Cheapest return prices found by our users on KAYAK in the last 72 hours
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
They charge me for luggage which is was included on the ticket
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
No birding was given for next trip on same carrier, food was very moderate.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.
Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.
it was a nice tripe but they need to work on the serving of soda,they should be abled to serve cain soda not on cup.At least each passenger should be entitled to one cain of soda not serving on cup.thanks.
Same but worse than international. The inter African flights are worse.
Entertainment was very poor. Couldn’t watch anything. Ear pieces were the wrong type .
The food really sucks And they really need to work on entertainment The movie selection is herendous .
Hot, uncomfortable and very rough take off and landing. Very regrettable.
The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.
Entertainment system poor - couldn't hear, no flight info etc.
Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.
Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.
Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.
I like the frequent mails we get when there is an update. Please keep it up
I have traveled to probably over a hundred locations worldwide, but had only one mixup of airport in Shanghai. Until Iceland and Stockholm. Reykjavik has 2 airports, Stockholm 4 (!). Please indicate clearly when a departure flight is scheduled from an aiport other than the international aiport. That would greatly reduce stress. Thanks
in the front - higher class of business - sitting in the same seat (with one empty in the middle) is not acceptable any more. need the business class to be as we paid for.
More than one hour detail with no explanation and no compensation
we had to unexpectedly check a bag, the flight was late getting in
There was a two hour delay because of incompetence in scheduling fuel truck. Further, upon arrival in Roanoke, hand baggage was sent to baggage claim. We carry hand baggage because it contains valuable or sensitive materials that we do not want going through the baggage system. This is very poor and United needs to perform better.
Everything was nearly perfect, and TAP staff were especially helpful when we missed our connecting flights and had to get on the next flight to Rome. The only aspect that could have been better was boarding: it was somewhat disorganized, which created a bit of stress. But in the end, everyone got on the plane, so the less-then-perfect boarding process did not take away from the overall excellent experience.
Very little space between chairs, making any long travel very uncomfortable. Food is also very basic.
Of course food only if you pay and no entertainment. As always with TAP they collected hand luggage and you must check in. This happens mostly with TAP and is not acceptable because others are having three pieces or more. TAP should be consequent and collect hand luggage only from those who have more than one piece.
This was a full flight in an ancient plane. The seats were tight and uncomfortable.
TAP needs to allocate gates at airport. Boarding and disembarking using buses is tortures in hot weather.
In Business Class, it would have been nice to be offered a beverage upon boarding. Food was very mediocre. Staff was friendly and courteous, but never seemed to go above and beyond.
I like: The food provided was really good. I really enjoyed it Dislike: I couldn't open my window during the whole trip. Every time I wanted to do it, one of the crew came to me saying "please close it" It was a day flight. I wanted to have my window open and they didn't let me.
This would have been an okay flight, had it not been for the following. At the boarding line they had another line for luggage control of some kind, basically they weighed your carry on luggage together with your personal item together (in my case my backpack), and if it was overweight they asked for 125 euros right then and there. We basically couldn’t board without forking over the 125 euros. It was insane the price. I’ve paid maybe 50 euros in the past for overweight carry ons but 125, more than double is unjust. I flew TAP from Florence to Lisbon and we had no such treatment nor weighing of our carry ons. And then when we flew from Lisbon to JFK, they had a whole line of individuals asking them to fork over the 125 euros. Their weight limitations is considerably low compared to other airlines. Very upset. In addition the bathroom on board had a good amount of water (or maybe even pee) in the bathroom floor. In addition the the garbage slot in the bathroom was over flowing. This was at the start of the flight so it was clear that no one had cleaned the bathroom. In addition they tray tables were also not clean. Mine was covered in a sticky substance and I ended up having to wipe it down myself. I did my best to avoid using the bathroom again during this 7 hour flight. And when I told the stewardess of the bathroom, she said it wasn’t their job to clean the bathroom, which could be true I guess. You would think an airline was more sanitary especially after COVID. Would Not fly TAP again and do not recommend. Spend your money elsewhere.
Drinks such as water (unlimited and coffee should at least be offered for free!
Great flight. Left on time, not very crowded. Quiet and the right temperature.
No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!
I paid a lot of money for seat selection and was miserable for flight duration
Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.
Very good service. One of my journey was by bus. But they advised by plane. Wrong information
No entertainment, no food or beverage included… Price like Lufthansa, “comfort and service” from Eurowings.
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
The passenger next to me Goran Goranov (elderly man in his 70s on his way to visit his children and grandchildren in Washington, DC) dropped his neck support pillow while boarding - none of the ground crew helped him. He subsequently lost his green card somewhere on the plane or on his way to the other airplane. I hope he found it. I am worried about him. His son had requested an agent to wait for him at the gate - nobody was there when Mr. Goranov came out of the plane Sofia- Frankfurt. Other passengers had to help him get to the next gate for Washington, DC. I hope Mr. Goranov found his Green card and got safely to Washington, DC to spend time with his family during the holiday season.
Our flight was canceled for unknownreqson and we had to wait for another 7 houres to get the next flight
Plane was late taking off. Baggage was delayed over 2 hrs.
Cheapest flights to Angola from the United Kingdom found in 2024