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Top 3 airlines flying to Delray Beach

Scores according to KAYAK customer reviews

7.2
Iberia
Overall score based on 5,755 reviews
7.4
Boarding
7.0
Comfort
7.7
Crew
7.0
Entertainment
6.7
Food
Airline reviews

Pros: "That we at least got some water"
Cons: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Pros: "Nothing in particular"
Cons: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"

Pros: "Excellent"
Cons: "Very good"

Pros: "Absolutely on time!"
Cons: "The boarding was slow"

Cons: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Pros: "Shortness of flight"
Cons: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Cons: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"

Pros: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Cons: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Pros: "Wide bodied aircraft"
Cons: "No free drinks or snacks"

Pros: "It got me there"
Cons: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Pros: "The british flight to Madrid was overall very good"
Cons: "Also delayed"

Cons: "Lost luggage, hot plane, charged for water"

Cons: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"

Pros: "Nothing stood out."
Cons: "Late. Ineffective boarding - announcement said we would board by row, but actual boarding was by mass crowding, with no attempt by crew to improve matters. No recognition of dwindling baggage storage space meant that I had to cram my suitcase under the seat, and spend the 2.5 hour flight with my legs jammed against it."

Cons: "Delayed flight, no AC, no food service (even to purchase)"

Pros: "Missed flight as scheduled changed forward by half an hour and re-organising another flight was difficult. Had to fly from another airport in Spain and transfer was without assistance. Staff did a good job at sorting a solution. The return home on BA was excellent and very efficient."

Cons: "Cramped by ok"

Pros: "Comfortable flights & on time"
Cons: "Service, flight crew seemed to busy chatting instead of serving."

Pros: "Flights were on time"
Cons: "Business class service, there were no pre flight drinks served. There was no entertainment."

Pros: "Quick pickup of baggage."

Pros: "Great space between seats, and very nice staff"

Pros: "Flight time and efficiency was fine."
Cons: "BA doesn't give food. Must purchase... No problem!! BA doesn't accept USA or China CC or debit. I was starving! After using on earlier flight, I knew I could use Apple Pay. Old, dumb, inconsiderate, rude flight attendant wouldn't even attempt trying alternative payment. She humiliated me. I was uncomfortable, embarrassed, hungry, and furious the entire flight. Never ever again! British Airways is incompetent!"

Pros: "Seats and service"
Cons: "Nothing"

Pros: "We didn't crash."
Cons: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Pros: "We didn't crash."
Cons: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Pros: "The ease at putting my luggage in.."
Cons: "The prices of the food and drinks!! Ripped off!!"

Pros: "The fly was on time"

Pros: "Great selection of movies and the food wasn't too bad."
Cons: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."

Pros: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Cons: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."

Pros: "Seats were comfortable"
Cons: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Cons: "Such small seats, terrible food, cabin lights stayed on overnight!"

Pros: "The food was surprisingly good, and I had no issues once on either plane."
Cons: "The layover in Madrid was too short. Because the first leg was slightly delayed, I missed the flight to my final destination. They ended up giving me a ticket which departed more than 12 hours after my arrival in Madrid (!). I had to go to the horrible inconvenience of wandering through the huge airport looking for their customer support desk, waiting in line, returning an hour or two later, and eventually getting myself a standby ticket on an earlier flight. I still ended up in the airport for about 4-6 hours. They provided a coupon for a free lunch, and there was a lounge to stay in, but for a transatlantic flight, adding an extra 4-6 hours was really bad."

Pros: "747 has smaller cabins so even economy doesn't feel like cattle class."
Cons: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."

Pros: "In flight entertainment"

Cons: "The seat did not recline, a bit ridiculous for a plane that size"

Pros: "Nothing. No luggage. Trip ruined and still getting run around in day 3. Poor poor customer service or customer care. Never fly them again."

Cons: "Baggage lost."

Pros: "Staff helpful Comfortable flight"
Cons: "Easy to get lost in airport Only flight map on overhead screens"

Pros: "Fin Air was good. We phone them and the agent tried to get us seats on our portion Madrid back to Miami, but at the end we had to get them at the airport. The link sent to our email did not work. At the end we got seats together, the lady at IB check in counter was really very nice."
Cons: "Not be able to get seats in advance with IB. From Miami to Madrid, it was no problem at all. AA assigned our seats a month in advance."

Pros: "Nice plane, good entertainment"
Cons: "We never had the option to reserve seats. Not sure if this was because we booked thru kayak or if it was the airline but this was a long flight and I would have paid(although not happily) to get to sit next to my husband. As it was, we both got center seats separated on the plane. Very inconvenient and very uncomfortable."

Pros: "Again, fantastic, professional, courteous and very helpful crew. Great take off and landing by excellent pilots"
Cons: "The seats are very tight and uncomfortable."

Pros: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Cons: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Pros: "It was on time"
Cons: "No entertainment for adults"

Pros: "Everything except the food"
Cons: "Food could be better. Should try to avoid serving warm meals."

Pros: "I have an allergy to nuts and even though I called the airline nothing was noted for the flights I took each way. Although the crew was wonderful and made me aware of everything that had nuts in it. I was very happy with how concerned they were. Over all I was very happy with my flight from Madrid to Miami."

Pros: "Paid for main cabin extra and due to weather delays c"

Pros: "Good flight, on time everything went as expected."
Cons: "The TV/Entertainment system has no sound in all our row 24CDE & F. flight attendants rebooted them but it did not work. Seems like they were not surprised and this happens frequently."

Pros: "There is not much to like. People a treated like cattle. There is notuch regard for customer service."

Pros: "Crew was outstanding. Flight was early, which is nice. Nice to have food service, but better choices could have been offered."
Cons: "The plane is old and needs to be updated with WI FI and USB ports."

Pros: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Cons: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Pros: "Food"
Cons: "Uncomfortable seats, too stiff."

Pros: "Very smooth"

Pros: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights"

Pros: "Though it was a short flight, they did offer food and left mine on my table since I was sleeping. I woke up super thirsty and hungry so that was a nice surprise."
Cons: "TAP is perpetually delayed. It’s annoying."

Cons: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Pros: "The flight was direct to Lisbon"
Cons: "TAP a total disappointment. The biggest surprise of which you guys at Kayak are somewhat responsible is the ridiculous fees of $90 dollar per bag checked in. Obviously the face value of the ticket is cheaper but in practice I had to pay 360 dollars to check in my bags going and coming."

Pros: "Cabinstaff were friendly and professional"

Pros: "Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time"
Cons: "Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!"

Pros: "the flight was fine."
Cons: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"

Pros: "On time and waited for our connection from Miami without any fuss"
Cons: "Comfortable seats but very luttle legroom"

Pros: "Staff good very pleasant. Entertainment good."
Cons: "Bit late into Lisbon and luggage left behind."

Pros: "Food"
Cons: "Late flight connection"

Pros: "All flights have been on time. Seats and entertainment system are acceptable"
Cons: "Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket"

Cons: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Pros: "Modern appointed plane with places for technology and charging points"
Cons: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"

Cons: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."

Pros: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Cons: "NA"

Pros: "the food , drink and the crew"
Cons: "seats not very comfortable. plane full up"

Pros: "Nothing"
Cons: "Everything"

Pros: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Pros: "The fact that children were served first."
Cons: "N/A"

Pros: "Crew and food"
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Pros: "Crew and food Were ok."
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Pros: "Nothing so far since I'm not in Miami yet but in.. Newark."
Cons: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Pros: "Friendly air hostesses"
Cons: "Too much security check at the airport due to the U S Homeland requirements"

Pros: "Crew waa super attentive & friendly"
Cons: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Cons: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Pros: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Pros: "El personal amable."
Cons: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Pros: "No delays"
Cons: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."

Pros: "I was very impressed with the Ground crew who met me off the plane and had already arranged for me to go on a later flight with Emirates. If it had been possible to let me know when I was on the first flight that my onward travel had been arranged then it would have been perfect."
Cons: "my TAP Portugal flight from Lisbon to Heathrow was so late I missed my connection to AbuDhabi."

Cons: "Passenger attention not he best"

Pros: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."

Cons: "Delay"

Pros: "Smooth landing"
Cons: "A few bumpy moments in the air!"

Pros: "Treat like a guest 2 great meals."
Cons: "Nothing"

Pros: "Exceptional service and professionalism of crew. Food was delicious...Aircraft was clean. Left on time...landed half hour early. It was a perfect flight."
Cons: "My husbands snoring. LOL."

Pros: "Very efficient and friendly crew and boarding personnel"
Cons: "This time we got one of the older plane desperately needing some updating Old style entertainment system"

Pros: "Both meals very nice. Crew members pleasant"
Cons: "Food served a bit late"

Pros: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Pros: "The plane and food. On my way to Lisbon food was terrible and plane was dirty, and uncomfortable. Also enetertainement was from the sixties. It all changed on the way back with an A330"
Cons: "Boarding 9s kind of cahotic and ground crew are almost rude."

Pros: "The food was delicious"
Cons: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"

Cons: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."

Pros: "No frills short distance flight"

Pros: "Food was gross I couldn't even eat it. The soup came in a paste and the beef tasted expired, I saw a hair on my rice. Just awful, for the entire flight from Lisbon to Miami I didn't eat it was just disgusting. I've flown and never had such an awful experience with the food."
Cons: "Tasted bad, unsanitary. I found a hair and the food just looks like something I would give my dog."

Pros: "Good flight, boarded and left on time. Food and service were fine."
Cons: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."

Pros: "Not much"
Cons: "Very unorganized"

Pros: "So much more leg room than the first flight, was able to fully stretch out my legs when needed. Better entertainment with so many viewing options; was able to watch 4 movies."
Cons: "Turbulence was pretty bad, but I can't fault the airline for that. Food was typical plane food, but they did cancel the second meal due to turbulence. At the end of a 9 hour flight I was starving by the time we landed. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."

Pros: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."

Pros: "Air Europa honored my SkyTeam Elite Status!"

Pros: "New clean TV"
Cons: "Entertainment good on my short flight I was wathing a show and an advertisement about EA came on and lasted way too long and I could not move back to my show at wull."

Pros: "Great prices without feeling herded."
Cons: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"

Pros: "This time Air Europa make us field like nothing before. The check in at the airport, to get in, but specially the time in the fly, they need to improve. The food cold and very bad. We asked for an upgrade do to my health condition and ready to pay the different, nothing."
Cons: "In other words, never againg. Thank you Kayak for the opportunity to express my experience."

Pros: "Nothing"
Cons: "- you need to pay for everething !!!!"

Pros: "Nothing that called my attention"
Cons: "- Food was ok but you can do everything by the mobile app but not ask for special food. - entertainment took like 40 min to start working - limited number of movies"

Pros: "Pretty standard experience on this flight for what you pay."
Cons: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."

Pros: "I was not able to connect because of what happened earlier. I did get on Virgin Atlantic and got fantastic service there. Virgin Atlantic is great!"

Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."

Pros: "The entertaiment and the crew were fine."
Cons: "I did not like the food and I spent more than an our in the line of aireuropa in Madrid airport to check in the luggage. The space between sits us not enough."

Pros: "Cabin crew were very nice"
Cons: "3 hours late boarding,apparently toilet repairs were underway,[lane was at the gate. Cabin A/C in our section was very very hot,why ? Idont know"

Pros: "In miami and in Madrid The flight Was delayed . The rest was excellent . I didn't have any problems with my luggage not charges at all that's why I am not very upset with the delay problems the crew was superb !! I will flight again with AirEurope !"

Pros: "The price of the flight."
Cons: "The flight crew did not offer enough water:"

Pros: "The airplane was neat and the crew nice also, I don't have complains about that."
Cons: "Too little space between seats, always has the person behind putting their knees in my back! Also the food is not that great, and had to pay even for the earphones!"

Pros: "Entertainment variety"
Cons: "Customer service lack of skills. It seems that Air Europa staff do not want to be there doing their job. The new aircraft was extra narrow, lack of comfort. Very disorganized at time of boarding. Waited one hour for a cup of water when coughing."

Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Pros: "I arrived."
Cons: "The flight was 1 1/2 hours late. Large person in the seat in front of me and when she reclined I couldn't cross my legs. And I am only 5'2", I can't imagine a tall person coping. Not very clean aircraft (fork and wrappers from earlier flight lay at my feet). Cheap fair, but you get what you pay for. We did not receive the upgraded seats on any flight we booked. Poor customer service."

Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"

Cons: "Horrible airline, 1 hour waitinf transit passangers, 2 hours delay in arrival.Like a cattle transportation, maybe better, due to the delays speaker anouncements. Do the cattle transportation driver make anouncemrnts to the cows?. Air Europa coul save to make it because nobody listen to your clims or questions related to it. Where is the compensation?."

Pros: "new airplane"
Cons: "I checked my seats but when we returned they give us a different ones"

Pros: "The airplane was amazing brand new!"
Cons: "The crew was ok, I wanted to give her a glass of water I didn't want to drink and she refused and told me I had to wait because she was busy... Then she never came back, so I had to drink it anyways to avoid it from splashing my neighbor. Another crew member was kind enough to bring me chamomille because I wasn't feeling ok so some crew members were really nice others really dissapointing"

Pros: "Plane was new and everything worked. TVs were nice and the automatic adjustable window tint was a nice touch. Food was pretty good and movie selection was also nice."
Cons: "Cannot control the temperature as they have no adjustable air vents above you - so it got pretty hot during one portion of our flight. Also our flight took off over an hour late and the communication as to what was happening was not the best."

Pros: "Food was better than I remembered from my last trip with AirEuropa in 2010."
Cons: "Not related to the airline, but customs arriving in Miami was a horribly lengthy process. I guest that's the norm now a days."

Pros: "It esa great"
Cons: "Yes i like so much"

Cons: "Gate Agents did not indicate reason for almost 2 hour delay. It was for security purposes and nobody told us anything."

Pros: "Their new Dreamliner plate 787 is magnificent. Food and entertainment are awesome."
Cons: "We had a delay inside the plane in Madrid airport of 4 hours and they didn't serve any food or water and NO air conditioning. Waiting inside the plane was terrible. They said they had a malfunction of the brake system which is hard to believe on a brand new plane."

Cons: "Not enough legroom! Flight attendants did not seem interested"

Pros: "everything"

Cons: "My jewelry was stolen from my luggage."

Pros: "El Economy premium me parecio super bueno calidad/ precio."

Pros: "The crew was very nice and attentive"
Cons: "The coach seats are too small and restrictive. The flight almost 11 hours!!! I see that as before the trip was in a direct line on the map, not accounting for more than 8 plus hours, not the route is in a curve and much longer. So many hours in those seats is a torture!!!!"

Cons: "I didn't enjoy flying with this company!"

Cons: "We had to wait 1hr on board of the plane because there was no tractor available to push the plane back to the taxi ramp at the Barajas Airport in Madrid. Flight was late at Miami Food is the worst and hardly any. Entertainment is basic and had to pay for the headphones which should be included."

Pros: "Nothing"
Cons: "The cabin crew threw the food on the trays, and once they picked it up as fast as they could, they dissapeared and didn't show up again until just before landing, just to throw the customs form on the customers and dissapear again without providing any help. The pilot and the entertainment system used Polish instead of Spanish, in a Spanish airline flight departing from Madrid with majority of Spanish speaking passengers. The food was garbage."

Cons: "The boarding was somehow on time at the first beginning. However, after we have all boarded, they announced that 3 of the passengers decided not to flown with us. Therefore, in order to take out their luggage, we were on board waiting for about 45 minutes more. It is obvious that the flight was overbooked."

Pros: "Left late again. Baby cried in ur row (that we paid extra for), for 9 of the 9 1/2 hrs. Had to go ask for drinks . Seats too narrow. Too many people squeezed into plane."

Pros: "This was a direct flight so it was simple and as short as possible from MAD to MIA."
Cons: "Our second leg of the round-trip to Spain was almost as bad as the first. The flight was late in departing and arrived nearly 45 minutes late in MIA. The flight attendants didn't bother to answer call buttons and if you wanted anything you had to go to the galley and wait in line! The second snack was cardboard mini pizzas and the coffee was cold. My wheelchair was treated as luggage so it was not available at the gate as promised. The entertainment system was slow and unresponsive with last months videos. You can do better."

Pros: "Left 90 minutes late and you shouldn't put people in a chair that can't recline. Ten hours in the last row was agonizing."

Pros: "There was overbooking so they promoted me to business class, that was the best part! I liked that they had the latest Terminator movie available too. The plane was new and looked nice."
Cons: "My inbound flight was two hours late because the plane didn't arrived on time. This time the flight was scheduled earlier and the plane was on time. However, we departed again with more delays due to poor boarding management. The crew was correct and polite but I'd appreciate having more water available. I boarded with my own bottle of water which I emptied and still felt very thirsty since they weren't passing water around as frequently as I'd like. BA cares about that aspect much better."

Pros: "Excellent depart timing and crew member customer service."
Cons: "The LCD movie player didn't work... it makes a 9 hours flight even longer and super uncomfortable."

Cons: "Flight staff was not helpful, in 8 hrs flight there was no entertainment. No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know. Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain! Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!"

Pros: "It was fast"
Cons: "No Food, uncomfortable"

Pros: "Friendly flight attendants"
Cons: "Flight left late Food atricious"

Pros: "Nice plane B787 latest technology. Checking fast and very nice. Crew very nice and excellent attention."
Cons: "Food was lousy and entertainment (movies and Tv programs) sucks Next time I will bring my food and movies"

Pros: "This new aircraft make you feel better during the long flight and recovery after it. European food is always wonderful."
Cons: "In business class slippers were not provided, though. And movies selection was not big. Flight attendants were not always available when needed."

Pros: "The flight was good along with the food, entertainment and staff."
Cons: "Overall the flight was good but we were delayed due to a spill behind the plane. Unfortunately during the delay we were stuck inside the airplane with no air for some time until it was turned on. Also the restrooms need to be checked more often as they became very dirty mid flight and toilet paper and hand towels ran out."

Pros: "Plane, Seats Ponctuality"
Cons: "The food.. Beurk!! My seat was broken but they find me another one not bulk head unfortunately"

Pros: "I flew business class and the crew was very attentive and accommodating. I actually really enjoyed the food, it wasn't the most lavish or have much variety to choose from, but it was good, filling, and I liked what they had to offer. Comfortable chairs/beds. We were on the new Dreamliner and the windows and lighting effects were great, minimizing our jet lag. Good airline I would consider flying again if they rectify the problem with the bugs that bit me!!"
Cons: "Well, I ended up with 25 incredibly itchy bug bites on my legs from the blanket they gave me. It was painful and uncomfortable and, well, gross. I've asked for a refund, I am waiting to hear back from them. If this didn't happen, I would have said the entire flight was easy and excellent. There was very little entertainment, so if you do fly them on a long flight, come prepared with things to do."

Pros: "The service is great, nice crew, always helping the traveler. Entertainment system is very good with several movies, programs, The musci system is very poor. but they charge for headphones. The food is good."
Cons: "The layout of the plane, the rows are too close. This is a Boeing 787, beautiful plane, but you are tight in your seat, so is a long, long, long trip. Maybe is because is form LOT Airlines?"

Pros: "I liked the service, the crew make efforts to serve well to the travelers. they always smile and try to be nice. The food is not free, so the qualification. Also no entertainment system, no sound"
Cons: "the seat rows are too close. So is very difficult to rest. I suppose this is because of the price. Is a short trip so it ends fast."

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