Daily cleaning, installation of cabin HEPA filters on flights to Kissimmee
British Airways, Finnair and American Airlines have waived their change and cancellation fees on flights to Kissimmee. Confirm policies on booking site.
You cannot fly directly to Kissimmee. KAYAK recommends you fly to Orlando (MCO) (10.95 mi from Kissimmee). From there you can hire a car or take a taxi.
The closest airport is Orlando (MCO) (10.95 mi). Other nearby airports are Orlando All airports (ORL) (17.39 mi), Orlando Sanford Intl (SFB) (34.17 mi), Melbourne (MLB) (48.93 mi) or Daytona Beach (DAB) (64.47 mi). KAYAK recommends you fly to Orlando.
If traveling to Orlando Airport, the cheapest city to fly from in the last 3 days was Bristol, with flights as low as £118 one-way and £191 round-trip. Flights from London are the most searched and start at $198 for a return trip.
American Airlines, Finnair, and British Airways usually have the most frequent connections from Orlando Airport to other cities in United Kingdom.
Orlando is 9 miles from the center of Orlando.
When flying to Orlando, you'll arrive at Orlando Airport (MCO). The airport is also known as Orlando or Orlando Intl.
Most visitors from United Kingdom will not be allowed to enter Kissimmee. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Kissimmee
Visitors from United Kingdom are not required to quarantine after entering Kissimmee.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Kissimmee.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."
Pros: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"
Pros: "Flight was on time. Friendly crew and professional."
Cons: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Pros: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"
Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"
Pros: "Tasty lunch with good service in business class. Modern comfortable plane."
Cons: "Flight delayed by a few minutes."
Cons: "I’m a small person & your seating is cramped & uncomfortable!"
Pros: "clean, very new plane friendly staff"
Pros: "Food was actually really good."
Cons: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."
Pros: "On time and standard service."
Pros: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Cons: "The food was edible but not up to the usual Swiss Air standard."
Cons: "The gate was changed without significant announcement"
Pros: "Good space above seats"
Cons: "Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style"
Pros: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Cons: "Tight connection on Zurich."
Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Cons: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Pros: "The staff was excellent and friendly"
Cons: "I didn't enjoy the food"
Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"
Pros: "Almost nothing.."
Cons: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."
Cons: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Pros: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Pros: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."
Pros: "The seats"
Pros: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Cons: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("
Cons: "The wine"
Pros: "Great kosher food! Very kind attendants."
Cons: "not enough foot room."
Pros: "Great kosher food!"
Cons: "Leg room"
Cons: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"
Pros: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
Cons: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."
Pros: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Cons: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."
Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Cons: "I had a good seat, the plane was comfortable and the crew was nice"
Pros: "Too short to rate but good overall"
Cons: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"
Pros: "The whole flight process was a nightmare! From the counter check in to baggage claim."
Cons: "There should have been a children's area that was double insulated from the rest of the very full and crowded flight."
Pros: "good service, good food"
Pros: "Food and drinks"
Cons: "The flight is rough. The ascend and descend pattern too abrupt that causes nausea. I wish the pilot need to be a passenger once in awhile to feel how others doing their job so he himself learned to adjust his ways."
Cons: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"
Cons: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."
Pros: "My first time to fly edelweiss and it was a very good experience. The crew members of Edelweiss were very friendly and respectful. they offered drinks and the crew were smiley. The food was very good. The flight attendants offered more drinks during the flight."
Cons: "For a short person like me (4 feet 11 inches tall) the seats at Edelweiss aircraft are comfortable. My feet could touch the floor and rest - a big difference for short people like me."
Pros: "The staff was friendly and kind :)"
Cons: "1. There was a 1.5 hour delay in The Zurrich Tel Aviv leg. 2. It took 3 hours from take off until they turned the lights off. :("
Pros: "Lovely crew"
Pros: "Crew was very nice."
Cons: "Seats are very close to each other. I barely had any room, especially once the person in front of me reclined. The entertainment system looks to be very old. It had to be reset at one point because it froze, and everyone was without the system for a while."
Pros: "Big variety of complementary beverages including wine. Sandwiches. Toys for children."
Pros: "The crew were all excellent"
Cons: "Dinner choice was poor. Starter was just a few salad leaves."
Pros: "Comfy, nice crew, attentive."
Cons: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."
Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."
Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."
Pros: "Great attentive service, good food and in-flight entertainment"
Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Pros: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Cons: "Plane was delayed for 3 hrs. That's a bummer."
Pros: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Cons: "Missed connection to SFO"
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"
Pros: "We paid extra for exit row seats so we had good leg space"
Cons: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."
Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."
Pros: "Crew very friendly"
Cons: "Seats and legroom poor if you’re six feet tall"
Pros: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"
Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."
Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Cons: "Too much food - not enough time to sleep in comfort!"
Pros: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Cons: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."
Cons: "Food was terrible"
Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."
Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."
Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"
Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."
Pros: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."
Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "Great service outstanding staff"
Cons: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Cons: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Pros: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Cons: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."
Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Pros: "Entertainment was okay, flight crew was nice"
Cons: "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."
Pros: "Great cabin comfort and entertainment. Very nice place to be."
Cons: "Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable."
Pros: "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Cons: "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."
Cons: "Cold draft at all times."
Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."
Pros: "Everything except the seating - far too cramped now"
Cons: "Seating! Seats getting ridiculously tight"
Pros: "No queues on check in, security nor on arrival. New plane, touch screens, usual abundance of films and food. More drink rounds than last trip. Wifi if you want it."
Cons: "cabin crew very perfunctory. No apology for screen needing resets ( sorry about that would do). Ok but no smiles or personal interaction"
Pros: "Entertainment and crew attitudes both excellent"
Cons: "On board seating. Getting far too cramped for long=haul flights"
Cons: "It was late leaving."
Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."
Pros: "Amazing experience! Virgin Atlantic is different from other airlines from the start. Firstly my plane had a name, not just a number- Jersey Girl - which is a great film, by the way. Next, boarding was efficient and done by loading on the passengers at the back first. Next, all the staff, both on and off the plane, we're amazing. Helpful, friendly and professional. The food was fine. Let's face it, there's not a lot anyone can do with food with the constraints of being at altitude. I love the provision of sleep aids and was able to get more sleep on this flight than with any other airline. The entertainment system is brilliant. Great choices, including Indie films and foreign films- what a treat!! The intro tutorial is genius. I watched the whole thing, which is rare for me. I fly from SLC twice a year across the Atlantic to visit relatives back home. This route through Orlando was a bit circuitous, but I left my booking until late this year. So glad I did. I will always go with Virgin in the future even if it does mean a longer internal flight and a slightly higher cost. Thank you !!"
Pros: "The service was really excellent"
Cons: "The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable."
Pros: "The food and entertainment was very good. Good choices on both."
Cons: "Staff needs be taught better customer service skills. Boarding the plane was carnidge! Flight as delayed slightly but nothing too significant. Although staff called passengers according to "special assistance and upper class" one queue was letting everyone through regards of where in the plane they were sat! When this was pointed out to what appeared to be the person in charge, she more or less shrugged her shoulders and turned her back. In fact she didn't even acknowledge him verbally. This resulted in people unable to be seated quickly as it would make sense to load the rear of the plane first surely?? On the actual flight one cabin crew taught my eye (as you can understand a long haul flight is very boring!!) and I noted that not one time did she say "please or thank you" Surely that's just basic curtesy!! In my opinion, Virgin Atlantic is a lot of hype. Not as good as they think they are."
Pros: "Quick check in process."
Cons: "Had a broken table so had to balance my meals on a pillow an magazine. We're promised air miles as compensation but none have appeared."
Pros: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"
Cons: "Lufthansa airline has no intention to help their passengers and happily see their passengers suffer from the airline's mistakes"
Pros: "Priority boarding with small kids"
Cons: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Pros: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Cons: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"
Pros: "That my bag was at Johannesburg. My first flight was delayed due to a technical issue which meant I only had less than an hour until my connecting flight. It took me almost 20 minutes to walk to the gate just in time for boarding and was pleased that my bag had made it onto the same flight. There was loads of leg room in economy which as a tall person is really important."
Pros: "The flight was actually an Air Canada flight - a code share with Lufthansa. I had a good flight. The cabin crew were fantastic - very accommodating because I wasn't able to pre-select my vegetarian option online earlier due to the code share. They were very polite and professional. The seats were relatively comfortable and the movies onboard were aired and good. I would fly Air Canada again."
Cons: "I disliked the confusion with the code share. I have never flown a code share before an I was under the impression I was flying Lufthansa - not Air Canada. I really disliked not being able to check in online 24 hours before on either Lufthansa's site or Air Canada. That is ridiculous in this day and age - surely the two airlines can coordinate something were the traveller can check in online on one of the sites. Also, as a vegetarian, I wasn't able to select my meal - I had to hope that they had enough vegetarian meals to give me one. This is another problem thanks to the code share. If this is what code sharing is like, I won't be doing it again. No thanks. I'll book directly."
Pros: "Good flight, lovely service and on time!"
Pros: "The crew were friendly and helpful."
Cons: "Delayed. Fairly basic and the food (a sandwich) was poor quality."
Cons: "Our flights from Budapest and Munich left late causing us to RUN from landed plane to boarding plane. Again over 65. and I was sick. Never again!!"
Pros: "I liked it all."
Cons: "No Gluten Free snack!"
Cons: "Depart on time"
Pros: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Pros: "The crew performed their duties in a professional manner."
Cons: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."
Pros: "Good. Thanks."
Pros: "Crew was good overall"
Cons: "Food was overheated and bland in taste. No on board entertainement"
Pros: "The crew"
Cons: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."
Pros: "Good crew unlike previous experience a few months ago"
Pros: "Quick and easy flight decent cold sandwiches."
Pros: "Crew and food."
Cons: "Entertainment was ok."
Pros: "Pleasant crew"
Cons: "No complaints"
Pros: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Cons: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."
Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Pros: "Everything except boarding"
Cons: "Boarding process was incredibly disorganized"
Cons: "Delayed in plane almost an hour after landing before being allowed to deplane"
Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"
Cons: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."
Cons: "It didn't happen"
Pros: "Crew and entertainment options"
Cons: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
Pros: "Nice crew, good entertainment, efficient flight"
Cons: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Cons: "Rating and bad customer experience shared on web...."
Pros: "Getting a text alert so I didn't waste my time going to the airport"
Cons: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."
Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"
Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."
Cons: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Pros: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Cons: "There was nothing I didn't like."
Pros: "High quality service, attentive flight attendances, as always on Lufthansa."
Pros: "Indian meal and movie options"
Pros: "Slept through a meal and was given one when I woke up. Very friendly staff. Smooth flight and landing."
Cons: "Movie selection rather limited"
Pros: "overall good flight"
Cons: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"
Cons: "Less leg room"
Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."
Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."
Pros: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"
Cons: "Very small narrow seats in business class on this flight."
Pros: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Cons: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Pros: "Very good experience. Good movies."
Cons: "The LH reward program is not very user friendly."
Pros: "on time great food extra legroom seat"
Cons: "movies sucked"
Pros: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Cons: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."
Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."
Cons: "Having to go to a different line to pay for a heavy bag"
Pros: "Courteous crew"
Pros: "Very short flight, crew was great"
Cons: "In Orlando we had a connection to Alaska Airlines to Portland, Oregon. No one knew where it was. Gate attendants told us to look on flight board. Not listed!"
Cons: "Use another airline"
Cons: "The plane was broke and had to wait an hour and half did another one"
Cons: "Gin availability"
Pros: "The entire experience was amazing."
Pros: "This was a quick flight - 39 mins I also got an upgrade too"
Pros: "Aubrie and Claire"
Cons: "Engine could have started. It didn’t."
Pros: "Crew was very nice."
Cons: "More room in seat"
Cons: "Landing was rough."
Pros: "Crew was great!"
Pros: "Great crew, on-time arrival, quick boarding"
Cons: "Crowded seats in the back of the plane, Low quality and bland snack options"
Pros: "Everything was great on the flight"
Pros: "We were on a new plane and each seat had power."
Cons: "I was in the window seat near the back and there was a steel box (guessing for the electricity to the seat-back) that took up a third of the width for my feet."
Cons: "The plane was a little too hot."
Cons: "Never happened. Had to be cancelled cause we missed our main flight."
Pros: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."
Pros: "Overall a good flight"
Cons: "The boarding at phl continues to be the stuff of nightmares. Get organized PHL!!"
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Pros: "Got us there"
Cons: "Cramped seating"
Pros: "The plane was cleaned, the movie was good and the food was good with lower price. It was a no problem flight and on time."
Pros: "In flight movie options are great!"
Cons: "We boarded about an hour late but that happens."
Cons: "they broke my luggage"
Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."
Pros: "I slept the whole way and we even landed a bit early. It was a great flight."
Cons: "No complaints!"
Pros: "2 flight attendents reset the unit but to no avail."
Cons: "We could not resolve it."
Pros: "Friendly people, seemingly short flight, as I slept part of the way. A lot quicker than driving from upstate New York."
Cons: "Again, hard to hear announcements, and I was unaware that non-alcoholic beverages were complimentary. Ride was a little rough, awakening me numerous times"
Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."
Cons: "LATAM took our luggage from a flight from a different airline that we used to get from Miami to Orlando. They locked it up and closed before we arrived. My friend was unable to get his medicine, I missed vital time from a work contract, and we had to spend the night at the airport waiting until 1pm today to receive our luggage. This is the worst experience I've had with an airline. No one spoken with on LATAM seemed to care. We were stranded without sleep and got no clear answer from the LATAM hotline. There was no mention of compensation for our troubles. I will not be recommending this airline to other travelers aa this has ruines my work schedule and my friend is unable to get his medicine."
Cons: "Delay otherwise average"
Pros: "Great service"
Cons: "Delayed flight, attendants were rude and unhelpful."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."
Pros: "I arrived at my destination"
Cons: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Cons: "Flights a few hours late, and then the time to turn for the better, and asked the staff, they actually said that I would like to wait, this flight service is really too bad."
Cons: "Late flight and my suitcase still in Orlando (I'm in Lima)."
Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Cons: "The plane was old."
Pros: "Smooth flight"
Cons: "Sitting on a plane waiting for take off for two hours."
Pros: "In-flight entertainment. The new aircraft 787 is great."
Cons: "Too many ads for the in-flight entertainment, too few episodes available."
Pros: "Nothing.. Entire experience was horrible for my 17 year old"
Cons: "Everything.. Will never use American Airlines again"
Pros: "We loved everything. The check in was easy and the boarding was great. Personnel were all very pleasant and it seems they were having a rough. time with full planes and asking for passengers to check baggage. Everyone with AA was customer driven and professional."
Pros: "Uneventful nonstop between DCA and MCO. Flight attendants were professional."
Cons: "Boarding at DCA was a messy cattle call. Baggage claim at MCO is slow."
Cons: "Delayed for hours on board and nothing for refreshment etc offered by crew. Nothing to help us feel comfortable. Considering an amount of us travelling with young children and was early hours in the morning. Horrible start to an expensive vacation. I don't even want to continue. It was a partner from American Airlines. ( shocking airline). Will never be on another of their flights."
Pros: "On board crew were nice and lounge staff were great."
Cons: "Otherwise, terrible customer service at check in and boarding. First AA flight in years and will likely be the last."
Pros: "Smooth flight"
Cons: "It was delayed"
Cons: "Mucho frío y baños muy sucios."
Pros: "Crew was great and seat was comfortable"
Cons: "Very poor signage to show where boarding groups 1, 2. 3 , & 4 were supposed to queue. Gate attendant nasty."
Pros: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Cons: "Phone chargers did not function"
Pros: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Cons: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Cons: "Online check in didn’t work."
Pros: "The pilot did an excellent job navigating through rough weather."
Cons: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Pros: "Did not have A chance to fly this route."
Cons: "they do not offer even water with no pay"
Pros: "Wine and ham in Spain."
Cons: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."
Pros: "Entertainment system is great. Lots of new released movies."
Cons: "Boarding is chaotic mixing priority with the rest of passengers."
Pros: "Flight was short."
Cons: "Did not have any leg room. Could not get my knees and legs into the seat area."
Cons: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."
Pros: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Cons: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."
Pros: "Our seats were very comfirtabke"
Cons: "Nothing, it was all great!"
Pros: "Extremely comfortable and was served lots of delicious food"
Cons: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."
Cons: "Seating and not so friendly"
Pros: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Cons: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"
Pros: "The captain and the entire crew handled an accident very professionally. Seats in economy class were much more comfortable than the ones on my previous, rotten BA52 flight."
Cons: "We get to the runway, wait 10 minutes and go back to the terminal. The captain announces an engine failure. Maintenance inspects the leaking engine, do something and declare it fixed. 2 hours delay and my nerves a bit shaken during take off. We arrived safely."
Pros: "Loved the service and the plane"
Cons: "seats are uncomfortable."
Pros: "New plne, service from American Airlines was good news friendly."
Pros: "On time dép and arrival"
Cons: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."
Cons: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."
Pros: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Cons: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."
Pros: "My flight went smooth and on time. I think we were early. The service is impeccable. Most in-flight meals are pretty crummy if you get one at all. The flight I took wasn't packed somthere was plenty of room. Even if it was there was still a fair amount of space. The entertainment was way better than the ole " everyone get to watch the same thing. Wi-Fi, new releases, even some classic 80's. if you get bored on this flight you really don't deserve to fly internationally."
Cons: "I"lol have to fly them again and find some fault. They worked on my flight and my Mother flew with Iberia and had the same good impression."
Pros: "Vivo en Madrid. Estuve de vacaciones en Venecia."
Pros: "Fast and clean. Smooth ride."
Pros: "Attention was very goog and polite"
Pros: "Movie selection was good."
Cons: "Not really an Iberia issue but Barajas airport needs to fix this. The queues for Passport checks were completely unruly - no single lines, the dividers were left wide rather than keeping people single file, people were then jockeying for position to get through- because most were now risking missing their flight, tempers flared. Everyone was angry. A very unpleasant airport experience. Which certainly lends itself to an unpleasant flight experience. People were so worked up the tension was palpable. A problem easily fixed, if only there was some care. The passport check attendants moved at a snails pace. It felt deliberate. In these trying times, I was not impressed."
Pros: "The plane was quiet, the crew was extremely efficient and polite."
Cons: "No complaints."
Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Pros: "great leg room and food"
Cons: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Cons: "It was cancelled"
Pros: "The seating in business class was excellent and comfortable."
Pros: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Cons: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Pros: "Crew was nice"
Cons: "Checking was a mess : Could only check in for the first flight, checkin for the second time was available 24h before the second flight, and when I finally was able to check in, it failed. so I had to check in at the desk in Paris. I also was not sure if I had to checkin at the AA desk or Iberia desk : ended up being AA, but you all should be clear about this and say it on your confirmation email for multi company flights. My ticket said Iberia but the flight was handled by AA. Food was awful and no personal screen in the plane, but that's not your fault."
Pros: "Quick flight and crew was nice."
Cons: "Connecting flight still had security checked that almost made us late and the airline boarded fhe plane early since the flight was not full. Food was not served and entertainment was not available."
Cons: "This is a horrible airlline. No inoformation or connecting here info in Madrid, no agents anywhere to be found. Online check-in malfunctions food was the worst food I ever saw. Airline causes huge amount of unecessary sress."
Pros: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures."
Pros: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Cons: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."
Cons: "about 60 late in leaving."
Pros: "Flight attendants were great. Very helpful"
Cons: "Seats a little tight but good value."
Pros: "la puntualidad, sin problemas de horario. la tripulacion atenta y servcial"
Pros: "Could not have asked for a better crew!"
Pros: "Nice new airplane, 777. The crew was very attentive and nice. Very good flight overall."
Cons: "Seats are a little cramped and not very comfortable,"
Pros: "Friendly staff!!"
Pros: "When I purchased the ticket RT from Chicago to London it was booked through Iberia Airlines, th= carrive un known until i purchased. It wasn't until I was at the gate that is found out it was American Airlines/British Airways. They own Iberia. Anyway, it was a 777 with all the comforts! Great service, ok food, individual phone chargers and tvs in coach! I had purchased one week prior and got bulkhead and window seating! Short flight...couldn't be better. Coming back was a 767...not as plush, old radio music system and one center tv with timed movies,1 for every 50 people. I could barely see or hear the movies. Food was OK but again shirt flight."
Cons: "I still don't understand why they don't board from the back of the plane forward. Why would first class want everyone bumping into them? So slow and inefficient!"
Pros: "I received what I expected. Good prices with good service"
Cons: "Connection in Madrid. Domestic an international terminals are too far apart"
Airlines flying to Kissimmee have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kissimmee
Masks required on board, masks provided on flights to Kissimmee
Social distancing seating
Middle seats unavailable to book on flights to Kissimmee
Testing for antibodies, testing for symptoms for flights to Kissimmee
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