Halal food options could have been better the first meal portion sizes were very small the second breakfast meal the fish and couscous was very dry and disappointing I enjoyed the Hong Kong t lot I enjoyed the midnight stuck a lot the Hong Kong tea we had for breakfast was very good
Pros: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Cons: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."
Pros: "The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat."
Cons: "Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight.."
Pros: "The crew was good, not much as it was a red eye, but they were friendly and helpful"
Pros: "Premium Economy did not meet our expectation compared to even US airlines."
Cons: "Crew Service was not very good."
Pros: "food was good"
Cons: "I don't like cameras spying on us. More leg room."
Pros: "Entertainment option"
Cons: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Cons: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."
Pros: "Innovative seating arrangements in business. Service was good."
Cons: "Comfort of seats and laying position are ok, a bit hard for 15 hours."
Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay
Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.
Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞
Airmalta does not include meals in their flights and neither offers entertainment.
Pros: "The crew was amazing and took measures to make the flight Covid safe"
Cons: "The food was not the best and Twistees weren't available. Also the seats felt narrow"
Pros: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Cons: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."
Cons: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."
Cons: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."
Pros: "Pleasant crew. Clean plane."
Cons: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."
Pros: "Boarding process was smooth and the flight was on time."
Cons: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."
Allow extra time if changing planes at Gatwick, UK. You have to go through customs, out of the departure area and then go back through airline check in, back through security and back to departure area. Departures is at the opposite end of the terminal area, about a quarter mile hike each direction. Poor signage also.
Pros: "Crew members were very friendly."
Cons: "It would help to train them on how pour wine without spilling."
Pros: "Flights were on time. Good food portion for longer flights. Good pilots and cabin crew."
Pros: "Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask ."
Cons: "27D has got those awful metal boxes under the seat in front ."
Pros: "Not much, except that I got to Nashville."
Cons: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"
Pros: "BA always has a wonderful crew and I really enjoy flying with them!"
Cons: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Pros: "Staff very pleasant"
Cons: "Old 747 poor video poor seats old toilets full of dust these plans need to be retired"
Pros: "We arrived safely, albeit over 1 hour late"
Cons: "Our hand baggage was taken at the gate because the flight was full. There was a large amount of unused overhead storage on the plane. The crew agreed that they had started to take bags far too early. Despite being taken at the gate our bag was one of the last off"
Pros: "The crew was excellent and the food wasn't bad."
Cons: "I'm a tall guy so I always complain about the cramped seats."
Pros: "Flight was on time. Attendants were cordial."
Cons: "No beverages offered in economy class. wish they would at least offer water."
Pros: "On time, smooth and professional"
Cons: "Nothing - the best part of this flight is that is so short :)"
Pros: "Price. Efficiency"
Cons: "I got an email that the flight was canceled then another that it was on time. This caused confusion and distress"
Pros: "Nothing"
Cons: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Pros: "WE ARE STILL NOT HOME. WAS ORIGINALLY SUPPOED TO GET HOME AT 6P LAST NIGHT BUT BECAUSE OF CANCELLATIONS WE ARE STILL STUCK IN CHICAGO’S AIRPORT AND IM NEVER BOOKING THROUGH KAYAK OR KIWI EVER AGAIN. GETTING MONEY BACK FOR THIS BEYOND SHITTY EXPERIENCE STILL WOULDNT BE ENOUGH TO MAKE THIS RIGHT."
Cons: "ACTUALLY BRING GUARANTEED A FLIGHT HOME. WE ARE STILL TRAVELING OVER 24 HRS LATER. COMPLETELY UNBELIEVABLE."
Cons: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"
Cons: "If you EasyJet ever lands or boards on time I want to know about it. #LateJet"
Pros: "Seats were comfortable. Crew neither friendly or unfriendly."
Cons: "Leave on time and give free of charge a glad of water or a juice to the passengers."
Pros: "Nothing!"
Cons: "Customer service could have let us on the flight. We were told it was delayed then arrived to learn it was back on time."
Pros: "Good crew"
Cons: "Allow 1 hand luggage and 1 personal item like most airlines. They made us combine into 1 before boarding which makes no sense because most people just separated them after boarding. London Gatwick is a horrible airport. Nothing the airline can do about that. Poor signage and no one to guide you."
Pros: "New plane, so seats were much more comfortable than the ones going out on an older Easyjet plane"
Cons: "Should not have booked through Lastminute, as could not check in online before. Caused loads of problems. EasyJet could not sit us together. Our carry-on baggage ended up being placed in the hold, which is a pain."
Cons: "Could not checkin on website for 2 days We were charged 60 Euros late checkin fee at airport."
Pros: "The only good thing was it was a direct flight."
Cons: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"
Pros: "Not much."
Cons: "The staff were rude. The flights were delayed. The staff at budapest checked our passports/boarding passes and then we were kept in a holding area on a stairwell between the desk and the plane for over 30 minutes, in a hot environment. The seats were not comfortable."
Cons: "Not to fly with Ryan air which I won’t be!"
Pros: "price"
Cons: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Pros: "The Ariel view of Malta through Gozo and the smooth landing"
Cons: "Crew consistently trying to sell you everything"
Pros: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Cons: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"
Cons: "Confusion about checking bags - extra cost for the return journey of the two big bags we’d paid for! Extra cost for our party not to be scattered about the plane (we were) altogether annoying and miserable experience. Will try to avoid Ryanair in future"
Cons: "Not good communication regarding delays-except from the pilot after we were waiting too long."
Pros: "On time departure and arrival, crew excellent. Did not try food and there is no entertainment so three stars for what I saw."
Cons: "Uncomfortable seats and not enough room to even pick up a bottle of water dropped on the floor. Cattle get more room on lorries. Aircraft was very hot on boarding and the arrival bus did not have any airconditioning and was also very hot."