Daily cleaning, installation of cabin HEPA filters on flights to Shanghai Pudong Airport
Virgin Atlantic, China Southern and China Eastern have waived their change and cancellation fees on flights to Shanghai Pu Dong. Confirm policies on booking site.
|Flights from London||11h 45m|
Based on KAYAK searches from the last 72 hours, if you fly from London, you should have a good chance of getting the best deal to Shanghai Pu Dong Airport as it was the cheapest place to fly from. Prices were found for as low as £317 one-way and £446 for a round-trip flight. Also in the last 72 hours, the most popular connection to Shanghai Pu Dong Airport was from London and the lowest price for a round-trip flight was £611.
If you’re traveling from United Kingdom, you might fly to Shanghai Pu Dong Airport with China Southern, China Eastern, or Virgin Atlantic as they are the most frequent flyers.
The city center of Shanghai is 19 miles from Shanghai.
Shanghai is served by Shanghai Pu Dong Airport, also commonly referred to as Pu Dong, Pudong Intl, Shanghai Pudong, or Shanghai Pudong Intl. The airport code is PVG.
Most visitors from United Kingdom will not be allowed to enter Shanghai Pudong Airport. Exemptions apply to:
-Diplomatic, service, courtesy, or C visas; -International travelers coming to China for necessary economic, trade, scientific or technological activities or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Read more about travel restrictions for Shanghai Pudong Airport
Visitors from United Kingdom will need to quarantine for 14 days upon entering Shanghai Pudong Airport.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Shanghai Pudong Airport.
Health Declaration Form
Must be presented upon arrival
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Shanghai Pudong Airport.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Shanghai Pudong Airport with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Shanghai Pudong Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Cons: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
Pros: "33" seats"
Pros: "The crew was amazing!!"
Cons: "Nothing! Excellent flight!"
Pros: "I had a nice exit row seat so that was nice"
Cons: "The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long"
Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."
Pros: "Privacy of window side seat"
Pros: "Everything was great"
Cons: "Lower the price"
Pros: "The food the service and flight was great"
Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
Cons: "Please contact me immediately!"
Pros: "Good service. Flight went off without a problem."
Cons: "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."
Pros: "Everything was excellent no complaints"
Pros: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
Pros: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Pros: "JAL is great!"
Pros: "Nicest crew I have ever seen!"
Pros: "The service, more leg rooms and flight attendants were very friendly."
Pros: "No major disasters, comfortable seats, on time."
Pros: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Pros: "Excellent customer service"
Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Pros: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
Pros: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Pros: "I didn't like anything about it."
Cons: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"
Pros: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Cons: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Pros: "Service impeccable"
Cons: "Worst food in the industry. Barely edible."
Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"
Cons: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Cons: "Sorry, my seat really uncomfortable..."
Cons: "Requested Vegetarian Meals. Didn't get them"
Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."
Pros: "Staff was great and everything went according to schedule."
Cons: "The food was bad, but this is my first time having such bad food on JAL."
Pros: "The service was excellent and the food was awesome as always!"
Pros: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."
Pros: "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."
Cons: "Very long lines at the security gate at Itami. Difficult web check in."
Pros: "Great flight attendants"
Cons: "Japanese food not great"
Pros: "Always on time!"
Cons: "Everything is perfect."
Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."
Pros: "Plane is comfortable"
Cons: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Pros: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Cons: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."
Pros: "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."
Pros: "Very polite and fast service, international Languages"
Cons: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Pros: "Plenty of legroom and nice updated interior."
Cons: "No complaints this time."
Pros: "Taking off on time. Good service and helpful from all the stuff."
Cons: "Keep it like that"
Pros: "Food was good and plentiful."
Cons: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Pros: "Nice crew, plenty of food and snacks available. Good wine."
Cons: "Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats"
Cons: "Seat comfort. Sore behind after 11hrs"
Pros: "The seats were good for a short flight, which this was. No complaints."
Cons: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."
Cons: "This flight often arrives late so it is difficult to get to your hotel"
Pros: "Crew was lovely! Friendly and happy. Well organized and responsive."
Cons: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."
Pros: "They had many snacks and meals. Staff was very friendly."
Cons: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Pros: "The staff was nice"
Cons: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."
Cons: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."
Pros: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Cons: "Short flight with no entertainment, no means to charge devices."
Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Pros: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Pros: "The service was exceptional and there was great entertainment available on board."
Pros: "friendly crew; easy boarding; arrival on time"
Cons: "Seat not very comfortable and very little leg room"
Pros: "Everthing was great!!"
Pros: "Excellent Service. Excellent food."
Pros: "On board service"
Cons: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."
Pros: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Pros: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Cons: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"
Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Cons: "Very late gate change during boarding process resulting in untimely departure."
Pros: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Cons: "See sbove"
Pros: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Cons: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."
Pros: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."
Pros: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Cons: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."
Cons: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Cons: "The flight was late and I almost lost my connecting flight."
Pros: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Pros: "Enjoyed the service."
Cons: "Expired cheese. Loudest plane I have ever been on."
Pros: "Very friendly crew."
Cons: "Seating is too tight and uncomfortable and I'm only 5'6"!"
Pros: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Cons: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."
Pros: "All good"
Pros: "See above"
Pros: "Courteous staff,"
Cons: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Pros: "everything, the crew, the journey, the food and the entertainment as well"
Pros: "crew was great. Food was excellent. Bathrooms in good shape."
Cons: "No internet. Very slim choices for entertainment."
Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Cons: "Confusion at boarding due to delay & Difficult to hear announced in the crowd & noise."
Pros: "Friendly cabin crew"
Cons: "Again, boarding was chaos. No special boarding for star alliance gold member."
Pros: "Service was great --"
Cons: "Pulled a muscle trying to get out of the seat to use the bathroom-- seats are just too close--dangerous..."
Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"
Pros: "Good people."
Cons: "Bad food."
Cons: "excellent food and hospitality"
Cons: "I became infected with a head cold in the airplane and after I arrived at my destination I got sick. The person next to me was well, so was I. Is this a recurring problem? What can be done? Maintaining a cleaner air conditioning system?"
Pros: "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
Cons: "Nothing really."
Pros: "Very helpful, accommodating and attentive crew. Comfortable seat and pillow. best flight Ive had in a while"
Cons: "snack between meals could be offered"
Cons: "Occidental snacks could be great"
Cons: "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"
Pros: "Entertainment was not good the TV did not work"
Cons: "The food and stalf very good"
Cons: "Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would."
Pros: "First off, the flight was cheap, really cheap, so for the price it was amazing."
Cons: "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."
Pros: "Reasonably comfortable"
Cons: "No movie selection and nowhere to charge phones. On line check in was a nightmare."
Pros: "Boarding was prompt and efficient."
Cons: "No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective."
Pros: "The crew and boarding was great. Food was ok."
Cons: "Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others."
Cons: "Very Old plane The entertainment system was down during entire 9hour trip Food is terrible, noodle so dry, can not eat After toilet visit, the water is not working, can not wash your hand"
Cons: "Customer service on the flight was poor ."
Pros: "Relatively comfortable. Plenty of access to free drinks/refreshments including hot tea, cookies and red and white wine. Spacious clean bathrooms. Attentive staff. ON TIME departure and arrival!!!"
Cons: "My headphone arm jack didn't work. Food was not very good, but did provide vegetarian alternative."
Pros: "Wide bed and good support for good sleep"
Cons: "Not a big movie selection"
Pros: "For a long and filled flight it was comfortable"
Cons: "Stewardess was somewhat rude and uncaring"
Cons: "No notification that my itinerary required a visa - despite a 144hr transfer allowance for both Shanghai and Beijing it does not apply if you fly in at one and out the other! You only 24 hrs in that case. And I found this out at the gate in Osaka."
Cons: "I lost two days due to this mistake."
Cons: "Delayed and unorganized No veggie food options"
Pros: "Courteous service, clean cabin"
Cons: "Food was ok...very bland and rather tasteless"
Pros: "Courteous service, clean cabin, reasonable price for business class ticket compared to any other airline."
Pros: "Good entertainment system on plane"
Cons: "Lost my bags in transfer. Told me it was due to short transfer time, but I was in transfer over 4 hours. Others taking same route got bags. Despite the fact that there must be at least 5 flights a day between Beijing and Shanghai, they told me it would take about 48 hours to get my bag. By this point I will be gone from Shanghai....baggage service thought it was funny and told me not to transfer in Beijing next time."
Pros: "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
Cons: "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."
Pros: "Very good services"
Cons: "Could have used newer model aircraft"
Pros: "Good flight, clean, good service and great price"
Cons: "Food for vegetarians is not that great. Carry your own food. English is definitely a problem for the crew but everything is manageable."
Pros: "Provided entertainment and meals were excellent"
Cons: "Seat plug did not work and crew lied about no more entree and brought two individuals of own ethnicity (Chinese) that asked after me. Waited 45 min for water when asked. I got there three hrs early and had to sit towards back bc airport said that they were not assigning seats behind business class up to 45 at all."
Pros: "AVML was very good thanks to German catering."
Cons: "Outdated electronic device policy. Can't even operate in flight mode. While other airlines offer wifi service (LH, UA ETC)."
Pros: "Great service from crew."
Cons: "The length of and number of in-flight announcements. Being told to turn devices off at all times and lifting the window blind."
Cons: "Bad audio quality on entertainment system. Poor communication and food service. No way to call airlines beforehand for arranging special meal."
Pros: "Selection of entertainment. Regular beverage service. Nice staff."
Cons: "Food selection."
Pros: "Good services, arrive on time."
Cons: "Waited a long time for the shuttle transfer after getting off the plane."
Cons: "1) food 2) no transit zone in shanghai (4x through customs) 3) cant use phone (even in the flight mode)"
Pros: "It was nice."
Cons: "Delayed a little bit."
Cons: "I flew Alaska Airlines to San Jose and San Jose to Shanghai on air China. I was told by Alaska my baggage would be carried all the way through to Pudong airport. My baggage claim ticked showed that. When I got to PVG Pudong airport in Shanghai my baggage was not there they were not very helpful and difficult to understand. They told me they thought my baggage would come ther on another flight and gave me a form. By the next evening I had not heard from them. I emailed them again and I'm currently in Japan waiting to see if they will send me my luggage. Do not expect the kind of customer service in China as you would in the US or Japan.Shanghai airport is, at best, difficult to navigate...stay away from all the taxi solicitors."
Pros: "Price price and price!"
Cons: "Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs"
Pros: "The price"
Cons: "The Food, Staff, and overall attitude of everyone we felt with. Layover in china was a nightmare worst bathrooms I have seen since India!!"
Pros: "Flight crew was attentive and food was good"
Cons: "If there were empty seats, potentially relocating people so you could have a little bit of elbow room?"
Pros: "flight was cancelled. No options given, nor information about reimbursement given"
Cons: "Flight was 18hrs late, and we were kept at the boarding gate the whole time without information from ground crew. We were not offered hotel room or meal coupon, only instant noodles. It was a very bad experience for us."
Cons: "The flight was delayed so late that I missed my international connecting flight home despite leaving a four hour gap. The inflight service was pathetic. The food was atrocious, the media system was broken, there was not wifi, and they did not allow the use of cellphones the entire duration of the flight even in airplane mode. The ground staff was completely unhelpful. I was barely able to secure an alternative flight home after about a half hour of negotiating. I don't think I could have got the flight at all had I not spoke Chinese. None of the other foreign nationals were able to get a new flight. The flight they put on back home had to stop in Hawaii and cost me a good extra 8 hours. I got home 12 hours later than I had anticipated. I am filing for compensation. What a joke. Air China shouldn't even both with international flights if all their domestic flights are delayed and they are barely able to help customers speaking their native language (to say nothing of English)."
Pros: "Smiles of flight attendants and services"
Cons: "Flight delayed, limits of food choices"
Pros: "Airline staff"
Cons: "Delayed flights (2 legs, 4 hours) and mishandled luggage"
Pros: "Clean plane delay"
Cons: "Delayed for 2.5 hours."
Pros: "Absolutely nothing."
Cons: "The staff was always rude, no matter which flight I was on."
Pros: "On time"
Cons: "They accidentally switched my last name and first name."
Pros: "I got upgraded to economy plus and the staff was fantastic"
Pros: "The flight was on time."
Cons: "The flight attendants were rude."
Pros: "Crew disengaged the smoke detector in order to smoke on board. There was a significant water leak in the business class bathroom that was not addressed. No communication of safety issues between the crew and pilots. Apparently the crew must be dissallusioned to think rules don't apply to them over international waters."
Cons: "Terrible airline with several safety violations. Stay away from this one."
Cons: "Getting in contact with Air China for seat assignments was like pulling teeth. They also wake you up every 3-4 hours for drink services and food. The food is nasty, if your sleeping they should let you sleep instead of waking you up."
Cons: "I'm soooo upset about the service after my flight canceled. 1.the staff ignored me when I asked if I could have a VIP to rebook my tickets earlier because my mom got cancel and was going to do the surge . But he went away and never came back, no any response of YES or NO. 2.I don't know why the airline company still need 11 hours to rebook the tickets with all our flight information and our passport liscen numbers already , making us waiting till 3 am at the airport. 3. I asked my boyfriend to talk to the staff on phone, and the staff told my BF that he didn't know my English was not good. I said to him loudly that I had told him , but the manager besides said "don't shout at my staff"to me, even without asking me what happened . I don't think that was a good attitude for the service department, especially to a foreigner. My email address is Chentongtong@wku.edu.cn"
Airlines flying to Shanghai Pudong Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Shanghai Pudong Airport
Masks required on board, masks provided on flights to Shanghai Pudong Airport
Social distancing seating
Middle seats unavailable to book on flights to Shanghai Pudong Airport
Testing for antibodies, testing for symptoms for flights to Shanghai Pudong Airport
Waiving of change fees. Search flexible flights to Shanghai Pudong Airport