Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout.

Food wasn't great, but can't complain about the meat or veggie option.

Staff trying to think of what we need before they ask for it. Impressive.

All was fine

The airport is conjugated.

The aircrafts are good and comfortable, food is acceptable and air crew is curtious

The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time.

good service, good food

staff could be more cheerful towards travellers

the trip coming and going from Kuwait was very pleasant

Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight.

My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience.

I was actually impressed with the entertainment selection :)

The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep.

Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent

restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates

The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift.

Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE.

First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms.

I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend.

It is not clean at all

Everything was perfect! Its my first travel with saudia and found it very good!

Saudi terminal is one of the worst terminals I've been in. Bathroom is horrendous

The ground staff at Dallas were extremely rude. Made an old woman cry. Did not use common sense to check in people. They were weighing even obvious very small back packs that were obviously less than 3 lbs. talked to people in a rude manner and were not very helpful. I flew more 15 times in the last years. By far the worst experience. Flew emirates. Delta. Klm France airways. British airways. Even kenya airways. American and united. By far the worst experience. Service service

Friendly crew.

The flight had TOo few restrooms. About 4 for 250 people or so. There was at least a 15 minute wait at almost any given time.

Flight on time.

1. Seat changes are done last minute despite booking the seats online with out informing us. I felt that there was no point securing online seating early. Difficult to adjust seats in the last minute. I was separated from my family. Given wrong information about seats. Had to real work with staff to finally get seats adjusted. Not very easy to work staff. Understanding of English is not that good. 2.Had problems checking the luggage all through despite connection was through star alliance. 3.Had to wait in airport in transit to get boarding passes. Did not understand why it was despite having booked seats early. 4.Seats provided were not good. 5.Also head phones didn't work. I told staff three times and still no response. Finally gave up i had booked because ratings were good. But service was not even close to expectations. Dissapointed.

THIS FLIGHT WAS NEVER USED HE WAS REFUSED ENTRY INTO LEBANON AND WE CALLED IMMEDIATELY TO USE THE FLIGHT EARLY TO GO BACK TO USA AND THEY REFUSED TO CHANGE IT. WE ASK TO HAVE CREDIT ON A FUTURE FLIGHT AND WE WERE DENIED. WE FLY EMPLOYEES LL OVER THE WORLD WE WILL NOT USE YOUR AIRLINE AGAIN.