London hotels in Lambeth

Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...

Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc

Cons: nothing it was all perfect, not dorchester but perfect

Cons: There was no business center to print your own boarding passes or tickets to attractions.

Cons: Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.

Cons: Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.

Cons: Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)

Cons: That the coffee maker in our room didn't work.

Cons: Music at the bar finished to early

Cons: Nothing. It was amazing.

Cons: The spa is closed on weekends.

Cons: Breakfast, odor of the room.

Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Cons: As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.

Cons: The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight

Cons: bar was a bit loud at night due to music. prices are, well, London i.e. a bit high.

Cons: We really loved the breakfast.

Cons: It was again, fine. Nothing terrible either.

Cons: A bit expensive

Cons: Didn't feel mattress to be very comfy.

Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.

Cons: Nothing.

Cons: cleansing is very poor

Cons: dirty hallways, staff forgetting out tea or coffee each morning at breakfast

Cons: Due to front renovation no proper sign boards kept. Found it difficult to reach on the first day.

Cons: Room was slightly dirty. Front desk staff could be more pleasant. Professionalism: overheard 2 staff disagreeing about something in plain sight.

Cons: There was a missing piece of equipment that wasn’t in my room when I checked in, and because I didn’t report it as not being there, the hotel made the assumption that I took it, or one of my friends who stopped by stole it, I explained that when I checked it, it wasn’t there, as I unplugged the base to use the adapter for my phone and remember thinking it was odd, but didn’t use the item so didn’t report it. I was told house keeping verified it was there when they cleaned the room, but let’s be honest, House keeping is not going to admit to the mistake of not reporting it, as that is there job, secondly these room doors are always propped wide open when they are being cleaned and I have noticed that the staff are often not in the room, the hotel has a lot of security doors, and not set up traditionally, so they are often out of view of the rooms when getting supplies etc, the hotel informed me to help them retrieve the item or the police would be called and the gps would tell them where the item was, I invited them to please contact the police to track the item down, as I was 100% sure neither I or my friends had anything todo with the missing item. Anyhow. The hotel has accused me or my friends of stealing, and considering the number of times I have been in this hotel, and how useless the item is for anyone with a data plan, I am disappointed to say I won’t be returning as that is not how to treat customers when you don’t have any proof.