Very good customer services before, & during flight. I will choose it again in the future.
Pros: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Cons: "Better service from the crews."
Cons: "The person next to me had a distinct body odor."
Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"
Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Pros: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Cons: "Great Airline. Great staff and service. Good food and drink."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Cons: "Solid flight. Emirates always delivers. Nice snack meal on 60 minute flight."
Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Pros: "Great crew, especially Emma from the US and Amanda from Canada."
Pros: "Entertainment. Free 2 Hours wifi acccess"
Cons: "Was late to depart. Having to take the bus to the airport terminal."
Pros: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Cons: "No foot rest - limited ability to upgrade."
Pros: "Hard to fault Emirates business class flights, flight was comfortable and smooth and crew attentive"
Cons: "Would love Emirates to fly the A380 from Glasgow but know its not possible with our small runway, maybe worth investing in though as always a busy flight both segments"
Pros: "I love everything and I will flight with them again . A very positive experience."
The flight was not on time in taking off and landing and it resulted in me missing the connection which qatar airways didn't take responsibility for and blamed it on me using manipulated flight landing and take off information. I will never fly qatar again
It is an international flight so food, entertainment and blankets is minimum requirement. Also cleanliness was very poor.
The flight was mostly good, but I sat next to a couple of passengers who were semi unpleasant. We sat next to the emergency exit. One man was drunk and when he got up to get something from the overhead compartment, he tripped and fell on me while I was sleeping, waking me up. The other man seemed sick as he was sneezing a lot and clearing his throat and nose often. This made the flight a bit unpleasant unfortunately. Otherwise I’m usually very happy with QA. Thanks
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Pros: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Cons: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Pros: "Everything is fantastic from the stuff, food and a lot of leg room."
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
The staff was amazing! The seats were uncomfortable and quite cramped. I had hoped there would have been a larger movie selection.
Pros: "Crew was good. Seats comfortable."
Cons: "The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,"
Cons: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Cons: "Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train"
Cons: "It appeared that check-in staff had never dealt with a mobility scooter before"
Pros: "Crew was great, plenty of food."
Cons: "The announcements ran a bit long toward the end of the flight. Quite a bit long"
Pros: "The overall flight experience was positive."
Cons: "Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?"
Cons: "Staff and crew were courteous and helpful. Seats were comfortable."
Cons: "The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug."
Pros: "We were able to pre-board with our toddler."
Cons: "The heat was on for the entire flight, it was miserable. The worst flight I’ve ever taken."
It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.
Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Pros: "The attendants and ground crew helping me was excellent."
Cons: "They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25"
Pros: "Good quality overall from Etihad"
Cons: "Selection of movies/tv was pretty dire and the wifi was awful."
Pros: "Cabin service was excellent and the NY as well as Abu Dhabi lounge were very impressive."
Cons: "NY ground operations were pathetic. We were delayed 1 hour due to transfer baggage loading and people not taking their seats rather clogging the aisles... Sydney connection folk le were panicking but flight crew made up 30 minutes"
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Pros: "I go an email that this flight has not been purchased. I had to call the company directly to purchase. Kayak website never made any correction in the my trips section. Which made me believe falsely that I have a confirmed booking."
Cons: "Boarding process very delayed and we tired in this journey"
Cons: "No body from airline staff was at Lahore Airport to facilitate passengers.Lot of time wasted.One staff member was attending 2 rows of passengers in slow operational speed."