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(Return)
Airports
Origin
London
£544
only
£544
£562
only
£562
£565
only
£565
Destination
Rochester
£544
only
£544
Thu, 1 Feb
LHR
ROC
18h 41m
Sun, 4 Mar
ROC
LHR
29h 00m
£544
Trip: 32 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 29 Jan
LHR
ROC
14h 04m
Wed, 7 Mar
ROC
LHR
14h 55m
£562
Trip: 38 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

AMS
MAN
Good 6.4

The crew were pleasant

TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

Thu, 1 Feb
LCY
ROC
17h 13m
Sun, 4 Mar
ROC
LCY
42h 00m
£562
Trip: 32 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16220 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
BUD
Excellent 10.0

Courtesy

JED
FRA
Good 7.6

Entertainment

Omelet

BUD
MUC
Excellent 10.0

Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight.

Nothng

SEA
FRA
Excellent 10.0

service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent.

DEN
MUC
Excellent 9.3

The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!

Tue, 30 Jan
LGW
ROC
27h 17m
Tue, 6 Mar
ROC
LGW
18h 47m
£565
Trip: 36 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2683 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
6.9
Food
7.2
LIS
MXP
Excellent 8.0

Half an hour late and waiting additional 15 minutes before being able to leave the aircraft

EWR
LIS
OK 4.3

No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip.

LIS
EWR
OK 5.3

Good movie selection. Kind staff.

Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce.

CCS
LIS
OK 5.6

Nice crew.

Entertainment. Small spaces.

LIS
JFK
Good 7.0

The flight was uneventful.

The food was edible. The entertainment display was old. Not much leg room.

Fri, 15 Dec
LHR
ROC
12h 48m
Mon, 15 Jan
ROC
LHR
11h 45m
£618
Trip: 32 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
LAX
Excellent 10.0

Virgin atlantic is the best airline with Dreamliner

Nothing

LHR
LOS
Excellent 10.0

I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious.

The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

LHR
SFO
Excellent 9.0

Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew

Old entertainment system Although the seats can be turned into a bed they don't fully recline

LOS
LHR
Excellent 10.0

From the check in to the service on board was very good. Staff were polite and respectful.

The food was small. There did not serve bread with the meal

Mon, 29 Jan
LGW
ROC
28h 16m
Tue, 6 Mar
ROC
LGW
18h 27m
£659
Trip: 37 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15932 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BEG
Excellent 10.0

Service, updates, smooth flight

Very tight seating in enconomy.

IST
OTP
Excellent 8.3

Boarding process started early and was efficient. Short flight so not much to say.

We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time.

IST
IAH
Excellent 9.3

I liked how smooth our flight was thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive.

The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well.

BAH
IST
Excellent 10.0

Almost every things

FCO
IST
Excellent 9.3

I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive.

The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well.

Fri, 15 Dec
LGW
ROC
20h 41m
Sun, 14 Jan
ROC
LGW
12h 58m
£777
Trip: 31 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3523 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
DUB
Mediocre 2.0

Flight delayed by a day. No reasonable efforts to get us there through another airline.

EDI
DUB
Good 7.0

Short flight. No extra services. Good staffnothing

LHR
SNN
OK 4.0

Nothing.

First time I flew with Aer Lingus and can't say I will do it again. Didn't realize I was flying across continents in such a small plane. The flight attendants were barely civil; the bin above me housed supplies and on more than one occasion an attendant with visibly wet armpits leaned over me without nary an excuse me.

DUB
ORD
Excellent 8.0

delay before take off was one hour

LHR
ORK
Good 7.3

Lovely crew

Aer Lingus are always late departing, but it was a blessing this time as I'd have missed the connection otherwise!

Tue, 30 Jan
LHR
ROC
16h 55m
Wed, 7 Mar
ROC
LHR
13h 51m
£562
Trip: 37 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
MAN
Good 6.4

The crew were pleasant

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

Tue, 30 Jan
LCY
ROC
27h 47m
Tue, 6 Mar
ROC
LCY
22h 22m
£603
Trip: 36 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2683 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
6.9
Food
7.2
LIS
MXP
Excellent 8.0

Half an hour late and waiting additional 15 minutes before being able to leave the aircraft

LHR
LIS
Mediocre 3.0

Modern appointed plane with places for technology and charging points

Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late

LIS
GVA
Excellent 8.8

Service, the way the pilot communicated our delay and the food and beverage

EWR
LIS
OK 5.6

My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again.

EWR
LIS
Mediocre 2.0

I got to London

9 hour delay

Wed, 31 Jan
LHR
ROC
14h 45m
Wed, 7 Mar
ROC
LHR
14h 55m
£562
Trip: 36 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

AMS
MAN
Good 6.4

The crew were pleasant

LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

Fri, 15 Dec
LHR
ROC
15h 10m
Sun, 14 Jan
ROC
LHR
32h 25m
£630
Trip: 31 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

LOS
LHR
Excellent 10.0

From the check in to the service on board was very good. Staff were polite and respectful.

The food was small. There did not serve bread with the meal

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

LGA
ORF
Excellent 9.6

Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating.

APW
SYD
Good 7.3

Helpful flight attendants

Delay at the airport due to system down where agents had to check in everyone manually

Sat, 30 Dec
LHR
ROC
11h 45m
Sat, 20 Jan
ROC
LHR
9h 00m
£653
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 30 Jan
LGW
ROC
28h 16m
Sat, 3 Mar
ROC
LGW
24h 52m
£659
Trip: 33 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15932 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
ORD
IST
Excellent 10.0

Flight was on time, flight attendants were great, food was good, flight was comfortable.

BAH
IST
Excellent 10.0

Almost every things

BRU
IST
OK 4.6

Turkish Airlines always has decent food and entertainment.

An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room.

IST
ECN
Mediocre 2.0

The food was ok.

I lost my suitcase or had it stolen!

IST
BEG
Excellent 10.0

Service, updates, smooth flight

Very tight seating in enconomy.

Tue, 30 Jan
LGW
ROC
27h 17m
Mon, 5 Mar
ROC
LGW
18h 47m
£607
Trip: 35 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2683 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
6.9
Food
7.2
LIS
GVA
Excellent 8.8

Service, the way the pilot communicated our delay and the food and beverage

LIS
EWR
OK 5.3

Good movie selection. Kind staff.

Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce.

LIS
JFK
Good 7.0

The flight was uneventful.

The food was edible. The entertainment display was old. Not much leg room.

EWR
LIS
OK 5.6

My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again.

LHR
LIS
Mediocre 3.0

Modern appointed plane with places for technology and charging points

Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late

Sat, 16 Dec
LHR
ROC
17h 08m
Mon, 15 Jan
ROC
LHR
15h 45m
£638
Trip: 31 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

SYD
LAX
Excellent 8.0

On time.

.

LHR
LOS
Excellent 10.0

I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious.

The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!

Mon, 29 Jan
LCY
ROC
17h 10m
Thu, 1 Mar
ROC
LCY
14h 30m
£581
Trip: 32 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

AMS
MAN
Good 6.4

The crew were pleasant

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

Wed, 31 Jan
LGW
ROC
28h 16m
Sat, 3 Mar
ROC
LGW
18h 27m
£659
Trip: 32 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15932 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
ORD
IST
Excellent 10.0

Flight was on time, flight attendants were great, food was good, flight was comfortable.

IST
ECN
Mediocre 2.0

The food was ok.

I lost my suitcase or had it stolen!

SFO
IST
Excellent 10.0

Service, Media

Seat room, very tight.

IST
ORD
Mediocre 2.0

Never flying back with this airline

Very bad customer service

BRU
IST
OK 4.6

Turkish Airlines always has decent food and entertainment.

An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room.

Fri, 15 Dec
LCY
ROC
17h 58m
Mon, 15 Jan
ROC
LCY
19h 40m
£730
Trip: 32 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16220 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
EWR
Excellent 8.6

Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day.

SEA
FRA
Excellent 10.0

service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent.

JED
FRA
Good 7.6

Entertainment

Omelet

SFO
FRA
OK 4.3

there was a couple nice flight attendants.

They still used old crappy screens that you couldn't see very well with any glare from windows. The movie selection was not great, not many good newer choices, lots of old movies/shows they probably got for super cheep or free. The food wasn't great at all. I've had much better elsewhere. They cut corners there too, not impressed.

FRA
IST
OK 5.3

Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach.

Wed, 31 Jan
LGW
ROC
27h 17m
Tue, 6 Mar
ROC
LGW
18h 47m
£616
Trip: 35 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2683 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.1
Entertainment
6.9
Food
7.2
LHR
LIS
Mediocre 3.0

Modern appointed plane with places for technology and charging points

Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late

EWR
LIS
Mediocre 2.0

I got to London

9 hour delay

FAO
LIS
OK 4.0

car rental service SIXT

having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly

LIS
EWR
OK 4.0

since it was an older plane maybe it had more leg room

poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again

LIS
MXP
Excellent 8.0

Half an hour late and waiting additional 15 minutes before being able to leave the aircraft

Tue, 30 Jan
LCY
ROC
14h 29m
Thu, 1 Mar
ROC
LCY
14h 30m
£581
Trip: 31 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

AMS
MAN
Good 6.4

The crew were pleasant

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

*
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