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(Return)
Airports
Origin
London
£402
only
£402
Edinburgh
£355
only
£355
Birmingham
£407
only
£407
Destination
Tokyo
£355
only
£355
Fri, 12 Jan
EDI
HND
17h 55m
Sun, 14 Jan
HND
EDI
18h 05m
£355
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
LHR
HND
14h 30m
Tue, 15 May
HND
LHR
21h 20m
£402
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

LAX
PEK
Mediocre 3.6

Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

Sat, 2 Dec
BHX
HND
25h 15m
Sat, 16 Dec
HND
BHX
27h 40m
£407
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

CPH
CDG
OK 5.0

Nice food Right in time Police and customs formalities easy

Poor comfort in business class No entertainment at all

CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

CDG
CPH
Good 6.6

Crew very professional and nice food Boarding process well organized

Poor seat comfort in business class and no entertainment for a flight lasting more than 1h

LOS
CDG
Good 7.0

Boarding and punctuality.

Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.

Tue, 15 May
LHR
HND
14h 30m
Thu, 31 May
HND
LHR
21h 20m
£402
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

Sun, 10 Dec
BHX
HND
14h 20m
Sat, 16 Dec
HND
BHX
27h 40m
£407
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
PTP
FDF
Good 6.5

The price 50€ cheaper than the other operators. Quick flight. Kind crew.

Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.

CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

NRT
CDG
Good 6.0

Option to upgrade seat which I didn't take but might for outbound red eye flight in future.

Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner.

CDG
CPH
Good 6.6

Crew very professional and nice food Boarding process well organized

Poor seat comfort in business class and no entertainment for a flight lasting more than 1h

CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

Wed, 10 Jan
EDI
HND
17h 55m
Wed, 17 Jan
HND
EDI
18h 05m
£416
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 28 May
LHR
HND
17h 05m
Fri, 15 Jun
HND
LHR
21h 20m
£402
Trip: 19 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

Wed, 7 Feb
EDI
HND
17h 55m
Fri, 16 Feb
HND
EDI
37h 20m
£420
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 30 Dec
BHX
HND
20h 30m
Tue, 16 Jan
HND
BHX
17h 35m
£425
Trip: 18 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CPH
CDG
OK 5.0

Nice food Right in time Police and customs formalities easy

Poor comfort in business class No entertainment at all

CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

CDG
CPH
Good 6.6

Crew very professional and nice food Boarding process well organized

Poor seat comfort in business class and no entertainment for a flight lasting more than 1h

NRT
CDG
Good 6.0

Option to upgrade seat which I didn't take but might for outbound red eye flight in future.

Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner.

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

Tue, 29 May
LHR
HND
14h 30m
Tue, 12 Jun
HND
LHR
20h 10m
£402
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

Tue, 16 Jan
BHX
HND
25h 15m
Mon, 29 Jan
HND
BHX
19h 25m
£428
Trip: 14 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

YYZ
CDG
OK 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

PTP
FDF
Good 6.5

The price 50€ cheaper than the other operators. Quick flight. Kind crew.

Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.

Tue, 1 May
LHR
HND
14h 50m
Fri, 8 Jun
HND
LHR
21h 20m
£404
Trip: 39 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

Wed, 17 Jan
BHX
HND
22h 45m
Mon, 29 Jan
HND
BHX
17h 35m
£428
Trip: 13 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

YYZ
CDG
OK 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

CDG
BHX
Good 7.6

Good boarding procedure.

Nothing much to add for a short journey.

CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

Thu, 12 Apr
LHR
HND
17h 05m
Tue, 24 Apr
HND
LHR
20h 10m
£404
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

LAX
PEK
Mediocre 3.6

Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

Thu, 18 Jan
BHX
HND
14h 20m
Mon, 29 Jan
HND
BHX
19h 25m
£428
Trip: 12 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

CDG
PRG
Excellent 8.6

It was on time and the crew was good

The food wasnt upto the mark

CDG
CPH
Good 6.6

Crew very professional and nice food Boarding process well organized

Poor seat comfort in business class and no entertainment for a flight lasting more than 1h

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

YYZ
CDG
OK 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

Sat, 14 Apr
LHR
HND
14h 50m
Wed, 25 Apr
HND
LHR
20h 10m
£404
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

Fri, 19 Jan
BHX
HND
22h 45m
Mon, 29 Jan
HND
BHX
17h 35m
£428
Trip: 11 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
OUA
Excellent 8.6

Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure

Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)

CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

OUA
CDG
OK 5.6

Seat comfort in business class Professional and friendly crew

Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?

PTP
FDF
Good 6.5

The price 50€ cheaper than the other operators. Quick flight. Kind crew.

Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.

Fri, 20 Apr
LHR
HND
14h 50m
Wed, 9 May
HND
LHR
21h 20m
£404
Trip: 20 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

LAX
PEK
Mediocre 3.6

Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

Sat, 20 Jan
BHX
HND
25h 15m
Mon, 29 Jan
HND
BHX
24h 25m
£428
Trip: 10 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1878 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
PRG
Excellent 8.6

It was on time and the crew was good

The food wasnt upto the mark

LOS
CDG
Good 7.0

Boarding and punctuality.

Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.

CDG
LHR
Good 6.0

Flight was only 50% full. Room to spread out.

Leg room cramp. Flight arrived late as a result missed connection home.

PTP
FDF
Good 6.5

The price 50€ cheaper than the other operators. Quick flight. Kind crew.

Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price.

ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

Sat, 21 Apr
LHR
HND
14h 50m
Thu, 14 Jun
HND
LHR
21h 20m
£404
Trip: 55 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

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