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Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.

Cons: Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous

Pros: The crew on Virgin Atlantic was superb!

Cons: More leg room

Pros: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: Great food. Plenty of restrooms

Cons: Late arrival. Had to run to catch the next flight

Pros: The crew was o.k.

Pros: Landing was smooth

Cons: Communication Entertainment

Cons: Food had little taste. Movies were not that current and selection was sparse

Pros: The entertainment.

Cons: The boarding and the leg room.

Pros: The crew was very accomodating and the entertainment was nice

Cons: It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality.

Pros: Efficiency, good.

Pros: Loved the crew. Really helpful.

Cons: 1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok

Pros: Yes and yes

Cons: Not sure because I have never had a better experience.

Pros: Singapore airlines never disappoints

Cons: poor customer service.

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Pros: Seats were fairly comfortable with decent leg room.

Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Pros: It was Air Canada to Geneva and Swiss to Lisbon!

Cons: Leave on time Air Canada!!

Pros: Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+

Cons: Honestly can’t think of anything

Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Cons: My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc

Pros: Seats were good

Cons: Food could have been better

Pros: The crew did a wonderful job of anticipating needs and having all the little ammenities you could want.

Cons: They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good

Pros: All Crew members was friendly seats i found comfortable.

Pros: Seat was comfortable, flight attendants were attentive and the food wasn't bad.

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: The crew was terrific. Always smiling and helpful.

Cons: If you need more space economy is a tight fit. It would be better to upgrade.

Pros: The Staff was very friendly.

Pros: The crew Were exceptional .

Cons: If The seat recline could go down a bit more innpremium economy, that would be perfect

Pros: Staff was great as usual

Cons: Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight

Pros: Was on time! Not croweded!

Pros: Great crew

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Cons: The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe

Cons: Wider seats, more leg room

Pros: Entertainment

Cons: Food

Pros: For me the boarding was of fast

Cons: The food

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: Bad entertainment system

Pros: Comfortable seat. Great crew!

Pros: I like all

Cons: Nothing

Pros: The food selection, there is several pre-order meal based on diet or your religion

Cons: The seat pitch at least 33"

Pros: More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?

Cons: I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care

Cons: Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games

Cons: 2 hr delay

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Cons: My headphones didn’t work