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(Return)
Airports
Origin
London
£355
only
£355
£334
only
£334
£407
only
£407
Manchester
£362
only
£362
Destination
Shanghai
£334
only
£334
Tue, 30 Jan
LGW
PVG
22h 55m
Tue, 27 Feb
PVG
LGW
18h 05m
£334
Trip: 29 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15225 reviews
Overall
8.0
Boarding
7.8
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
ORD
IST
Excellent 9.0

The service, food, convenience of a direct flight to Istanbul

The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food.

IST
BOS
Excellent 9.3

Value, food

For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard

IST
DOH
OK 5.3

nothing really special

Food is very Poor Seats are cramped and uncomfortable

IST
KBL
Excellent 8.3

Good excellent! Service attentive, friendly.

Over crowded, no leg room

IST
BOS
Excellent 10.0

Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work.

Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours

Mon, 25 Sep
MAN
PVG
16h 35m
Mon, 16 Oct
PVG
MAN
29h 45m
£362
Trip: 22 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1636 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
TLS
OK 4.3

Arrived on time

Cattle car accommodations

CDG
MAD
Good 7.3

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

BOD
ORY
Excellent 8.6

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

ATL
MIA
Excellent 8.3

You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights

BEY
CDG
OK 4.6

Getting there on time despite delay

entertainment had very old media and no recent additions. Crew was not very organized

Sat, 17 Feb
LHR
PVG
20h 55m
Sat, 10 Mar
PVG
LHR
31h 40m
£362
Trip: 22 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2795 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
IAD
PEK
OK 4.6

Fare was low.

They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash.

PEK
EWR
Excellent 8.6

crew were nice and attentive

Food was pretty bland Not very many films in english

BKK
PEK
OK 5.0

This leg of the trip was ok but, overall, my experience on Air China was deplorable. They overbooked a flight, booked us on a later flight, and charged us $500 for the new booking. Their argument was that they did not realize we already had our boarding passes when they rebooked us. What?! The entertainment is very dated and so it the aircraft. The only redeeming aspect of this flight was the food. It was really good. Oh... and there are no outlets on the plane, which is not typically on flights to Asia. They also lost half of the passengers luggage.

Everything

IAD
PEK
Excellent 8.0

Food

LAX
PEK
Excellent 10.0

Excellent service.... clean aeroplane... good food and great staff...

Mon, 4 Dec
LHR
PVG
21h 10m
Wed, 13 Dec
PVG
LHR
21h 05m
£367
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3196 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.6
CAN
SFO
OK 5.3

The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage

CAN
SFO
Excellent 10.0

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

LAX
CAN
Mediocre 2.0

Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all.

HGH
CAN
OK 5.0

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

CAN
DPS
Good 6.0

Not enough food

Fri, 26 Jan
LHR
PVG
17h 05m
Sat, 3 Mar
PVG
LHR
18h 35m
£368
Trip: 37 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2630 reviews
Overall
7.5
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
7.1
Food
6.8
XRY
MAD
Excellent 8.0

Smooth boarding Professional and bilingual crew

Cramped quarters

MAD
FCO
Excellent 8.0

Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine

Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small

MAD
JFK
Good 6.0

Connecting flight by the same airline put us only 10 mil late. The plane was still at the gate, but they did not let 15+ of us on board and left. We had to wait for 2 hours at a very unfriendly customer service to get placed on another flight.

MAD
XRY
OK 5.0

The flight was quick.

It was incredibly close.

BOS
MAD
Good 6.0

At this moment only the entertaiment.

I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement.

Sat, 30 Sep
MAN
PVG
13h 50m
Thu, 5 Oct
PVG
MAN
31h 50m
£374
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 13 Nov
LGW
PVG
16h 25m
Sun, 19 Nov
PVG
LGW
17h 00m
£390
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3040 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
CRK
HKG
Excellent 10.0

My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service

The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking

HKG
EWR
Excellent 10.0

Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt

None

HKG
SFO
OK 4.0

Boarding

Food was worse no snacks at all

HKG
ADL
OK 5.6

Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there.

TPE
HKG
Excellent 10.0

On time

Mon, 6 Nov
MAN
PVG
20h 55m
Wed, 15 Nov
PVG
MAN
17h 20m
£395
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1285 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
LAX
AMS
Excellent 9.0

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

AMS
TLV
Good 6.0

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

AMS
BOD
Mediocre 2.0

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

AMS
PRG
Good 6.6

Catering is ok

Seats comfort really old school

AUH
AMS
Mediocre 2.0

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Wed, 20 Dec
LHR
PVG
17h 10m
Tue, 2 Jan
PVG
LHR
25h 25m
£404
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15357 reviews
Overall
8.2
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
BRU
MUC
Mediocre 2.0

This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most.

OSL
FRA
Mediocre 2.0

I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs.

Everything was ok. Nothing I did not like on that flight

EWR
PIT
Excellent 8.0

Hasn't happened. Still waiting.

FRA
EWR
Good 6.0

I liked that the flight attendants were courteous and attentive.

The entertainment system is a compkeyfailure and is unresponsive to touch screen. The entertainment feels like it was done to please everyone. In the process the selections are of limited interest. Movies are not interesting and often not available. If this entertainment were on the ground it would be a train wreck.

FRA
DFW
Mediocre 2.0

Food was good and that is all I can say was good about that flight

The male Stewart was very unprofessional by commenting out loud that I was too fat for the seat that I was assigned. The lights in the plane kept going off and on along with the video. I could not understand the pilots English. I was not allowed to get out of my seat as much as I wanted. I was very upset and disappointed on the male Stewart attitude.

Tue, 30 Jan
STN
PVG
26h 50m
Tue, 27 Feb
PVG
STN
16h 00m
£407
Trip: 29 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2471 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.6
VIE
FRA
Good 7.0

The plane was comfortable and clean. Internet was offered

The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up.

EWR
VIE
Good 6.0

Got to destination safe and sound and was thankful for that!

Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult).

VIE
EBL
Good 7.6

Comfort was good because I had a whole bench to myself!

EVN
VIE
Excellent 10.0

The food and service were fantastic!

If possible, perry there could have been entertainment on the plane.

IAD
VIE
Mediocre 2.0

Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless

Tue, 30 Jan
LGW
PVG
22h 55m
Tue, 27 Feb
PVG
LGW
18h 05m
£345
Trip: 29 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15225 reviews
Overall
8.0
Boarding
7.8
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
BCN
IST
Excellent 10.0

Everything was great but I particularly liked the meals.

Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again.

IST
BOS
Excellent 10.0

Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work.

Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours

IST
MUC
Excellent 10.0

Everything was great. Got upgraded to first class

IST
BOS
Excellent 9.3

Value, food

For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard

ORD
IST
Excellent 9.0

The service, food, convenience of a direct flight to Istanbul

The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food.

Wed, 31 Jan
LHR
PVG
18h 10m
Fri, 2 Mar
PVG
LHR
28h 45m
£365
Trip: 31 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2795 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
BKK
PEK
OK 5.0

This leg of the trip was ok but, overall, my experience on Air China was deplorable. They overbooked a flight, booked us on a later flight, and charged us $500 for the new booking. Their argument was that they did not realize we already had our boarding passes when they rebooked us. What?! The entertainment is very dated and so it the aircraft. The only redeeming aspect of this flight was the food. It was really good. Oh... and there are no outlets on the plane, which is not typically on flights to Asia. They also lost half of the passengers luggage.

Everything

PEK
EWR
Excellent 8.6

crew were nice and attentive

Food was pretty bland Not very many films in english

LAX
PEK
Excellent 10.0

Excellent service.... clean aeroplane... good food and great staff...

FRA
PEK
Mediocre 2.0

They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards.

PEK
LAX
Excellent 8.0

Crew was friendly and helpful.

Plane was dirty. Area around sink looked like it hadn't been cleaned in some time.

Thu, 29 Mar
MAN
PVG
15h 00m
Wed, 11 Apr
PVG
MAN
17h 25m
£368
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1636 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
VCE
Good 7.0

Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination.

Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared.

CDG
ZRH
Excellent 8.0

the Airline

The Airport, Security, Boarder control.

CDG
MAD
Good 7.3

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

CDG
TLS
OK 4.3

Arrived on time

Cattle car accommodations

BOD
ORY
Excellent 8.6

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

Wed, 8 Nov
LHR
PVG
15h 05m
Sun, 12 Nov
PVG
LHR
15h 40m
£387
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 31 Jan
LGW
PVG
15h 00m
Fri, 2 Mar
PVG
LGW
17h 00m
£390
Trip: 31 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3040 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
DEL
HKG
Good 7.0

Customer service and food was great

Planes are old do not have larger entertainment screens and don't have wi fi

SFO
HKG
OK 4.0

Crew behaviour

Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie

MNL
HKG
Excellent 10.0

The service, the plane, friendly staff all throughout

The particular flight we took lands in LAX at 1420 hrs,, height of arrivals. Immigration took us an 2 hours to clear. Perhaps CX can adjust their arrival time by an hour or so to avoid the peak arrival time of many flights.

TPE
HKG
Excellent 10.0

On time

CRK
HKG
Excellent 10.0

My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service

The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking

Tue, 30 Jan
LHR
PVG
15h 25m
Tue, 27 Feb
PVG
LHR
18h 35m
£355
Trip: 29 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15225 reviews
Overall
8.0
Boarding
7.8
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
DEL
Excellent 10.0

Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying.

IST
BOS
Excellent 9.3

Value, food

For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard

IST
MUC
Excellent 10.0

Everything was great. Got upgraded to first class

BCN
IST
Excellent 10.0

Everything was great but I particularly liked the meals.

Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again.

IST
BOS
Excellent 10.0

Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work.

Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours

Fri, 24 Nov
MAN
PVG
17h 45m
Sun, 3 Dec
PVG
MAN
17h 30m
£395
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1285 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AUH
AMS
Mediocre 2.0

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

TLV
AMS
Good 6.0

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

PRG
AMS
Good 6.6

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

AMS
BRS
Excellent 10.0

On time.

No negative

CDG
AMS
Mediocre 2.0

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Fri, 23 Feb
LHR
PVG
20h 55m
Sun, 11 Mar
PVG
LHR
28h 50m
£368
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2795 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
BKK
PEK
OK 5.0

This leg of the trip was ok but, overall, my experience on Air China was deplorable. They overbooked a flight, booked us on a later flight, and charged us $500 for the new booking. Their argument was that they did not realize we already had our boarding passes when they rebooked us. What?! The entertainment is very dated and so it the aircraft. The only redeeming aspect of this flight was the food. It was really good. Oh... and there are no outlets on the plane, which is not typically on flights to Asia. They also lost half of the passengers luggage.

Everything

IAD
PEK
Excellent 8.0

Food

PEK
LAX
Excellent 8.0

Crew was friendly and helpful.

Plane was dirty. Area around sink looked like it hadn't been cleaned in some time.

IAD
PEK
Excellent 8.6

Food, blanket, movies on board

The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first

MNL
PEK
Excellent 8.0

Long time of waiting

Fri, 26 Jan
LHR
PVG
14h 15m
Sat, 3 Mar
PVG
LHR
16h 25m
£405
Trip: 37 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15357 reviews
Overall
8.2
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
EWR
Excellent 8.6

Flight was late leaving Munich and it caused me to miss my connection. And just my luck my rebooking was 2.5 hours delayed.

EWR
PIT
Excellent 8.0

Hasn't happened. Still waiting.

MLA
MUC
Excellent 8.3

The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice.

It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget.

FCO
FRA
Excellent 9.6

Your staff is professional and extremely smart, well versed in many languages. Keep up the good work!

BRU
MUC
Mediocre 2.0

This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most.

Fri, 10 Nov
MAN
PVG
14h 15m
Fri, 24 Nov
PVG
MAN
16h 55m
£379
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1636 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
BOD
ORY
Excellent 8.6

1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time

1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off

CDG
ZAG
Good 6.4

Always like Air France. They are in tune with keeping the traveler updated.

Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!

CDG
ATL
Mediocre 3.3

Friendly people on board

Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections

CDG
MAD
Good 7.3

Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority

2 hours delayed...

CDG
TLS
OK 4.3

Arrived on time

Cattle car accommodations

Flights to Shanghai Pu Dong

Destination:

Shanghai Pu Dong (PVG) China

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Shanghai Pu Dong - United Kingdom

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