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Good to know - Cheap tickets to Mumbai

Low season

SeptemberBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (7% more expensive on average)

Average price (return flight)

£457(avg. price over the last 2 weeks)

Good deal (return flight)

£375or less

Good deal one-way

£267or less

When to book flights to Mumbai

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding cheap flights to Mumbai

  • Looking for cheap airfare to Mumbai? 25% of our users found tickets to Mumbai for the following prices or less: Cheap flights to Mumbai from Birmingham £285 one-way - £341 round-trip, from Glasgow £343 one-way - £365 round-trip, from Newcastle upon Tyne £311 one-way - £389 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price for flights to Mumbai.
  • High season is considered to be January, November and December. The cheapest month to fly to Mumbai is September.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mumbai flight deals.
  • Mumbai Chattrapati Shivaji International Airport covers a lot of space and offers many facilities for the travellers in transit. If you are flying to Mumbai, you can be sure to encounter many ATMs, luggage trolleys, smoking areas and Medical Care Centre which operates 24/7 in case of an emergency.
  • If you want to freshen up after your flight to Mumbai, you can use showers located in Aviserv Lounge which is open 24 hours and accessible for a fee. There are also Spa services, like Heaven on Earth Express Spa, for those who wish to indulge themselves a bit between flights.
  • People travelling with kids will find many useful services at Mumbai Airport, such as nursing and baby-changing rooms, as well as baby strollers. There are also playgrounds for older kids which are designed as jungles and attended by trained assistants.
  • Travellers, who have to spend the night at Mumbai Chattrapati Shivaji Airport can book sleeping pods in the airport situated in Aviserv Lounge. If you prefer a more comfortable conditions to sleep in after your flight to Mumbai, consider hotels in close proximity to the airport, for example, Sahara Star Hotel International Airport or The Orchid which offer shuttle services.
  • If you travel with a lot of heavy bags and prefer to store some of them at the airport, there are luggage storage facilities in all terminals at Mumbai Chattrapati Shivaji. You can leave your luggage even for 90 days and the cost depends on its weight and the amount of time you want to store it for.

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Top 5 airlines flying to Mumbai Chhatrapati Shivaji Intl

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,993 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Qatar airlines seat"
Cons: "Bigger lavatory in the plains"

Pros: "Amazing aircraft! Amazing crew!"

Pros: "Food was ok"
Cons: "There should be someone to guide for connecting flights"

Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Pros: "Everything."

Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"

Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"

Pros: "It was an ok experience, improved by the head of attendants at the end"
Cons: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Pros: "The crew and accommodations"
Cons: "Availability of vegan meals"

Pros: "nice crew, great service"

Pros: "Everything"
Cons: "Nothing"

Pros: "All good"

Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Behavior of the crews"
Cons: "Not enough leg room"

Pros: "all nice"
Cons: "nothing but avoid bread"

Pros: "Qatar airways is the best company"

Pros: "Everything"
Cons: "None"

Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Pros: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Cons: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"

Pros: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Cons: "Nothing"

Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."

Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."

Pros: "Small airport"
Cons: "Transfer is inconvenient."

Cons: "Everything was disappointing"

Pros: "Hindu meal only be vegetarian"
Cons: "All is good"

Pros: "It was comfortable flight with a friendly crew."

Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Cons: "Food"

Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Pros: "Business class was wonderful liked pjs, food, seating. Etc"
Cons: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"

Pros: "The food was amazing. Thank you!"

Pros: "Service outstanding"
Cons: "Nothing"

Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Pros: "Service and crue was good"
Cons: "Food"

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."

Pros: "The food and entertainment systems were good. The staff on the plane were pleasant."

Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."

Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Pros: "Good"
Cons: "Nothing"

Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"

Cons: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"

Pros: "The overall experience was good."

Pros: "Fast boarding, on time, movies."
Cons: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"

Pros: "Nothing. Missed the flight as the crew directed us to the wrong gate"
Cons: "Support staff"

Cons: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"

Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"

Pros: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"

Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"

Pros: "reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand."
Cons: "flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight."

Pros: "Excellent service"

Pros: "Excellent service"

Pros: "The food and service was great."
Cons: "Boarding for priority was a bit slow."

Pros: "Food, staff, flight"
Cons: "Cabin luggage limit, too long layover"

Cons: "Had "summon the crew" light on for 40 minutes, no one showed up"

Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"

Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"

Cons: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"

Pros: "Everything was great"
Cons: "Nothing"

Pros: "Good selection of food"
Cons: "Having to listen to everything in both English and Arabic"

Pros: "Punctual on Time. Clean Cabin. Nice Crew"
Cons: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"

Pros: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Cons: "That I had top travel to FLL ibnstead of Miami"

Cons: "Services must be improved as far as hospitality is. Concern"

Pros: "Airbus was comfortable. Entertainment was really great."
Cons: "I wish there was more legroom."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "To be honest I liked everything with this flight"
Cons: "I didn't get upgraded to business or first class ;) Maybe next time though"

Pros: "Good service, great crew, comfortable seat and pitch."
Cons: "The food was mediocre compared to usual standards."

Pros: "The flight was smooth. Food was good."
Cons: "Long wait while taking off from Dubai."

Pros: "Every thing was good"

Cons: "No food for vegetarian"

Pros: "Leg Room"

Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"

Cons: "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."

Pros: "Quality of service"

Pros: "Felt at home"

Pros: "Boarding"
Cons: "Late take off"

Cons: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."

Cons: "I did not get the seats I selected when booking"

Pros: "Flight was light and was comfortable"
Cons: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."

Pros: "Console"
Cons: "Late take off"

Cons: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."

Cons: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."

Pros: "It's a long way. I was ok. Thanks"

Pros: "Pretty spacious for economy, clean, well-lit, easy to navigate. I really liked the windows in the cabin on this flight compared to other planes. Crew was kind. Easy to use entertainment and movies. The temperature was moderate, which means very comfortable with the blankets that were provided."
Cons: "Ordered vegetarian meal, was served vegan meal with margarine. I specifically stated that dairy was ok, and the vegan meal was not good. Boarding was a bit of a disaster, unclear and hoards of people blocking aisles and visibility. We also got in late which is very problematic."

Pros: "Boarding"
Cons: "Toilets"

Pros: "Nothing !"
Cons: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."

Cons: "Was required to check my small roll aboard because I had a backpack, while other passengers were allowed to carry on multiple large items."

Pros: "The service, entertainment and food were all excellent."

Pros: "Food , entertainment"
Cons: "Seats very compact"

Pros: "I loved the food."

Pros: "Yes"
Cons: "0"

Pros: "Friendly crew"
Cons: "Not piling up people like sardines in a can."

Pros: "Swiss is my new favorite airline."
Cons: "Nothing bad to report. Book Swiss!"

Cons: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Cons: "Food and entertainment cud be better"

Cons: "Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing."

Pros: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Cons: "More snacks maybe lackerli"

Pros: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Cons: "How do I book a vegetarian meal??"

Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Cons: "service was least friendly at this part of my flight"

Pros: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"

Pros: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Pros: "good availability of food"
Cons: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Pros: "Everything went smooth. Very friendly, and felt warmly welcomed."
Cons: "A bit of long lines especially with the 2nd security point in Zurich."

Pros: "Clean airplane and toilets Many entertainment choice No turbulence"
Cons: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"

Pros: "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Cons: "I can’t think of anything I did not like at all"

Pros: "Everything"
Cons: "That it wasn’t a flight to Denver"

Pros: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Cons: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Pros: "Flight staff was attentive and professional."
Cons: "The food was mediocre."

Pros: "Everything except the seats."

Pros: "on time performance; friendly flight attendants"
Cons: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."

Pros: "Swiss Air the best!!!!"

Pros: "Basically the worst flight ever"
Cons: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Pros: "Very friendly crew, good legroom in economy, excellent meals."
Cons: "None"

Pros: "Nothing special"
Cons: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"

Pros: "Service wa a ok."

Pros: "When we landed"
Cons: "Everything else..."

Pros: "Great complimentary chocolate."
Cons: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Pros: "nice staff."
Cons: "lack of space. being in middle row."

Pros: "Crew members are very professional and services are good."
Cons: "Very few selections of movies Seat are congested"

Pros: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Pros: "The price, the timing, friendly yet professional staff & crew"
Cons: "Seats are way too close together for comfort."

Pros: "Same as above!"

Pros: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Cons: "Only that WiFi is too expensive!!"

Pros: "Fine"
Cons: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Pros: "Crew, food...."
Cons: "As I said before..."

Pros: "Excellent customer service, and on time flight"

Pros: "Getting off the plane after 11 hours of turturous discomfort."
Cons: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Pros: "the entertainment selection was above an beyond."
Cons: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Pros: "Aircraft clean, staff friendly and efficient"
Cons: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Pros: "There was metalic box underneath the seat in front of me (entertainment box), that did not leave any room to stretch my legs"
Cons: "This box blocked any room to stretch my legs. The flight was full and I did not have the chance of changing seats. Flying 13 hours in this situation is unacceptable."

Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Pros: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Cons: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Pros: "Attendants were cordial"
Cons: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Pros: "Flight was safe and crew was professional"
Cons: "Seats were horrible for a transcontinental flight. I was squirming before the first hour of an 8 hour flight. Touchscreen of entertainment system was frustrating. Sometimes it responded other times not. Lunch tasted good but the snack, a calzone, was pretty bad."

Cons: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Pros: "I loved the timing of my connecting flights. Just enough layover time."
Cons: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Pros: "The crew was excellent."
Cons: "The seats are too close to each other. \"

Cons: "No plugs for USB chargers in economy. Entertainment units were broken."

Pros: "This is the way to fly long haul."
Cons: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Pros: "The crew"
Cons: "The screen"

Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."

Cons: "Food"

Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."

Cons: "My tv screen could not show the movies"

Pros: "Comfy, nice crew, attentive."
Cons: "Nowt"

Cons: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."

Cons: "My bag was damaged in transit"

Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Cons: "Missed connection to SFO"

Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Cons: "Why do I have to get a new boarding pass in London"

Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"

Pros: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Cons: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Pros: "Nothing"
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Cons: "Too much food - not enough time to sleep in comfort!"

Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Cons: "Food was terrible"

Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"

Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Pros: "NA"

Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."

Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Cons: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Cons: "My headphones and those of my neighbors did not work."

Pros: "1st class, what's not to like?"

Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Pros: "comfort, entertainment, food"
Cons: "nothing"

Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."

Pros: "100% best flight ever"

Pros: "nothing"
Cons: "this is not an airline, this is a bus company"

Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Cons: "cabin was nice but cold"

Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"

Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."

Cons: "Cold draft at all times."

Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."

Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"

Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"

Cons: "Outstanding"

Pros: "Great"

Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Pros: "appetizers excellent"
Cons: "steak was overdone."

Pros: "Perfect. 10/10"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Nice plane , nice crew. Ok food , not as good as Sfo to Ist ."
Cons: "We left delayed as it seemed they were waiting for someone. Older 777 wich shows wear."

Pros: "Everything"
Cons: "Food"

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Cons: "Need More premier economy seats"

Pros: "Lousy airport (not technically airlines fault)"

Pros: "All good"

Cons: "Same comment as above."

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Cons: "No gangways."

Cons: "gate was announced at the last minute, and within 5 or 10 minutes of the announcement, the plane was boarding. the boarding process was not handled well. the entire hallway leading to several gates was blocked off for checking boarding passes and passports. it was not at all clear what was going on. no explanations were offered, and there was a huge crowd stuck in the hallway."

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "Overall the experience was good. Cabin crew helpful."
Cons: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."

Cons: "Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport."

Cons: "Nothing"

Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"

Cons: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."

Cons: "Not enough movie varities."

Pros: "Nothing"
Cons: "Comfort, service, food"

Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"

Pros: "The entertainment and services of crew"
Cons: "The vegetarian food was not that good..it can be made better."

Pros: "Excellent Service & On time Schedule"

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Cons: "They lost one of our bags."

Cons: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."

Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Pros: "surpassed our expectation"

Pros: "The overall experience was good but small gestures by crew can improve the same significantly."
Cons: "Crew slow to respond or non responsive even for a glass of water."

Pros: "great company."

Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Cons: "nothing"

Pros: "I am always pleased with Turkish Airlines service and I love that they still give the little extras. It makes me feel more comfortable and the earplugs are always welcome!"

Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"

Cons: "They messes up our special food order and served us meat!"

Pros: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Cons: "Food"

Pros: "Same as above"
Cons: "Same as above Very bad experience"

Pros: "Entertainment system was newer & good"
Cons: "Not managed properly. Didn't have any food available other than veggie pasta. Pasta was dry. Servers took too long to give food or drinks."

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying to Mumbai

Airlines flying to Mumbai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Mumbai

Mandatory masks

Masks required on board, masks provided on flights to Mumbai

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