Daily cleaning, installation of cabin HEPA filters on flights to Coeur d'Alene
You cannot fly directly to Coeur d'Alene. KAYAK recommends you fly to Spokane (GEG) (35.27 mi from Coeur d'Alene). From there you can hire a car or take a taxi.
The closest airport is Spokane (GEG) (35.27 mi). KAYAK recommends you fly to Spokane.
In the last 3 days, the lowest price for a flight to Spokane Airport was £753 for a one-way ticket from London and £340 for a return. A majority of our users searched for flights from London to Spokane Airport and the best return deal found for that route in the last 3 days was £464.
Spokane is 6 miles from the centre of Spokane.
When flying to Spokane, you'll arrive at Spokane Airport (GEG). The airport is also known as Spokane or Spokane Intl.
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Scores according to KAYAK customer reviews
Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"
Pros: "Entertainment and crew attitudes both excellent"
Cons: "On board seating. Getting far too cramped for long=haul flights"
Pros: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Cons: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."
Cons: "It was late leaving."
Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."
Pros: "Made the long flight bearable to have good food, drinks, and entertainment provided."
Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."
Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"
Pros: "The service was really excellent"
Cons: "The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable."
Pros: "Great service and comfortable ride excellent staff"
Cons: "Cannot expect better service"
Pros: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Cons: "Nothing. Had a great trip!"
Pros: "Nothing really, seems everyone is underwhelming in this market"
Cons: "Quality of food and service"
Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."
Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"
Pros: "The crew looked after us well"
Cons: "It was all good"
Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("
Pros: "The food was good. The lane was comfortable"
Cons: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Pros: "Excellent service!"
Cons: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"
Pros: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Cons: "Plane was delayed for 3 hrs. That's a bummer."
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Cons: "Seats were tight."
Cons: "Why do I have to get a new boarding pass in London"
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Pros: "Friendly crew, clean, well presented cabin."
Cons: "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."
Pros: "Great Service. Truly enjoyed Economy plus!"
Pros: "Very polite and helpful staff."
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Cons: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."
Pros: "The food was AMAZING. No, seriously. Everything we had was great."
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."
Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."
Pros: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Cons: "With seats being so tight causing an issue when getting in and out of seats."
Pros: "Entertainment selection Cabin Service associates were very good WiFi service available"
Cons: "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"
Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"
Cons: "My headphones and those of my neighbors did not work."
Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Pros: "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Cons: "Back to Air France next time!"
Pros: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Cons: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."
Pros: "Getting to Barbados from Manchester airport is convenient"
Cons: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"
Pros: "They were were very kind and helpful to all passengers"
Pros: "New Dreamliner aircraft was very comfortable with loads of leg room for a tall person like myself at 1.76m"
Cons: "My seat was directly under the aircon and it was blowing very cold all night which made it quite uncomfortable. Fortunately I had an extra blanket which I could wrap over my head."
Pros: "Delta is known to be one of the best airlines and they stand up to it in every flight."
Pros: "Seats are crowded together, nowhere to move, no storage, reclined seat is in your face for 10 hrs!"
Cons: "The plane, the seats the food"
Cons: "I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience."
Pros: "Smooth flight, friendly attendants. We had exit Sears so great legroom."
Cons: "Sears not assigned until boarding."
Pros: "Not much"
Cons: "The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid"
Pros: "Crew was lovely"
Cons: "Narrow seats, hurry up food service prior to landing"
Cons: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."
Pros: "Seriously, all was great. Usually is. Love Delta"
Pros: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Cons: "Video system on plane had too many commercials."
Cons: "Missed original connection, booked on a three hour later flight that was delayed another hour, then three hours. Finally switched to Alaska 2 hours prior to departure. Was assured our bags would be on Alaska flight. They weren't. One eventually showed up in Spokane at 2 a.m. on a Delta flight the other on a separate Alaska flight at 3 a.m."
"We paid for preferred seating for extra leg room. On 3of the 4 flights the preferred seating were regular seats with no extra leg room. It was deceitful to advertise those seats at preferred seating. I would not have wasted my money paying extra had I known what I was getting."
Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"
Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."
Pros: "Crew was friendly and very clear about masks."
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "During this trip all my flights got delayed and I was told that I could not get a hotel room and had to pay for myself."
Cons: "The website could work for starters"
Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Pros: "Issac was amazing!! Best flight attendant I’ve had in years."
Cons: "Nothing. My experience was fantastic."
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Pros: "Early departure"
Cons: "Absolutely nothing"
Pros: "Crew was helpful and food was good."
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Cons: "No video screens and wi-fi was too slow to use"
Cons: "20 minutes late"
Pros: "Boarding was quick and efficient."
Cons: "- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken."
Pros: "On time. Seat upgraded seat to Delta Comfort plus, courteous flight crew, music before take off and landing."
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "It was very good flight"
Pros: "Not applied"
Cons: "Not applied"
Pros: "The way they treated people, it’s comfortable , the movie"
Pros: "Flight was comfortable and the crew was professional and friendly."
Cons: "1 Entertainment system was not working correctly. It shut down twice during the movie. I had to re boot the system twice."
Pros: "The flight was ontime, boarding was okay. Disembarking seemed a little slow."
Cons: "Seats have gotten narrower and closer together and it was a new plane which seemed to have more slope to the wall which meant even less room in the window seat. Too warm in the plane"
Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"
Pros: "Aircraft appeared to be brand new"
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Above feedback is for the MSP to GEG flight"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "I'm very satisfied."
Cons: "No comemt"
Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"
Pros: "On Time"
Pros: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."
Pros: "Service; timeliness."
Pros: "Crew were very nice and friendly On time Delivered my bags to my hotel"
Cons: "Lost my bags on the way there Entertainment unit didn't work on 10 hour flight Food was unbelievably bad. Worst food I've ever seen on a plane."
Pros: "Staff was wonderful. Food was very good and appropriate amount."
Cons: "My seat would not recline. I even asked for assistance, which was given, but no luck. Sitting upright made sleeping difficult."
Pros: "Short hop, that did actually have food and snack service."
Cons: "VERY cramped plane and completely full. Cranky crew."
Pros: "I liked the flight attendants, the food and punctualitty"
Cons: "My headset stopped workng at mid-flight and he flight attendant had to restart the programs twice"
Pros: "Frankfurt airport was easy to navigate around. Security checkpoint was fast and organized unlike Heathrow's awful service. Flight was great! Friendly staff, good food and comfy seats."
Cons: "There isn't anything I wasn't happy with !"
Pros: "The flight was half empty, so can't complain about anything. The crew was also super nice and helpful."
Cons: "Nothing, everything went smooth."
Pros: "Super easy to book the flight,...easy check-in,...great experience"
Cons: "There was almost NO Hip Hop or RnB music to select other than the 2 or 3 songs on the "Various 00s or 90s" CDs. WHY??"
Pros: "Loved this flight, crew was amazing!"
Cons: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"
Pros: "Didn’t like anything. Mediocre all round."
Cons: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."
Pros: "Boarding was quick and good"
Pros: "The flight was quick and minimal turbulence. Crew was friendly"
Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"
Pros: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Cons: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."
Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Pros: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Cons: "On tome flight"
Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Pros: "Crew very helpful."
Cons: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."
Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Pros: "Cabin crew was very helpful and polite"
Cons: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."
Cons: "Boarding by rows would avoid people rushing to line up ahead of time."
Pros: "Flight delayed- missed my connection"
Cons: "5 hour delay"
Pros: "Staff were ok, did all they could"
Cons: "Not enough information especially for people with connecting flights"
Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."
Cons: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Pros: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Cons: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"
Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Pros: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Pros: "I like everything about Lufthansa in terms of quality and service"
Cons: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Pros: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Cons: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Cons: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Pros: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Cons: "Flight was delayed but that had nothing to with the crew and the service."
Cons: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Cons: "Not entertainment at all"
Pros: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Cons: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Cons: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."
Cons: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Cons: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Cons: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Pros: "The environment was very nice. Relaxed and roomy"
Pros: "The crew were very helpful and friendly"
Cons: "The flight was delayed"
Pros: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."
Pros: "Crew was good, boarded early and arrived a bit early."
Cons: "40 minute delay at take off on London City Airport for a 50 minute flight to Amsterdam"
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Pros: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"
Pros: "We love flying with KLM as their flight staff are such a lovely bunch :-) Always ready to support. Actually they are proactive and will check in advance for your needs. Thumbs up guys! Keep up with the professional level."
Cons: "What I didn't like was that the monitor at my seat as it was broken. So for 12 hours I had not a chance to watch a movie or anything :-("
Pros: "Crew is very polite and professional. The uniform is beautiful and pleasant and freshly pressed!"
Cons: "Economy comfort seats are very narrow and the shape of the back-support is horribly uncomfortable. The ergonomy concept is faulty in several ways: the plug for the headphone is in the inside of the armrest, the flimsy remote control is also hidden there and your thigh is covering it. The screen is horrible. Movie selection is very limited."
Pros: "Easy boarding"
Cons: "Slight delay in Departure"
Cons: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."
Cons: "Allow business passenger to use front bathroom."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "It's KLM. What else do you need to know."
Cons: "Flight got cancelled"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "Larger meals."
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Cons: "lost baggage"
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "Great service"
Pros: "Lovely staff, good food, great movies."
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Decent seat size. Sorta slept the whole flight."
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pros: "In flight food was enjoyable"
Pros: "Everything. A truly faultless experience!"
Cons: "Tiny old cramped plane."
Pros: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."
Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"
Pros: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Pros: "crew, food"
Cons: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Pros: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Cons: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."
Cons: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"
Pros: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."
Pros: "Bulkhead seat Good choice of movies"
Cons: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."
Pros: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Pros: "Good customer service, top notch on all aspects. Very attentive staff.."
Cons: "2 hours late to leave but part of wing flap needed to be repaired before flight"
Pros: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Cons: "A little too hot, and no WI-FI. Other than that, great flight."
Pros: "Great flight and nice people"
Cons: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."
Pros: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Cons: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Pros: "Staff as always is polite"
Cons: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Pros: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Pros: "Crew staff pleasant although did not particularly take the initiative to help customers."
Cons: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"
Pros: "The new 777 airplanes were exceptional as well as the splendid airline crew!"
Pros: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."
Pros: "crew were great!"
Cons: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."
Pros: "Everything good except getting bag after flight."
Cons: "Took over an hour at baggage claim."
Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"
Pros: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Cons: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."
Pros: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Cons: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"
Pros: "It's a direct flight, it runs on time, the staff on the ground and on the flight are professional, courteous, and helpful. If you are lucky enough to have an empty seat next to you, the seating is quite comfortable, with adequate foot and stretching room."
Cons: "For in-flight entertainment, the ceiling-mounted screens along the aisle are hard to see and offer no choices for viewing. The food, as usual, was poor. I ordered vegetarian meals, and on the return trip for both meals was given the same soggy pasta with tomato sauce--no protein (why not add a few chickpeas or white beans?)."
Pros: "The service was remarkable. Everyone was very attentive and friendly which is exactly what you would want for a long flight. The crew came around frequently to provide beverages and left you alone to sleep."
Cons: "The boarding process was a bit hectic. The flight was full which I completely understand. After everyone was settled in the plane it took another 25 minutes to leave the runway."
Cons: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"
Cons: "First of all, though this was booked as a Finnair flight, Finnair was never part of the process after the booking. We rec'd an email from Kayak saying we could check in 36 hrs early - not so. Even at the 24 hr mark, we were unable to check in via Finnair - had to go to British Airways. Finnair was not represented at either airport - British Airways. On the return, British Airways canceled our flight (2 hrs before takeoff), and we could not get a non-stop flight home. This meant that we had to change terminals, retrieve our bags at the layover, recheck, etc. which of course, added 3 hrs to the original length of the trip. Where's our compensation? We paid for a round trip non-stop flight."
Pros: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"
Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Cons: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."
Pros: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Pros: "Arrived on time. Smooth flight."
Cons: "Nothing really."
Pros: "The food and entertainment were good."
Cons: "This flight was operated by British Airways. The flight attendants on this flight were very rude and the plane was not as comfortable as the they Finnair plane."
Pros: "I took the bus back and forth from SF to London. Overseas I am now in contemplation of only flying British Airways from now on. The ride is comfortable, enjoyable, entertaining, adequate space, excellent service, food and drinks are the best I have had, and exceptional services and attention. This goes for both flights. I have been recommending Britsh Airways over the last several weeks to pretty much everyone I know. My family and I will be looking to British Airways for overseas flights as a priority."
Cons: "Connecting flight thru Heathrow was too close for comfort. I just reached the gate at the end of boarding. If there had been a glitch at all I would have missed the flight."
Pros: "The flight itself was very good. The food is descent and there are good selection of movies."
Cons: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."
Cons: "The headphone socket didn't work, the screen was tiny, the food was bordering on the inedible, the seating was cramped and uncomfortable, the air was dirty and unhealthy."
Pros: "Short good flight, with no issues. Friendly crew that were very professional."
Cons: "No complaints."
Pros: "Window seat. Nobody sat next to me. Good food. Free entertainment and drinks. Large plane. Plug socket. Usb socket. Free headphones and toothbrush. Enough hand luggage space for everyone's bag."
Cons: "Good was good. However I have an allergy to soy and there were soybeans in the prawn salad with no ingredients list no notification of such. I ate some too and didn't have my epi pen with me. Very scary!"
Pros: "I liked the crew and the fact that the flight was on time in both directions. We actually landed a little earlier than scheduled. The food was decent enough for airplane food and there were some recently released movies to watch."
Cons: "The seats were a bit cramped, which I guess is to be expected on a plane."
Pros: "Loading was handled well as was most everything else. The entertainment options were good and the airline food was about the usual....Bad to just unappetizing. Overall, the flight crew were friendly and helpful."
Cons: "I am gettin pretty tired that the airlines I book with are FAILING to pass on my dietary need of Gluten-free meals to the airlines handling my return flights... This has happened THREE times now and is getting pretty damn old. I originally booked with Finnair. My outbound flight from RDU to LHR was with American Airlines. My return trip--open jaw--LHR to SEA was actually flown by British Airways. BA was NOT given my transferred flight details of dietary needs and seating preferences. Not as frustrating if this only happens once; three times is definitely a pattern and a problem!"
Pros: "Flight was not full Nice clean 777-300 Better food service than in the past ... more snack service With Global Entry, I was off the plane and in a car in less than 20 minutes"
Pros: "No wifi on flight made work very limited in options. Also, tech was off so there was only one movie screen at the front of the section. No individual entertainment. Simply too rough for a long haul flight starting at 5pm, when one wants to do work and relax as it is too early for sleep."
Pros: "Had a bulkhead seat with good legroom n very happy for someone my size."
Cons: "Wanted to book a seat earlier and BACK wouldn't allow it."
Pros: "I was so bummed about having a middle seat, but it really wasn't that bad! The crew did a great job of explaining which custom forms needed to be filled out in advance. I like that they did this early in the flight so I could relax and sleep the rest of the time."
Cons: "I asked for a eye mask and socks and it was never provided, although the toothbrush kit said I could ask for it if needed. I didn't like that the TV controls were on the arm rest - the person next to me kept putting him arm on mine and my movies kept starting from the beginning over and over again! Not the fault of the airline, but small annoyance."
Pros: "After a hellish arrival to London it was nice to have a good flight coming home, but the flight was on British Airways, not Finnair, which was a surprise since I booked Finnair."
Pros: "Once I was able to check in everything was great"
Cons: "I didn't like not being able to know any information about my flight until I had to go to a person at the airport to be checked in. Felt like I had to wait until the last minute to be sure that I had a flight"
Pros: "Nothing horrible plane n to top it of lousy food and even worst service I don't know what AA is thinking running a international flight which us pretty much always full like this with their worst staff n service if it was not Convinent I would never fly this airline (American airline )"
Cons: "The whole experience was lousy cannot stress enough how bad the airplane , service n the thing they call food is on this route Rdu to London"
Cons: "This was a BA-operated flight, not Finnair. 24 hour advance online checkin and seat selection would not work for either segment of this trip. No satisfactory explanation given online, by phone or at airport nor were we able to select seats by telephone."
Cons: "I received an email offering online checkin 36 hours before the flight. I tried to use this function, however as I understand from speaking to a representative, because it was a British Airways flight on a Finnair carrier I was not able to do so. This didn't pose a real problem on the first leg of my trip, however on the return I was almost bumped from my flight (as again I was not able to checkin online). This would have caused major problems for me as I needed to be back in NY that night to pick up my dog, and the following morning had several important meetings."
Airlines flying to Coeur d'Alene have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Coeur d'Alene
Masks required on board, masks provided on flights to Coeur d'Alene
Social distancing seating
Middle seats unavailable to book on flights to Coeur d'Alene
Testing for antibodies, testing for symptoms for flights to Coeur d'Alene
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