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Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: Hi enjoy the trip

Cons: No complaints

Pros: Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Cons: Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

Pros: New plane and good service

Cons: Delayed 1.5 hours.

Pros: Pleasant and efficient

Cons: Flight delay - but that is not always under airline control.

Pros: I like that I got to my destination safely

Cons: That plane was filthy, the food was horrible, my luggage was lost and searched and gifts were ripped open. And at both airports Gatwk.UK and Ft L. Florida British Airlines had the worst most disorganized "Pop Up " type system. I hope I never fly the airline again. It's a lot of money to spend for such an antiquated system.

Pros: Service and entertaiment

Cons: Delayed 1.5 hours and a few people missed connections.

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.

Cons: Slow, delayed boarding, with bus to the plane and stair walk up.

Pros: Smooth ride.

Cons: Absence of a nice meal

Pros: The crew and the overall space on the plane.

Cons: Paris airport is a mess. Food selection.

Pros: The crew

Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.

Pros: Good priority boarding

Cons: Delay

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

Pros: Nothing

Cons: Cancelled on the day with no notification. Offered replacement flight on Norwegian 4 days later. Had to rebook myself with an additional airline at a cost of £500 more

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

Cons: Charged exhorbitant fees delayed the flight and barely apologized

Pros: The food and plane was good

Cons: We got stuck on the plane for an hour and a half after we landed because they couldn't get the ramp set to let people out. This was after a 9 hour flight.

Pros: The flight I took coming home had two less rows, so I had an extra inch or two of legroom than I've had on some other flights.

Cons: I know it is becoming more common on certain airlines to have to pay for things like extra checked bags, but this airline takes it to the extreme. My single checked bag was $65, there was also a charge for reserving a specific seat (not even the upgraded seats), there was no food or water on a 9 1/2 hour trans-Atlantic flight unless you paid extra for it. After arriving at Orlando, the cargo door of the aircraft would not open meaning bags had to be unloaded 1 at a time through a smaller hatch resulting in a 2 hour delay to get a checked bag. Not impressive for a supposedly new Dreamliner.

Pros: Big roomy plane Lighting changed to match the time, limiting jet lag

Cons: Small movie selection Many standard extras were pay-only No meal, unless you paid for it.

Cons: although he seem to allow a carry-on bag and a personal item, the misleading print is that the two bags in total cannot weigh more than 10kg. This is extremely deceptive since even a "personal item" such as a backpack with a laptop can weigh almost 10 kg by itself. the policy seems to deliberately make people show up with bags they have to check at the gate for $50. in fact, nearly every passenger had this problem. the employees at the gate, rather than be sympathetic, would just smugly point to the fine print and say "It says it right here!" Seems like a way to squeeze more money out of people since there's nothing else you can do except skip the flight. i did. it authorize them to charge my credit card but they ran it anyway. Very bad customer service. would not recommend this airline.

Pros: Great Experience.

Cons: Great Experience

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

Pros: Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good.

Pros: The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK.

Cons: The vegetarian meal was just fair. The plane was small and bathrooms options limited

Pros: A smoothtrip run by great staff.

Cons: Thé food was rather stodgy overall.

Pros: Quick check in process.

Cons: Had a broken table so had to balance my meals on a pillow an magazine. We're promised air miles as compensation but none have appeared.

Pros: Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected.

Cons: It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity.

Pros: Getting off the stinky airplane...peeyoo!

Cons: The three hour delay in departure.

Cons: Not a fan of the elevator music they play. Unnecessary

Pros: Safe TO and landing.

Cons: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Pros: First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Cons: Liked it all

Cons: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Cons: plane was a bit old. tiny tv screen

Pros: Cincinnati airport was clean and efficient

Cons: MCO airport gate was a mess and did not have easy access to charge phones.

Pros: It is good to be able to go straight to Paris without connecting.

Cons: Boarding was a bit slow.

Pros: It was on time

Cons: Plane too cold.

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Cons: Seats are too small

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Pros: Flight was on time and well managed. Nicer than Ryanair but limited facilities as this is a charter airline. No video or seat bag nets for example.

Cons: Limited features on board.

Pros: Took off on time and landed early

Pros: Easy check in and great in-flight service. Nice to have a full meal and bar service.

Cons: Slightly delayed, but nothing much.

Pros: Very helpful crew

Pros: did not get notification about early flight departure, I do not expect great airline food but the food was TERRIBLE ! Staff was not informative about much nor did they serve with a 'smile"

Cons: see other note

Pros: Very good food

Cons: Not able to walk about the plane becuase of configuration

Pros: Pleasant and efficient

Cons: Flight delay - but that is not always under airline control.

Cons: i was asked to pay to check in my luggage :(

Pros: I wish I found somebody to take me around

Cons: No complains

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: Crew was also nice.

Cons: I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight.

Pros: Crew was polite and helped a lot.

Cons: Confusing information about the terminal in Miami. Terminal C does not exist.

Cons: i was asked to pay to check in my luggage :(

Pros: Pleasant and efficient

Cons: Flight delay - but that is not always under airline control.

Pros: Purchased food on flight was good.

Cons: Icelandair's carry-on size is much smaller than any other airline I've been on. We saw multiple passengers (including us) being forced to check carry-on sized bags because they were either over weight or didn't fit in their very small sizing box. The fee to check these small bags isn't cheap either. 92 Euros PER BAG! This appears to be a scam to keep their ticket prices low, but it's not going to earn them repeat business from me or other passengers I spoke with.

Pros: Smooth flight Good seating assignment

Cons: The absence of a nice meal.

Pros: Lots of legroom choice of entertainment

Cons: Flight delay. Long walk to gate for departure

Pros: The crew

Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.

Pros: NOTHING!!!!!!

Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

Pros: new plane

Cons: horrible check in and boarding experience

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Pros: The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK.

Cons: The vegetarian meal was just fair. The plane was small and bathrooms options limited

Pros: Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable.

Cons: Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible.

Pros: Too cramped for a 10 hour flight

Cons: Same as above

Pros: Airbus seats, n/a considering short flight

Cons: Some staff ignored us in our isle

Pros: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Pros: Safe TO and landing.

Cons: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Pros: All

Cons: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!