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Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

Pros: Great service both on the ground and in the air. The staff was very nice and made sure everything for me was perfect.

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Pros: Seat was comfortable, plenty of space for luggage, crew was good

Cons: Cold sandwich was so so, not big selection of drinks

Cons: Flight was 2 hours late. No information on why. Food was poor. Seats were very uncomfortable. People very pushy.

Pros: Absolutely nothing!

Cons: Food tastes horrible. Flight attendant picked her nose at one time right before distributing the drinks and did not wash her hands. You're not given your own canned drink rather a half a cup. Seats are too small/don't look clean. Movie selection was poor. Plane was delayed! Luggage left in Bejing.

Pros: Great customer service, and very comfortable ride

Pros: A vast amount of entertainment

Cons: Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself.

Pros: .

Cons: .

Pros: Missed connection

Cons: Try to be on time

Pros: Crew was amazing

Cons: The people sitting near me were crazy and it was an uncomfortable flight

Pros: Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+.

Cons: Nice if they offered/served drinks before meals

Pros: Everything

Cons: It could be better if they serve food from Doha to Islamabad.

Cons: The check in at Denpasar is horrible. The airport services are very inefficient.

Pros: Very nice aircraft , crew, and supplies

Cons: Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule

Pros: Seat was ok

Pros: The crew was as if it didn’t exist and the seat was anything but comfortable.

Cons: The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?

Pros: Excellent crew, excellent service, great entertainment choices.

Pros: New airplanes

Cons: Impossible to do beter.

Pros: n

Cons: n

Pros: Service and the crewe was very kind

Cons: There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane.

Pros: Flight itself was good. Crew was nice

Cons: Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection

Pros: The crew was attentive and professional

Pros: they got me to LA

Cons: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Pros: Efficient speedy boarding but slow at Dubrovnik airport going through passport check

Cons: Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline

Cons: Should have the seat assignments opened in advance for international passengers, especially who paid for business class.

Pros: Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions.

Cons: I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food).

Cons: Everything is Good.

Cons: Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Crew, food and beverage

Cons: Wifi

Pros: Crew and food

Cons: Entertainment

Pros: Literally didn’t like anything from boarding to touchdown

Cons: Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms

Pros: Crew is ok. Seat was comfortable.

Cons: Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer.

Pros: The crew was amazing and the food was great.

Cons: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.

Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Pros: The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!

Cons: It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end.

Pros: The crew were so incredibly friendly and helpful! The food was delicious, and entertainment was great.

Cons: Nothing. It was a great flight.

Cons: They all very much friendly staff and very helpful

Cons: Flight from Bangkok was delay and miss the connection flight.

Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Cons: The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!

Pros: The food was decent and on board entertainment was pretty good.

Cons: The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying.

Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Pros:

Pros: The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all.

Cons: They require us to get the luggage and check in again tomorrow.

Pros: Nothing

Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Pros: everything was good

Cons: Needed a bit more food :)

Pros: Well oiled service machine.

Cons: None.

Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

Pros: Crews were polite and helpful

Pros: The service has improved and nice to travel with them especially when I'm star alliance gold member.

Cons: Nothing for this trip

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

Pros: The food was surprisingly good. Also staff were accommodating and patient with all the passengers.

Cons: The flight should be on time

Pros: Lounge hard to find. Offering and help poor in lounge . Loading for business was great

Pros: The crew was amazing. The food was pretty good as well.

Cons: Entertainment could have been better. The entire 12 hour flight from Los Angeles to Beijing, the audio on the entertainment system did not work. It was very unfortunate.

Pros: NOTHING!

Cons: A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

Pros: It got me there.

Cons: Vintage plane.

Pros: Movie selection

Cons: Not having carts crashed into your knees

Pros: My flight was exhausting zing eventually uncomfortable. The seats weren't clean as it irritated my skin. I didn't eat the food as I couldn't identify it. Passengers were told it was "chicken" but it didn't appear to be chicken. The flight attendants didn't know English so they weren't helpful at all

Cons: Cleanliness of plane. Better food and beverage quality. Bilingual flight attendants.

Pros: This flight was amazing and very easy.

Cons: Nothing.

Pros: Solid crew. Hot food. Pretty smooth.

Pros: The Seats are very Comfortable

Pros: A vast amount of entertainment

Cons: Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself.

Pros: Emirates itself was great but using fly Dubai from Dubai to Kabul was awful.

Cons: No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates.

Pros: Internet

Cons: The screens should be replaced with new High quality ones.