London hotels near Buckingham Palace
Search hundreds of travel sites at once for hotels near Buckingham Palace in London
Compare vs KAYAK
Best London hotels near Buckingham Palace
Located on The Strand in the heart of the West End theatre district, The Savoy offers spectacular views of the River Thames. This landmark hotel opened in 1889 and is still considered to be the place to stay in London. The hotels 267 rooms and suites, with Art Deco and Edwardian touches throughout, are elegantly appointed yet offer an extensive array of modern amenities.
Overall 9.3 Excellent
Based on 10,298 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: The Savoy is an incredible Hotel! It's close to everything and even has a theatre attached to it. The American Bar was truly amazing and the drinks were inventive and delicious! It was a great experience and we would definitely stay here again! Everyone was so friendly and helpful.
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: The whole experience was fantastic. Could not fault anything.
Excellent
10.0
Pros: Wonderful staff, beautiful swimming pool and a delicious breakfast. Thank you.
Excellent
10.0
Pros: The whole experience at the Savoy was amazing. We definitely need to go again. Nothing was too much trouble.
Excellent
9.0
Pros: The attentive staff. Super service. Nothing to much trouble
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Excellent
10.0
Pros: Lovely staff, beautiful hotel and delicious breakfast
Excellent
9.0
Pros: Breakfast is excellent and breakfast service outstanding.
Okay
5.0
Details
Reviews
Overall 9.3 Excellent
Based on 10,298 reviews
Location
9.6
Vibe
9.3
Service
9.2
Bar
9.0
Wellness
8.5
Food
8.3
Room
8.1
WiFi
8.1
Pool
7.9
Amenities
7.9
Breakfast
7.6
Comfort
7.1
Location
9.7
Vibe
9.4
Service
9.2
Bar
8.8
Wellness
8.4
Room
8.1
Pool
7.9
Amenities
7.7
Breakfast
7.2
Location
9.5
Service
9.3
Bar
9.2
Vibe
9.0
Wellness
8.5
Pool
8.1
Breakfast
7.8
Room
7.7
Value
5.3
Location
9.5
Vibe
9.1
Service
9.1
Bar
8.9
Wellness
8.8
Room
7.9
Amenities
7.7
Breakfast
7.4
Location
9.4
Service
9.2
Vibe
9.1
Room
8.3
Food
8.2
Breakfast
7.8
Amenities
7.8
Comfort
7.5
10.0 Excellent
Pros: The Savoy is an incredible Hotel! It's close to everything and even has a theatre attached to it. The American Bar was truly amazing and the drinks were inventive and delicious! It was a great experience and we would definitely stay here again! Everyone was so friendly and helpful.
Cons:
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: The whole experience was fantastic. Could not fault anything.
Cons: Nothing
10.0 Excellent
Pros: Wonderful staff, beautiful swimming pool and a delicious breakfast. Thank you.
Cons:
10.0 Excellent
Pros: The whole experience at the Savoy was amazing. We definitely need to go again. Nothing was too much trouble.
Cons:
9.0 Excellent
Pros: The attentive staff. Super service. Nothing to much trouble
Cons:
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
10.0 Excellent
Pros: Lovely staff, beautiful hotel and delicious breakfast
Cons:
9.0 Excellent
Pros: Breakfast is excellent and breakfast service outstanding.
Cons: The bathroom is very slippery and the bathtub is outright dangerous.
5.0 Okay
Pros:
Cons: My daughters birthday...told and asked staff to do something special even a slice of cake or 1 balloon would have sufficed....like many other hotels in London's would have done so...we had NOTHING I will not be COMING there again....DIDNT MAKE IT SPECIAL OCCASION ALTHOUGH I TOLD STAFF TOO POOR
Located on The Strand in the heart of the West End theatre district, The Savoy offers spectacular views of the River Thames. This landmark hotel opened in 1889 and is still considered to be the place to stay in London. The hotels 267 rooms and suites, with Art Deco and Edwardian touches throughout, are elegantly appointed yet offer an extensive array of modern amenities.
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 3,954 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: very good
Excellent
10.0
Pros: So much to list truly the best Hotel we have ever been lucky to stay at
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
9.0
Pros: Breakfast and location were xcellent
Good
6.5
Pros: Location and service was good
Excellent
10.0
Pros: Everything
Excellent
9.2
Pros: Perfect location and service
Excellent
9.7
Pros: Everything
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Details
Reviews
Overall 9.2 Excellent
Based on 3,954 reviews
Location
9.7
Vibe
8.9
Service
8.8
Food
8.6
Amenities
7.9
Bar
7.4
Breakfast
7.3
Room
6.9
Value
5.2
Wellness
0.0
Location
9.4
Food
8.8
Service
8.7
Vibe
8.6
Amenities
8.0
Comfort
7.7
Breakfast
7.5
Room
6.8
Location
9.8
Service
9.0
Vibe
8.6
Food
8.6
Amenities
7.4
Breakfast
7.2
Room
6.9
Location
9.8
Service
8.5
Amenities
8.2
Vibe
8.1
Breakfast
7.8
Room
6.1
Service
7.9
10.0 Excellent
Pros: very good
Cons:
10.0 Excellent
Pros: So much to list truly the best Hotel we have ever been lucky to stay at
Cons: Silly question everything was perfect
10.0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
9.0 Excellent
Pros: Breakfast and location were xcellent
Cons: The afternoon tea was disappointing. The selection of cakes were not as shown on line, and having had tea at Fortnum and Mason we were able to be constructive with our criticism. However, the Dinner and Cabaret were excellent and well worth the money.
6.5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
10.0 Excellent
Pros: Everything
Cons: Best hotel in london
9.2 Excellent
Pros: Perfect location and service
Cons: Bed was very uncomfortable, the mattress is long due to be replaced
9.7 Excellent
Pros: Everything
Cons: Being in a smoking floor
4.0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 3,016 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Excellent
10.0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
9.0
Pros: Wonderful location. Stylish and luxurious hotel. A real treat.
Okay
4.2
Pros: The concierge was helpful
Excellent
10.0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8.0
Pros: Location and breakfast
Excellent
9.0
Pros: The location is amazing, there is so much nearby. We had drinks in the room and also breakfast and the breakfast was awesome. Loved the full English with sausage and beans. The sausage could have been of higher quality but the rest was great. The pastries were lovely. Would have been great to have a door to the bathroom. The stand out star rating goes to the staff - always friendly and helpful in what must be a stressful job. The place is quirky too, with the large chess pieces and giant plant pots etc.
Excellent
9.0
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 3,016 reviews
WiFi
10.0
Location
9.8
Service
9.1
Wellness
9.0
Vibe
8.9
Room
8.2
Comfort
7.1
Breakfast
7.1
Value
4.5
Location
9.5
Service
9.2
Vibe
8.6
Room
8.4
Breakfast
6.5
Value
4.3
Location
9.9
Service
9.1
Room
8.0
Breakfast
7.1
Value
4.7
Location
9.9
Service
9.2
Vibe
8.7
Amenities
7.8
Room
7.7
Breakfast
6.6
Location
9.9
Service
9.0
Vibe
8.1
Room
7.8
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10.0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
9.0 Excellent
Pros: Wonderful location. Stylish and luxurious hotel. A real treat.
Cons:
4.2 Okay
Pros: The concierge was helpful
Cons: The check staff were arrogant and unfriendly. We were told that if we used ANYTHING in the room, it would be charged to my credit card ... so that made for an uncomfortable stay. The fire alarm went off at 6am on a Saturday morning, rang for over 20 minutes but no apology and no compensation.
10.0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9.0 Excellent
Pros: The location is amazing, there is so much nearby. We had drinks in the room and also breakfast and the breakfast was awesome. Loved the full English with sausage and beans. The sausage could have been of higher quality but the rest was great. The pastries were lovely. Would have been great to have a door to the bathroom. The stand out star rating goes to the staff - always friendly and helpful in what must be a stressful job. The place is quirky too, with the large chess pieces and giant plant pots etc.
Cons: Would have been good to have a door on the bathroom, which was quite open plan. Maybe a sliding door ? Sausages in the English breakfast were a bit average versus the rest of the amazing breakfast. Rye sourdough bread would have been a nice option for breakfast.
9.0 Excellent
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Cons: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,812 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.4
Pros: Location
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
10.0
Pros: Everything especially staff were very friendly
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Excellent
9.6
Pros: All good. Free champs and fudge was nice.
Excellent
10.0
Pros: What can we say apart from wow? We just wish we could’ve stayed longer! The staff, the way they cared for us and my 6mo old baby. The location. All amazing!!! Couldn’t fault them at all and we chose from a very long list of hotels close to all attractions... so glad we chose this one. They valet parked our car and cared from us from the beginning to the end!
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Excellent
10.0
Pros: The location was amazing! Walking distance or a short Uber ride from everything! Great pubs and restaurants all around the area of the hotel. The staff went above and beyond, always willing to help with anything to make our staff perfect. I can’t say anything bad about the hotel. I would recommend it to anyone.
Excellent
9.6
Pros: Great location and very friendly staff.
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,812 reviews
Location
9.6
WiFi
9.0
Service
8.7
Cleanliness
8.4
Food
8.2
Amenities
7.9
Room
7.9
Breakfast
7.9
Comfort
7.5
Wellness
2.9
Location
9.3
Service
8.8
Room
8.1
Breakfast
8.0
Comfort
7.8
Location
9.7
Service
8.8
Cleanliness
8.6
Room
7.7
Comfort
7.6
Breakfast
7.3
Value
5.2
Service
8.6
Comfort
7.1
Room
6.6
Location
9.7
Service
8.4
Comfort
7.9
Room
7.7
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
10.0 Excellent
Pros: Everything especially staff were very friendly
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
9.6 Excellent
Pros: All good. Free champs and fudge was nice.
Cons: The bar blue boar didn’t bring my coffee! Had to re order.
10.0 Excellent
Pros: What can we say apart from wow? We just wish we could’ve stayed longer! The staff, the way they cared for us and my 6mo old baby. The location. All amazing!!! Couldn’t fault them at all and we chose from a very long list of hotels close to all attractions... so glad we chose this one. They valet parked our car and cared from us from the beginning to the end!
Cons: Carry-cots definitely need an extra mattress but not hotels fault, as non hygienic otherwise. Bring your own extra mattress for little cot for comfort for your little one
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Cons: No
10.0 Excellent
Pros: The location was amazing! Walking distance or a short Uber ride from everything! Great pubs and restaurants all around the area of the hotel. The staff went above and beyond, always willing to help with anything to make our staff perfect. I can’t say anything bad about the hotel. I would recommend it to anyone.
Cons: Nothing bad to say
9.6 Excellent
Pros: Great location and very friendly staff.
Cons: Nothing.
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
-762549.jpg?width=66&height=66&crop=true)
Overall 8.8 Excellent
Based on 15,678 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.0
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Excellent
9.0
Pros: Very big comfortable beds. Very big rooms. Facilitates of the hotel are excellent.
Excellent
10.0
Pros: The staff was so attentive. The room was spacious.
Mediocre
2.0
Pros: Location is great
Excellent
9.0
Pros: Excellent breakfast with great service and in a lovely hospitable setting.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
9.0
Pros: The spa and breakfast were very good. The staff is very attentive and helpful.
Excellent
10.0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Details
Reviews
Overall 8.8 Excellent
Based on 15,678 reviews
Location
9.7
Service
9.0
Wellness
7.7
Breakfast
7.5
Room
6.8
WiFi
5.8
Location
9.4
Service
9.2
Wellness
8.6
Breakfast
8.0
Room
7.0
WiFi
4.4
Location
9.7
Service
9.1
Breakfast
7.9
Wellness
7.7
Room
7.4
WiFi
4.0
Location
9.7
Service
9.4
Breakfast
7.2
Room
6.9
Location
9.8
Service
9.3
Amenities
7.1
Breakfast
7.0
Room
6.6
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.0 Excellent
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Cons: The hallways seemed a little dirty. Plus the room decor was tired.
9.0 Excellent
Pros: Very big comfortable beds. Very big rooms. Facilitates of the hotel are excellent.
Cons: Bedrooms are a little old fashioned and could do with updating.
10.0 Excellent
Pros: The staff was so attentive. The room was spacious.
Cons: No complaints
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
9.0 Excellent
Pros: Excellent breakfast with great service and in a lovely hospitable setting.
Cons: Liked everything about the place. It provides a very special atmosphere with a blend of luxury, comfort and a sense of homeliness.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
9.0 Excellent
Pros: The spa and breakfast were very good. The staff is very attentive and helpful.
Cons:
10.0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,496 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: Location
Excellent
9.6
Pros: Location
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
10.0
Pros: The location is superb, adjacent to the Thames and within easy walking distance of London sights and the Underground. Room with a river view was exceptional. The hotel and it's surrounding area is steeped in history and made for a fascinating visit. All staff were approachable, friendly and very helpful. I accidentally left a personal item in the room prior to leaving but a phone call when arriving home ensured the item was posted on to me. Excellent service that topped off our visit perfectly.
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Okay
4.0
Pros: The bed
Good
7.0
Pros: Nice personnel, nice location
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,496 reviews
Location
9.8
Service
8.4
Vibe
7.6
Breakfast
7.5
Amenities
7.1
Room
6.9
WiFi
3.7
Location
9.9
Service
8.3
Breakfast
7.4
Room
6.3
WiFi
1.6
Location
9.8
Service
8.2
Breakfast
7.4
Room
7.1
Location
9.9
Service
8.5
Breakfast
7.6
Room
6.5
Location
9.6
Service
8.4
Breakfast
7.6
Room
6.0
9.2 Excellent
Pros: Location
Cons: N/a
9.6 Excellent
Pros: Location
Cons: Heating wasn’t all that great, but view from room made up for it
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
10.0 Excellent
Pros: The location is superb, adjacent to the Thames and within easy walking distance of London sights and the Underground. Room with a river view was exceptional. The hotel and it's surrounding area is steeped in history and made for a fascinating visit. All staff were approachable, friendly and very helpful. I accidentally left a personal item in the room prior to leaving but a phone call when arriving home ensured the item was posted on to me. Excellent service that topped off our visit perfectly.
Cons: Nothing to add here
10.0 Excellent
Pros: Everything
Cons: Nothing
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
4.0 Okay
Pros: The bed
Cons: Gym is terrible, no ifs and buts
7.0 Good
Pros: Nice personnel, nice location
Cons: TV was rather slow, could hardly play Youtube videos.
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.6 Excellent
Based on 21,653 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location is central to everything
Excellent
10.0
Pros: Great location
Excellent
9.0
Pros: Location close to the Southbank and Westminster, convenient for transport links through Waterloo station. Good standard of accommodation. The lobby and Bar area is impressive. Good swimming pool and spa facilities Housekeeping were very responsive and prompt to requests e.g. to obtain bath robes; and made a courtesy call later to check everything had been dealt with. The front desk dealt with a problem with our key cards very quickly and professionally.
Excellent
10.0
Pros: everything was perfect, I will definitely come back
Excellent
9.0
Pros: Bed extra comfy very modern room
Excellent
9.2
Pros: It was a very nice hotel .excellent location, amazing view of Big ben and London eye along with Thames river.
Mediocre
2.0
Excellent
8.3
Pros: Location is perfect to visit London, next to Waterloo station and a few steps away from Westminster place and many other attractions.
Excellent
9.0
Pros: Location, free breakfast
Okay
4.0
Good
7.7
Pros: Breakfast not good
Excellent
8.0
Pros: convenient position
Details
Reviews
Overall 8.6 Excellent
Based on 21,653 reviews
Location
9.7
WiFi
7.6
Comfort
7.5
Service
7.5
Room
7.3
Pool
6.8
Breakfast
5.9
Value
5.1
Location
9.6
Service
7.3
Room
7.0
Pool
6.8
WiFi
6.6
Breakfast
5.3
Value
4.7
Location
9.6
Vibe
8.9
Comfort
8.0
Service
7.4
Room
7.3
Pool
6.9
WiFi
6.1
Breakfast
5.9
Value
5.1
Location
9.6
Wellness
7.7
Breakfast
6.9
Pool
6.8
Room
6.5
Service
6.3
WiFi
5.7
Value
5.1
Location
9.7
Pool
7.1
Room
6.4
Service
5.9
Breakfast
5.3
Value
4.9
10.0 Excellent
Pros: Location is central to everything
Cons:
10.0 Excellent
Pros: Great location
Cons:
9.0 Excellent
Pros: Location close to the Southbank and Westminster, convenient for transport links through Waterloo station. Good standard of accommodation. The lobby and Bar area is impressive. Good swimming pool and spa facilities Housekeeping were very responsive and prompt to requests e.g. to obtain bath robes; and made a courtesy call later to check everything had been dealt with. The front desk dealt with a problem with our key cards very quickly and professionally.
Cons: There was a 10 minutes queue at check-in (2pm) on day of arrival. Not a huge problem but there were reception desks not staffed at the time. We had an electrical problem with some of the lights in our room flashing on/off repeatedly. It was dealt with promptly by the support team, but it was obvious from the response that this is a regular occurence in this hotel, it must be a design flaw. Again, not a huge problem, but just a bit irritating to need to call for an engineer when you are looking forward to a quiet evening in your room.
10.0 Excellent
Pros: everything was perfect, I will definitely come back
Cons: Nothing
9.0 Excellent
Pros: Bed extra comfy very modern room
Cons: No robes
9.2 Excellent
Pros: It was a very nice hotel .excellent location, amazing view of Big ben and London eye along with Thames river.
Cons: All of the Break fast was not included.Although we had booked the room with breakfast but we had to pay extra for pancakes, omlet and... But in most of othre properties theses are included .
2.0 Mediocre
Pros:
Cons: Having to move room because of mould in bathroom
8.3 Excellent
Pros: Location is perfect to visit London, next to Waterloo station and a few steps away from Westminster place and many other attractions.
Cons: A bit dark especially the standard rooms with internal view.
9.0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8.0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,038 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4.5
Pros: The location.
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Excellent
9.0
Pros: Very nice Design inside the room and the whole hotel,i loved the lights and colors, the breakfast was absolutely excellent! Kind helpful staff! Very clean!!!
Excellent
10.0
Pros: Was a brilliant hotel, room was lovely, location was perfect for a family trip to London to see the sights, breakfast was brilliant and especially liked the separate family breakfast area, only downside for me was the cost of the onsite parking, £50 a day is very steep, there was parking on the national gallery which is 5 minutes down the road and that was £18 for 3 days so had to utilise that as was not prepared to pay £150 for parking, apart from that though was a lovely stay in a gorgeous hotel.
Excellent
10.0
Pros: High level of service Variety of facilities Friendly Staff
Excellent
8.0
Pros: The bedroom was lovely and comfortable
Excellent
10.0
Pros: Friendly Staff and Good communication with the staff, Location literally opposite of Lambeth North tube station and 5' walk from Waterloo station, Availability of facilities and services ranging from restaurant times up to the spa on the lower ground, Spacious rooms and marvellous housekeeping services.
Details
Reviews
Overall 8.6 Excellent
Based on 12,038 reviews
Location
9.5
Vibe
9.4
WiFi
8.9
Service
7.8
Wellness
7.2
Pool
7.2
Breakfast
7.1
Room
7.1
Vibe
9.6
Location
9.5
Service
8.1
Amenities
7.9
WiFi
7.9
Breakfast
7.4
Pool
6.8
Room
6.8
Location
9.6
Vibe
9.5
Bar
8.9
Amenities
7.9
Service
7.9
Breakfast
7.0
Pool
6.8
Room
6.8
Location
9.4
Bar
8.9
Pool
7.2
Service
7.1
Wellness
6.9
Breakfast
6.8
Room
6.7
Location
9.6
Vibe
9.2
Service
7.6
Breakfast
7.5
Room
7.5
Wellness
7.2
9.1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
9.0 Excellent
Pros: Very nice Design inside the room and the whole hotel,i loved the lights and colors, the breakfast was absolutely excellent! Kind helpful staff! Very clean!!!
Cons: The birthday treat for a 10 years old shouldn't be a coffe macaroons and coffe taste chocolate! A simple cupcake better idea!
10.0 Excellent
Pros: Was a brilliant hotel, room was lovely, location was perfect for a family trip to London to see the sights, breakfast was brilliant and especially liked the separate family breakfast area, only downside for me was the cost of the onsite parking, £50 a day is very steep, there was parking on the national gallery which is 5 minutes down the road and that was £18 for 3 days so had to utilise that as was not prepared to pay £150 for parking, apart from that though was a lovely stay in a gorgeous hotel.
Cons: As per above,parking was the only issue.
10.0 Excellent
Pros: High level of service Variety of facilities Friendly Staff
Cons: Size of the pool.
8.0 Excellent
Pros: The bedroom was lovely and comfortable
Cons: Breakfast was very poor, no room, dirty tables, poor choice of food, empty food container, ran out of coffee... altogether extremely poor
10.0 Excellent
Pros: Friendly Staff and Good communication with the staff, Location literally opposite of Lambeth North tube station and 5' walk from Waterloo station, Availability of facilities and services ranging from restaurant times up to the spa on the lower ground, Spacious rooms and marvellous housekeeping services.
Cons: Size of indoor pool is somewhat limited.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 8,001 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10.0
Pros: Location and room
Excellent
9.2
Pros: Staff were brilliant
Excellent
8.0
Pros: Excellent location minutes from Lambeth Bridge, very friendly and welcoming staff plus the overall Novotel 'ambience' which makes Novotel my hotel of choice.
Okay
5.0
Pros: Comfy beds
Okay
5.8
Pros: Nice bar
Excellent
10.0
Pros: Very clean and the room seemed new
Good
7.0
Pros: Location, very central, only few minutes away from Westminster. Very frendly staff. Nice the overall concept of the room even though we didn' t like the bathroom, not real privacy in there.
Excellent
8.0
Pros: Lovely comfy beds. Right in the centre of London. Parking underneath hotel.
Good
7.0
Pros: The breakfast buffet
Good
6.3
Pros: The staff were very friendly and helpful, the location was good with a on site car park.
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 8,001 reviews
Location
9.3
Vibe
9.2
Service
9.1
WiFi
8.2
Room
7.9
Breakfast
7.9
Comfort
7.1
Vibe
9.3
Location
9.3
Service
9.0
Breakfast
8.2
Room
7.9
WiFi
7.6
Location
9.5
Vibe
9.1
Service
8.9
Room
7.7
Breakfast
6.7
Service
9.2
Vibe
9.0
Location
9.0
Breakfast
8.2
Room
7.8
Cleanliness
7.4
Location
9.4
Service
9.3
Breakfast
7.8
Cleanliness
7.5
Room
7.4
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10.0 Excellent
Pros: Location and room
Cons: N/a
9.2 Excellent
Pros: Staff were brilliant
Cons: See through shower screen
8.0 Excellent
Pros: Excellent location minutes from Lambeth Bridge, very friendly and welcoming staff plus the overall Novotel 'ambience' which makes Novotel my hotel of choice.
Cons: Paying £10 for my 250cl glass of Sauvignon Blanc was a bit of a shocker!
5.0 Okay
Pros: Comfy beds
Cons: Bathroom smelt funny Shower cold Noisy
5.8 Okay
Pros: Nice bar
Cons: Air con didn't work. Staff very confused at check in and charged us twice.
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
7.0 Good
Pros: Location, very central, only few minutes away from Westminster. Very frendly staff. Nice the overall concept of the room even though we didn' t like the bathroom, not real privacy in there.
Cons: Bad smell coming out from the shower. I had to wake up in the middle of the night every night to open the water and contain the smell.
8.0 Excellent
Pros: Lovely comfy beds. Right in the centre of London. Parking underneath hotel.
Cons: Bad smell in room where room/shower hadn’t need used it a while possibly.
7.0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
6.3 Good
Pros: The staff were very friendly and helpful, the location was good with a on site car park.
Cons: Our first room kept filling with a strong unpleasant smell, our seconded room wasn’t cleaned by housekeeping and the room service meal of tikka masala came without the rice. So it made our stay disappointing.
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8.6 Excellent
Based on 3,982 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: The Hotel was convenient to the Tube and a lot of very nice restaurants and shops. Their free wifi was very fast!
Okay
5.4
Excellent
10.0
Pros: The rooms were huge by London standards and extremely comfortable. Every member of staff I encountered was lovely and extremely helpful.
Good
7.0
Pros: The bed was very comfortable. I also like the sweets in the reception area.
Mediocre
3.4
Pros: The location
Good
7.7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
10.0
Pros: the staying in mayfair was outstanding for sure my favorite hotel in london and I'm already looking forward to come back again wanted to say special thanks for Laust that help us to sort room for 2 more nights last min due to the strom Ciara. he was kindly and very helpful at that stressed time
Excellent
8.5
Pros: Location, deluxe room quite good in size
Excellent
10.0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10.0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8.2
Pros: The location was fantastic.
Excellent
9.0
Pros: very nice business hotel. Room was nice.
Details
Reviews
Overall 8.6 Excellent
Based on 3,982 reviews
Location
9.8
WiFi
9.5
Service
8.2
Food
7.9
Breakfast
7.8
Room
6.2
Value
5.0
Location
9.4
Service
8.8
Breakfast
8.2
Room
6.0
Wellness
5.1
Value
5.1
Location
9.8
Breakfast
7.9
Service
7.6
Room
4.3
Location
9.8
Service
7.9
Room
5.2
Vibe
5.2
Location
9.9
Service
7.9
Breakfast
7.7
Comfort
5.9
Room
5.2
9.6 Excellent
Pros: The Hotel was convenient to the Tube and a lot of very nice restaurants and shops. Their free wifi was very fast!
Cons: The fitness center was a little small for that size hotel
5.4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
10.0 Excellent
Pros: The rooms were huge by London standards and extremely comfortable. Every member of staff I encountered was lovely and extremely helpful.
Cons:
7.0 Good
Pros: The bed was very comfortable. I also like the sweets in the reception area.
Cons: The rooms weren’t anything special. It was very much average.
3.4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7.7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
10.0 Excellent
Pros: the staying in mayfair was outstanding for sure my favorite hotel in london and I'm already looking forward to come back again wanted to say special thanks for Laust that help us to sort room for 2 more nights last min due to the strom Ciara. he was kindly and very helpful at that stressed time
Cons:
8.5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10.0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10.0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8.2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
9.0 Excellent
Pros: very nice business hotel. Room was nice.
Cons: Lots of street noise from night clubs across the street. When the Queue formed 11pm + and especially when the club closed 1:30-2:30am, the street noise was very loud (above TV level). The only night it was not an issue was when it was raining.
The room also didn't have a bath tub.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot with it's own outdoor terrace, serving a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Overall 8.5 Excellent
Based on 9,179 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Friendly Staff
Excellent
10.0
Pros: The staff was absolutely amazing!
Good
7.4
Good
7.0
Pros: Location, cleanliness and comfort.
Mediocre
3.0
Pros: The breakfast was nice and not too busy during the week, only on Sunday we experienced a queue to get in. Location is perfect for exploring London and easy to get around with Waterloo underground station very close by. Wifi all around the hotel was fast.
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: Location and facilities
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
8.0
Pros: Location make it easy to get to most of the London attractions by foot or by tube/train. Only 5 mins walk from Waterloo. Overall cleanliness of the hotel compared to many "tired" hotels in London.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8.5 Excellent
Based on 9,179 reviews
Location
9.6
Service
8.2
Room
7.6
Breakfast
6.3
WiFi
5.9
Bar
5.7
Food
5.6
Value
5.1
Amenities
4.8
Pool
1.2
Location
9.5
Service
8.4
Room
7.9
Vibe
6.7
Breakfast
6.6
Food
5.7
Value
5.0
WiFi
4.2
Amenities
3.7
Pool
1.1
Location
9.6
Service
8.6
Room
7.8
Breakfast
6.2
Bar
5.6
Food
5.5
Value
5.1
Amenities
4.9
Location
9.7
Room
8.2
Service
8.0
Vibe
6.7
Breakfast
6.1
Value
5.9
Bar
5.8
Food
5.5
Amenities
5.0
Location
9.8
Service
8.9
Room
7.0
Breakfast
6.1
Food
5.8
Value
5.5
Amenities
4.3
7.0 Good
Pros: Friendly Staff
Cons: The restaurant did not open on Sunday night
10.0 Excellent
Pros: The staff was absolutely amazing!
Cons:
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
7.0 Good
Pros: Location, cleanliness and comfort.
Cons: I phoned for room service at 10pm after a long journey. The member of staff was curt and asked if she could call back later as she was busy. I called back after 5 mins. A similarly undfriendly response. The staff member could not at first understand my order (a pad thai) and then said there was no house wine available so I would have to order something (which was consideably more expensive). The food came quite quickly (about 20 mins) and was fine. But I found the service quite brusque.
3.0 Mediocre
Pros: The breakfast was nice and not too busy during the week, only on Sunday we experienced a queue to get in. Location is perfect for exploring London and easy to get around with Waterloo underground station very close by. Wifi all around the hotel was fast.
Cons: This hotel has one giant problem. It has an open floor plan with a big open atrium in the middle and all rooms forming a circle around that space. The elevators have an open design and open up to this atrium as well with their backs. The problem is, that the elevators make an extremely loud clanking noise whenever any of the 3 elevator moves. This would be tolerable if you could only hear this while using them, but since all rooms are facing them and there is a huge open atrium that magnifies this clanking noise you get to hear this noise from anywhere in your room, including your bed. If you try to get to sleep at 11pm, good luck, it sounds like a person is standing in the front of your door clanking metal together every 10 seconds. We were only able to get to sleep with earplugs in, which is totally unacceptable for a hotel in this price range. Providing a quite environment at least at night is one of the bare necessities a hotel should provide. I would not book here again due to this.
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: Location and facilities
Cons: Nothing
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
8.0 Excellent
Pros: Location make it easy to get to most of the London attractions by foot or by tube/train. Only 5 mins walk from Waterloo. Overall cleanliness of the hotel compared to many "tired" hotels in London.
Cons: The Superior room was an inside room with no windows therefore lack of daylight.
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot with it's own outdoor terrace, serving a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.5 Excellent
Based on 6,201 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Spacious, spotless & convenient to Waterloo & London landmarks. Good value for money.
Excellent
8.3
Pros: Clean and spacious room.
Excellent
9.6
Pros: I like the close proximity to Waterloo Train Station.
Excellent
9.0
Pros: Fabulous
Excellent
10.0
Pros: Clean Quiet Great location Staff were extremely helpful when I needed to move my booking for personal reasons.
Details
Reviews
Overall 8.5 Excellent
Based on 6,201 reviews
Location
9.6
Vibe
9.2
Cleanliness
8.9
WiFi
8.7
Amenities
8.2
Service
7.7
Room
7.7
Breakfast
2.5
Location
9.6
Amenities
8.0
WiFi
7.6
Service
7.4
Room
6.7
Breakfast
3.0
Location
9.7
Vibe
9.2
Cleanliness
9.0
Room
8.4
Comfort
8.1
Service
7.9
Amenities
7.8
WiFi
7.4
Breakfast
2.7
Location
9.6
Vibe
9.0
Cleanliness
9.0
Amenities
8.4
Room
8.1
WiFi
7.6
Service
6.9
Breakfast
2.5
Location
9.4
Cleanliness
9.0
Service
8.2
Room
7.8
Breakfast
2.4
10.0 Excellent
Pros: Spacious, spotless & convenient to Waterloo & London landmarks. Good value for money.
Cons: Nothing.
8.3 Excellent
Pros: Clean and spacious room.
Cons: Would prefer washing up liquid to a dish washer. Cleaner put our few plates and cups into the dish washer and cleaned them. Didn’t leave a new tablet so we couldn’t wash the dishes on the second morning. Not environmentally friendly or helpful.
9.6 Excellent
Pros: I like the close proximity to Waterloo Train Station.
Cons:
9.0 Excellent
Pros: Fabulous
Cons: Pillows
10.0 Excellent
Pros: Clean Quiet Great location Staff were extremely helpful when I needed to move my booking for personal reasons.
Cons: Nothing
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Mirroring the 1920s glamour of its theatrical surroundings, Hotel Indigo® London – 1 Leicester Square draws you in to an art deco, glass-and-marble haven. Our bespoke rooms have walls adorned by framed scripts, gently spot lit with stage lights hanging from rigging. Let life stand still in our spa bathrooms and you’ll sleep soundly behind plush velvet, stage-inspired curtains. Reconnect with the world in an instant, thanks to superfast WiFi. In the morning, enjoy a hearty breakfast at the Rooftop Bar, overlooking London's iconic skyline. Step out into Leicester Square from our boutique hotel and you’re in the domain of red-carpet premieres at world-famous cinemas. Chose a big-name show in a glittering West End theatre or dine in one of London's best restaurants.
Overall 8.5 Excellent
Based on 1,685 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: The Location is Perfect
Okay
5.0
Pros: Location
Excellent
8.3
Pros: The location The view of the lounge/restaurant.
Excellent
8.0
Pros: Comfortable beds
Clean rooms
Easy check in
Security points before accessing room areas
Great location
Quiet rooms (though near noisy street)
Excellent
8.0
Pros: Room was lovely, bed was very comfortable, we had a very good sleep. Breakfast is also very good
Excellent
9.0
Pros: Room was very comfortable. Reception staff very helpful. Fantastic location for theatres.
Excellent
10.0
Pros: The location
Details
Reviews
Overall 8.5 Excellent
Based on 1,685 reviews
Location
9.8
Service
8.7
Bar
8.0
Room
7.1
Breakfast
7.0
Amenities
4.6
Location
9.8
Service
9.0
Bar
7.6
Room
7.1
Breakfast
6.6
Value
5.3
Location
9.7
Service
8.9
Breakfast
7.2
Room
6.1
Amenities
5.0
Location
9.7
Service
8.0
Room
6.9
Breakfast
6.7
Comfort
5.0
Amenities
4.1
Location
9.6
Service
8.6
Bar
8.1
Breakfast
7.0
Room
6.8
7.1 Good
Pros: The Location is Perfect
Cons:
5.0 Okay
Pros: Location
Cons: Lift was out of order
8.3 Excellent
Pros: The location The view of the lounge/restaurant.
Cons: The fact my bedroom could not be clean until 3pm And the sink too small inconfortable to use it properly there was water everywhere...
8.0 Excellent
Pros: Comfortable beds
Clean rooms
Easy check in
Security points before accessing room areas
Great location
Quiet rooms (though near noisy street)
Cons: Very small tv
No housekeeping after 1pm
Much of staff in training
Toiletries are in dispensers, not bottles
8.0 Excellent
Pros: Room was lovely, bed was very comfortable, we had a very good sleep. Breakfast is also very good
Cons:
9.0 Excellent
Pros: Room was very comfortable. Reception staff very helpful. Fantastic location for theatres.
Cons:
10.0 Excellent
Pros: The location
Cons: It was all very pleasant
Mirroring the 1920s glamour of its theatrical surroundings, Hotel Indigo® London – 1 Leicester Square draws you in to an art deco, glass-and-marble haven. Our bespoke rooms have walls adorned by framed scripts, gently spot lit with stage lights hanging from rigging. Let life stand still in our spa bathrooms and you’ll sleep soundly behind plush velvet, stage-inspired curtains. Reconnect with the world in an instant, thanks to superfast WiFi. In the morning, enjoy a hearty breakfast at the Rooftop Bar, overlooking London's iconic skyline. Step out into Leicester Square from our boutique hotel and you’re in the domain of red-carpet premieres at world-famous cinemas. Chose a big-name show in a glittering West End theatre or dine in one of London's best restaurants.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Overall 8.4 Excellent
Based on 13,166 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Mediocre
3.0
Pros: Reception. Bathroom. Internet
Excellent
9.0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Excellent
9.0
Pros: Restaurant was excellent
Excellent
9.0
Pros: Superb location and view. Extremely clean property. Fantastic staff.
Excellent
8.0
Pros: Very comfortable and welcoming. The rooms and facilities were great.
Excellent
10.0
Pros: Great view. Loved the fact it was a 12 o'clock check out. Friendly staff even at 1 in the morning in the bar.
Good
7.0
Pros: Spacious room
Excellent
8.0
Pros: Location and room was super!
Excellent
10.0
Pros: Welcoming staff, superb facilities. Great rooms, super clean, nice facilities and a great view
Excellent
10.0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Excellent
9.0
Pros: Location, cleanliness, staff very helpful and professional
Details
Reviews
Overall 8.4 Excellent
Based on 13,166 reviews
Vibe
9.2
Location
9.0
WiFi
8.1
Service
7.7
Room
7.3
Pool
6.2
Breakfast
6.0
Location
9.1
Service
7.9
Comfort
7.5
Room
7.4
WiFi
6.5
Breakfast
5.1
Food
5.0
Location
9.0
Vibe
8.9
Service
7.4
Breakfast
6.5
Pool
6.4
Room
6.3
Value
5.1
Cleanliness
4.3
Location
9.1
Vibe
9.0
Room
6.7
WiFi
6.7
Service
6.1
Breakfast
5.9
Value
4.8
Cleanliness
4.7
Vibe
8.9
Location
8.9
Room
6.8
Pool
6.0
Service
5.9
Breakfast
5.6
Cleanliness
4.9
10.0 Excellent
Pros:
Cons: Should give complementary water
3.0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9.0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
9.0 Excellent
Pros: Restaurant was excellent
Cons: Elevators were dark, cramped and slow
9.0 Excellent
Pros: Superb location and view. Extremely clean property. Fantastic staff.
Cons:
8.0 Excellent
Pros: Very comfortable and welcoming. The rooms and facilities were great.
Cons:
10.0 Excellent
Pros: Great view. Loved the fact it was a 12 o'clock check out. Friendly staff even at 1 in the morning in the bar.
Cons: Was exactly what we wanted. The only thing was the lady knocked on our door to clean the room about 9 and woke us up. Check out is 12. We did intend to have a long sleep in.
7.0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
8.0 Excellent
Pros: Location and room was super!
Cons:
10.0 Excellent
Pros: Welcoming staff, superb facilities. Great rooms, super clean, nice facilities and a great view
Cons:
10.0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
9.0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Overall 8.4 Excellent
Based on 5,910 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Excellent
9.6
Pros: Clean and friendly, stylish and easy. Loved complimentary cheese and wine or rather houmous for me and wine!
Excellent
8.0
Pros: the location for a fair price
Good
6.0
Pros: Staff friendly, rooms very clean. Good Location if you like a little walk.
Excellent
9.0
Pros: All good the hotel for the price is very nice !
Okay
4.5
Pros: Great cafe
Excellent
8.0
Pros: Upto Z hotel's good standard . Bus stop right outside. Restaurant has good atmosphere
Excellent
10.0
Pros: The staff were polite, attentive and very accommodating. The rooms were cosy, well appointed and the beds very comfortable. It was surprisingly quiet at night for being right on Fleet Street. The best nights sleep we’ve had in a London hotel! Great complimentary wine and cheese in the evening and a very yummy breakfast for a reasonable price. Would recommend to anyone having a short break in London.
Excellent
8.0
Pros: The staff was great!
Excellent
8.0
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Excellent
10.0
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Excellent
10.0
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Details
Reviews
Overall 8.4 Excellent
Based on 5,910 reviews
Location
9.7
Bar
9.6
Service
9.3
Food
9.2
Cleanliness
9.1
Vibe
9.1
Value
8.9
Amenities
6.9
WiFi
6.9
Breakfast
6.2
Room
5.6
Comfort
3.3
Location
9.7
Bar
9.5
Food
9.3
Service
9.2
Vibe
8.9
Cleanliness
8.9
Amenities
7.0
Breakfast
6.2
Room
5.5
WiFi
4.6
Comfort
3.1
Bar
9.8
Location
9.8
Food
9.2
Value
9.1
Cleanliness
9.0
Service
8.9
Vibe
8.8
Breakfast
5.8
Room
5.2
Comfort
3.2
Location
9.7
Bar
9.5
Service
9.4
Value
8.9
Cleanliness
8.9
Food
8.9
Vibe
8.8
Amenities
6.9
Breakfast
6.2
Room
5.6
Comfort
3.1
Location
9.8
Bar
9.7
Food
9.4
Cleanliness
9.3
Service
9.1
Vibe
9.0
Amenities
6.9
Breakfast
5.8
Room
5.7
Comfort
3.2
10.0 Excellent
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Cons:
9.6 Excellent
Pros: Clean and friendly, stylish and easy. Loved complimentary cheese and wine or rather houmous for me and wine!
Cons: Very compact room but very functional
8.0 Excellent
Pros: the location for a fair price
Cons: nothing
6.0 Good
Pros: Staff friendly, rooms very clean. Good Location if you like a little walk.
Cons: We had to leave after one night due to a family emergency. Would not offer any sort of refund which was very disappointing under the circumstances.
9.0 Excellent
Pros: All good the hotel for the price is very nice !
Cons:
4.5 Okay
Pros: Great cafe
Cons: Insanely small room with AC that barely worked.
8.0 Excellent
Pros: Upto Z hotel's good standard . Bus stop right outside. Restaurant has good atmosphere
Cons: The fittings of this branch seem more worn and well in use than others I stayed before (like Z hotel Tottenham Court Road ) . The Aircond is noisier and surfaces are scratched.
10.0 Excellent
Pros: The staff were polite, attentive and very accommodating. The rooms were cosy, well appointed and the beds very comfortable. It was surprisingly quiet at night for being right on Fleet Street. The best nights sleep we’ve had in a London hotel! Great complimentary wine and cheese in the evening and a very yummy breakfast for a reasonable price. Would recommend to anyone having a short break in London.
Cons:
8.0 Excellent
Pros: The staff was great!
Cons: If the hotel was just a few feet bigger it would be do able. Too small for a couple and no where to put my suit case. Need a table for suit case
8.0 Excellent
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Cons: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.
10.0 Excellent
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Cons: Rooms are on the smaller side but update and very clean
10.0 Excellent
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Cons: No breakfast included.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8.1 Excellent
Based on 15,130 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The location for theatres and Covent garden is brilliant. We saw 3 shows. 8min walk, 4 min walk and 3 min walk. Very smart hotel. Not cheap, but for London, fair prices. Our superior room had all mini bar drinks included and was surprised to see nice half bottles of white and red wine, nice beer, soft drinks and water. Well worth the extra cost.
Mediocre
2.0
Excellent
10.0
Pros: Everything. This was our fifth visit and as all the other times it was splendid.
Excellent
8.0
Pros: Breakfast was good. Our stay was comfortable. The hotel was very clean
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
8.0
Excellent
9.0
Pros: Very much like the finish and design of the room, the decor of public spaces. À la carte breakfast excellent selection/value. Location is amazing. V central with excellent bus connections and easy to walk to many major attractions. Tables excellent for our group of 6.
Excellent
8.0
Pros: Location green policy, facilities were fine and staff freiendly
Excellent
8.8
Pros: The location is perfect.
Excellent
10.0
Pros: Location was excellent!
Good
6.0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Okay
5.0
Details
Reviews
Overall 8.1 Excellent
Based on 15,130 reviews
Location
9.8
Service
8.1
WiFi
7.4
Breakfast
6.8
Room
5.5
Comfort
3.4
Location
9.9
Service
7.9
Breakfast
6.2
WiFi
5.7
Room
5.7
Value
4.5
Comfort
3.5
Location
9.9
Service
8.3
Breakfast
7.6
Room
6.2
WiFi
5.5
Comfort
4.3
Location
9.7
Service
7.7
Breakfast
7.0
Room
5.9
WiFi
5.3
Comfort
3.3
Location
9.8
Service
7.8
Breakfast
6.9
Room
5.2
Value
4.8
Comfort
2.0
8.0 Excellent
Pros: The location for theatres and Covent garden is brilliant. We saw 3 shows. 8min walk, 4 min walk and 3 min walk. Very smart hotel. Not cheap, but for London, fair prices. Our superior room had all mini bar drinks included and was surprised to see nice half bottles of white and red wine, nice beer, soft drinks and water. Well worth the extra cost.
Cons: Our room was not as spacious as it appeared on the promotional photo. Just unlucky as the room was split by a bit of a corridor insread of being totally open plan.
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
10.0 Excellent
Pros: Everything. This was our fifth visit and as all the other times it was splendid.
Cons:
8.0 Excellent
Pros: Breakfast was good. Our stay was comfortable. The hotel was very clean
Cons: Nothing
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
8.0 Excellent
Pros:
Cons: Construction was noisy
9.0 Excellent
Pros: Very much like the finish and design of the room, the decor of public spaces. À la carte breakfast excellent selection/value. Location is amazing. V central with excellent bus connections and easy to walk to many major attractions. Tables excellent for our group of 6.
Cons: Can't think of anything.
8.0 Excellent
Pros: Location green policy, facilities were fine and staff freiendly
Cons: Price can always be better but in fairness, nothing really, I was perfectly satisfied
8.8 Excellent
Pros: The location is perfect.
Cons: Hand prints on the mirror and windows needed cleaning
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6.0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
5.0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7.7 Good
Based on 22,376 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Excellent
9.0
Pros: The facilities and the location
Excellent
8.3
Pros: Good location and concierge staff are top quality
Excellent
9.0
Pros: Breakfast was lovely, the lobby looked very nice (decorated for Valentine's Day). We were given complementarity prosseco to celebrate our Anniversary. Will stay again, thankyou for the lovely experience!
Excellent
9.0
Pros: There's too much to say... Everything was so good
Mediocre
3.0
Pros: Location
Excellent
9.0
Pros: Fine hotel for a short stay in London, perfect location, close to the underground, small but clean rooms, renewed bathroom, helpful reception desk and luggage store, reasonable price. Our 5th or 6th stay in this hotel already J
Excellent
9.0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Excellent
8.0
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Excellent
9.6
Excellent
8.2
Pros: Clean room, location
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7.7 Good
Based on 22,376 reviews
Location
9.8
Service
8.2
Breakfast
6.7
WiFi
5.5
Room
4.2
Vibe
3.9
Comfort
2.5
Location
9.8
Service
8.0
Breakfast
7.4
Vibe
3.9
Room
3.8
WiFi
3.7
Comfort
2.2
Location
9.8
Service
7.9
Breakfast
7.1
Pool
5.5
Room
4.5
WiFi
4.2
Comfort
2.8
Vibe
2.5
Amenities
2.2
Location
9.8
Service
8.3
Breakfast
6.9
Room
4.2
WiFi
4.0
Vibe
2.8
Comfort
2.1
Location
9.6
Service
7.3
Wellness
6.6
Breakfast
5.8
Room
3.4
WiFi
3.2
Vibe
3.1
Comfort
2.2
6.0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
9.0 Excellent
Pros: The facilities and the location
Cons: Good stay
8.3 Excellent
Pros: Good location and concierge staff are top quality
Cons: Getting woken up by fire alarms at about midnight and people banging my door for fun, so my nights sleep was not good However, having stayed many times at this hotel, I know it’s not usual for this to happen
9.0 Excellent
Pros: Breakfast was lovely, the lobby looked very nice (decorated for Valentine's Day). We were given complementarity prosseco to celebrate our Anniversary. Will stay again, thankyou for the lovely experience!
Cons:
9.0 Excellent
Pros: There's too much to say... Everything was so good
Cons: The staff were fantastic and couldn't do enough for us, our exec room wasn't ready but as we were in wheelchairs they wanted to get us in a room as soon as possible, but there was a door and 3 steps to get up before getting to our room, which was a bit of a pain but we didn't want to complain as they were so good in helping us out in the first place, that was all that we could say was a little wrong otherwise it would of been a 10/10, but a really lovely place to visit and we would definitely stay there again.....
3.0 Mediocre
Pros: Location
Cons: Its was dirty
9.0 Excellent
Pros: Fine hotel for a short stay in London, perfect location, close to the underground, small but clean rooms, renewed bathroom, helpful reception desk and luggage store, reasonable price. Our 5th or 6th stay in this hotel already J
Cons: We are returning back for so many times but we still need to fill the form at the reception for all of us.... In many hotels nowadays we get the information needed already filled and prepared by the hotel, we only sign them and the check-in is much quicker and easier then, thank you.
9.0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
8.0 Excellent
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Cons:
9.6 Excellent
Pros:
Cons: The bed in room 908 was a bit too close to the wall. Minor point as the room was fine and the view excellent.
8.2 Excellent
Pros: Clean room, location
Cons:
4.0 Okay
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Cons: No toiletries or fridge. Tiny double bed in awkwardly shaped room. In Europe it would have been marked up as a no frills business hotel and would have cost far less.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.7 Good
Based on 5,257 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Quiet comfortable room with excellent shower
Excellent
9.0
Pros: The staff were very friendly and the breakfast was lovely
Excellent
9.6
Pros: Location good for what I needed (attractions in Westminster), breakfast was brilliant, great selection of food and drink and staff were so polished and attentive - very impressed.
Poor
1.0
Pros: The location
Good
6.0
Pros: Location
Excellent
8.0
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Excellent
9.0
Pros: Location
Excellent
8.0
Pros: location
Excellent
9.2
Pros: We had a nice meal in Millbank lounge bar. Modern and clean hotel. Cookie on arrival Staff friendly
Mediocre
3.0
Pros: I like the staff.
Excellent
10.0
Pros: How attentive and helpful the staff were. Accidentally booked a twin instead of a double for me and my girlfriend. Without hesitation the staff on reception changed our room and as they had no standard doubles they upgraded us free of charge. Will definitely be back!
Good
6.5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7.7 Good
Based on 5,257 reviews
Location
9.0
Service
7.7
WiFi
7.2
Breakfast
7.2
Room
5.1
Cleanliness
4.9
Location
9.0
Service
8.0
Breakfast
7.4
WiFi
6.0
Vibe
4.8
Value
4.7
Room
4.4
Cleanliness
3.8
Location
8.7
Breakfast
7.4
Service
7.3
Value
5.2
Vibe
5.0
Room
4.6
Cleanliness
4.4
Location
9.1
Breakfast
7.3
Service
7.0
Cleanliness
4.5
Vibe
4.4
Room
3.8
Location
9.0
Service
7.6
Breakfast
6.8
Room
4.9
Cleanliness
4.6
Vibe
4.2
8.0 Excellent
Pros: Quiet comfortable room with excellent shower
Cons: Continental breakfast could be included in price
9.0 Excellent
Pros: The staff were very friendly and the breakfast was lovely
Cons: The room was a little tired and the bathrobes were on the thin side. Bathroom was also a little small
9.6 Excellent
Pros: Location good for what I needed (attractions in Westminster), breakfast was brilliant, great selection of food and drink and staff were so polished and attentive - very impressed.
Cons: Some minor issues with the room like a scrappy-looking hairdryer and the shelf on which the fridge sits was broken. Just looked a bit tired but perfectly functional.
1.0 Poor
Pros: The location
Cons: THERE WAS CONSTRUCTION GOING ON AND IT RUINED MY STAY AND SLEEPING..... UNBELIEVABLE, WOULD HAVE NEVER OF STAYED THERE
6.0 Good
Pros: Location
Cons: Uncomfortable bed Broken window handle Parking garage was closed
8.0 Excellent
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Cons: There was online construction being done on the hotel that was incredibly loud during the day.
9.0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
8.0 Excellent
Pros: location
Cons: Room service from Bar Staff very poor
9.2 Excellent
Pros: We had a nice meal in Millbank lounge bar. Modern and clean hotel. Cookie on arrival Staff friendly
Cons: Not much room to move where you have breakfast. We were told we couldn’t book table in Millbank lounge for food on NYE but several other people had.
3.0 Mediocre
Pros: I like the staff.
Cons: The carpet in the first room had a huge blood red stain. They upgraded me to a new room. The king size bed was comprised of two twin beds. There was construction work being done so I heard hammering and drilling starting at 9AM in the morning.
10.0 Excellent
Pros: How attentive and helpful the staff were. Accidentally booked a twin instead of a double for me and my girlfriend. Without hesitation the staff on reception changed our room and as they had no standard doubles they upgraded us free of charge. Will definitely be back!
Cons: No complaints
6.5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.4 Good
Based on 2,216 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Excellent location with plenty to do and so close to everything. Hotel has a nice bar and eating area not that we used it as there are so many bars and restaurants nearby
Details
Reviews
Overall 7.4 Good
Based on 2,216 reviews
Location
9.6
Service
7.5
Breakfast
7.0
Cleanliness
6.4
Room
5.9
WiFi
4.5
Vibe
4.4
Amenities
4.0
10.0 Excellent
Pros: Excellent location with plenty to do and so close to everything. Hotel has a nice bar and eating area not that we used it as there are so many bars and restaurants nearby
Cons: Long walk to room but no reason not to book again
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
Overall 7.1 Good
Based on 11,727 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Good
7.0
Pros: Service at the concierge
Good
7.0
Pros: The lobby area was nice. There was a fridge in the room. The location was pretty good. Near the subway, buses, stores, and Starbucks.
Mediocre
3.7
Pros: Room size is good
Good
7.7
Pros: The location is very central
Excellent
9.0
Pros: Location and nearness to city hubs
Mediocre
3.0
Pros: The name Hilton?
Mediocre
3.0
Pros: Location is very convenient to the underground and paddington station
Okay
4.0
Good
7.0
Pros: Staff
Okay
4.0
Pros: Location and parking were great, those were significant reasons for choosing here, alongside ,meeting a colleague.
Excellent
10.0
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Details
Reviews
Overall 7.1 Good
Based on 11,727 reviews
Location
9.5
Breakfast
7.6
Service
7.1
WiFi
5.8
Value
4.5
Vibe
4.5
Comfort
4.1
Room
3.9
Cleanliness
3.1
Location
9.4
Breakfast
7.6
Service
6.5
Value
4.9
Vibe
4.3
Comfort
4.2
Room
4.1
WiFi
4.1
Wellness
3.3
Cleanliness
3.2
Location
9.8
Breakfast
7.9
Service
7.3
Vibe
5.0
Comfort
4.1
Value
4.0
Room
3.5
Cleanliness
2.5
Location
9.5
Breakfast
7.6
Service
6.8
Value
4.7
Vibe
3.7
Comfort
3.5
Room
3.2
Cleanliness
2.7
Location
9.6
Breakfast
7.0
Service
6.7
Comfort
4.1
Value
4.0
Vibe
3.6
Room
2.5
Cleanliness
2.4
7.0 Good
Pros: Great access to the Edgware Road tube and short walk from Paddington Station.
Cons: Hotel is definitely older and bathrooms were older. The area is not the best.
7.0 Good
Pros: Service at the concierge
Cons: They put us in a very creepy room first (the TV was on when we walked in, black and white loud screen and stains all over carpet); Thankfully, they switched us to a refurbished room but only after that happened.
7.0 Good
Pros: The lobby area was nice. There was a fridge in the room. The location was pretty good. Near the subway, buses, stores, and Starbucks.
Cons: The carpet in the room was dirty. The bed was a bit hard due to a thin mattress on a platform setup with super soft pillows. The tv only had like 4-6 channels.
3.7 Mediocre
Pros: Room size is good
Cons: Cleanliness, hospitality, room service, housekeeping, poor heating
7.7 Good
Pros: The location is very central
Cons: The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
9.0 Excellent
Pros: Location and nearness to city hubs
Cons:
3.0 Mediocre
Pros: The name Hilton?
Cons: Out dated. Staff too busy. Called reception concierge house keeping multiple times. I had to go downstairs to get towels. Electric outlets far from bed. Not up to par at all
3.0 Mediocre
Pros: Location is very convenient to the underground and paddington station
Cons: Room was very old and dark. Showerhead did not work properly and the AC did not pump out cold air. Staff was not helpful
4.0 Okay
Pros:
Cons: We got a smoking hotel and wanted no smoking. The room was not 4 stars
7.0 Good
Pros: Staff
Cons: Room was horrible, very outdated. Room door was for some reason very narrow compare to any other rooms on the same level.
4.0 Okay
Pros: Location and parking were great, those were significant reasons for choosing here, alongside ,meeting a colleague.
Cons: Bed Matress seemed far too tired to still be in service, I've thown out much better matress' before. Also remote batteries dead so had to substitute for my own, my room seemed tired & dated.
10.0 Excellent
Pros: Great experience at the hotel. Special thanks to a young man in the main breakfast restaurant from Sierra Leone who were extremely kind. It was my birthday and they greeted me with kind words. We will return to this hotel!
Cons: No
Located in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has 1,059 bedrooms, including executive rooms and suites with access to the executive lounge’s continental breakfast and refreshments throughout the day. The hotel has five stylish bars and restaurants, a fully equipped fitness center, a heated 12.5m indoor pool, sauna, steam room, and car park. Boasting superb transportation links, the hotel is just a 2-minute walk from Edgware Road underground station, giving you access to the Circle, Bakerloo, Hammersmith, and City and District line. We are just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are 10-minutes’ walk and include Oxford Street shopping, Marble Arch, Hyde Park, Regent’s Park, and much more. At Hilton London Metropole, you’ll find the home comforts, office conveniences, and a wide variety of amenities. The hotel has 42 meeting and event rooms with 4,300 sq. m of pillar-free event space and flexible meeting rooms accommodating 2 to 100 delegates, with business center access throughout your stay. We also offer state-of-the-art audio/visual equipment, facility wide WiFi, business phone service, fax, office rental, photo copying service, printer, secretarial service, and video conferencing. Plus, a dedicated, expert team works to customize meeting experiences that exceed expectations. Hilton London Metropole offers a fantastic choice of stylish bars and restaurants. Experience the sophisticated Whisky Lounge or indulge in international modern cuisine, cocktails, or afternoon tea at EDG Bar & Lounge. Sample modern Mediterranean-influenced cuisine in Fiamma restaurant. Watch the latest live sports events in the Rack House with Kentucky’s most authentic flavors, or you can grab and go at Herb n’ Kitchen, featuring fresh, local, and seasonal ingredients.
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
Overall 5.1 Okay
Based on 2,411 reviews
All reviews
- All reviews
Poor
1.0
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Mediocre
3.0
Pros: Price and location
Poor
1.0
Mediocre
3.4
Okay
5.0
Pros: Folks this is a cheap BB dont expect too much ,sourounding area is great,rooms were compact,staff are helpful and friendly ,you cant ask more for the money really..
Okay
5.0
Pros: price and location, such an affordable price so central is hard to find
Okay
4.0
Pros: The location is the only good thing about my experience, the bathroom was clean, but cramped (and i'm 5ft)
Mediocre
3.0
Pros: the location lovely building but it was not love and cared for it very much unkeep .
Poor
1.0
Pros: It was easy to find as I stayed with it’s sister hotel, tudor, is opposite blair.
Good
6.8
Pros: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.
Okay
4.0
Pros: Breakfast was difficult with no space for us all. We had to wait to get into the breakfast room. Cold toast provided. Room - windows did not shut full and one draft panel missing. Heating in room not working small electric heater on but not sufficient to keep room warm. Beds by windows meant a cold night even with blankets provided. Carpet all frayed at edges. Curtains had holes in. Overall have stayed in better for the same money in same area
Mediocre
2.0
Pros: Nothing
Okay
5.7
Pros: Good Locations for city holiday near Metro and bus stations.
Okay
5.0
Pros: Great location, good price, dining room. Good place for backpackers and everyone who needs a place to sleep and does not expect much more
Good
6.0
Pros: It was close to tourist attractions.
Okay
4.3
Good
6.7
Pros: comfy beds
Mediocre
2.0
Pros: Nothing
Mediocre
2.8
Pros: nothing
Good
6.0
Pros: friendly staff, breakfast
Mediocre
2.8
Pros: $self.pros
Mediocre
2.0
Pros: nothing
Details
Reviews
Overall 5.1 Okay
Based on 2,411 reviews
Cleanliness
4.3
Comfort
4.1
Location
8.0
Services
4.0
Staff
5.9
Value for money
4.8
1.0 Poor
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Cons: Pay for WiFi when it said it was included. Dirty. Awful mattress. Shower overflowed in 3 minutes. Shower cord was kinked waterflow sucked So cold you needed the space heater on all night. Only 2 of the 6 outlets worked. Loud. Thin walls. Toilet far away.
3.0 Mediocre
Pros: Price and location
Cons: Was a bit grotty and very very cold.
1.0 Poor
Pros:
Cons: It was a slum. I wondered how it had a license
3.4 Mediocre
Pros:
Cons: Rooms stunk like death , mild everywhere , beds were gross.
5.0 Okay
Pros: Folks this is a cheap BB dont expect too much ,sourounding area is great,rooms were compact,staff are helpful and friendly ,you cant ask more for the money really..
Cons: parking is expensive and a bit of a nightmare!!
5.0 Okay
Pros: price and location, such an affordable price so central is hard to find
Cons: It's filthy! You can hear the street through the single glazing and all can hear when you flush the toilet down the corridor. Tolerable for a few days because of the price and location
4.0 Okay
Pros: The location is the only good thing about my experience, the bathroom was clean, but cramped (and i'm 5ft)
Cons: the room was filthy, grimy and definitely not acceptable as a hotel room let alone a 70 GBP a night hotel room. It had clean sheets and a clean bathroom. The cupboard lamination was stripping, the doors and walls were grimy and stained. The bed springs were prominent and uncomfortable. The curtains were stained. The mattress had some mysterious dark stain that could be seen through the sheets. The window latches were broken. There was thick suffocating dust all over the window, window sill and radiator. The maids clearly vacuum the carpet and change the sheets and thats all. The rest of the room hasn't been cleaned in YEARS. I pity anyone with asthma or dust allergies who has to sleep in that room. Value for money? 70 GBP for 1 night in a dirty room, plus an extra 5 GBP for mediocre wifi that buffered constantly.
3.0 Mediocre
Pros: the location lovely building but it was not love and cared for it very much unkeep .
Cons: very old quilts cover with a broken bed toilet and shower so small you couldn't turned around in it.as you look out the balcony it was grime and dirty. very much off putting.
1.0 Poor
Pros: It was easy to find as I stayed with it’s sister hotel, tudor, is opposite blair.
Cons: Even if it was a 2 star hotel, it should look comfortable and safe from the reception up to the room. But the reception was not inviting. The door To the room was hard to open. A visitor has to help us open the door. The inner door handle was loose, but the room itself is so claustrophobic for 3 people. The bed was very old and the bed covers are really old. The en-suite is not cleaned properly and the grout in the shower looks like it has not been cleaned for a year. Knowing how much the hotel is charging it’s customers, they should make an effort to have the whole place refurbished. And the heating is not working. There was a radiator which was not working.
6.8 Good
Pros: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.
Cons: TV didnt work, bed uncomfortable, and breakfast was sparse.
4.0 Okay
Pros: Breakfast was difficult with no space for us all. We had to wait to get into the breakfast room. Cold toast provided. Room - windows did not shut full and one draft panel missing. Heating in room not working small electric heater on but not sufficient to keep room warm. Beds by windows meant a cold night even with blankets provided. Carpet all frayed at edges. Curtains had holes in. Overall have stayed in better for the same money in same area
Cons: See above
2.0 Mediocre
Pros: Nothing
Cons: others people underwear on my room, i hate this hotel
5.7 Okay
Pros: Good Locations for city holiday near Metro and bus stations.
Cons: breakfast need little bit variations.
5.0 Okay
Pros: Great location, good price, dining room. Good place for backpackers and everyone who needs a place to sleep and does not expect much more
Cons: .The place we had was definitely not the one form the picture. Even though there were two working radiators it was freezing and we had to sleep in sweaters.
6.0 Good
Pros: It was close to tourist attractions.
Cons:
4.3 Okay
Pros:
Cons: Much of what you read in these reviews is true: this is a pretty run-down place. But what shocked me was the price: 52 pound for a minuscule room with no comforts etc. etc. is really expensive!
6.7 Good
Pros: comfy beds
Cons: nice and quite friendly staff
2.0 Mediocre
Pros: Nothing
Cons: It was dirty, the service was very poor.
2.8 Mediocre
Pros: nothing
Cons: the room was terrible - three persons in the room which has about 9m2, no wardrobe, no table, no chair, only 2 hangers after our complaint they for the next days gave us another room I never go to his hotel, I never recommend this hotel!!!
6.0 Good
Pros: friendly staff, breakfast
Cons: no smoking rooms, no fridge in room
2.8 Mediocre
Cons: needs upgrading a lot more
2.0 Mediocre
Pros: nothing
Cons: everything didnt get cooked b/fast i payed extra for dirty old shabby horrible
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
Where to stay in London?
Our Heatmaps tool will help you find the perfect place to stay in London by showing you how close hotel options are to major activities