Daily cleaning, installation of cabin HEPA filters on flights to Qingdao
Beijing Capital Airlines has waived its change and cancellation fees on flights to Qingdao. Confirm policy on booking site.
The cheapest airline ticket to Qingdao from the United Kingdom in the last 72 hours was £1,354 one-way, and £1,000 round-trip on the route from London to Qingdao. The most popular route is from London to Qingdao and the cheapest ticket found on this route in the last 72 hours was £1,000 round-trip.
In general from United Kingdom, Beijing Capital Airlines flies the most to Qingdao. The most popular route is from the United Kingdom, and Beijing Capital Airlines flies this route the most.
Qingdao Airport is 14 miles from the centre of Qingdao. View on map.
Qingdao is served by Qingdao Airport, also commonly referred to as Qingdao. The airport code is TAO.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy or C visas, or visas issued after March 28, 2020.
Travelers arriving at PEK will be given a PCR test and quarantined for 14 days at a designated location in Beijing.
Travelers arriving at Shanghai Pudong (PVG) or Shanghai Hongqiao (SHA) must undergo Nucleic Acid Testing (NAT) and a 14-day quarantine in designated places for medical observation.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
Airline crew arriving at the above airports will be quarantined after their last shift, and must self-isolate in crew hotels during shift breaks.
Travelers arriving at Guangzhou (CAN) or Shenzhen (SZX) who live in or have been in France, Germany, Iran, Italy, Japan, South Korea, Spain, or the United States in the past 14 days must undergo 14-day quarantine at home or in designated places for medical observation. All passengers arriving at SZX will have a PCR test.
Travelers arriving at XMN will be quarantined for medical observation at designated hotels for 14 days at their own expense. This does not apply to travelers under 18 years old or above 70 years old, pregnant women, and travelers suffering from illness, who must apply for permission to undergo a 14-day quarantine at home.
There are currently 380 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of 16 May 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "food and seat are good."
Pros: "Friendly crew. Good entertainment options."
Pros: "Crew was great... Seat was good"
Cons: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Pros: "Service, extra blankets and pillows."
Cons: "Very full flight. A little chaotic in SF airport. Rules for hand luggage different / ended up having to check one bag that I didn’t have to with Alaska Air."
Pros: "Food was a solid ok!"
Cons: "They cycled heating and cooling during the flight, but the heating can be a little too much and make the air difficult to breathe and felt really stuffed and dry in the space."
Pros: "Service was very good"
Cons: "Chairs in business class in A 330 were not too good in my view"
Pros: "The staff was friendly for a very late and very long flight"
Cons: "Almost 70% of the plain was stuffed into economy seating while 60% of the economy plus was empty and much more spacious. I feel like optional upgrades should be announced when this is the case, especially for a 16 hour flight"
Pros: "Flight went well and was on time"
Cons: "Seats were a bit tight. I sat in the middle with other passengers on either side of me. The foot space was very awkward as there was a metal support from the seat in front of me. One foot had to be placed on either side of the bar, sharing space with each passenger on either side of me."
Cons: "Terrible experience. 3 hours on tarmac, no hotel, lost a night of sleep. Booked with United and am waiting to hear back from Kayak for my refund. Kayak did not impress me at all either, very poor communication. Still no email acknowledging the refund. Please contact me so this can be resolved and I can stop stressing. Email is best since I have another flight."
Pros: "Very clean and on time"
Cons: "Legroom was tight. Much less than the sfo/Tiapie leg"
Pros: "Best long flight I've ever been on. Yummy food, leg room (I'm 5f10in), great entertainment, left on time, fast boarding and fast unboarding."
Pros: "Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years."
Cons: "Totally cramped in."
Cons: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
Pros: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Cons: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Pros: "The service was friendly"
Cons: "Appreciate blankets and pillows provided as well as complimentary wine"
Pros: "On time arrival; good in-flight service. Plenty of entertainment options."
Pros: "good service from counter & attendats"
Cons: "late departure"
Pros: "Quick boarding, friendly staff and clean plane. I don’t mind paying the extra bit for the added comfort you get versus the other budget airlines that do OKA to TPE"
Pros: "I didn't feel crammed."
Cons: "Food was not great. No diet soft drinks."
Pros: "Great service, and attendant is very nice and answers all request promptly. Food is ok."
Cons: "Overall it's a great trip and smooth. The seat of economy class is a little bit tight, but that's probably the standard size of all carriers..."
Pros: "Beautiful plane, clean and well serviced, unlike American carriers"
Cons: "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
Pros: "Food is good. I like cake and rice of China Airline. And I also was serviced well during the flight to San Francisco. The stewardess helped me a lot when I got trouble with my dizzy and more."
Pros: "Service was great! Plane amenities were also great for economy."
Cons: "Food could have been better. The beef with rice tasted weird."
Pros: "Loved the movie selection"
Cons: "Not too many vegan options"
Pros: "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
Pros: "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
Cons: "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."
Pros: "Good service and entertainment"
Pros: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Cons: "Curry chicken noodles"
Pros: "Extremely helpful and efficient staff."
Pros: "Professional staff"
Pros: "The entertainment is ok"
Cons: "Waited more than 1 hr for wheelchair assist. Almost got left by the plane in sfo. In taiwan even they mark wheelchair assist in the ticket of my 73 year old dis abled mom they told us she is not in the list in taiwan we can wait for 1 or more hrs but they will close our gate in 30 min. So i haft to help my mom transfer to the gate. Very bad service especially to elderly and dis abled"
Pros: "The airline attendants were very friendly."
Cons: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
Pros: "Ground crew facilitated the flow of the very long line, making sure it's moving along. The flight crew were helpful in finding a spot for your carry on and were always there when I needed assistance. Food was good but the Taipei-Manila flight, there was only one choice of meal."
Pros: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Cons: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."
Pros: "Wheelchairs was available in Yangon and Los Angeles airports."
Cons: "Requested two wheelchairs in Taipei airport for departure and return flight in advance. None received in Taipei."
Pros: "Comfortable, great service, two free check ins, and free movies. I also got whole row to myself. Absolutely pleased!"
Pros: "Nice staff and fast boarding"
Cons: "Terrible seating and mediocre food"
Pros: "The staff on this leg of the flight was very nice, however, the next leg they were very rude."
Cons: "It was way too hot on the flight and the smell was very unpleasant. The seats were too close together."
Pros: "I liked the large selection of movies and TV shows."
Cons: "The headphone jack on the chair wasn't working as well as it could have so it was hard to hear the movies I was trying to watch. I didn't like how the meals and lights being dimmed seemed to correspond to (and keep us on) the time zone of the place we were leaving instead of adjusting us to the time zone of the place we were going."
Pros: "The food was excellent, service equals any other airline I've flown on and better than most. The seats were comfortable and the entertainment selection was outstanding."
Cons: "I can't think of a thing that wasn't to my liking."
Pros: "This flight was great and the attendants were very good and professional...awesome time..."
Pros: "I liked the blankets, food and movie selections."
Cons: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."
Pros: "The interior design of the cabin is inspired by the Song Dynasty. Great entertainment system and new chairs. I was in the new premium economic class. The chair is wider plus a foot rest, more leg rooms, larger screen with over the ear noise cancelling headphones."
Cons: "Great service! The food is okay. They provide a heart warming service throughout the 4-hour flight time."
Pros: "Cabin was nice and comfortable"
Cons: "Food service sucks"
Cons: "Food is too salty, can’t even eat ."
Cons: "there was 2 hours of delay and the crew didnt announce anything in english"
Cons: "Food not so good for an American Less pushing of passengers Less abruptness of flight attendants"
Pros: "The food was very good."
Cons: "The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again."
Pros: "the crew"
Pros: "I liked the foods serviced and kind crews. The flight departed on time. The atmosphere of cabin was quiet."
Cons: "The services of the flight information and the slot of earphone was not working."
Cons: "Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english"
Cons: "All was fine"
Cons: "Comfort: I had middle seat between two heavy people, they took both arm rests. I had very little space"
Pros: "price. Computer on seats"
Pros: "Stood in line from 11.45 for 2.15 flight. Just one junior person handled multiple airlines. Nom chinese passports were moved to the side and we got bording pass at 1.55 with a boarding time pf 1.45!!!. Two women had behind the counter had some personal fight and some ego clash on who’s responsibilty to serve the people held waiting in side. We couldnt make it on time... One bus for a a330 full of passengers. Horrible food"
Pros: "Bathroom was clean."
Cons: "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
Cons: "If anything goes wrong with your flight , they will Rob you of your money and there is nothing you can do about it. DO NOT fly with east china air just trying save a few bucks. Bad idea"
Pros: "The service was great. Seats barrable."
Cons: "May have gotten sick from the water or food served."
Pros: "PLANE AND FOOD WERE GREAT CONSIDERING IT WAS FREE. CONSIDERING WE ARE IN CHINA I THINK THE ATTITUDE WAS MORE ON THE PLEASANT SIDE AND I WOULD GIVE 4 STARS FOR GOOD EFFORT. IT WAS A WONDERFUL FLIGHT AND GOT TO MANILA EARLY WITH NO ISSUES. WOULD USE THEM AGAIN."
Cons: "Traveling through China is a nightmare"
Pros: "Service was prompt and polite. The personnel were great!"
Cons: "Im not sure if it's China Eastern policy, fleet-wide, but cell phone use was not allowed the entire flight, even with the phone switched to airplane mode. This, and the fact that seats did not contain flight entertainment systems, meant that I couldn't watch any movies."
Pros: "It was a quick flight."
Cons: "Many times in China, planes stop on the tarmac and have passengers get off the plane, board a bus, and enter the airport at a ground level entrance. This flight we were hopeful of actually getting off at a proper gate. We pulled up to a gate, but in true China form, we didn't actually get to enter the airport from the gate. We exited the plane as if we were going to enter the airport from that gate. However, we were guided away from the airport entrance down a set of stairs to board a bus to be transported no more than 200m to a ground level entrance. I wish I was making this stuff up!"
Pros: "The ticket counter at Osaka refused to issue our tickets. They claimed our transfer time was too short and made us wait at the ticket counter at Osaka for hour and half. Only after my insistence they issued our original flights and we had to run to catch our original flights. They were not able to put us on different flights or make any changes to our flights schedule. During the waiting time we received no updates. The entire experience was infuriating and baffling because I still do not understand their objections to issuing our tickets. We made the connecting flight according to the original schedule."
Cons: "The ticket counter agents did not know what they were doing. Everyone was inexperienced and had poor communication. We received no updates during the ordeal."
Cons: "Please see above all the connection issues."
Pros: "Nov 29, 2017. While flying China Eastern through Quingdao Liuting International Airport with overnight transit, I knew that airport shuts down overnight and was prepared for it with off the airport hotel reservation and all. But I was surprised at the time of check in at the origination airport (San Francisco) that I would be required to pickup the checked in luggage at Quingdao and check it back in next day for connecting flight to Shanghai. There was a Left Luggage facility at Quingdao Liuting Aurport on second floor departure level, to take away some pain. But more surprise as they charged me for two full days just for overnight service. Argument was that I am leaving the luggage today evening at 7:00pm but will pick 5:30am tomorrow morning thus making two calendar day charges. Staff did not know English but was very nice and helpful. It was very clear that they were policy bound and the money was not going in her pocket. For two pieces it was RMB 80 (20 per piece per day). Fortunate my English to Chinese translator phone app T Mobile One Plan and extra RMBs I had kept hoping to defray such unexpected situations helped a lot to make handling this situation easier. Otherwise I would have been much more dismayed :( But all in all I was impressed by the Airline Crews’ hospitality and Airport staff professionalism :) despite the fact that I don’t they get paid as much as most of their western counterparts. I read that a new Quingdao airport is on the cards in 2019 or so and that can change the situation. So I have mentioned a date at the start of this comment to make sure future readers have a time context too."
Cons: "See above"
Pros: "The flight arrives and departures from different airports - i wish I was notified about it."
Pros: "Easy to upgrade at a reasonable price. All staff friendly. Flights were on time and boarded orderly. Food served was in par w other airlines."
Cons: "Can not have use of mobile phone just laptop or tablet."
Pros: "Fast, easy and comfortable."
Cons: "No internet acces in Shanghai."
Pros: "left on time and arrived on time small snack was tasty"
Cons: "had to take a bus to the plane and walk up the stairs with my heavy suitcase."
Pros: "Good service"
Cons: "Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines."
Cons: "The food was terrible and my flight was delayed for 4 hours. I almost missed my connecting flight. Not treated well at the airport also."
Cons: "My original flight was delayed to the point of missing my connecting flight. They rerouted me to Shanghai and refused to pay for ground transportation to get to Nanjing, despite my original flight being booked to Nanjing. Absolutely horrible customer service and no attempt to help. I ended up losing hundreds more on booking my own transportation from Shanghai to Nanjing."
Pros: "The people were friendly and helpful. They genuinely wanted me to feel comfortable. This gets a double thumbs up from me!!!"
Cons: "There were no problems with anything. I would gladly take this flight a bunch more times."
Cons: "8 hour delay, no updates. No schedules"
Pros: "On time; crew curtesy"
Cons: "Wait time to deplane at JFK too long - one hr!"
Cons: "Terrible service, 8 hour delay at the terminal before check in, they wouldn't tell us why our flight was delayed, didn't give us a new time, and we didn't know when the flight would be open to check in since they didn't announce anything or try to help us in any way. No sense of tourism industry, zero English, and ride personnel."
Pros: "Nothing. Absolutely nothing."
Cons: "The ground support personnel were surely, obnoxious, and clearly untrained in their own policies. There was massive confusion in JFK for the 1st leg of my trip (NYC - Mandalay) regarding the availability of my visa on arrival. China Eastern argued that it was not available, and nearly did not let me board my flight. They were completely wrong, and made my life miserable in the process. Because of this, China Eastern refused to check my luggage through to my final destination (though this has been done many times before), and THEN informed me in Kunming that I needed to pay AGAIN for my extra piece of baggage, though they had already charged me for it in New York. Do yourself a favor and never do business with these creeps - there are too many other available options for air travel."
Cons: "Nothing special, and nothing good"
Cons: "The airline didn't honor my ticket, and subsequently I had to purchase another ticket - this time at the counter which was outrageously expensive."
Pros: "Compared with airlines in the US, here you actually get food, even for a short flight"
Pros: "That I made it home safe."
Cons: "Maintence delay? Maintenance should be taken care of before the plabes are in use. Not while people are waiting to go home or vacation. No time specified for duration of delay. Changed multiple times. Boarded us with no AC, so it was burning hot while waiting to take off. Crew wass unresponsive to questions."
Cons: "When making the reservations I was never told that there is a 24 hour visa in Beijing, as a matter of fact, the airline changed my return flight for a 25.6 hour lay over in Beijing. When I arrived at the airport, I was told I could not board the plane. I called the airline and was given another flight to Shanghai where I could stay up to 144 hours for another $1600.00. The reservations clerk didn't tell me about the Visa issues even after numerous phone calls. Since the airline is "China Eastern" I would presume they'd know the rules before booking and changing flights violating the rules, unless that's the scam to get people to pay even more for their flights."
Pros: "Service was wonderful and the flight was peaceful and faster than we anticipated (10 hours as opposed to 12.5 that our confirmation said)!"
Cons: "The first leg of the flight from Osaka to Shanghai was about an hour late taking off which caused us to have to run to our connecting flight to SFO. It was a bit stressful and we weren't sure we were going to make it."
Pros: "Food was ok. Entertainment was ok."
Cons: "Airport wouldn't allow us to bring bottled water, the carrier only passed out very small quantities, infrequently. Many of the passengers were Extremely rude and stold seats. The gentleman next to me tried elbowing me out of my aisle seat, pointing at open middle seats. Flight crew refused to say or do anything about their behavior. I've flown to Asia 25+ times and have never seen behavior like this on a flight, nor have I seen such an incompetent flight crew."
Cons: "Lost baggage, couldnt check in until just before flight."
Pros: "Food was OK but they took forever to get themselves organised."
Cons: "I was sat in row 31 - the first in economy which was right next to the galley. The attendants spent the best part of the 1st 90 minutes of the flight congregating in the galley and constantly opening and shutting the curtains and opening and shutting doors. They were loud and in a world of their own. Didn't seem like they wanted to have anything to do with the passengers. A glass of water was served after half an hour but for the next hour before they started the food service there was a continual stream of passengers coming up to the galley asking for more water. The attendants from business/first were also constantly coming back and forth to this galley so it was noisy, busy and frustrating to be sitting right next to it all. Lord knows what was in the cupboard in front of seat 31 but the crew must have opened and closed it at least 30-40 times during the flight and each and every time they let the door swing right back and hit me in the knee. Frustrating? I'll say so! Entertainment - well, there was a fixed screen above me but it was a fragmented video - think trailers at the movies - except it was moving from one shot to the next at such speed, I couldn't catch half of the sub-titles. It would have been an ideal time to close my eyes and catch a few zzzz's but for the darned noise in the galley :("
Cons: "Airplane flew in the sky for 2 extra hours before landing in qingdao. Delayed at qingdao airport with no explanation for 6-7 hours. Very poor service and attitude from the attendants. No one was present and when the manager came he gave no information and lied about why the flight was delayed. He said there were weather conditions but it neither rained nor snowed in qingdao or Seoul. The worst experience ever."
Pros: "More food and drink choices More international appeal Free internet"
Cons: "Lack of international entertainment"
Pros: "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
Cons: "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."
Pros: "Flight attendants were very friendly and helpful."
Cons: "Minimal meal, no in-flight entertainment whatsoever."
Pros: "That we landed and got off the plane. The crew was friendly."
Cons: "Really small seats. Very shaky plane."
Pros: "Nothing unexpected. The flight was pretty much on time although of course most delays are not due to the airline. I've flown many times with China Eastern and I like it."
Pros: "I Liked that the plane was not full. They let you to checking 2 bags of 23kg but it would be easier if they let you check in 46 kg in total even if you have 3 bags."
Cons: "Service was ok but not snack were offered during the flight even paying. And the flight was nearly 14hours. Food not good for western pax. Crew didnt speak english. No toys for kids."
Pros: "More room than expected in economie with seats that appeared to lay back more than industry standard. Thanks to the guy in front of me for not laying back. Was served a sandwich and bottle of water an a hour and a half flight. Very decent aircraft."
Cons: "Crew in the back didn't or didn't want to speak English"
Cons: "Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours."
Pros: "the Japanese staff was friendly and nice"
Cons: "i am very sorry to say this but the food is simply disgusting"
Cons: "Flight was 4 hours delayed with no explanation or access to WiFi given."
Pros: "crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame."
Cons: "the bathroom would have been cleaned often or would have smelled better."
Cons: "The flight should be on time"
Cons: "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"
Cons: "They should improve connections"
Pros: "The stewards and stewardess’ were pleasant"
Cons: "Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport."
Pros: "Entertainment was not good the TV did not work"
Cons: "The food and stalf very good"
Cons: "Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would."
Pros: "First off, the flight was cheap, really cheap, so for the price it was amazing."
Cons: "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."
Pros: "Reasonably comfortable"
Cons: "No movie selection and nowhere to charge phones. On line check in was a nightmare."
Pros: "Boarding was prompt and efficient."
Cons: "No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective."
Cons: "Very Old plane The entertainment system was down during entire 9hour trip Food is terrible, noodle so dry, can not eat After toilet visit, the water is not working, can not wash your hand"
Pros: "Wide bed and good support for good sleep"
Cons: "Not a big movie selection"
Cons: "The food is not so tasty."
Pros: "I was able to sleep most of the flight it was very comfortable. Flight attendant was courteous"
Cons: "Food was below average"
Pros: "Comfortable flight"
Cons: "Business class seats didn’t recline much. Only peanuts for food"
Pros: "Overall better than I expected but some areas need improvement. Food, entertainment and crew service."
Pros: "Flight attendants were very courteous and responsive to requests. Overall, service was superb."
Pros: "Crew was helpful and polite"
Cons: "Food was terrible compared to other airlines in the region and the entertainment options were limited."
Pros: "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
Cons: "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."
Pros: "The crew"
Pros: "Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!"
Cons: "The food was aweful, but it's airplain food, usually it's aweful..."
Cons: "Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason."
Pros: "The staff was extremely polite, very accommodating, and willing to serve. The entire experience was overall very good and very contrary to what reviews said online. I would fly with them again in a heartbeat, far exceeded American standard airlines like Delta and American."
Pros: "Best price!food"
Cons: "Food quality"
Pros: "Friendly staff"
Cons: "Airport in lounge was a waste of time, no wifi, terrible coffee, no showers."
Cons: "Even at check in in LAX, the staff didn’t speak English. They also didn’t code my ticket correctly so there was no wheelchair assistance (disabled) at transfer or destination. They could not accommodate food allergies- when I called the customer hotline they told me to pack my own food for a 19hr flight i.e. I had nothing to eat the entire journey !"
Pros: "The price was right, food and crew were great!"
Cons: "No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that."
Cons: "The flight arrived late and i barely made my connection."
Cons: "Flies on plane. Tv screens not working. Less than a dozen movies to choose from."
Cons: "No entertainment because no individual screen for movie"
Cons: "first flight to China was delayed so the connecting flight to Tokyo was missed. no explanation was given for the delay no food vouchers were available that night they lost my bag in china for 3 hours they brought me to hotel in unmarked bus with no explanation hotel told me that air china would only cover half the cost so I need to pay more or share a room the next day, air china's manager was uninterested in helping or explaining there hotel arrangements food on the last flight was just rice gruel and an aged egg. I am flexible but that's not even considered a meal in china. there is at least salt or pickled things in it. audio ports on plane did not work properly. on arriving home, most of the items in my suit case were crushed (coat hangers snapped, boxes crushed, bags ripped open) my dslr camera batteries were all taken (alkaline based ones) I travel between japan and america two or three times a year for the last 30 years. this last trip was one for the books! not sure where to start"
Cons: "Every single flight was delayed. 15 hour trip turned into a 40 hour one. Notice of flight rescheduling was given on the day of the flight. They did not give us a hotel room during a 12 hour wait caused by a misconnect due to their delays"
Pros: "Not much at all"
Cons: "Lack of communication - our flight was supposed to land in Beijing but we were redirected to another airport due to bad weather. After we had parked at the terminal of our temporary airport, we were told to wait further instructions from flight crew and the control tower. After about 40 minutes the plane started going towards the runway without any warning to passengers who had started getting luggage down, opened contents of carry on baggage and luggage, etc. It was jarring to say the least and luckily no one got hurt. Additionally, our flight from Beijing to Vancouver, BC was delayed by 8 hours. None of the gate or airport agents could tell us why or provide any alternatives to those of us with connecting flights. Not only did they not provide information, one of the gate agents gave us the wrong information (the local time at arrival). We missed our connecting flight and incurred significant expenses (hotel and purchase of 4 additional one way tickets). For the reasons listed above I will never chose air china and strongly urge any listeners/readers to avoid them at all costs!"
Pros: "Excellent service attentive staff / good selection of wine and food"
Cons: "Entertainment very limited for non Chinese"
Cons: "my stuff in the checked luggage was missing, obviously somebody took it from my luggage, also, my luggage bag was broken due to the rudeness of staff. very very disappointed."
Cons: "Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often"
Pros: "one flight the attendant thanked me for being gold The agents at red house for gold members in Shenzhen were amazingly helpful in getting me a flight in time to connect when mine was badly delayed, really helpful"
Cons: "So many delays without a notification."
Pros: "Wont use that again, its a nightmare!!!"
Cons: "Poor food..."
Pros: "One of the four flights gave us water bottles and hot towels"
Cons: "Delays outbound and inbound and airport staff did not do anything to help with rearranging connecting flights even though it was known that we would miss the scheduled connection, and it was a disorganized inefficient process in Beijing that took over 2 hours of standing in line and the hotel they arranged for required sharing rooms and a 20min shuttle ride and by that point there was only 3hrs left before check-in time."
Pros: "overall experience was excellent, would book a flight with air china again, as well as recommend!"
Pros: "Crew disengaged the smoke detector in order to smoke on board. There was a significant water leak in the business class bathroom that was not addressed. No communication of safety issues between the crew and pilots. Apparently the crew must be dissallusioned to think rules don't apply to them over international waters."
Cons: "Terrible airline with several safety violations. Stay away from this one."
Pros: "The plane that WE EVENTUALLY got on was modern and nice. The entertainment system worked mostly (even though the selection was lacking)."
Cons: "Every flight was late. The staff was unprofessional and not at all helpful to my friend who was traveling with a broken leg. We needed a wheel chair for him so we could race to our connection in Beijing.... they wouldn't give us one and kept bickering amongst themselves, so he had to walk on his crutches all the way to the gate... only to find out they changed the gate because our plane was broken. Only they didn't tell us that, they just kept saying... "you can't board". I could go on and on but I am still too exhausted from the experience."
Airlines flying to Qingdao have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Qingdao
Masks required on board, masks provided on flights to Qingdao
Social distancing seating
Middle seats unavailable to book on flights to Qingdao
Testing for antibodies, testing for symptoms for flights to Qingdao
Waiving of change fees. Search flexible flights to Qingdao