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Pros: The flight attendants were very nice and helpfult

Cons: That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member.

Pros: Crew was pleasant. Plane was clean and in good repair.

Cons: Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Cons: I am stranded in Bangkok because the Flight you put me on violated China visa requirements. And I CANNOT get a hold of ANYONE to resolve issue.

Cons: Forty minute delay boarding with no announcement of reason why

Pros: NOTHING!

Cons: A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Cons: Better food better seats and bad movies. Nothing good to pass the time

Pros: Hospitality

Cons: Nil

Pros: Great crew

Cons: Boarding and ticketing bin Berlin took over an hour and a half.

Pros: It left when I needed it to

Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.

Cons: No sweets were served in any meals. Not even a chocolate candy.

Pros: The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!

Cons: The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours

Pros: Cabin service was excellent and the NY as well as Abu Dhabi lounge were very impressive.

Cons: NY ground operations were pathetic. We were delayed 1 hour due to transfer baggage loading and people not taking their seats rather clogging the aisles... Sydney connection folk le were panicking but flight crew made up 30 minutes

Cons: Clogged sinks

Pros: Not-so-full flight meant we could move about and choose more comfortable seats.

Cons: TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife.

Pros: Everything

Pros: Looks that it will depart on time

Cons: Middle seat

Pros: Food was good and so was the crew, entertainment was better than expected.

Cons: Obviously the seat could have been roomier but still good.

Pros: Quick check in Check in staff at Changi was helpful. Quick boarding

Cons: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.

Pros: Crew member rakhi had a smile on her face and was very polite. Thank you

Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.

Pros: Friendly staff

Cons: Flight delayed twice

Cons: Very old aircraft- very cramped for international flight .

Pros: Yes everything was perfect

Cons: Everything including food was excellent

Pros: The crew was very hospitable. Good food.

Cons: The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar.

Cons: Change the mousse flavor, please. The hummus was terrible.

Cons: Boarding took longer time Than it should.

Pros: Everything was great

Cons: Slightly more legroom

Pros: The service was really good

Cons: My bag was broken when it came off the plane so I wasn’t happy about that.

Cons: Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller.

Cons: Very good airlines

Pros: My mom was very happy with food and specially the open seats.

Pros: Exceptional flight super comfortable

Cons: That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight...

Cons: Lap dances. Strippers. Cabin crew in miniskirts snd high heels.

Pros: Every thing

Cons: Boarding

Pros: LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets.

Cons: LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets.

Cons: 0

Cons: one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava.

Pros: Crew and food

Pros: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey

Cons: Softer seats

Pros: Comfortable seat, good entertainment, orderly boarding and deplaning.

Pros: Food was good, service quick and efficient

Cons: Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!

Pros: same as previous answer

Cons: same as previous answer

Pros: Clean plane

Cons: Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished.

Cons: The flights got delayed. One of the flights got delayed without a notice in advance.

Pros: Clean plane. Left on time. A little more seat room than many other carriers.

Cons: Poor selection of movies. Want more light comedy

Pros: None

Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!

Pros: The constant smile conferred by flight attendants through the entire flight.

Cons: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Pros: Everything is alright

Pros: Entertainment options.

Cons: Service was poor, seat did not recline, and the food was terrible.

Cons: Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️

Cons: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.

Cons: The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between.

Cons: I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Cons: I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

Pros: It got me there.

Cons: Vintage plane.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Pros: Fast check in&boarding Crew Seats space for legs Flying stable

Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

Pros: staff quite friendly and helpful

Cons: the seat can not be adjusted, worst one I've seen all these years.

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: Nothing

Cons: Everything

Pros: Excellent, fully reclinable seating in business class and excellent service

Cons: Boarding gate was changed in Shanghai with no advance notice. Movie and music selections were limited and relatively poor.