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Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: It was a great flight!

Cons: nothing, pretty much perfect!

Pros: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.

Cons: The seat was a little lumpy. More leg room would always be appreciated.

Pros: Being on time

Cons: Nothing you guys did great thank you so much.

Pros: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Cons: Cheaper baggage rates

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Crew are always top notch, free drinks are readily available and entertainment system is great.

Cons: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.

Pros: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.

Cons: Nothing. Had a great trip!

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Muslim food

Pros: Comfort

Cons: Internet

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Cons: Top carrier

Pros: Everyone was perfect..!!

Cons: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Pros: Being on time with everything.

Cons: Nothing

Pros: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Cons: Load the plane from back to front. It makes sense as people leave the plane from front to back

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Cons: All of the less than good, obvious!

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Cons: Klm is the best, even on a 40min they served small breakfast.

Pros: Yes

Cons: Nothing. Flight was amazing

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Cons: Everything was great!

Pros: Delayed

Cons: People wiping down their seats during the flight .... how silly

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Pros: My flight was canceled a week before take-off, due to COVID19

Pros: Great crew.

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: It flew

Cons: Nothing

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Pros: Literally nothing.

Cons: It could have happened.

Cons: A refund. I tried to cancel but.they would not let me.

Pros: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Cons: I booked a business class, round trip ticket, only to find out that one of the legs was not.

Cons: Check in slow.

Cons: They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.

Pros: Very friendly crew

Cons: Flight got delayed. Would be nice if the crew would come around w water occasionally

Cons: The pilot take off, navigation in the air, and landing were horrible .

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: new plane good flight

Cons: seat space

Cons: People wiping down their seats during the flight .... how silly