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Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

Pros: Perhaps because I'd previously flown Premium Cabin on the Dreamliner but I found the seating uncomfortable. I've flown long haul economy with both Etihad and Singapore and was expecting the Dreamliner to be up there with these airlines. Sadly not. In all other respects the flight was fine. Boarding, food etc all good.

Cons: Seating uncomfortable

Pros: Very modern

Cons: Newer movies

Cons: Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination

Cons: Being on time for a change

Pros: The crew were really welcoming, which is not always common on BA.

Cons: The entertainment system is tired, and the selection could be a lot better.

Cons: The flight was cancelled.

Pros: Service

Cons: The seats are a bit uncomfortable for such long flights. Crue was excellent

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.

Pros: Amazing and helpful crew. Great seat.

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.

Pros: We upgraded to premium economy and the extra space was worth every penny. Being 6,4”, there’s nothing worse than being stuffed into a sardine box for 8 hours. Food was very good and the flight was good.

Cons: When we boarded late, there was little to no communication about why. Pilots and staff were at the gate and we all just sat there not knowing what was going on as our boarding time came and went.

Pros: Flight

Pros: Grear overall experience

Cons: Long security lines at Orlando

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

Cons: Flight delay not posted at airport, I did get a notification from kayak; flight took off even later because of “paperwork”

Cons: waited in long lines to board for no reason

Pros: The seat was comfortable. Left late but arrived on time.

Cons: Booked through a service so didn't know no food or water free on a trans-Atlantic flight. Flight "boarded" 1.5 hrs before the take-off time. We were connecting, so rushed to the gate without food or water. Then just sat in a locked area. Only sandwich available on flight--7 Euros. Water was 3E.

Pros: Will never fly Norwegian again. They are price gaugers

Cons: A little more flexibility with luggage - I was 1.5 kilos overabv they forced me to pay $100 for a whole new checked luggage.

Pros: Seats were comfortable.

Cons: Long check in time with long lines. No internet check-in Budget carrier, ticket is cheap, so they try to get money from you whenever they can. All hand items are weighed. Max bag weight 20kg instead of 23 Food needs to be paid except water

Pros: See comments on other leg.

Cons: See comments on other leg.

Cons: Iin at newark was terrible. They apparently have no assigned checkin area for the airline. A line with hundreds of people played follow the leader through Newark Airport. On way back in Barcelona not nearly enough seats in the . waiting area or nearby. There was huge line because of this.

Pros: Not much to like.

Cons: The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served.

Cons: More space and reclining seats please!

Pros: The crew was nice.

Cons: There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded.

Pros: Competent.

Cons: Food is mediocre at best and selection doesn't vary.

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Cons: There was no wifi on flight

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: N/a

Cons: Explain why there’s over a 2 hour delay

Pros: Amazing crew

Pros: Don’t wait to much

Pros: Crew was very sweet

Pros: The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)

Cons: We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that.

Pros: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom

Cons: Connection time unacceptable with delay in departure from London

Pros: The large amount of entertainment to choose from was very nice.

Cons: Timeliness and comfort in seats could be better.

Cons: Whole flight was so cold like in refrigerator.

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Pros: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Cons: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Pros: More space that on competitors.

Cons: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.

Pros: NA

Cons: The flight did not wait for me due to the 1st flight delay.

Pros: Great crew. Thanks Kizel

Cons: Flight was delayed 75 mins. We were at Newark longer than we were on the flight.

Pros: The crew was very nice and helpful

Cons: I got charged for bags from Fort Lauderdale to Toronto than Toronto to Halifax

Cons: No complaints. Good flight. And we were surprised to get a snack pack on such a short trip.

Pros: The crew

Cons: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Cons: Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly.

Pros: Very modern aircraft, good (but not excellent) food, small bathrooms

Cons: It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term

Cons: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?

Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri

Pros: Loved the crew from Zurich to sf. Amazing service

Pros: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different

Cons: More snacks maybe lackerli

Pros: Efficient and timely

Cons: Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Pros: Very modern

Cons: Newer movies

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Pros: The aircraft ergonomics and layout good, the cabin staff etiquette and service attention excellent, great cleanliness of cabin and on board toilets, and considering space limitations and high number of passengers the food and refreshments were excellent. Makes B.A. look second rate. Again excellent driving by those at the pointed end.

Cons: Ground staff at departures at Montego bay were a little aggressive and arrogant. Dont know where the hell the 787 manufacturing plant got their seat designers from, but they certainly didnt get a degree in human anatomy, I guess they thought the plane would only get short haul usage i.e. two and a half hour flights......seating most unconfortable!

Pros: Very modern

Cons: Newer movies

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Pros: Easy boarding with no wait time, very straightforward transfers to hotels on arrival with Thomson organised coaches.

Cons: Very small and confined seats led to an uncomfortable flight. Cabin crew were not attentive.

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: reasonable leg room comfortable seat

Cons: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin

Pros: Amazing and helpful crew. Great seat.

Pros: The food in business was very good as well as crew

Cons: This plane is so old and entertainment is terrible

Pros: Check In went fast, getting through security was also fast. The price was excellent.

Cons: Small seat, did not recline fully but it was an economy ticket.

Pros: Flight was safe. Pilots did fine job.

Cons: Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice.

Pros: The crew was great.

Cons: Seet could be more comfortable.