My seat..... No row in front of it.
Crew were excellent. Friendly and professional
Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk
Choice of films. I've seen a lot of them and the rest were awful
Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example.
Hot food boring, tasteless
They didn't check if the belts was buckled up on everyone. Also, we have a 5 months old baby and never got the supporting belt for takeoff and landing, never got a baby floating device placed near us or asked if the pilot should fill in the baby's BA log book... staff also looked unfriendly to babies when we boarded, saying 'oh, this is the 3rd one' and looking at eachother in agony.
Boarding was speedy and efficient in Austin.
The plane (787-9) was very new and clean and felt like a premium experience.
Our assigned crew member was short with customers and not to the usual friendly standard of other BA flights we have taken.
The food (Veggie Lacto Ovo) was disappointing. We had no bread versus other passengers and had fruit for both desert and breakfast. A little imagination goes a long way, normally only the main is different but this experience was very underwhelming.
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