Did not like . My whole itenery was changed. They canceled my flight. You even did not informed me. Very poor service. Never come back to you.
Try to get the seats right behind business class, more leg room at economy price.
Pros: "The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip."
Cons: "Over 2 hours late, and this flight has been late 6 of the last 7 days"
Pros: "Crew"
Cons: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"
Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Cons: "Boarding by rows would avoid people rushing to line up ahead of time."
Pros: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Pros: "Lots of entertainment from music to podcasts to movies and tv. Food was good!"
Cons: "The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/"
Pros: "Seats weren't too uncomfortable, and the crew was friendly."
Pros: "Customers service. The crew was awesome. They're good to me when I was sick."
Pros: "Everyone was pleasant and helpful, food was good and plentiful."
Cons: "I was not given my handicap assistance that I requested."
Pros: "Great aircraft, UK staff kindly assisted to get us family seating near each other"
Pros: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Cons: "Insufficient arm/legroom. Limited selection of interesting movies."
Pros: "Friendly crew"
Cons: "Movies selection poor and games could be better and touch screen not working properly"
Pros: "The seat was comfortable for such s long flight (~10 hrs). The selection of movies/television/music for personal use was exceptional. Being provided a lightweight blanket & small pillow a nice touch. Beverage service and a small unexpected VIP of ice cream a very nice surprise!"
Cons: "Didn't like being served dinner-type food (pasta & salad) late morning….but I shouldn't complain since it was a privilege yo be served a meal.Didn't like being told my window shade had to be closed I chose a window seat so I could look out the window and have natural light. It was daytime. As there was no one sitting next to me, I ultimately kept the shade partway open. I could tell the crew was irritated. Several hours later, a different FA came over and just shut my shade; I reopened it. What a stupid tug of war."
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Pros: "The plane was clean, leaving on time, with fewer passengers there was much room and the service was surprisingly friendly for an American Airlines flight."
Cons: "The crew had a light task with the fewer passengers on board and they made the best of it... not neglecting the passengers, but definitely looking out for themselves and that was a bit obvious by creating small cabins for them to stay in using the curtains near the door exits and encouraging people to move to empty rows to clear the back rows for them to sleep on. Not bad, but just a bit obvious."