Daily cleaning, installation of cabin HEPA filters on flights to Huntington Beach
American Airlines, Finnair and Iberia have waived their change and cancellation fees on flights to Huntington Beach. Confirm policies on booking site.
You cannot fly directly to Huntington Beach. KAYAK recommends you fly to Los Angeles (LAX) (30.47 mi from Huntington Beach). From there you can hire a car or take a taxi.
The closest airport is Santa Ana J. Wayne/Orange Cnty (SNA) (7.66 mi). Other nearby airports are Long Beach Municipal (LGB) (13.97 mi) or Los Angeles (LAX) (30.47 mi). KAYAK recommends you fly to Los Angeles.
In the last 3 days, the cheapest flight deal to Los Angeles Airport was found on the route from London, at £116 one-way and £163 return. The most popular connection is from London to Los Angeles Airport and KAYAK users have found return deals for as low as £225 in the last 3 days.
American Airlines, Air France and Aeromexico are the most frequent flyers to Los Angeles Airport from United Kingdom.
The city centre of Los Angeles is 9 miles from Los Angeles.
Los Angeles is served by Los Angeles Airport, also commonly referred to as Los Angeles or Los Angeles Intl. The airport code is LAX.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Huntington Beach is likely to change within 7 days, so travellers know whether to wait or book now.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Huntington Beach up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Very comfy seating. Polite flight crew."
Cons: "A cookie before landing I feel is a bit underwhelming. I preferred the warm bagel with cream cheese. Especially if you have to run off straight to work after landing. So maybe it sounds like a nit pick. But it would be nice to maybe have a choice of a cookie or bagel? Just a thought."
Pros: "Great crew. Z and Antonio were great!"
Cons: "The breakfast meal."
Pros: "The crew and leg room are really good compared to comparable flights on United, Delta or American. Especially love the power plug behind the seats."
Cons: "Couldn't watch any movies, and most of the DirectTV movies would not play. I was in seat 24 F, and 24 E had the same issue. They told us the reset the system, but it didn't help. Still, plenty of entertainment and on an actual screen on the back of the seat. So I consider it only a dissapointment on an otherwise good airline."
Pros: "Todo fue muy bien exelente"
Pros: "JetBlue crew was awesome"
Cons: "this time around the whole experience was great"
Pros: "love jet blue"
Pros: "My experiences flying with JetBlue have been consistently great! Delays happen & are of course out of the crew’s control, but offering free snacks while we waited & the efficient boarding process, along with the free movie & TV choices on the seat back screens, make the process great!"
Cons: "My only issues have been with LAX itself & staff there (nothing crazy, just less than stellar service & somewhat rude staff occasionally) but flying with JetBlue has been awesome."
Pros: "The Agents at the counter in the terminal gate were courteous."
Cons: "My flight was delayed because an attendant had to be swapped out, then the replacement was stuck in traffic for an hour (why not have all attendants ready on-airport?). Comically, we taxied on the runway for over an hour, which caused more delays with the plane needing to be de-iced. Figured I'd put all that behind me, but then the flight experienced one of the worst turbulences I've been in. We jerked through the skies many times, and the pilots weren't reassuring. Thankfully we landed okay, but not after being late by multiple hours. Also, JetBlue needs to invest in its planes, esp. its Couch section. I felt like a pretzel with on room to breathe."
Pros: "On time, comfortable seats in economy class."
Pros: "Safe quick flight for the long journey despite delay in boarding and departure"
Cons: "Major delays not only going but returning with JetBlue. This was my first time flying them and I’m likely to never use them again. Poor customer service as no one was willing to help with WiFi set up on the way going since I’ve never flown them. Luckily I found 1 nice flight attendant and he helped point me in the right direction in set up. Overall not impressed with service and performance of this carrier."
Pros: "Crew was very pleasant and helpful"
Pros: "Free WiFi! Taking off and landing on time, smooth boarding, good snacks"
Cons: "The staff seemed a little tired but not unkind, just not psyched to be here."
Pros: "Flight attendants were unbelievable. There were two people who were ill during the trip and they took such care in making sure they were ok."
Cons: "I could not get comfortable. I was freezing and could not sleep. The chairs are so uncomfortable. The chair hit me in all the wrong places...not sure if it is because I am petite."
Pros: "Easy going boarding, easy going staff, excellent amenities with personal large size video screen, elegant cabin with cool blue light and with accessible self-serving snacks and drinks and just overall very clean modern plane"
Cons: "All the other airlines"
Pros: "On time flight. No issues at all during the flight"
Pros: "Pretty average JetBlue flight. I love the direct TV and wifi"
Cons: "Annoying and time consuming to discover that I couldn’t check in for my flight anywhere besides the counter at JFK because I had two layovers and that JetBlue and Hawaiian had completely different itineraries for me. And then when the flight attendant who checked me in mocked my 2 layover itinerary and said there was a direct flight to HNL from JFK leaving later that morning, she at least could have tried to sell me a seat on that flight, rather than rudely laugh at me “I guess you can only do what you can do” like I was too poor or something. That was annoying. I’m bored of the JetBlue snack selection it’s been the same for years."
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Pros: "Charging port, tv with lots of options like music, tv, and movies. free snacks and beverages."
Cons: "delays and gate was switched last minute and I wasn't notified so was very close to missing my flight"
Pros: "Always excellent service ! Great staff, great pilot, great snacks. First class. ( even in coach)"
Cons: "Everything was great! No complaints!"
Pros: "Cabin crew were great at looking after us and we had plenty of legroom in coach!"
Cons: "The entertainment selection was a bit limited and there was no wi-fi."
Pros: "Our flight was delayed and she made sure we will arrive in our final destination with no kinks or issues We were Re routed to Washington Dulles Airport instead of LAX and flew all the way to Cebu Philippines via Korean Airlines which we were grateful and happy"
Pros: "Unpleasant. I requested some water, it arrived far too late. I stated I had diarrhea. The staff stated “Take your seat.” I stated I was under a doctors care for some injuries, I needed to be able to stretch my hip.” Once again the staff stated “take your seat.” The staff was rude, condescending, seemed annoyed and angry with having to do their job. I declare under penalty of perjury the formentioned is true and correct under the laws of the state of California. Karen Schuber"
Cons: "See above please."
Pros: "All our flights with jetblue were excellent"
Pros: "Crew on ground and in air were great. Great entertainme"
Cons: "They ran out of food to purchase. Not even one choice of food. They kept pushing snacks. Stock more food!!!"
Pros: "I felt comfortable in my economy seat with my individual entertainment center for a 6 hour flight"
Cons: "They do not enforce the edict of 1 carryon bag per person"
Pros: "Literally the worst flight I’ve ever been on in my life."
Cons: "We were seated behind a woman who brought a sick cat into the flight. The stench of cat feces was overwhelming. When we addressed it with the staff, they were incredibly rude. I also shared that I had a very significant cat allergy. The staff continued to be incredibly rude, and eventually offered a single seat in the back, which would not accommodate the two of us. The woman next to us also expressed her extreme discomfort and was condescended and disrespected, as well. Shocking, miserable experience."
Pros: "Free WiFi was great, but wish I could sign in with my Amazon account instead of setting up TrueBlue."
Cons: "The food cart rushed by without asking if we wanted anything. Also not clear until after food purchase that free snacks would be available throughout the flight."
Cons: "3 HR DELAYED DEPARTURE... IT WAS SO TERRIBLE.. NO CARRY ON LUGGAGE SPACE ON BOTH FLIGHTS"
Pros: "They made a potentially difficult departure from JFK in a snowstorm super easy. And they couldn't be more helpful."
Cons: "Man, the regular seats are just too small."
Cons: "That we arrived 30 minutes early and had to taxi for 30 minutes until there was a gate. Annoying!"
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Pros: "the marketplace, the extra legroom, that announcements weren't too loud and didn't come in thru headphones. the design of the plane"
Cons: "the tv kept flipping out everytime my row-mate put their elbow on the arm rest."
Pros: "This has been my worst flying experience ever. I arrived to the airport at 9:30 pm for my 11pm flight. Long story short, I was told repeatedley by jet blue and tsa that there is no issue and that the flight was not going to leave without me. Ii ask several times that they please move me to the front to make it to the gate before closing. After being assures several times by tsa and jet blue staff i was okay, i finally made it to the gate and lo and behold, its closed,"
Pros: "We boarded right on time and the boarding process was smooth."
Cons: "Our flight was delayed three hours because of air conditioning malfunctioning on the plane. We sat on the tarmac for almost two and a half hours, and it must have been around 85 degrees on the plane. There was a lot of miscommunication about whether we would be switching aircraft. They finally told us to deplane because we were probably going to switch planes. After 15 minutes in the terminal, we reboarded the same plane. Got to LA 3 hours late so had to deal with horrible rush hour traffic, which we had hoped to avoid had we taken off on time."
Pros: "The crew was great and boarding and take off were very smooth. TVs were big and had a lot of options for entertainment."
Cons: "Waited 15 minutes on a taxiway for a gate once we landed and another half hour for the carousel to start dropping our bags at baggage claim."
Pros: "In flight entertainment was great"
Cons: "On a 5hr flight they stopped service after 2hrs and never offered any food for purchase. We were limited to the free snacks only which was lame."
Pros: "The entertainment system crashed three times and had to be rebooted which cause you to start everything over. When I use the Wi-Fi for the Amazon prime option it was very spotty and had to reload quite a bit during the flight from JFK to LAX. They are by Miss clean the staff was good but the entertainment system and the movie choices were very old and not really very interesting."
Pros: "Crew were fine, boarding was easy. But on a 6 hour flight you have an expectation that the media will work, especially from Jet Blue since that’s what they build their business on."
Cons: "50% of the entertainment consoles were not working."
Pros: "Comfortable. Nice, new plane. Friendly staff"
Cons: "There were no new movies even though the pamphlet said there should be. There also were no meals to but, which is standard for a later flight, but was still disappointing."
Cons: "TSA held me up with a 30 minute bag check so I arrived for an 11:30 AM flight at 11:16 AM. I was told that because I was a minute late they wouldn't let me on even though the plane was still in the runway and connected to the terminal. I asked to speak to a supervisor and the agent disappeared for 10 minutes while the plane took off. I then went to go speak to a customer service agent who wouldn't even look at me while I spoke. She actually started listening to and talking with another agent while I was talking to her. Then when I was finished, she started arguing with me until another agent said "he's not worth it." JetBlue just lost my business."
Cons: "They don't have free meal services and they ran out of the meals you can purchase, we weren't pleased"
Pros: "Seats were comfortable!"
Cons: "I liked everything !"
Pros: "There wasn't much to like. The entertainment selection was decent, but considering that it crashed continually throughout the flight, and then stopped working halfway through, selection didn't mean much."
Cons: "Wifi - didn't work the entire flight (nor did it work on my outbound flight either). Entertainment system - kept crashing in the middle of watching movies, and then ultimately stopped working altogether (with 4.5 hours left in the flight). The seats are TINY - I've flown Mint class several times, and while it's great that they've created such an awesome experience up front, the coach experience has REALLY suffered."
Cons: "After landing we sat on the runway for one hour."
Pros: "Entertainment and free Wi fi. 1st bag free"
Cons: "Delay of flight, I was told by Jet Blue that booking via Kayak was why my wife and 15 year old son were put in 3 separate middle seats"
Pros: "On time and great seats, lots of room"
Pros: "Cabin crew was friendly and attentive, the "grab your own snacks" options were abundant, and always enjoy their DirectTV."
Pros: "Luggage came out quick for a change and the plane was new."
Cons: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."
Pros: "The seats were really comfortable! The staff was amazing. They were very friendly and kind. The seats reclined really nicely."
Cons: "I would have liked more movie choices but it wasn't too bad of a selection."
Pros: "Super friendly amazing Flight Attendants!!"
Cons: "plane seats seemed kind of old"
Pros: "LOVE SWISS AIR!!!!!!!"
Pros: "Flying Swiss Air was a delight!"
Cons: "Our flight was delayed 5 hours. No one offered us anything. On top of that they lied about why the plane was delayed. Told us two different stories. We sat in the airport with no Swiss staff anywhere in site. Every check in desk was empty. Once boarded, My tv on my chair was broken. I asked 7 different times to have it reset. Never happened and no one ever came to check on me. The food was awful. We would like someone at Swiss to contact us with some type of refund for our troubles. Our names are danny roman and Bryan Feld."
Pros: "The only thing working for these people is the food on the plane. That's about it."
Cons: "Staff was extremely rude, no internet access, the tv and remote are old and very poorly kept. If you don't arrange your dishes after you eat to the staff's liking --- you will get one of the worst attitudes possible which is just unacceptable. Unfortunately this attitude transfers to the airport staff in Zurich so I was not too shocked on the plane. However, they should learn a thing or two from the Lufthansa employees. They are a long way from being professional."
Pros: "Service on plane was excellent."
Cons: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."
Pros: "Can't say anything in particular."
Cons: "Upon check-in at the airport, found Swiss Air switched our seats that were confirmed. They gave us excuses that were different each time we spoke with someone, and they didn't care to put the effort out to do anything about it. There customer service was less than satisfactory."
Pros: "Great crew & good complimentary food"
Cons: "More seat pitch"
Pros: "Everything was excellent on this flight."
Cons: "Maybe the food menu? But it wasn't bad."
Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Pros: "Crew was very nice and responsive."
Cons: "The flight was so hot. No personal air controls. Economy was horribly small."
Pros: "Food was great and abundant. Frequent service"
Cons: "Seats are too tight for such a long flight"
Pros: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Cons: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"
Cons: "Delayed flight."
Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Cons: "45mn late"
Pros: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Cons: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."
Cons: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Pros: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Cons: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."
Pros: "The crew were helpful and polite"
Cons: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Cons: "It was delayed"
Pros: "Attendants were very courteous"
Cons: "Very little leg room Seats were quite uncomfortable"
Pros: "I had a wonderful experience the whole way through."
Cons: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."
Cons: "The seats were uncomfortable, smaller aircraft"
Cons: "30 mins late both ways"
Pros: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"
Pros: "Good space above seats"
Cons: "Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style"
Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Pros: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Cons: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Pros: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."
Pros: "The staff was excellent and friendly"
Cons: "I didn't enjoy the food"
Cons: "1h45 departure delayed with no compensation."
Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Pros: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."
Cons: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Cons: "A gap between flights for 20 hours"
Pros: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."
Pros: "Nice flight attendants. Clean planes."
Cons: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Pros: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Cons: "Seats a little close together but not terrible."
Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Cons: "There was a 4.5 hr delay due to "technical difficulties". We had to switch planes. This caused me to miss my flight to Tucson out of LAX. When I asked them to help rebook my flight that Lufthansa caused ne to miss, i was told there is nothing they can do. Seeing as how that last flight was not booked through Lufthansa. This is absolutely ridiculous! There were no Lufthansa flights into Tucson so I had no choice but to go with another carrier! So after a long grueling 4.5 hr delay and 11+hr flight now I have to stay in a hotel because my flight out via Southwest was the last one out for the day and The only nonstop flight departs at 12:35 tomorrow. Thank goodness Southwest booked me on another flight at no charge! They take care of their customers. It was not their fault I missed the flight. It was dur to the "techincal difficulties" with Lufthansa. And every hotel within a 8 mile radius has been sold out. And at one point I booked online only to find out upon my arrival, after paying for taxi and havig him leave, thAt this hotel is sold out and should not have allowed me to book online. So after landing at 7:15 pm at LAX I am just now in bed at a hotel after searching and paying for cabs etc. And on my dime! Absolutely ridiculous !!"
Cons: "I was nauseous during the plane ride walked to back of plane and was told I wasn't allowed to be back there. When that is where the bathrooms were. I asked for an extra pillow when there were 10 free seats the crew never honored my request. Not once did they ask if I was ok. The food was inedible. And I was completely uncomfortable the entire flight."
Pros: "That my bag was at Johannesburg. My first flight was delayed due to a technical issue which meant I only had less than an hour until my connecting flight. It took me almost 20 minutes to walk to the gate just in time for boarding and was pleased that my bag had made it onto the same flight. There was loads of leg room in economy which as a tall person is really important."
Pros: "The flight was actually an Air Canada flight - a code share with Lufthansa. I had a good flight. The cabin crew were fantastic - very accommodating because I wasn't able to pre-select my vegetarian option online earlier due to the code share. They were very polite and professional. The seats were relatively comfortable and the movies onboard were aired and good. I would fly Air Canada again."
Cons: "I disliked the confusion with the code share. I have never flown a code share before an I was under the impression I was flying Lufthansa - not Air Canada. I really disliked not being able to check in online 24 hours before on either Lufthansa's site or Air Canada. That is ridiculous in this day and age - surely the two airlines can coordinate something were the traveller can check in online on one of the sites. Also, as a vegetarian, I wasn't able to select my meal - I had to hope that they had enough vegetarian meals to give me one. This is another problem thanks to the code share. If this is what code sharing is like, I won't be doing it again. No thanks. I'll book directly."
Pros: "Food was actually daily good"
Cons: "Flight was rerouted to drop off sick passengers. 10 hours after being served lunch and after the sick passengers had disembarked, there was little update on the flight status and no update on passengers getting dinner. The crew did not hand out water or snacks in the duration but instead ate and drank themselves in the crew area. If you wanted to eat or drink you had to interrupt them, and specifically ask to have a glass of water. If as a flight attendant you are hungry or thirsty after not having anything for so long, it's a good assumption the other 250+ passengers are also. Very inconsiderate."
Pros: "Good flight, lovely service and on time!"
Pros: "We arrived safely. The larger bathroom for wheel chairs"
Cons: "The food was much better than past flights. The crew worked hard to meet the needs of others. More room would be great improvement. Letting friends and family travel and sit with each other on the flights."
Pros: "The crew were friendly and helpful."
Cons: "Delayed. Fairly basic and the food (a sandwich) was poor quality."
Cons: "DID NOT GO TO MUNICH. Instead of one connecting flight I had to be rearranged for two since the orginal was cancelled. From Florence I was bussed to Balogna, then flew to FRA with delays, then from FRA to EWR WITH A 4+ HR DELAY due to system malfunctions, then EWR to LAX was a 6 HOUR DELAY BECAUSE OF THE PLANE!! Instead of a normal flight time, IT TOOK 24+ HOURS to reach my destination and EACH STOP HAD HOURS OF DELAY. The crew was late on my flight to LAX in addition, absolutely terrible. Never want to fly with Lufthansa or United ever again. Horrible, horrible experience."
Pros: "I liked it all."
Cons: "No Gluten Free snack!"
Pros: "nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever."
Cons: "They need to care about their customers and care for their customers better. They have a lot to be ashamed of."
Cons: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."
Pros: "The crew was awesome u almost missed the flight but they really helped out."
Cons: "The seats are uncomfortable and cramped"
Pros: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"
Pros: "The crew was nice."
Cons: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Pros: "The crew is amazing, special food needs is covered and delicious, great service after all."
Pros: "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Cons: "Play area for babies in economy class"
Cons: "Just deaiappointed"
Cons: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."
Pros: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight crew was extra nice, even accommodating requests that gave them extra-work. Economy passengers were treated like first class in terms of service and solicitude of the crew. Headphones, blankets, pillows were offered free of charge, so we’re the food and drinks, and there was a good selection of movies and music. On a 770$ ticket, mind you! The crew will come by repeatedly to check if passengers desired some more wine or coffee, offered water and juices on a tray several times outside the regular service times, and cared for the families with children. Thumbs up!"
Cons: "The warm food was a bit unappetizing, the potatoes for instance were black, but there is nothing that the crew could do better than offer to replace it. Such graceful approach to a little inconvenience!"
Cons: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Pros: "I thought the new plane was wonderful. The flight attendant was great and professional."
Cons: "I flew with Lufthansa about two years ago and the food was soooo much better. The food on this trip was very distasteful."
Pros: "Safe trip. Announcer had a radio voice."
Cons: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Pros: "The aircraft was great. A bit wobbly on take off and landing, but overall spacious and comfortable seating. The seats had many position options which was amazing. Meal service tableware was clean and pleasant to use. Food was also great. Also a very wide selection of entertainment options! Also, good flying from the pilot’s crew. Flight was on time."
Cons: "The servicing crew in the business cabin was inexperienced and unrefined. The flight attendants seemed to just want to “get it over with” with questions like “are you done?” The attendants wanted to take our drink order as soon as we got in without giving us a chance to settle into our seats and kept hovering over us until I had to ask her to give us a couple of minutes. The airline did not stock enough snack and ran out mid flight. We had to wait for the next meal service which was not fun. I ended up getting a sweet drink just to get by. Internet, which was paid, was so slow that I got tired of watching it trying to load the pages and gave up. Eventually, the connection completely stalled even though I still had over an hour remaining of the 4 hour package. I used maybe an hour of the total purchase. Total waste because I couldn’t get any work done. Overall, I did not think this was an experience worth a business class ticket."
Pros: "It is so nice to flight on board a plane were the staff knows what to do."
Pros: "Very attentive crew; nice leg room on upper deck; extra storage bin under window a nice touch; luggage arrived very promptly on carousel"
Cons: "sick, screaming babies in small upper deck space. I realize the airline cant help this but it would be a good idea to seat them all in one area of the aircraft so staff can give them the attention they need."
Cons: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."
Cons: "The flight attendant did not bring the wheel chair and take me to the bus where I waited too long and when I arrived to customs no wheel chair was there and I asked every officer there how to get the wheel chair no one helped after long time one officer called and the chair arrived and he transferred me to a cart the driver was very bad he did not help in seating me and I sit on the back with my carry on when he drives like crazy I fell on the floor screeming he stopped and place me in the front and he asked if I need a doctor I told him no I just need to catch my flight although I was hurt badly with a very big bruise and when I reach the gate the plane was gone and I have to wait for another flight to take me to San Francisco and from there to Los Angeles and I singed a paper that I don't want a doctor"
Cons: "I didn't like the food"
Pros: "It got me to my destination safely."
Cons: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"
Cons: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."
Pros: "Amazing service."
Pros: "Very nice flight, very little if no turbulence food was decent just luggage took forever"
Cons: "Luggage wait was an hr other then that the A380 which is my favorite plane was amazing"
Pros: "row 34 bulkhead was good leg room (I am 6'4")"
Cons: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."
Pros: "The flight Crew was very attentive and went the extra mile to keep us happy during our flight, the head stewardess I give her a 10+. we will fly with Lufthansa again. great movies!"
Cons: "The flight from Roma to Frankfurt was late and we had to run what seemed like two miles to be able to catch our connecting flight to Los Angeles."
Pros: "service was good except for 1 attendant that didn't want to be there. Entertainment choices were very good."
Cons: "Food was very poor. Chicken was rubbery and the two pasta choices tasted horrible with no meat choice other than chicken. The biggest issue was the extreme delays from Lufthansa that ate into a 4+ hour layover that I should have had at LAX instead I arrived at the opposite terminal from my LAX flight with no time to get through customs and onto the plane I missed the plane by 10 minutes and had to book a hotel that wasn't paid for because it was Lufthansa's fault and not United which then put me and my family home a full 24 hours later than was originally planned."
Cons: "flight was late; food was not so great, lunch and dinner were the same; :-("
Pros: "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Cons: "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."
Pros: "The onboard staff worked throughout the trip taking care of the passengers."
Cons: "The plan was over 4 hours late leaving and we had to board an Airbus 380 with buses. There was never any clear explanation as to why the flight was delayed."
Cons: "I missed flight to Los Angeles because of laziness and carelessness of Lufthansa employees. I came with the train on 12/26/16 at 8:33 am to catch flight to Los Angeles at 10:05 am. I had plenty of time. As soon as got of the train I got into line to check my luggage. I had boarding pass already. Line to check luggage was huge with 2-3 clerks to check luggage for all US flights. After while I complained that I will miss flight to several clerk who were standing around talking on the phones all the time but answer, if I got one was, sir you will be fine. After one hour I got to security check line which was equally long. I complained again no response. With probably 20 minutes left I cut the line on my one mad as hell. I got at 10:00 am at the gate and some older lady was like " Sorry sir we closed the flight". I said "What do you mean, it is 10 am and flight is at 10:05am??? "Sir we sold your ticket" I couldn't believe her words. Anyway they sent me to Munich to catch flight to LA next day. Best part I HAD TO PAY HOTEL IN MUNICH BECAUSE LUFTHANSA DID WANT TO COVER EXPENSES. I don't know what happened to famous German organizational skills or this is just Lufthansa and her careless employees."
Pros: "Excellent crew service. Nice man from Italy who spoke Italian, German, Spanish and English. I cannot recall his name (Gian....??) but he was wonderful. Helpful, professional and congenial. Thank you."
Cons: "Bathrooms were well ventilated, very strong smell."
Pros: "Really NOTHING!!!"
Cons: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"
Pros: "Extra legroom, pillows, headphones, and blanket provided. I liked that I had my own screen. Snacks and drinks were offered in between meals. Water constantly available which is important for hydration on such a long flight."
Pros: "TV & movie selection, food and drinks were great! staff was friendly and there seemed to be a bit more room between seats!"
Pros: "Clean large toilets. enough of them so you need not wait. toilet area large so you can walk around. Crew friendly and always anticipating our needs. I liked the hot towels handed out twice during flight. Also the 2 delicious hot meals and snack. The captain didn't turn on seat belt sign at all; others turn it on after 3 or 4 seconds of slight turbulence and leave it on for the next 30 minutes even when it is smooth after that."
Cons: "More current movie selection would be nice."
Cons: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."
Pros: "On the whole, classy service and comfortable The flight attendant who took the time to help me understand how customs would work"
Cons: "The flight attendant who said she'd get back to me when I had a question about connecting flights. Not only did she not get back to me, but with annoyance asked me hadn't I heard the captain's message on the loudspeaker. The captain had said to ask a flight attendant for further info, which is what I was trying to do."
Pros: "Comfortable, crew are very helpful and cheerful."
Cons: "Food isn't that good"
Pros: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Cons: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."
Cons: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"
Pros: "Entertainment was adequate."
Cons: "The plane was freezing for 11 hours. Flight attendant said it would be adjusted but it never was. We were against a wall and seats did not recline. Very little room."
Pros: "We didn't crash."
Cons: "Flight attendants repeatedly increased the amount of alcohol given to drunk passengers while those passengers spilled food and drinks on me and could not keep their bodies out of my personal space."
Pros: "The A-380 is outstanding. Seats are good, even in economy. Entertainment system is great."
Cons: "It seems to me that boarding by Groups has not helped in the least bit, instead it has made things slower. It's bad enough that the charges and limitations on luggage have forced everyone to try to board with their suitcases... The group system just makes things worse. I recommend BA compares itself to Lufthansa, Swiss, Qatar, Thai, whatever, and avoid trying to match Easyjet and American Airlines on service levels. Oh, and there is no excuse for long delays and cancellations in the most important airport in Europe. At least not for a simple dusting of snow."
Cons: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"
Pros: "Very little."
Cons: "Awful (typically BA) configuration im Club World on a 787 - cramped, inadequate storage, just lacking essential comfort for a supposed premium class. Food: seriously, I've had better in student cafes. Just stop it BA - its like some kind of prison food. Entertainment: meh. Small selection of new release movies. Crew: with the exception of one - just one from a complement of 15 odd - of the crew, the rest were a surly, inhospitable miserable bunch. If you hate your job don't take it out on customers - especially in a service industry."
Pros: "All of the flight attendants were extremely sweet!"
Pros: "The crew was great"
Cons: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Pros: "Great crew!"
Cons: "Late catering delayed flight. Fix ground services."
Pros: "The staff are good and attentive"
Cons: "Just the delay and long flight but that's something that BA has no control"
Cons: "A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better."
Cons: "I added a quick trip to Austria while I was in Europe and timed it so I would fly back to London and then back to LA on the same day. London had a huge wind storm on 10/21 so my flight from Austria landed 1 hour late, with that I missed my London-LAX flight on BA (that I purchased via Kayak). The BA agents tried to help me but were not able to use my Kayak ticket to re-book me or at least recover some of my investment. There was no phone number provided on my reservation and after an hour of trying to help me, they said I have to buy a brand new ticket. The cost for my return and my seat reservation both were lost and my new ticket was $1,600 (and I had to spend the night in a hotel at Heathrow as at that point all US flights left for the day). I usually book directly with the airlines because I want to avoid situations like this, so it is too bad that the one time I come to Kayak I end up having to buy a new ticket that was twice as expensive as the original one. Ina Watkins email@example.com 646-594-3593"
Pros: "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Cons: "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."
Pros: "Flight attendants are so friendly, cheerful, personable and polite"
Cons: "BA website required payment for any seat selection, so I paid $35 for two aisle seats to be close to my husband. Then, BA website did not allow change or upgrade of seating when I at last discovered upper deck availability and paid another $50 each for us to sit together.. I purchased seating months in advance, and so did friends travelling with me, but my husband's seat was given free to a man who said had just purchased 2 days prior. I purchased my one friend an exit row seat in main cabin for $75 but BA gave it to someone else. Yes, I want refunds and will be writing more about this to BA and posting about this horrid discomfort."
Cons: "Staff where very rude. I asked if me and my partner could move as the person in front had there seat back therefore my knees got damaged and grazed they simply said we can't move you and left I asked a number of times I was ignored"
Pros: "This was a great flight, seats were spacious and comfortable, food was hot and tasty. Entertainment also good - variety and quality."
Cons: "Not quite enough drinks given out for an 11 hour flight but otherwise great."
Pros: "The crew was friendly and helpful. The entertainment options were good and the food was fine."
Cons: "The seats reclined too far, so if the person in front of you put their seat back, it practically hit you in the face. It made it uncomfortable."
Cons: "Seat is not so confortable crew member is not enough always forget to skip my raw and there is no more food I want ! Airplane is too big all full too many people and the gate is too far to walk to"
Pros: "Fantastic crew. Very nice people."
Cons: "Sitting in coach. The seats were so close together that the tv screen in front of me was blurry--it is that close to your face. Miserable. Could only watch one movie on a 10 hour flight because it gave me a headache. The seats are absolutely claustrophobic. It was miserable."
Pros: "Staff was exceptional."
Cons: "First a large number of the flight was flagged for special screening which meant that they had to do additional procedures and were very understaffed as many of us talking near 100 people had to stay behind and wait for over an hour as three employees screened us in detail. This while the rest of the plane was already boarded. Thus the flight left late and arrived very late to LAX. Secondly the refrigeration on board for food was broken thus spoilong the food so we only received one meal on an 11 hour flight which we were starving and not what we paid for during this flight. They did offer snacks but when not having a full meal as paid for it is a huge let down. Thirdly why is Wi-Fi not offered on this flight. Due to the late departure and late arrival we missed my connection to TUS and was not able to make calls or email during the flight. Not acceptable. Very unhappy and will never be flying with British Airways again. I WILL ALSO NEVER LET FRIENDS AND FAMILY FLY WITH THEM. An airline as prestigious as BA needs to work better at ensuring the minimum on offering wait we the customer pays for and this did not happen. Staff was amazing and very friendly but we were very dejected and felt that your brand suffered a lot with this experience. I do hope to hear from airline about this incident as my wife and I travel constantly."
Cons: "The crew was rude and almost didn't seem like they wanted to be there especially this one person called Byron."
Pros: "Arrived 30 minutes late after problem at gate with the Jetway not retracting. Ground staff were pleasant. In-flight staff were friendly and helpful. Food was okay."
Cons: "Having to pay to select your seats is bargain carrier behavior. My family of four had to pay nearly $400 extra to select our seats in advance instead of having them assigned to selecting them the day of the flight. Seats were cramped and not too comfortable. I flew Air France on a previous trip to Europe and it was much more comfortable seating. The in-flight entertainment system kept freezing up and had to be reset multiple times. The touch screen (which is the method of navigation through the system) did not work. On a 5 hour flight that would be an inconvenience - on an 11 hour flight it is a bit more of a problem."
Pros: "The plane was new and everything was up to par."
Cons: "There wasn't anything I didn't like other than flying in coach!"
Pros: "Everything was pretty standard, was really impressed by the polarized video screens that look black if you're not sitting right in front of them. Genius. Food was good! But you know...for an airplane"
Cons: "Once the attendants handed out snacks on one side of the plane and not the other. I was pretty sad about that."
Pros: "The food was good and the flight attendants were attentive, especially considering the number of passengers. Overall, British Airways does a much better job than most American airlines."
Cons: "As with most airlines, the seats were cramped, especially when the person in front of me reclined their seat."
Cons: "Legroom could be better"
Cons: "While I prefer beef to be cooked rare to medium-rare (and mentioned this) on both legs the meat was well-done and dry. This is common to many airline steaks, and may be an unavoidable consequence of the limitations of preparing food on board. (Though I have had reasonably prepared meat dishes on certain AA flights). All dishes are highly under-seasoned, but a packet of salt and paper is provided, so this is not a curial concern."
Pros: "Again, I liked that the staff was very kind, accommodating and professional"
Cons: "I did not like a family that delayed us by 10 minutes because they did not wanted to comply with policy regarding a cello they were carrying. It was very annoying and they did not apologize to the staff."
Pros: "Decent leg room, crew and entertainment."
Cons: "Upon landing late in London from Rome there was no one to bring the walkway to the plane so had to wait on the plane when we were already behind schedule on a tight connection. THEN having to go through second security check in London when changing planes and security in terminal C was closed so had to transfer to terminal B for security and back to C to catch flight barely making it! Luggage did not make connection. Promised it will be delivered today."
Pros: "Flight crew is the most helpful and genuine I've experienced of all carriers. I've had bad experiences with Lufthansa, United, American, and Delta. Everything we asked of BA was taken care of quickly and they truly seemed to care more. They are especially attentive to children. The A320 storage space overhead is huge and seemed to have room to spare with a fully booked flight."
Cons: "Seats are so uncomfortable for people 6 foot tall and above. Why can't they make a seat that adjusts for taller people."
Pros: "Long flight but free personal entertainment screens and free food breakfast, lunch dinner and snack. Free wine with the dinner"
Cons: "That the flight was delayed and we had to run to make our connection. The flight attendant reassured us that we were making up the lost time in the air and there was going to be no issues."
Pros: "flight was on time. Checking in was easy, and well directed. As for entertainment, plenty of new release movies to view."
Cons: "The seats are uncomfortable, due to a metal box under the seats . You have to sit with legs in an angle, instead of straight; After 9 hours, it's very uncomfortable."
Cons: "Paid extra for seat- seriously? why??? No one else did and there was no extra leg room~ Make it fair for everyone!"
Pros: "Boarding was quick and staff was friendly. On board the service was great. All flight attendants were smiling, friendly and kept coming through the economy cabin with orange juice and water to make sure we were all well hydrated. We received lunch, movie snacks, and a mini pizza lunch. The only meal that wasn't great was the mini pizza."
Cons: "The only minor issue we had on this flight was that our entertainment units stopped playing movies 4 hours before we landed. The cabin crew tried resetting it a few times and tried everything they could to fix it, but it didn't work. They did compensate us for the inconvenience so that was nice."
Pros: "Boarding went smoothly."
Cons: "the seats are horrible! I expected more comfort on an airbus. there was less room on the international flight than on domestic flights on other carriers!"
Cons: "Would have liked the option of internet - even for fee on the 12 HR flight from London to La. otherwise great"
Pros: "The food was good and the leg room was very good. The flight was on time."
Cons: "On both flight s going to LAX to London and London to LAX we were sitting in the back of the plan with all the families with noisy kids. on the flight to London I had two twins in one seat it was difficult for the mother and the children were all over the place. with a tantrum at the end of the flight because of having to have the seat belt on. On the flight home we were in the last row and all kinds of crying kids. If I ever fly again on British Air I want a seat further forward but if is hard to pre book your seat. We are in our 70's and would like a quieter area."
Cons: "Departure time was 4:10 pm, and they finished boarding at 4:45 pm. Then we had to sit in the plane on the tarmac for another 2 hours, while the captain kept coming up with the weirdest excuses about why we are delayed. First they had to do a manual passenger head count, because the numbers didn't add. After an hour, he says they are finally done counting and are waiting for the truck to push the plane on to the runway. He says that since this is a A380, it needs a bigger truck that is in short supply at Heathrow!! He came on the intercom few more times in the next hour with more excuses about why we are delayed, but by then I was too mad to remember what the hell he was saying."
Pros: "Heathrow Terminal; Check in easy. Staff knowledgable Security smooth until you reach carry on check. Disorganized area very cramped, 3-4 individuals at a time to place items in trays."
Cons: "Gate not assigned until 1 hour before boarding but this issue would be workable if the assigned gate is A. I am 68 years old the trek to gate C was ludicrous."
Pros: "Good selection of movies. Flight attendant super nice. Provided plenty of drinks with meals and brought around water and juice in between."
Cons: "Too many sweet things in meals."
Pros: "We've met one nice and polite employee from British Airways."
Cons: "The plane was delayed and no reason was given. My boyfriend got selected for a 'random' security check and because he helped carry my bag for two seconds they had to check that one as well. As a result we were the last people to board and delayed the plane even more and then announced to everyone as we were boarding that we're now ready to leave so we got dirty looks from everyone. They straight up didn't even take our luggage on the plane and got an email while landing that we won't be getting it until the next day. The cabin was very, very warm, they barely turned on the AC after asking them, awful food and no option to buy another. And worst of it all all everyone was so rude, no one apologized for the luggage or for anything really. This was the return home from our holiday trip, where British also lost our luggage (more than half of the trip we had no clothes and had to buy new ones), we were delayed by almost a day and had to add an extra stop to our anyway very long trip. And had an 'amazing' British Airways employee ask us why would she apologize for us being delayed for so long, it's not her personal fault. We still don't know the reason for the delay, btw. That was at no times communicated."
Cons: "Although I was in business class the service seemed unattentive and sparse. The crew did not check for passengers needing additional drinks and did not clear the empty glasses until almost the end of the flight. Overall, the crew seemed more suited to economy class than business class."
Pros: "The best-flight entertainment I have ever had on a trans-Atlantic flight. The flight also arrived forty minutes earlier than estimated."
Pros: "Well it was operated through American Airlines so it wasn't BA. I don't understand why they do that. And I didn't know it at time of booking. Anyway flight was annoying at first bc it took 10 years to take off. The crew was so so. There was a rude attendant who was male and a really nice one. The guy seemed irritated to be working or asked any questions. The food was decent. And I was lucky to get my own row. So I slept the whole 10 hours. I'd have to check the plane next time I flew with American. The plane on way out of states was awful!!! So it was meh overall."
Cons: "Rude attendant Wouldn't let me use bathroom while it talking 30 years to take off."
Pros: "Great seats, comfortable plane"
Cons: "The Baby bassinet is a bit small and like a beach lounge chair. It looked like our son was about to be fired out of a catapult."
Pros: "They checked our passports and we boarded immediately after, at the same speed. It was a perfect pace. No gaggle or cattle call."
Cons: "The ride was extremely uncomfortable but that is the fault of the A380. If you are in the cheap seats, look into another airplane. It's simply terrible."
Pros: "The flight attendants were very nice!"
Cons: "The passengers in front of us were not told to put their seats up during dinner or lunch time. I think, the flight attendant should make that passenger aware. It's very uncomfortable to eat. We were left without service/water between meals. If you are not seated by the aisle, it is not easy to walk to the back and ask for drinks. I flew with other airlines and they have their flight attendants go around quite often offering water."
Pros: "The food"
Cons: "I did not like flying back on American."
Pros: "Missed flight, but British Airways put us on a united flight the next morning and paid for the hotel, dinner and breakfast. Baggage checked into British Airways in Rome arrived safely on the United flight at LAX. You need to have a non applicable column above."
Cons: "Missed this flight due to the plane arriving late in Rome."
Pros: "Same crew was great"
Cons: "Same got all the way to the destination and had no luggage"
Pros: "Due to my husbands frequent flyer status, we were able to upgrade coach seats to premium free of charge - which afforded priority boarding and more comfortable seats - although, there was not much difference in legroom or general space. This flight was not full, so I had an empty seat next to me - always a good thing on a long flight. Lots of movies and entertainment available to fill up the hours. Served food and drinks constantly (3 meals plus, if I remember correctly) but the food was pretty bad. One of the bathrooms was a generous size, which made it more comfortable."
Cons: "Boarding was confusing. They separated out groups but did not make clear where each group was to go, which caused unnecessary jam ups. Stewardess on this flight that served my section was rather grumpy and unhelpful. Seat in front of me was broken so it leaned way back into my lap, making it difficult to eat or read on my e-reader. I had a premium seat, but there did not seem to be any difference in leg room or the size of the seat than normal coach. Although there was several meals - the food was horrible. Best to take your own aboard. We were delayed getting off the ground, having to sit on the plane for a while before take off. We landed over an hour late."
Cons: "not enough leg room. I had asked for seats with more leg room due to my medical condition and did not get any satisfaction"
Pros: "From the beginning of the flight, the bathrooms were a mess"
Pros: "Flight was canceled and I believe it was canceled before I got on the flight in New York. They should have told me that the second leg was canceled. I suspect they knew that because I was not issued a boarding pass for the second leg when I checked in at New York."
Pros: "very friendly crew. great landing in very windy condition"
Cons: "bad seat"
Cons: "Business class seats were like economy just no one in middle seat. not very comfortable. no entertainment system at all."
Pros: "Polite and helpful crew, Minimal turbulence."
Cons: "The toilet was very dirty from ouagadougou to abidjan as if it was not cleaned at the stop over in ouagadogou. Please keep it clean. Flying economy is not a crime to be punished by dirty toilet. The food was not good I arrived home very hungry. We were not given the blankets yet they were on board. I thought this was a given."
Pros: "I like that my Flying was peaceful and safe thank you"
Cons: "Everything. I will never fly on United again."
Pros: "Crew was very nice. Chocolates were very nice."
Cons: "Come on guys for the price of the ticked you could have served us something more than a sandwich."
Pros: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Cons: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."
Pros: "Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep"
Cons: "The choices of movies"
Cons: "Delay of 40 minutes"
Pros: "Everything was good except the long layover"
Cons: "Shorter layover"
Pros: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Cons: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."
Cons: "Free coffee"
Cons: "At least give a glass of water."
Pros: "Crew was okay."
Cons: "That your airline commit to schedules."
Pros: "Seat not confortable"
Cons: "Get newer planes with better functional amenities"
Cons: "We took off late"
Cons: "To be given a blanket. And better choice in music"
Pros: "Edficient boarding and pleasant onboard service"
Cons: "Cleanliness of plane and limited movies"
Pros: "Food was good. That is pretty much it. Well, Brussels airport shopping and food was good too."
Cons: "I travel a lot, and I've used many airlines before. This was my first and last time I use Brussels airlines. The cabin crew is not friendly. The entertainment was poor. The checking process was horrible (the airport is not properly designed, managed, poor information systems) I will gladly go through the mad house in Heathrow, or long walks at Schiphol, but not interested in Brussels."
Cons: "Flight crew would gossip in Flemish Food not good and I vegetarian dinner option provided at all!"
Pros: "I found that the meal served was of particularly good quality and tasty"
Cons: "the fact I bought a new ticket"
Cons: "They didn't served me food"
Cons: "3h delay!!!"
Pros: "The crew was calm, professional and polite."
Cons: "There was a delay of almost an hour on my first leg of the trip, which meant that I was really rushing to get to the gate for my connection in Brussels. It would have been nice to have some sort of express option for that, since it was the airline's fault that we were late."
Pros: "We loved the movie."
Pros: "Food was fair, and the boarding process involved multiple checks by the same people, of the same documents. Seems redundant, and there are probably more productive ways to check. Seats very uncomfortable for such a new plane. Ugh, can’t wait to get off. Movie selection mediocre."
Cons: "Food and seats"
Pros: "Everything was perfect, highly recommended"
Pros: "Punctual, clean plane, friendly service"
Cons: "Everything was as expected. Full flight!"
Pros: "Ok easy flight. Crew were great, really friendly:)"
Cons: "Seats to small, food humm? Dubious"
Cons: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."
Cons: "Crammed seats, not very clean, took pictures, very dirty."
Cons: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."
Cons: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"
Pros: "Nothing special"
Cons: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Pros: "Nice crew"
Cons: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."
Pros: "Small plain. No interlaken. Cold food"
Cons: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."
Pros: "Your airline 100% better then Air Canada."
Cons: "We paid extra for economy plus, but they completely messed up that part of the reservation. Multiple phone calls and run around at the airport. The "upgrade " is a nice one but the hassle was stressful and still not sure if I'll get the $ straightened. Front of plane warm, but back cold."
Airlines flying to Huntington Beach have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Huntington Beach
Masks required on board, masks provided on flights to Huntington Beach
Social distancing seating
Middle seats unavailable to book on flights to Huntington Beach
Testing for antibodies, testing for symptoms for flights to Huntington Beach
Waiving of change fees. Search flexible flights to Huntington Beach