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Pros: Flight was on time and well managed. Nicer than Ryanair but limited facilities as this is a charter airline. No video or seat bag nets for example.

Cons: Limited features on board.

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

Pros: Efficient and timely

Cons: Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Cons: ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients"

Pros: British Airways was very accommodating. I enjoyed the journey.

Pros: Everyone was accommodating. They gave my son a coloring book to keep him busy.

Cons: there was a slight problem with the food. there was a large percentage of the flight that was Israeli and therefore respects basic Jewish tradition of not mixing meat with milk. One of the meals was pasta with sauce (which was supposed to be the least popular meal) and a meal with chicken and rice. the rice had cheese in it, a large percentage of the people on the flight were unable to eat it. Only after finding out about the cheese did I understand why no one took te chicken dish.

Pros: After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service.

Cons: Old plane, poor food, no snacks, poor and old entertainment system.

Cons: Lost bags!

Pros: Flt was pretty smooth wish the beds could be flat beds

Cons: Food options & Cabin crews attitude could be better at least for the business class passengers

Cons: Flight delay not posted at airport, I did get a notification from kayak; flight took off even later because of “paperwork”

Pros: I have a problem w my right leg so I made sure to pay for an aisle seat for the long flight At my aisle seat the earphone jack was broken so had to leave my paid aisle seat for a middle seat At departure gate they reweighed my cabin luggage even though it had been weighed and got clearance tag at check in Unnecessary and inefficient and unpleasant

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Cons: I’m just thankful the Castlegar flight went.

Cons: The plane was delayed due to waiting for people to clear customs.

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Cons: Departed one hour late due to weather from incoming flight departure city, YVR.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: There is a nothing to mention that was memorable or comfortable.

Cons: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Cons: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Pros: The crew was great

Cons: 1-2 +cms leg space

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: The crew was friendly and willing to serve.

Cons: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: Seat comfortable and the seatbelts actually fit!

Cons: Nothing relly

Pros: My flight got delayed twice. Had to get rebooked.

Pros: Customer service as always

Cons: Nothing!

Cons: They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one

Pros: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.

Cons: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.

Pros: Flight wa smooth, little to no turbulence.

Cons: No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok.

Pros: It 3 years ago. Why would you ask now?

Pros: Sleeping.

Cons: 1 hour delay Duden to luggages!

Pros: New plane, great seating.

Cons: Food should be tastier and boarding should be more efficient and on time.

Cons: Boarding procedures

Pros: Amazing crew

Cons: Food was ok. Seat was crowded. Everything else was excellent.

Pros: Friendliness

Cons: Food selection

Pros: On time Easy and no issues

Pros: Nothing

Cons: Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc...

Pros: Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline.

Cons: Keep scheduled flight times.

Cons: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Pros: The seats were comfy and the pilots were skilled, food was average.

Cons: The handles in between the seats could've been better by being able to be completely raised.

Pros: Comfortable

Pros: Early morning flight so left on time and arrived early. Staff excellent.

Cons: Seats are grim like most European carriers in coach...

Cons: Delay of 40 minutes

Cons: This airline is borderline budget airline even in business class.

Pros: Everything was good except the long layover

Cons: Shorter layover

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Pros: Everything was excellent on this flight.

Cons: Maybe the food menu? But it wasn't bad.

Pros: Swiss is my new favorite airline.

Cons: Nothing bad to report. Book Swiss!

Pros: Took off on time and landed early

Pros: On time and fast

Cons: The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

Pros: Easy boarding with no wait time, very straightforward transfers to hotels on arrival with Thomson organised coaches.

Cons: Very small and confined seats led to an uncomfortable flight. Cabin crew were not attentive.

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Seat was comfortable, good movies, etc

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Cons: All of the less than good, obvious!

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: The crew was very kind

Cons: Time

Cons: No movie on a long flight?

Cons: I FORGOT MY SPECIAL CUSHION SEAT PAD AT SEAT 11G I REALLY NEED IT WHEN I FLY BACK ON 10 TH CAN YOU HELP ME TO GET IT BACK PLEASE?

Pros: Crew great, seat comfortable (Hi Fly)

Cons: My wife and I had a long gap between hydrating and wished the crew could have offered beverage service more often.

Cons: They couldn't check my luggage all the way to Tallinn. Ot was a real nuisance picking it up, waiting two hours for Air Baltic to open so I could check in and through security again. Not pleasant! Also I booked with Norwegian, but we flew in a less comfortable plane.