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(Return)
Airports
Origin
London
£543
only
£543
£671
only
£671
£724
only
£724
Destination
Norfolk
£543
only
£543
Tue, 31 Oct
LHR
ORF
13h 38m
Tue, 21 Nov
ORF
LHR
14h 46m
£543
Trip: 22 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
LAX
Mediocre 3.3

During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again.

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

SYD
LAX
Excellent 8.0

On time.

.

Mon, 1 Jan
LHR
ORF
14h 31m
Wed, 31 Jan
ORF
LHR
12h 19m
£623
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 31 Oct
LGW
ORF
34h 44m
Tue, 21 Nov
ORF
LGW
15h 10m
£724
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LIS
LHR
Excellent 10.0

personal movies on a long flight

Guy in front reclining his chair. Very difficult to eat your meal when this happens.

FCO
LHR
OK 5.6

It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in.

MAD
LHR
Excellent 8.0

The entertainment was surprisingly good.

The seating was tight.

LHR
DEN
Excellent 10.0

Everything was great , food was excellent and included clotted cream !!!!

Nothing

BOS
LHR
OK 5.6

Wifi Opportunity to purchase snacks More food/drink service More attention to picking up trash after services

Tue, 31 Oct
LCY
ORF
17h 28m
Tue, 21 Nov
ORF
LCY
14h 03m
£786
Trip: 22 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

MUC
AMS
OK 4.3

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

AMS
KGL
Good 7.3

The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

Fri, 22 Dec
LCY
ORF
18h 09m
Tue, 9 Jan
ORF
LCY
15h 05m
£913
Trip: 19 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16220 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
IST
OK 5.3

Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach.

IAD
MUC
Excellent 10.0

Courtesy

BUD
MUC
Excellent 10.0

Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight.

Nothng

SEA
FRA
Excellent 10.0

service, care for my 85 pound dog and his kennel while traveling halfway across the globe! Thank you! Flight was smooth, services on board excellent.

MUC
EWR
Excellent 8.6

Walk between connecting flights in Munich was very long (25 minutes) and when we got to the gate for the flight to EWR, there was a very long, and very slow-moving line with only one attendant checking boarding passes for 6 gates. We arrived at the gate and were among the last passengers to board. A last minute additional attendant that was brought on, helped to make the line move a bit faster, but this under-staffed checkpoint added unnecessary stress to our long travel day.

Fri, 8 Dec
LHR
ORF
13h 44m
Mon, 11 Dec
ORF
LHR
14h 46m
£544
Trip: 4 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

LGA
ORF
Excellent 9.6

Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating.

LOS
LHR
Excellent 10.0

From the check in to the service on board was very good. Staff were polite and respectful.

The food was small. There did not serve bread with the meal

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

Fri, 27 Oct
LHR
ORF
25h 17m
Fri, 3 Nov
ORF
LHR
16h 04m
£573
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LGA
ORF
Excellent 9.6

Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating.

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

LOS
LHR
Excellent 10.0

From the check in to the service on board was very good. Staff were polite and respectful.

The food was small. There did not serve bread with the meal

LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

LHR
SFO
Excellent 9.0

Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew

Old entertainment system Although the seats can be turned into a bed they don't fully recline

Sat, 21 Oct
LCY
ORF
17h 11m
Tue, 24 Oct
ORF
LCY
13h 24m
£1284
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 12843 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
STL
LGA
Excellent 8.6

Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer

I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!

CLT
ATL
OK 4.6

Nothing other than it was over quickly.

Seat did not recline at all.

SEA
DEN
Excellent 8.0

free texting and entertainment!

our flight was delayed half an hour.

DTW
BDL
Good 6.8

Flight attendants were super.

Delta is just another cattle car

SLC
DFW
Excellent 10.0

The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice.

Fri, 8 Dec
LCY
ORF
18h 13m
Mon, 11 Dec
ORF
LCY
21h 56m
£671
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 17 Dec
LHR
ORF
12h 36m
Mon, 1 Jan
ORF
LHR
11h 47m
£731
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
LHR
OK 5.6

Wifi Opportunity to purchase snacks More food/drink service More attention to picking up trash after services

LIS
LHR
Excellent 10.0

personal movies on a long flight

Guy in front reclining his chair. Very difficult to eat your meal when this happens.

MRS
LHR
Good 7.0

Using stairs to de-plane

TPA
LGW
Good 6.6

Plane was only a quarter full, so plenty of room to stretch out!

One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.

FCO
LHR
OK 5.6

It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in.

Fri, 17 Nov
LHR
ORF
32h 57m
Sun, 26 Nov
ORF
LHR
31h 43m
£630
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

LHR
LAX
Excellent 10.0

Virgin atlantic is the best airline with Dreamliner

Nothing

LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

SYD
LAX
Excellent 8.0

On time.

.

APW
SYD
Good 7.3

Helpful flight attendants

Delay at the airport due to system down where agents had to check in everyone manually

Mon, 18 Dec
LHR
ORF
12h 36m
Mon, 1 Jan
ORF
LHR
11h 47m
£731
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
LHR
OK 5.6

Wifi Opportunity to purchase snacks More food/drink service More attention to picking up trash after services

TPA
LGW
Good 6.6

Plane was only a quarter full, so plenty of room to stretch out!

One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.

MRS
LHR
Good 7.0

Using stairs to de-plane

YVR
LHR
Good 6.3

The crew was friendly and professional

My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset.

LHR
BOS
Good 7.6

Opportunity to purchase snacks and have wifi available.

Mon, 26 Mar
LCY
ORF
26h 15m
Mon, 9 Apr
ORF
LCY
18h 25m
£816
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

AMS
KGL
Good 7.3

The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

Fri, 15 Dec
LHR
ORF
13h 44m
Sun, 7 Jan
ORF
LHR
31h 55m
£636
Trip: 24 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

LGA
ORF
Excellent 9.6

Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating.

SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

Sat, 16 Dec
LHR
ORF
19h 34m
Sun, 31 Dec
ORF
LHR
11h 45m
£844
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

Sat, 7 Apr
LHR
ORF
14h 05m
Sat, 21 Apr
ORF
LHR
13h 36m
£778
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
FCO
LHR
Excellent 10.0

Everything. Thank you and keep up the great work

My seat was broken.

TPA
LGW
Good 6.6

Plane was only a quarter full, so plenty of room to stretch out!

One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.

YVR
LHR
Good 6.3

The crew was friendly and professional

My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset.

LIS
LHR
Excellent 10.0

personal movies on a long flight

Guy in front reclining his chair. Very difficult to eat your meal when this happens.

BOS
LHR
OK 5.6

Wifi Opportunity to purchase snacks More food/drink service More attention to picking up trash after services

Mon, 30 Oct
LHR
ORF
24h 25m
Mon, 6 Nov
ORF
LHR
14h 46m
£646
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LGA
ORF
Excellent 9.6

Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating.

SYD
LAX
Excellent 8.0

On time.

.

SFO
LHR
Excellent 8.3

Good entertainment, food and in-flight crew

Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral.

LHR
LAX
Mediocre 3.3

During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again.

LHR
SFO
Excellent 10.0

Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight.

Sun, 17 Dec
LGW
ORF
27h 11m
Sun, 31 Dec
ORF
LGW
15h 10m
£929
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 31 Oct
LHR
ORF
14h 38m
Sun, 5 Nov
ORF
LHR
31h 43m
£646
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 884 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
SFO
Mediocre 2.0

I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!

Refund of the whole flight.

LHR
LOS
Excellent 10.0

I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious.

The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!

APW
SYD
Good 7.3

Helpful flight attendants

Delay at the airport due to system down where agents had to check in everyone manually

SFO
LHR
OK 5.3

Crew

A plane from 1960? No entertainment center!

SYD
LAX
Excellent 8.0

On time.

.

Sun, 25 Mar
LGW
ORF
24h 50m
Mon, 9 Apr
ORF
LGW
16h 31m
£795
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LAX
LHR
Excellent 10.0

The fare was super competitive and the service was top notch.

Flew on the A380 and it was an absolute joy. The bird totally lived up to expectations and more. It was a pleasurable ordeal from booking to boarding to arrival. Best bang for a yet in long while.

FCO
LHR
Excellent 10.0

Everything. Thank you and keep up the great work

My seat was broken.

LHR
DEN
Excellent 10.0

Everything was great , food was excellent and included clotted cream !!!!

Nothing

TPA
LGW
Good 6.6

Plane was only a quarter full, so plenty of room to stretch out!

One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.

FCO
LHR
OK 5.6

It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in.

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